Part A Self introduction
Part A_1 Self introduction
Let’s introduce ourselves to each other.
My name is ________. What is your name?
Part A_2 Self introduction
I am ________. Nice to meet you.
Part A_3 Self introduction
Nice you meet you, too. How are you today?
Part A_4 Self introduction
Answer: |
Part A_5 Self introduction
Thank you for answering. Let’s start our lesson!
Part B Vocabulary
Learn the vocabulary words related to the topic
Part B_1 Vocabulary
We’ll read aloud the words and sample sentences below. Please repeat after me. I will check your pronunciation.
Part B_2 Vocabulary
get well よくなる
I’m sorry to hear that. I hope you get well soon.
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baggage 荷物
We will help you with your baggage.
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return 戻る
Please show this card when you return to the hotel.
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Part B_3 Vocabulary
Please choose a word to complete each sentence. Then, read aloud the sentences.
Part B_4 Vocabulary
get well
baggage
return
1. | What time will you ________ to the hotel? |
2. | Please ________ soon. If you don’t have any medicines with you, there’s a pharmacy nearby. |
3. | How many pieces of ________ do you have? |
Part B_5 Vocabulary
Great! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part B_6 Vocabulary
Part C Picture description
Describe the pictures as much as you can
Part C_1 Picture description
Please look at the pictures below. Then, describe the situations.
Part C_2 Picture description
Part C_3 Picture description
Part C_4 Picture description
You described the pictures wonderfully! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part C_5 Picture description
Part D Useful phrases
Learn the phrases related to the topic
Part D_1 Useful phrases
We’ll read aloud the phrases and sample sentences below. Please repeat after me. I will check your pronunciation.
Part D_2 Useful phrases
1. | Please enjoy your stay with us. |
2. | We look forward to welcoming you again. |
3. | It’s my (our) pleasure, sir/ma’am. |
4. | Please show this card to the taxi driver when you return to the hotel. |
5. | Shall I tell the taxi driver your destination? |
Part D_3 Construct sentences
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
Part D_4 Construct sentences
STAFF: | Here’s your key card, sir/ma’am. Please enjoy your ______ with us. |
CUSTOMER: | Thank you very much! |
Part D_5 Construct sentences
STAFF: | Thank you for staying with us. We _____________ to welcoming you again! |
CUSTOMER: | Thanks, you too! |
Part D_6 Construct sentences
CUSTOMER: | Thank you very much for assisting us! |
STAFF: | It’s my __________, sir/ma’am. |
Part D_7 Construct sentences
STAFF: | Please ______ this card to the taxi driver when you ________ to the hotel. |
CUSTOMER: | All right, thank you. |
Part D_8 Construct sentences
STAFF: | Shall I tell the taxi driver your ________? |
CUSTOMER: | Yes, please. That will be a great help. |
Part D_9 Useful phrases
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part D_10 Useful phrases
Part E Q&A
Answer the questions in complete sentences
Part E_1 Q&A
Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
Part E_2 Q&A
STAFF: | Good afternoon, sir/ma’am. Welcome to the Japan Hotel. How ________? |
CUSTOMER: | I’m a bit unwell from the jetlag. |
Part E_3 Q&A
STAFF: | Oh! I hope you’ll ________ soon. |
CUSTOMER: | Thanks. I hope so, too. |
Part E_4 Q&A
CUSTOMER: | Thanks for the assistance and sorry for the trouble! |
STAFF: | You’re ________, sir/ma’am. We’re here to help. |
Part E_5 Q&A
CUSTOMER: | I had a wonderful stay in this hotel. I’ll definitely come back! |
STAFF: | That’s so ________of you, sir/ma’am. Have a nice day ahead! |
Part E_6 Q&A
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part E_7 Q&A
Part F Dialogue Practice
Read the dialogue
Part F_1 Dialogue Practice
We’ll read aloud the dialogue below. I will be the passenger and you will be the STAFF:. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
Part F_2 Dialogue Practice
STAFF: | Good morning, sir/ma’am. Welcome to the Grand Hotel. Are you checking in, sir/ma’am? |
CUSTOMER: | Good morning. Yes, I am. |
STAFF: | Do you have any baggage in the trunk? |
CUSTOMER: | Yes. Could you help me take them in? |
STAFF: | Of course. How many pieces of baggage do you have in all? |
CUSTOMER: | Three. |
STAFF: | Certainly. Please wait a moment as we take the trolley. May I take your luggage now, sir/ma’am? |
CUSTOMER: | Sure. |
STAFF: | One suitcase and two travel bags. Is this all? |
CUSTOMER: | Yes, that’s all. |
STAFF: | Certainly. Please go to the receptionist, sir/ma’am. |
Part F_3 Dialogue Practice
Great! Now, let’s review some words.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part F_4 Dialogue Practice
Part G Fill in the blanks
Fill in the blanks to complete the dialogue
Part G_1 Fill in the blanks
Now, fill in the blanks to complete the dialogue.
