Business Conversation (Intermediate): Discussing the services provided by a company

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. provider プロバイダー、インターネット接続業者
  Globe is one of the internet service providers in the Philippines.
2. industry 業界
  Anna Wintour is one of the most famous personalities in the fashion industry.
3. sought-after 需要が高くて入手困難な、引っ張りだこの
  Italian BMT is Subway’s most sought-after sandwich.
4. credibility 信頼性
  The brand’s credibility was tested in its recent issue.
5. culinary 料理の、台所の
  McCormick is known for its culinary herbs and spices.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What internet service provider do you use?
2. To what industry does your company/business belong?
3. What is your company’s/business’ most sought-after product/service?
4. How do you check the credibility of the brands you personally use?
5. Have you thought of pursuing a career in culinary arts?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hi, Ms. Finn. It’s nice to finally meet you.
Thanks for meeting me this afternoon, Mr. Hansen.

I’m considering hiring you as a service provider for our hotel. But could you please tell me more about your company first?
Certainly. Hooli Neat Inc. is the most sought-after company in the laundry and cleaning industry.

So, what types of services could you provide for my hotels?
We can assure you that we provide the best cleaning services for all types of cloth in the country.

Sounds great. Have you had any recognition for that?
Yes. As mentioned in the BZ Magazine, we are recognized as the pioneer in cleaning services. Our credibility has been tested for decades.

Great. I will talk to my business partners first. I’ll update you as soon as possible.
Thank you, Mr. Hansen. We look forward to working with you.

PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Hi, Ms. Finn. It’s nice to finally meet you.
Thanks for meeting me this afternoon, Mr. Hansen.

I’m considering hiring you as a service provider for our hotel. But could you please tell me more about your company first?
Certainly. Hooli Neat Inc. is the most ________________________ in the laundry and cleaning industry.

So, what types of services could you provide for my hotels?
We can assure you that we _______________________ cleaning services for all types of cloth in the country.

Sounds great. Have you had any recognition for that?
Yes. As mentioned in the BZ Magazine, _____________________ as the pioneer in cleaning services.

Great. I will talk to my business partners first. I’ll update you as soon as possible.
Thank you, Mr. Hansen. We look forward to working with you.

PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Good morning, Ms. Finn. It’s great to finally meet you.
Thanks for meeting me today, Mr. Hansen.

So, as I have said in the email, I’m considering hiring you as our caterer for my daughter’s 18th birthday. But could you please tell me more about your company first?
Certainly. MLK Cuisine is one of the most ________________________ in the catering and culinary industry.

So, what types of services could you provide?
We can assure you that _____________________ world-class cuisines, beverages, and event setup.

Sounds great. Have you had any recognition for that?
Yes. As mentioned in the LionBiz Magazine, _____________________ as the pioneer in catering services in the country.

Great. I will talk to my daughter and wife first. Please email me the complete quotation, and I’ll update you as soon as possible.
Thank you, Mr. Hansen. We are looking forward to working with you.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are offering a clothing line owner your photo and video editing services. Discuss the details of the services you offer. Your tutor will play the owner’s role.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.