Conversation(Intermediate Chapter 1)｜日常会話（中級１章）Lesson71: Returning an Item





PART A_1


Let’s learn new vocabulary. Listen and repeat these words with me.





PART A_2





1.　refund 払い戻す、返済する


　
If it's not working, ask for a refund immediately.


2.　receipt 領収書


　
Don't forget to bring your receipt when you're returning an item.


3.　on sale 発売中、セール中


　
I bought this pair of shoes when it was on sale last month.


4.　exchange 交換する


　
I'd like to exchange this item for a different color, please.


5.　difference 差額


　
The difference between the actual price and the sale price is $5.











PART A_3


I will ask the questions below. Please answer in complete sentences.






PART A_4




1.
Have you asked for a refund before? What was the reason?


2.
Why is keeping receipts important?


3.
What items do you usually buy when they are on sale?


4.
Would you exchange an item for another? Why?


5.
Have you ever paid the price difference? How much was it?









PART B_1



Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.






PART B_2






Can I help you, ma'am?




Hi. Yes, I'd like to return this dress.




May I know why you're returning it?




The size is too big for my daughter. Can I get a refund for this? Here's my receipt.




I'm sorry, but the dress was on sale when you bought it. There are no refunds on sale items.




What do you suggest I do?




You can exchange it for a smaller size or we can give you a credit note.




Could you check if there's a smaller size of this same dress?




Upon checking, we do. Would you like to exchange it?




Yes, please. And I'm willing to pay the difference.












PART C_1


I will ask questions about the conversation. Please answer in complete sentences.






PART C_2




1.
What is Emma returning?


2.
Can Emma get a refund?


3.
What is Emma willing to do?










PART D_1


Fill in the blanks using the new vocabulary you learned to complete the conversation.






PART D_2





1.
A: How may I assist you?

B: I'd like a ________________ on this item, please.


2.
A: I need to return this shirt. What do I need to bring?

B: The ________________. Make sure it's still with you.


3.
A: How much is this pair of shoes?

B: Those shoes are ________________. They cost $32.


4.
A: Can I ________________ this white cup with a blue one instead?

B: Of course. A moment, please.

5.
A: What's the ________________ between its original price and the sale price?

B: It's $7.










PART E_1


Let’s do a role play. Talk with me based on the situation below, using the expressions you just learned.







PART E_2


You bought a camera but it stopped working after three days. Return it to the store and talk with your tutor, who will pretend to be the salesperson.






PART E_3






















REVIEW AND FEEDBACK




Now, let us review the things that you learned in this lesson.
(Please give short feedback on how your student did in your class.)



Grammar

文法
Pronunciation 発音
Vocabulary

単語
Comprehension

理解


GOOD 
文法の誤りはほとんどなく、完全な文章で話すことができる
ほとんどの単語をはっきりと正しく発音することができる
習った表現を適切に使うことができる
文章を理解し、質問に正しく答えることができる




FAIR
文法の誤りはあるが、完全な文章で話すことができる
発音の練習が必要な言葉がいくつかある
たまにミスはあるが、習った表現を適切に使うことができる
文章を完全に理解するのは難しく、質問に正しく答えられないときもある




POOR
文章で話すのは難しく、単語だけで話すことができる
発音の練習が必要である
習った単語と表現を少しだけ使うことができる
文章を理解するのは難しく、質問に答えるのは難しい


TUTOR FEEDBACK




GRAMMAR


Good:
Was able to speak in complete sentences with minimal grammatical errors.


Fair:
Was able to speak in complete sentences with evident grammatical errors.


Poor:
Was able to speak using words only.


PRONUNCIATION


Good:
Was able to pronounce most of the words clearly and correctly.


Fair:
Mispronounced a few words.


Poor:
Mispronounced most of the words.


VOCABULARY


Good:
Used appropriate expressions learned in class.


Fair:
Used appropriate expressions learned in class and made a few errors in word choice.


Poor:
Used only a few words and expressions.


COMPREHENSION


Good:
Was able to understand the passages and answer the questions correctly.


Fair:
Had a little difficulty in understanding passages and answering questions. 


Poor:
Had a hard time understanding passages and answering questions.

1.　refund 払い戻す、返済する
	If it's not working, ask for a refund immediately.
2.　receipt 領収書
	Don't forget to bring your receipt when you're returning an item.
3.　on sale 発売中、セール中
	I bought this pair of shoes when it was on sale last month.
4.　exchange 交換する
	I'd like to exchange this item for a different color, please.
5.　difference 差額
	The difference between the actual price and the sale price is $5.