20 Business Basics – Checking in at the hotel

単語を確認しよう!(VOCABULARY CHECK)

Let’s read the meaning and examples of each word aloud. Please repeat after me.

読んでみよう!(ANSWER)

1. reservation 予約
words: [noun:名詞] an arrangement to secure accommodations
example: I have a reservation for today.
2. suite スイート
words: [noun:名詞] a kind of room that has more space than a typical room
example: We have reserved a suite for you.
3. credit information 信用情報
words: [noun:名詞] a record of how well you’ve paid your bills in the past
example: We already have your credit information on file.
4. company’s dime 会社の費用で
words: [noun:イディオム] at the company’s expense
example: I’m staying at the company’s dime .
5. key card キーカード
words: [noun:名詞] a small plastic electronic card that is used to open a door instead of a key
example: Your room number is 1127, and this is your key card .
6. bellboy ベルボーイ
words: [noun:名詞] an attendant in a hotel who performs services
example: A bellboy will bring your bags up shortly.

単語を使おう!(MAKE A SENTENCE)

Make sentences using the given vocabulary words.

文を作ってみよう!(ANSWER)

reservation
Answer:

suite
Answer:

credit information
Answer:

company’s dime
Answer:

key card
Answer:

bellboy
Answer:

Answer:

音読問題(Reading)

We will read aloud the dialogue below. I will check your pronunciation and intonation.

読もう!(ANSWER)

Tutor: Hi. I have a (1) for today. It’s under the name of Ally Mendez.
Student: “Yes, Ms. Mendez. We have reserved a (2) for you.
We already have your (3) on file. Please sign the receipt.”
Tutor: “Sure! I’m here on business, so I’m staying at the (4) .
What’s included in the room package, and what room am I in?”
Student: “Airport shuttle service and meals are all included. Your room number is 1127,
and this is your (5) . A (6) will bring your bags up shortly.”
Tutor: Great! Thank you.
Student: “It’s my pleasure to serve you, Ms. Mendez. Should you have any questions or
requests, please dial ‘1’ on your phone for assistance.”

穴埋め問題(Note-taking)

Read aloud, filling in the blanks as you remember the sentence you just read.

答えてみよう!(ANSWER)

Tutor: Hi. I have a (1) ________ for today. It’s under the name of Ally Mendez.
Student: “Yes, Ms. Mendez. We have reserved a (2) __________ for you.
We already have your (3) __________on file. Please sign the receipt.”
Tutor: “Sure! I’m here on business, so I’m staying at the (4) __________.
What’s included in the room package, and what room am I in?
Student: “Airport shuttle service and meals are all included.
Your room number is 1127, and this is your (5) _________.
A (6) _______will bring your bags up shortly.”
Tutor: Great! Thank you.
Student: “It’s my pleasure to serve you, Ms. Mendez. Should you have any questions or
requests, please dial ‘1’ on your phone for assistance.”

返答選択問題(Appropriate Response)

Your tutor will read the following statements.
Choose the appropriate response for each item.

問1(question 1)

I have a reservation for today. It’s under the name of Ally Mendez.

返答として正しいものは?(ANSWER)

a. What reservation is that?
b. Yes, Ms. Mendez. We have reserved a suite for you.
c. I think you got in the wrong hotel.
d. Good evening.

問2(question 2)

Please sign this form.

返答として正しいものは?(ANSWER)

a. I don’t like to.
b. Why?
c. For what reason? What if I don’t?
d. Sure!

問3(question 3)

What’s included in the package anyway?

返答として正しいものは?(ANSWER)

a. Airport shuttle service and meals are all included.
b. It depends.
c. What package?
d. Ask our manager about it.

問4(question 4)

What room am I in?

返答として正しいものは?(ANSWER)

a. It’s a single queen size bed
b. Here you are.
c. There you go.
d. Your room number is 1127.

問5(question 5)

Should you have any questions or requests, please dial ‘1’ on your phone for assistance.

返答として正しいものは?(ANSWER)

a. This is not what I wanted.
b. I’m not okay with that.
c. I’ll ask the bellboy.
d. Well-noted on that. Thanks.