| 1. outsource | |
| -if a company outsources, it pays to have part of its work done by another company | |
| We need to outsource graphic designers for this venture. | |
| 2. non-core | |
| -a non-core activity, business, etc. is one that a company does not really need or consider the most important | |
| My co-worker does not like to engage in non-core activities. | |
| 3. cost efficiency | |
| -saving money by improving a process or product | |
| Our department needs to work on cost efficency. | |
| 4. rating | |
| -a measurement of the quality or success of something, or of particular features it has, especially when compared with other things of the same type | |
| Their latest innovation received high ratings. | |
| 5. influx | |
| -the fact of a large number of people or things arriving at the same time | |
| The influx of visitors to the store was unexpected. |
| 1. outsource | |
| Answer: | |
| 2.non-core | |
| Answer: | |
| 3. cost efficiency | |
| Answer: | |
| 4. rating | |
| Answer: | |
| 5. influx | |
| Answer: | |
Five-star hotels around the world have been outsourcing non-core work for cost-efficiency purposes. Zora hotels, situated in the heart of Oklahoma, has recently laid off nearly 150 maintenance staff. Faulty electronics and lack of cleanliness contributed to their low customer satisfaction rating. According to Zora Hotels CEO Martha Kerr, outsourcing maintenance staff allows them to increase cost-efficiencies and gives them access to industry-first innovations. “It’s the best decision we have ever made. We have increased our resources and optimized our processes.”
As the hospitality industry enters the summer season, hotels are prioritizing the overall maintenance of their facilities. With the influx of guests, outsourcing makes hotel operations run smoothly as possible. Outsourcing non-core tasks such as housekeeping, laundry, and equipment maintenance allows the hotel management to focus on the most important aspects of its business and invest in new opportunities.
| You are in a meeting with your supervisor to address the low satisfaction rating of Vera Hotel. Please use the following as your guide: – The root of the problem: few and poor food and beverage options – Convince your supervisor to outsource restaurant operations. |
| 1. | Is outsourcing a good business strategy? Why or why not? |
| 2. | What are some tasks that a company should outsource? |
| Grammar 文法 |
Pronunciation 発音 | Vocabulary 単語 |
Comprehension 理解 |
|
|---|---|---|---|---|
 GOOD |
文法の誤りはほとんどなく、完全な文章で話すことができる | ほとんどの単語をはっきりと正しく発音することができる | 習った表現を適切に使うことができる | 文章を理解し、質問に正しく答えることができる |
 FAIR |
文法の誤りはあるが、完全な文章で話すことができる | 発音の練習が必要な言葉がいくつかある | たまにミスはあるが、習った表現を適切に使うことができる | 文章を完全に理解するのは難しく、質問に正しく答えられないときもある |
 POOR |
文章で話すのは難しく、単語だけで話すことができる | 発音の練習が必要である | 習った単語と表現を少しだけ使うことができる | 文章を理解するのは難しく、質問に答えるのは難しい |