Business Conversation (Intermediate): Leaving messages (2)

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. engaged 従事して
  I’ll call you back. I’m engaged in a meeting.
2. approval 承認
  I still need approval for my vacation leave.
3. afford 与えます
  We can’t afford to spend a lot of money on this project.
4. waste 無駄
  No effort is wasted in this company.
5. ensure 確保
  They need to ensure the safety of employees.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Which time of the day during work are you usually engaged in various tasks?
2. How long does it usually take for your idea at work to get approval?
3. What can you not afford to do in the morning before work?
4. What actions do you take in order not to waste electricity in your office?
5. Do you ensure that your work e-mails are received by their recipients?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Good afternoon, this is Gold Link Marketing. How may I assist you?
I would like to speak to Mrs. Colton, please. It’s Emma from TGB company.

Mrs. Colton is on leave, ma’am.
When will she be back?

Tomorrow morning, ma’am.
I need to talk to her now.

I’m afraid the line is engaged at the moment. Can I put you on hold?
I have to go now.

May I take a message, ma’am?
Please tell her that we still need approval for the London project. I can’t afford to waste time.

I understand, ma’am. I will make ensure that she gets the message.
Thank you very much.

PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Good afternoon, this is Gold Link Marketing. How may I assist you?
I would like to speak to Mrs. Colton, please. It’s Emma from TGB company.

Mrs. Colton is on leave, ma’am.
When will she be back?

Tomorrow morning, ma’am.
I need to talk to her now.

I’m afraid the line is ___________ . Can I put you on hold?
I have to go now.

May I take a message, ma’am?
Please tell her that we still need _______ for the London project. I can’t afford to _______.

I understand, ma’am. I will ensure that she gets the message.
Thank you very much.

PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Good afternoon, this is Bull’s Eye Marketing. How may I assist you?
I _______________ Mrs. Coleman, please. It’s Emma from RBC company.

Mrs. Coleman is on sick leave, ma’am.
Oh, that’s too bad, I need to talk to her now.

I’m afraid the line is engaged at the moment. Can I put you on hold?
I have to go now.

May I take a message, ma’am?
Yes, please tell her that we still need approval for the London project. I can’t _____ to waste time.

This is noted. I will _____ that she gets the message.
Oh, and please tell her to get well soon.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are on the phone. You need to talk to Mr. Kent but his secretary said that he is on sick leave. Ask the secretary if you can leave a message for Mr. Kent. Your tutor will act as the secretary.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.