szintl24_shhb_4

At a Restaurant

Part A Self Introduction

A_1

Let’s introduce ourselves to each other.

My name is ________. What is your name?

A_2

I’m ________. Nice to meet you.

A_3

Nice to meet you too, ________. What will you do this weekend?

A_4

Answer:

A_5

I see. Let’s begin our lesson!

Part B Vocabulary

B_1

We’ll read aloud the words and sample sentences below. Please repeat after me.

B_2

	expect　予期する、期待する How many people are you expecting to come?
	arrive　到着する The customer arrived at exactly 1 p.m.
	prefer　～を好む Would you prefer a table by the window?

B_3

Please choose a word to complete each sentence. Then, read aloud the sentences.

B_4

expect

prefer

arrive

1.	They ______ at the restaurant at 7 p.m.
2.	Which do you ______, French or Italian dressing?
3.	What time do we ______ a group of customers with reservations today?

B_5

Great job!

Part C　Picture description

C_1

Please look at the pictures below. Then, describe the situations.

C_2

C_3

C_4

You described the pictures wonderfully!

Part D　Useful phrases

D_1

We’ll read aloud the phrases and sample sentences below. Please repeat after me.

D_2

1.	How many nights would you like to stay?
2.	May I take your order now?
3.	Which would you prefer, red or white wine?
4.	May I ask who’s calling?
5.	Here is the menu. Please take your time.

D_3

We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.

D_4

STAFF:	How many nights __________ like to stay?
CUSTOMER:	I’d like to stay for 3 nights.

D_5

STAFF:	May I ______ your order now?
CUSTOMER:	I’d like a Caesar salad, baked potato, and pork chop.

D_6

STAFF:	Which would you prefer, red or white wine?
CUSTOMER:	I’d like white wine.

D_7

STAFF:	May I ask ______ calling?
CUSTOMER:	This is David Sy from room 1223.

D_8

CUSTOMER:	Could I see the menu?
STAFF:	______ the menu. Please ______.

D_9

Awesome!

Part E　Q&A

E_1

Now, please fill in the blanks to complete each sentence.

E_2

STAFF:	A table ______ two, sir/ma’am?
CUSTOMER:	A table for four. please.

E_3

STAFF:	Is this table __________? Please have a seat.
CUSTOMER:	I’d prefer a table by the window.

E_4

STAFF:	Would you like ______ about 5 minutes?
CUSTOMER:	Sure, it’s fine.

E_5

STAFF:	Would you like anything ______ before dinner?
CUSTOMER:	I’d like a glass of water, please. Thank you.

E_6

Fantastic!

Part F　Dialogue Practice

F_1

We’ll read aloud the dialogue below. I will be the CUSTOMER and you will be the STAFF.

grocery"

F_2

CUSTOMER:	Hi, I’d like to make a reservation tonight.
STAFF:	Good evening, sir (ma’am). May I ask who’s calling?
CUSTOMER:	Sure. This is Yoshida.
STAFF:	Thank you for calling, Ms/Mr. Yoshida. How many persons, please?
CUSTOMER:	We are two.
STAFF:	Certainly, sir (ma’am). What time shall we expect you?
CUSTOMER:	7 p.m., please.
STAFF:	I’m afraid but we have no table available for two at 7 p.m., sir (ma’am).
CUSTOMER:	Can we wait until a table will be available?
STAFF:	Sure. I’ll call you as soon as your table is ready.

F_3

Great job reading the dialogue!

Part G　Fill in the blank

G_1

We’ll read aloud the dialogue below. I will be the CUSTOMER and you will be the STAFF.

grocery"

G_2

CUSTOMER:	Hi, I’d like to make a reservation tonight.
STAFF:	Good evening, sir (ma’am). May I _______ calling?
CUSTOMER:	Sure. This is Yoshida.
STAFF:	Thank you for calling, Ms/Mr. Yoshida. How _______, please?
CUSTOMER:	We are two.
STAFF:	Certainly, sir (ma’am). What time _______ ?
CUSTOMER:	7 p.m., please.
STAFF:	I’m afraid but we have _______ for two at 7 p.m., sir (ma’am).
CUSTOMER:	Can we wait until a table will be available?
STAFF:	Sure. I’ll call you _______ is ready.

G_3

Awesome job!

Part H　Roleplay 1

H_1

We’ll read aloud the dialogue below. I will be the CUSTOMER and you will be the STAFF.

grocery"

H_2

CUSTOMER:	Hi, I’d like to make a reservation tonight.
STAFF:	Good evening, sir (ma’am). May________________________________?
CUSTOMER:	Sure. This is Yoshida.
STAFF:	Thank you for calling, Ms/Mr. Yoshida. How ________________________________?
CUSTOMER:	We are two.
STAFF:	Certainly, sir (ma’am). What ________________________________?
CUSTOMER:	7 p.m., please.
STAFF:	I’m afraid but we have _______________________________.
CUSTOMER:	Can we wait until a table will be available?
STAFF:	Sure. I’ll call _______________________________.

H_3

Perfect!

Part I　Roleplay 2

I_1

Let’s do a role play with the given situations. Please read aloud the situation and roles.

I_2

Situation 1:

You are a customer service representative for a hotel. A customer is calling to reserve a room. Please assist him or her.

(Your tutor will pretend to be the customer.)

I_3

– Yes, I’d like to reserve a room.
– Next Friday, June 28th, for one night, please.
– Just me, one person.

I_4

Situation 2:

A customer would like to have breakfast in a restaurant. Please take his or her order.

(Your tutor will pretend to be the customer.)

I_5

– I’d like to have an American breakfast.
– Two slices of toast with butter, please.
– Tomato juice, please.

I_6

Situation 3:

A customer would like to have dinner in a restaurant. Please show him or her a table.

(Your tutor will pretend to be the customer.)

I_7

– Four people.
– I prefer a table by the window.
– Sure, I can wait.

I_8

Situation 4:

A customer would like to book a hotel room. However, all rooms are already booked that day. Please assist him or her.

(Your tutor will pretend to be the customer.)

I_9

– Hello, I’d like to book a room on June 27th.
– Well, I have things to do early in the morning on the 28th, so it has to be on the 27th. Is there any way I can get a room?
– I see.

I_10

Awesome! Now you can serve your customers!

Part J　Free talk

J_1

Let’s have a free talk with the topics below.

(Please do a free talk if you have time left.)

grocery"

J_2

1.	Which location do you prefer for your vacation—the countryside or the city? Why?
2.	What kind of service would you like to have at the hotel?
3.	What is your favorite Japanese dish?

J_3

Answer: