Business Conversation (Intermediate): Clarification e-mail about a meeting

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. misunderstanding 誤解
  The two friends finally cleared up their misunderstanding.
2. confused 混乱している
  The details of the report confused me.
3. fault 誤り、過ち、責任
  There is no one at fault here.
4. apologize 謝罪
  You need to apologize for what happened.
5. avoid 避ける
  He always avoids his problems.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Have you ever had a misunderstanding with a co-worker?
2. Have you been confused by an email?
3. Why is it important to admit your own fault at work?
4. How should you properly apologize to a client?
5. What is one thing that every employee should avoid doing at work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hi, Emma. Thank you for the information you provided in the meeting this morning.
No problem, sir.

However, I think there was a misunderstanding.
May I ask what happened, sir?

I’m afraid Mr. Allen didn’t understand what you meant by “virtual space”. He was quite confused.
It’s my fault, sir. I apologize. I will explain it to Mr. Allen later.

Okay.
I’ll make sure to use simpler terms to avoid any misunderstanding next time.

Right, that would be highly appreciated.
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Hi, Emma. Thank you for the information you provided in the meeting this morning.
No problem, sir.

However, I think there was a _____________.
May I ask what happened sir?

I’m afraid Mr. Allen didn’t understand what you meant by “virtual space”. He was quite ________.
It’s _______, sir. I apologize. I will explain it to Mr. Allen later.

Okay.
I’ll make sure to use simpler terms to avoid any misunderstanding next time.

Right, that would be highly appreciated.
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Thank you for the information you provided in the meeting this morning.
You’re welcome, sir.

However, I think there was a misunderstanding.
I’m sorry about that sir. May I know what it is?

I’m afraid most of the atttendees did not understand what you meant by “cloud computing”.
It’s completely my fault, sir. I ________.

Don’t worry about it. Just make sure you explain it again in our meeting tomorrow.
Okay, sir. I’ll make sure to explain it clearly to _______ any misunderstanding.

Yes, that would be highly appreciated.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You mentioned Skype during a meeting. However, one of your co-workers is not familiar with the application. Explain “Skype” to your co-worker in simple terms. Your tutor will act as the co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.