Business (Expert Chapter 1)｜ビジネス会話（上級１章）Lesson1: Addressing concerns

PART A_1

Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.

PART A_2

1.　sort (something) out
	-to organize or arrange things that are untidy; to do something that stops a problem
	Let’s fix this mess. I’ll sort it out for you.
2.　rather disappointed with
	-feeling sad or unhappy because something didn’t happen as expected
	I was rather disappointed with these results.
3.　immediate
	-happening now or very soon after something else
	We need an immediate response to this problem.
4.　on good terms
	-to have a good relationship with someone
	They are on good terms with each other.
5.　pull one’s weight
	-do one’s fair share of work
	He’s new here but he is already pulling his weight.

PART A_3

Let’s make sentences using the vocabulary we’ve just learned.

PART A_4

1.　sort something out
Answer:
2.rather disappointed with
Answer:
3.immediate
Answer:
4.on good terms
Answer:
5.pull one’s weight
Answer:

PART B_1

Let’s read the dialogue. After that, we’ll switch roles.

PART B_2

John

Thank you for having a meeting with me today.

Mary (HR staff)

You’re very welcome. What do you want to talk about?

John

I’m concerned about our team. Our teammates are not getting along with each other.

Mary (HR staff)

Oh, is that so?

John

Yes, and I’m not on good terms with my teammate Mike. I don’t think he is pulling his weight.

Mary (HR staff)

I’m sorry to hear that.

John

And I’m rather disappointed with the reaction of my boss when I talked to him about this. We couldn’t agree about the team’s situation and didn’t reach any solutions.

Mary (HR staff)

I agree that we need to take immediate action about it. What do you want to do?
Do you want to transfer to another department, or do you still want to solve the problem of your team?

John

I like my job in this department. I hope we can sort this out.

Mary (HR staff)

Of course. Please let me see what I can do about it.

PART B_3

Please summarize the conversation using your own words and expressions.

PART B_4

PART C_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART C_2

You are having a meeting with an HR staff member to address your concern about your working hours. Talk about what you are feeling and what you hope to do.
– too much overtime
– tasks are given to me just before the deadline
– to reduce overtime, I need tasks in advance

PART C_3

PART D_1

Let’s discuss today’s theme. Please answer the questions below.

PART D_2

1.	Do you think having good relationships with your coworkers is important to your performance? Why or why not?
2.	How do you solve problems with your teammates when you don’t get along with them?

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.