Business (Upper Intermediate)｜ビジネス会話（中上級）
Letter Writing 3: メール対応 3

PART A_1

We will read aloud the phrases below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. I am sorry to inform you that your application for ~ has been turned down.
2. Our credit department believes that~
3. We will be delighted to~
PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

Now, you will make sentences by using the phrases you learned.
(Please send the sentences that need grammar corrections to your student.)

PART B_2

1. I am sorry to inform you that your application for __________________ has been turned down .
2. Our credit department believes that __________________.
3. We will be delighted to __________________.
PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the passage below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

Version I
Dear Miss Biggs:

Having conducted our standard credit investigation, we have concluded that it would be unwise for us to grant your credit at this time.

We believe that the extent of your current obligations makes you a bad credit risk. As you can understand, it is in our best interest to grant charge accounts only to those customers with proven ability to pay.

Please accept our sincere regrets and feel free to continue to shop at Allen’s on a cash basis.

Sincerely yours,

Version II
Dear Miss Biggs:

I am sorry to inform you that your application for an Allen’s charge account has beenturned down.

Our credit department believes that, because of your credit obligations, additional credit might be difficult for you to handle at this time. Your credit reputation is too valuable to be placed in jeopardy. We will be delighted, of course, to reconsider your application in the future should your financial responsibilities be reduced. Until then, we hope you will continue to shop at Allen’s where every customer is our prime concern.

Sincerely yours,

PART C_3

Now, let’s review your answers.
(Please review the mispronounced words and expressions.)

PART C_4

PART C_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.
(Please review the mispronounced words and expressions.)

PART C_6

1. What is the intent of the letter above?
Answer:
2. Why was Miss Biggs’ Allen charge account application turned down?
Answer:
3. What does Allen’s hope Miss Biggs will do?
Answer:

PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_2

1. If you were to receive Version 1 of the letter above, how would you feel?
Answer:
2. If you received Version II of the letter above, would you be encouraged to reapply for an Allen’s charge account? Why or why not?
Answer:
3. Which sentences/expressions from Version 1 of the letter above sound rude/impolite?
Answer:

PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART E_1

We will read aloud the passage below. Then, let’s discuss how you can improve the letter below.
(Please send the mispronounced words and expressions to your student.)

PART E_2

Dear Mr. Lowe:

With reference to your letter last Thursday, I can’t answer it because my boss, Mr. Avery, is out of town. If I gave you any information about the new contract with Hastings Development Corporation, he might not like it.

If Mr. Avery wants you to have that information, I’ll have him write to you when he returns in two weeks.

Yours truly,