(Please send the mispronounced words and expressions to your student.)
Part G_2 Fill in the blanks
STAFF: | Good morning, sir/ma’am. Welcome to the Grand Hotel. Are you _________ in, sir/ma’am? |
CUSTOMER: | Good morning. Yes, I am. |
STAFF: | Do you _______ any baggage in the trunk? |
CUSTOMER: | Yes. Could you help me take them in? |
STAFF: | Of course. How _____ piece of _____ do you have in all? |
CUSTOMER: | Three. |
STAFF: | Certainly. Please wait a moment as we take the trolley. _____ I take your luggage now, sir/ma’am? |
CUSTOMER: | Sure. |
STAFF: | One suitcase and two travel bags. Is this ____? |
CUSTOMER: | Yes, that’s all. |
STAFF: | Certainly. Please go to ___________, sir/ma’am. |
Part G_3 Fill in the blanks
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part G_4 Fill in the blanks
Part H Roleplay 1
Practice the roleplay
Part H_1 Roleplay 1
Let’s roleplay.
(The student will have to answer on his/her own. Please follow if the student is struggling.)
Part H_2 Roleplay 1
STAFF: | Good _________________________________. |
CUSTOMER: | Hello. Yes, I am. |
STAFF: | Do ________________________________? |
CUSTOMER: | Yes. Could you help me take them in? |
STAFF: | Of _________________________________? |
CUSTOMER: | Three. |
STAFF: | Certainly. _________________________________? |
CUSTOMER: | Yes, that’s all. |
STAFF: | One __________________________________________. |
CUSTOMER: | Okay. Thanks for the assistance. |
STAFF: | Certainly. _________________________________. |
Part H_3 Roleplay 1
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part H_4 Roleplay 1
Part I Roleplay 2
Practice the phrases through roleplay
Part I_1 Roleplay 2
Let’s do a role play with the given situations. Please read aloud the situation and roles.
(Please follow if the student is struggling.)
Part I_2 Roleplay 2
Situation 1: |
A customer is checking in the hotel. Assist him/her.
(Your tutor will pretend to be the customer.)
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Part I_3 Roleplay 2
– Yes, I’m checking in for the two of us.
– Could you help me take the baggage in?
– Five in total.
– Could you help me take the baggage in?
– Five in total.
Part I_4 Roleplay 2
Situation 2: |
A customer returned to the hotel after going out. Greet him/her.
(Your tutor will pretend to be the customer.)
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Part I_5 Roleplay 2
– I’m good, thank you.
– Thank you for taking my luggage to my room.
– I had a great time sightseeing around the area.
– Thank you for taking my luggage to my room.
– I had a great time sightseeing around the area.
Part I_6 Roleplay 2
Situation 3: |
A customer will go out and return to the hotel in a few hours. Instruct him/her to show the card to the taxi driver, and assist the customer with his/her destination.
(Your tutor will pretend to be the customer.)
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Part I_7 Roleplay 2
– Could you call a taxi for me?
– When I return, how will I tell the taxi driver where the hotel is?
– Yes, please. That will be a great help.
– When I return, how will I tell the taxi driver where the hotel is?
– Yes, please. That will be a great help.
Part I_8 Roleplay 2
Situation 4: |
A customer leaves the hotel. Greet him/her.
(Your tutor will pretend to be the customer.)
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Part I_9 Roleplay 2
– Check out, please.
– Thank you for your wonderful service.
– I will stay here again.
– Thank you for your wonderful service.
– I will stay here again.
Part I_10 Roleplay 2
You did a wonderful job! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part I_11 Roleplay 2
Part J Free talk
Do free talk if you have time left
Part J_1 Free talk
Let’s have a free talk with the topics below. Let’s ask each other the same questions.
Part J_2 Free talk
1. | Why did you choose “Hotel/Bridal Course” at your school? |
2. | What factors do you look for when choosing a hotel? Why? |
3. | What are you going to do after school today? |