Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson37: Another company’s products and services

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. premium
  -used to refer to something that is of higher than usual quality
  The restaurant is famous for its premium steak.
2. after-sales
  -provided after a customer has paid for and received a product or service
  The after-sales service of the store in which I bought this product was terrible!
3. tailored
  -specially made for a particular purpose or situation
  CLK Corporation ensures all its services are tailored to the needs of its clients.
4. consultation
  -a meeting to discuss something or to get advice
  My computer keeps on restarting. I think it needs consultation with your technician.
5. complimentary
  -used to describe something that is given without charge or fee
  Sherko Hotel is a crowd-favorite for its complimentary foods and drinks.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. premium 
Answer:
2.after-sales 
Answer:
3.tailored 
Answer:
4.consultation 
Answer:
5.complimentary 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
ASTRA Technologies
Where innovation begins

ABOUT US
Astra is a trusted name in the electronics industry. For over 50 years, we have been providing only premium quality computers for homes, schools, and businesses alike.

OUR PRODUCTS
We offer a range of products such as desktop computers, laptops, and computer accessories to suit your every need.

YOUR OPTIONS
Our after-sales services are tailored to your needs. In addition to our standard services, which include free consultation and a 6-month warranty, we also offer warranty extension options:

• Additional 6 months upgrade:
-Free consultation
-Warranty for 12 months
-Complimentary premium anti-virus
software

• Additional 12 months upgrade:
-Free consultation
-Warranty for 18 months
-Complimentary premium anti-virus software
-Complimentary OS upgrade”

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your tutor, who will pretend to be your team leader, tasked you to create a brochure for your tech company that manufactures smartphones. Please use the following points as your guide:
– Company name
– Introduction of the company
– Overview of products and/or services
– Additional options (packages/promotions offered)
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Where do you usually look for information about a company?
2. What is the first thing you look for in a brochure?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.