Business (Upper Intermediate)｜ビジネス会話（中上級）Business Telephone 8: 電話応対 8

PART A_1

First, we will check the points in this lesson. Please repeat after me.

まず講師とレッスンのポイントを確認します。講師に続いて読みましょう。

PART A_2

1.	Be clear on who referred you by using phrases such as “I was referred to you by…” They may say “I have heard a lot about you.”
2.	You should express your request in detail and use polite and flattering language. Also, make sure to suggest the meeting times yourself and move your schedule to fit theirs as possible.

PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.

会話文を読みましょう。読み終わったら役を交代してもう一度読みましょう。講師が発音、イントネーションについて確認します。

(Please send the mispronounced words and expressions to your student.)

PART B_2

A:	Hello, Mr. Tahn. My name is Will Yahiremi. I have been referred to you by Michael Ochanberry at Watson’s Sure-lock Loans. I would like to contact you as I have heard from Mike that you could offer me a career counseling. I am very interested in restaurant business and want to schedule a meeting this Thursday the 18th to talk about your restaurant, ‘Juan Tahn’s Nin Com Soup.’
B:	Hello, Will. Ah I see. Well, I’ve heard a lot about you and would lend a hand with pleasure. However, I am out of the office that day.
A:	Well, how about the 19th, say 3:00 p.m.?
B:	Sure. That sounds fine.
A:	Great.
B:	Please let a waiter know when you arrive at the restaurant and he will direct you to my office.
A:	OK, thank you. I am very happy that Mike referred me to you.
B:	Yeah, I’m looking forward to meeting you. See you Friday, Will.

PART B_3

Now, let’s review some words and expressions from part B_2.

ではいくつかの単語、文章を復習してみましょう。

(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

講師が質問しますので答えましょう。講師は文法と完全な文章であるかを確認します。

PART C_2

1.	What did Will say to be clear of his request?
Answer:
2.	What kinds of people have you been referred to?
Answer:

PART C_3

Now, let’s review your answers.

では、あなたの答えを復習してみましょう。その後、修正したあなたの答えを読んでみましょう。

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

以下の設定でロールプレイをしましょう。

PART D_2

Situation:	You are in a telephone call. You will inform the business manager that you are referred to discuss your career. (Your tutor will pretend to be the business manager.)
Expressions:	– I was referred to you by… – I want to schedule a meeting on…