1 Business Phone – Leaving a message

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn how to leave messages on a phone answering machine You will also learn new vocabulary.

PART A-1
Read aloud the vocabulary words.
PART A-2
inclusive (adj.)
phone (v.)
boost (v.)
enroll (v.)
lump sum (n.)
PART A-3
Read aloud and complete the sentences.
PART A-4
1. I was waiting for him the whole day. Then he ______ me just as I was about to go to bed.
2. The new TV ad is expected to _____ the company sales.
3. The travel ticket is _______ of meals.
4. Bob decided to pay the ________ price of the appliances instead of paying them monthly.
5. He is planning to _____ in a music school this year.
PART B-1
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART B-2
Tutor: Hello! My name is Mary Smith. I’m calling to inquire about your intensive Business English program. If there’s still a slot for me in your weeknight classes, please call me at 523-1111, or email me at msmith@hotpotato.com. You can (1) _________ me from 7pm to 10pm. Have a great day!
Student: May I speak with Ms. Mary Smith? This is Marvin from ABC Language school. We’ve received your inquiry. Our intensive Business English program helps our clients (2)_______ their communication skills in business. You’re lucky because you can still (3) _______ in our weeknight classes.
Tutor: Good to hear that. I hope it’s not that expensive. May I know the registration requirements?
Student: Our Business English program is $350, which is (4) ________ of all lesson materials. Fill out the online application form and follow the steps indicated on our website, then deposit the tuition fee to our bank account. Lastly, send us a scanned copy of the deposit slip and wait for the confirmation email.
Tutor: Should I pay in (5) _________, or do you allow installments?
Student: You may pay in installments, but there’s a 30% down payment to secure your slot.
Tutor: I actually learned about your language school from my friend, Yuki Iwate. If from a referral, do you happen to grant a discount?
Student: Yes, we do. We can give you a 5% discount after having Mr. Iwater sign this form.

Tutor: Sure, thanks.
Student: Please don’t hesitate to contact us again if you have other concerns. Enjoy your day!
PART C-1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART C-2
According to the passage, how do we leave a message?
PART C-3
Text read out by the tutor
PART C-4
PART D-1
Read the following text aloud. Then, answer your tutor’s question.
PART D-2
You are calling your business partner to give necessary updates about an ongoing agreement. He is not in the office when you called, and his secretary informed you that he will be back later in the afternoon. You could not wait for him until that time since you have a meeting with a potential client. You want to inform your business partner that the agreement should be finalized before February as the new system he is offering will undergo a set of tests before its full implementation in June.
PART D-3
How do you deal with the situation?
PART D-4

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.