Business Conversation (Intermediate): Leaving messages (1)

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. urgent 切迫した、緊急の
  This is something urgent, so you should call him.
2. matter 案件
  The employees discussed various matters at their monthly meeting.
3. investor 投資家
  I had to welcome investors from Germany at the airport today.
4. aware 気づいて、(…の)認識のある
  She was not aware of the time.
5. prepare 準備
  We need to prepare for the presentation.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When was the last time you had to deal with an urgent request at work?
2. Do you always think positively when you are faced with a difficult matter at work?
3. If you were to bring a foreign investor to a restaurant in your city, where would you bring him/her?
4. Are you aware of your company’s social events?
5. How do you prepare for work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, this is Stronghold Asia. May I know who is calling, please?
Oh yes, hi. I’m John Weber from Stonewater International.
May I speak to Mr. Stein, please?

I’m afraid you can’t speak to him right now, sir. He’s in a meeting. May I take a message?
Please tell him that we have an urgent matter down at the plant. Have him call me ASAP.

Alright, sir, I will let him know as soon as the meeting is done.
Please do that, I’ve been trying to get a hold of him since this morning.

Sorry about that, sir. We have a lot of foreign investors in the office now.
Oh is that so? I wasn’t aware of that. I better get a copy of his schedule, then.

That would be great, sir. I’ll tell Mr. Weber about it, then I shall prepare it for you.
Okay. Thank you for your time!

Have a good day, sir!
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Hello, This is Stronghold Asia. May I know who is calling, please?
Oh yes, hi. I’m John Weber from Stonewater International.
May I speak to Mr. Stein, please?

I’m afraid you can’t speak to him right now, sir. He’s in a meeting. May I take a message?
Please tell him that we have ______ matter down at the plant. Have him call me ASAP.

Alright, sir, I will let him know as soon as the meeting is done.
Please do that, I’ve been trying to get a hold of him since this morning.

Sorry about that, sir. We have a lot of _________ in the office now.
Oh is that so? I wasn’t _________ . I better get a copy of his schedule, then.

That would be great, sir. I’ll tell Mr. Weber about it, then I shall prepare it for you.
Okay. Thank you for your time!

Have a good day, sir!
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, This is RGB Corporation. May I know who is calling, please?
Oh yes, hi. I’m Tony Elton from MNT International,
May I speak to Ms. Jones, please?

I’m afraid you can’t speak to her right now, sir. She’s in a meeting. May I take a message?
Please tell her that we have an urgent ______ to discuss. Have her call me ASAP.

Alright, sir, I will let her know as soon as the meeting is done.
Please do that, I’ve been trying to get a hold of her since this morning.

Sorry about that, sir. We have a lot of foreign investors in the office now.
Oh is that so? I wasn’t aware. I better get a copy of her schedule, then.

I think you should sir. I’ll tell Ms. Jones about it, then I shall ________ for you.
Okay. Thanks a lot!

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are on the phone. Mr. Tan is looking for your boss, Mr. Reed. Tell Mr. Tan that he cannot speak to Mr. Reed because he is in a meeting. Ask if you can take a message for him. Your tutor will act as Mr. Tan.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.