Business (Intermediate Chapter 2)｜ビジネス会話（中級２章）Lesson8: Making sales calls｜営業電話をかける

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn how to make sales calls. You will also learn new vocabulary.

この教材では、電話で営業をするときに使う表現と単語を学びます。

PART A_1

Read aloud the vocabulary words.

単語を音読しましょう。

PART A_2

energy efficiency ( n.)
maintenance ( n.)
appliance ( n.)
off-price ( adj.)
trademark ( n.)

PART A_3

Read aloud and complete the sentences.

適切な単語を選び、空欄を埋めて文章を読みましょう。

PART A_4

1.	The ________ application for the company’s new air-conditioning unit model was approved.
2.	Our latest Haze air conditioner unit takes pride in its ________ feature, which comes with a 5-year warranty.
3.	I can’t afford to buy ________ this month since I’m prioritizing my daughter’s tuition fee.
4.	They need regular ________ to prevent leaks.
5.	You may also purchase ________ smartphone units online.

PART A_5

Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.

講師と会話文を読みましょう。
空欄には先ほど習った単語を入れましょう。

PART A_6

Tutor:	Hello, I’m Morticia Doe calling from Haze Air Conditioner (1)_________ in town. I would like to speak to Mr. Gomez, please.
Student:	This is Gomez speaking. How may I help you?
Tutor:	Mr. Gomez, I want to offer you our new Haze air conditioner with (2)_________ _________ feature, which comes with a 5-year warranty. Could you tell me what kind of air conditioner you have in your office?
Student:	We use a central and split-type air conditioning units. We are not yet scheduled to purchase any (3)_________ right now.
Tutor:	I completely understand, but they need regular (4)_________ to prevent leaks. Could you please tell me if you have had your units inspected in the past six months?
Student:	Maybe last year. Honestly, I can’t recall the last time we had the air conditioner checked. They seem to be working just fine.
Tutor:	In that case, Mr. Gomez, I would like one of our service people to stop by so that you can take advantage of our free inspection and cleaning. Is Wednesday afternoon at 3:00 p.m. a convenient time for you?
Student:	Sounds perfect! Summer is fast-approaching. I suppose we’d be available on Wednesday.
Tutor:	Thank you, Mr. Gomez. I’ll have you scheduled on Wednesday afternoon at 3:00 p.m. For the complete list of our (5)_________ products, please go to haze.com. Thank you for your time. Goodbye.
Student:	Alright, I’ll think about it. Thanks, too. Bye.

PART B_1

Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.

講師が文章を2回読むので聞きましょう。
その後、質問に答えましょう。

PART B_2

下の質問は、講師が読みあげる英文の内容に関する質問です。
よく聞いて、質問に答えましょう。

According to the passage, how do we conduct a successful sales call?

PART B_3

Text read out by the tutor

PART B_4

PART B_5

Read the following text aloud. Then, answer your tutor’s question.

下の文章を読んでみましょう。その後、講師の質問に答えましょう。

PART B_6

You called a very important company for the second time. You need to introduce new products but the client is still not available at the moment. The secretary asked you to send the product specifications via email instead.

PART B_7

How do you deal with the situation?

PART B_8

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

レッスン教材に関するアンケートのお願い

レッスン教材の改善・拡充を図ることを目的とし、アンケートを実施しております。
以下のURLからアンケートにお答えいただき、ご意見・ご要望をお聞かせください。
アンケートはこちら