Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson58: Talking about technology’s impact on office communication

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. repercussion
  -the effect that an action, event, or decision has on something, especially a bad effect
  We have to deal with the repercussions of the delayed delivery.
2. optimize
  -to make something as good or effective as possible
  Successful organizations know how to optimize the use of available resources.
3. suppress
  -to prevent something from being expressed or known
  Poor marketing strategies can suppress profits.
4. obstacle
  -something that blocks you so that movement, going forward, or action is prevented or made more difficult
  We need to face this obstacle as a team.
5. revolutionize
  -to make a big change or improvement to the way something works or looks, or to the way that people do a particular activity
  I believe that Amazon has revolutionized the shipping industry.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. repercussion 
Answer:
2. optimize 
Answer:
3. suppress 
Answer:
4. obstacle 
Answer:
5. revolutionize 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Ana (sales representative)
Thank you Mr. Frank for accepting this interview. We congratulate you on the release of your book.
Tom
Thank you for having me.
Ana (sales representative)
Now, in your book, you mentioned that effective communication is key to increasing
productivity in the office. What are the repercussions of poor communication?
Tom
Well, poor communication limits a company’s ability to optimize performance. It reduces efficiency and suppresses innovation in the workplace. It’s something that most organizations underestimate.
Ana (sales representative)
Technology has revolutionized the way companies improve efficiency. For you, what is the most important contribution of technology to the workplace?
Tom
Well, of course, we had the fax first, but I would say e-mail is the most important contribution. It’s easy, quick, and paperless. In fact, two chapters of my book discuss its significance and utilization.
Ana (sales representative)
And does technology have any disadvantages at all?
Tom
Of course, in my book, I argue that technology can also serve as a barrier to face-to-face communication.
Ana (sales representative)
What could be the solution to this?
Tom
It would be great for employees to schedule meetings in person. I also highly encourage a monthly get-together for employees.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are a speaker at a business convention. You will talk about the importance of technology in the workplace. Please use the following expressions in your talk:
– Technology allows employees to~
– Technology increases~
– Without technology~
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Do companies in your country still use fax?
2. How often do you schedule meetings online?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.