Business (Upper Intermediate)|ビジネス会話(中上級)
Business Communication 4: 職場での交流 4

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. If a colleague asks a tough question, and either you can’t or don’t want to share your honest opinion, use a euphemistic expression like “That’s a good question,” or “It depends.”
2. Instead of answering with “I don’t know,” say “I’m not sure.”
3. Try not to take offense when a colleague asks a tough question; difficult challenges are a normal part of the workplace.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Kei. Do you have a minute?
B: Sure. Something I can help you with?
A: Well, I was wondering why sales were down this quarter.
B: That’s a good question. I was wondering the same thing.
A: Do you know of any factors that may have influenced sales?
B: Well, I know my team works very hard, so I really can’t explain why sales are down. Perhaps it’s the sluggish economy?
A: Yes, well…the boss seems a little concerned.
B: I’m just not sure what to say.
A: We can talk more about it later.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever been put on the spot at work with a tough question?
Answer:
2. Have you ever had to explain a particular failure at work?
Answer:
3. Have you ever had to ask a colleague a difficult question about their performance?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You’re the employee who must answer a difficult question about your performance at work. You will explain yourself to your colleague.

(Your tutor will pretend to be your colleague.)
Expressions: – That’s a good question.
– Well, I know…