First, we will check the points in this lesson. Please repeat after me.
|1.||You should fully inform what your business is at first. To politely denote your position as a middleman for a superior, you can say “I am ringing on behalf of…”|
We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
|A:||Hello, this is Fran Sanchez of Megatech speaking. How may I help you today?|
|B:||Hello, this is Mick Ross, the head administrator of Careware. I am ringing on behalf of the manager at Careware, Mr. Jim Beesley. Mr. Beesley would like to schedule a meeting with your CEO, Mr. Chuck Dable, concerning promised discounts on your latest software. Would that be at all possible?|
|A:||Absolutely. Did Mr. Beesley have any particular date in mind?|
|B:||Yes. Would you please check if Tuesday 3rd October at 4:00 p.m. is available?|
|A:||Yes, Mr. Dable is available at that time. Let me pencil in the appointment.|
|B:||Great, thank you.|
Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)
Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
|1.||In which conversation did Fran seem more responsive?|
|2.||Have you ever needed to make a business-to-business call on behalf of an associate?|
|3.||Have you ever received a call from an middleman administrator?|
Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Let’s do a role play with the given situations.
You will make a call on behalf of an associate to another company.
(Your tutor will pretend to be the call receiver.)
– I am ringing on behalf of…
– Would you check if ~ is available?