16 Business Interaction – Processing documents

便利な表現(Useful Expressions)
Read aloud the vocabulary words.
receipt (n.)
contractor (n.)
contract of lease (n.)
expedite (v.)
requirements (n.)
便利な表現(Useful Expressions)
Read aloud and complete the sentences.
1. A copy of the __________ will be sent to your office address.
2. The admin started processing the building __________ to avoid any delay in the construction.
3. We’ll be having a meeting with our current __________ for the project briefing.
4. Send us a copy of the official __________, the business permit, and a profile of your contractor.
5. __________ the signing of contract for the budget to be released on time.
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
Tutor: Good morning! I am Christine Romano from Mint Eye Holdings. May I speak with Mr. Jiro Ueda?
Student: Good morning, Ms. Romano. I am Jiro Ueda, the Building Manager. How can I help you today?
Tutor: I would like to get a copy of the (1)________ from your office. May I know the requirements to secure one?
Student: First, let us know the purpose of securing a copy of the contract.
Tutor: We’ll need the contract of lease so that our (2)________ can check the repair clause.
Student: I see. Please give us a copy of your latest (3)________, a clear copy of your business permit, a profile of your contractor, and your maintenance form. Please expect the release of your requested copy in 5 working days.
Tutor: Is it possible to (4)________ the release of the contract?
Student: There’s an additional charge of $5 for an express processing. You may go to our accounting office to pay in cash, or you may opt to charge it on your next month’s bill.
Tutor: I see. I’ll gather the (5)________, then submit them to your office. Please charge the express fee on our next month’s bill.
Student: Noted, Ms. Romano. Please submit the requirements to my assistant, Ms. Yamada.
聞き取り問題(Listening Comprehension)
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
According to the passage, why is documentation important?
聞き取り問題(Listening Comprehension)
Text read out by the tutor
Read the following text aloud. Then, answer your tutor’s question.
You are in charge of processing students’ enrollment at an international school. A parent went to your office accusing you of negligence because her son was not able to attend his classes. You investigated his complaint thoroughly and found out that the requirements for enrollment was not fulfilled by the parent.
How do you deal with the situation?