szintl22_shhb_2

Part A Self introduction

Part A_1　Self introduction

Let’s introduce ourselves to each other.

My name is ________. What is your name?

Part A_2　Self introduction

I am ________. Nice to meet you.

Part A_3　Self introduction

Nice you meet you, too. What did you do yesterday?

Part A_4　Self introduction

Answer:

Part A_5　Self introduction

Thank you for answering. Let’s start our lesson!

Part B　Vocabulary

Learn the vocabulary words related to the topic

Part B_1　Vocabulary

We’ll read aloud the words and sample sentences below. Please repeat after me. I will check your pronunciation.

Part B_2　Vocabulary

	sign　署名する Could you sign at the bottom of the page, please?
	louder　もっと大きな声で I’m sorry, could you speak a little louder?
	inconvenience　不便、迷惑 We deeply apologize for the inconvenience caused.

Part B_3　Vocabulary

Please choose a word to complete each sentence. Then, read aloud the sentences.

Part B_4　Vocabulary

sign

louder

inconvenience

1.	We’re sorry for the ________ this has caused.
2.	I’m sorry, could you say that again a little ________?
3.	Please ________ your name here.

Part B_5　Vocabulary

Great! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part B_6　Vocabulary

Part C　Picture description

Describe the pictures as much as you can

Part C_1　Picture description

Please look at the pictures below. Then, describe the situations.

Part C_2　Picture description

Part C_3　Picture description

Part C_4　Picture description

You described the pictures wonderfully! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part C_5　Picture description

Part D　Useful phrases

Learn the phrases related to the topic

Part D_1　Useful phrases

We’ll read aloud the phrases and sample sentences below. Please repeat after me. I will check your pronunciation.

Part D_2　Useful phrases

1.	May I have your name, please?
2.	Pardon me?
3.	Would you sign here, please?
4.	We’re sorry for the inconvenience.
5.	I’ll show you to your room. This way, please.

Part D_3　Construct sentences

We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.

Part D_4　Construct sentences

STAFF:	May I ________ name, please?
CUSTOMER:	It’s (Tutor’s name).

Part D_5　Construct sentences

STAFF:	________ me? Could you say it more slowly?
CUSTOMER:	Okay. (Tutor’s name).

Part D_6　Construct sentences

CUSTOMER:	Thank you. Would you ________ here, please?
STAFF:	Sure.

Part D_7　Construct sentences

CUSTOMER:	Hi. I’m calling to let you know the TV is not working.
STAFF:	We’re sorry for the ________. We’ll have it checked right away.

Part D_8　Construct sentences

STAFF:	I’ll ________ you to your room. ________, please.
CUSTOMER:	Okay, thank you.

Part D_9　Useful phrases

Great job answering! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part D_10　Useful phrases

Part E　Q&A

Answer the questions in complete sentences

Part E_1　Q&A

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

Part E_2　Q&A

STAFF:	I’m sorry, sir. ________ speak a little louder, please?
CUSTOMER:	Oh, sure. My name’s Sean Brown.

Part E_3　Q&A

STAFF:	Is there ________ I can do for you?
CUSTOMER:	No, this is okay for now. Thanks!

Part E_4　Q&A

STAFF:	I’m sorry to have ________ waiting.
CUSTOMER:	It’s no problem.

Part E_5　Q&A

STAFF:	Let ___________ you how things work in this room.
CUSTOMER:	Thanks, that will be a great help.

Part E_6　Q&A

Great job answering! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part E_7　Q&A

Part F　Dialogue Practice

Read the dialogue

Part F_1　Dialogue Practice

We’ll read aloud the dialogue below. I will be the passenger and you will be the staff. I will check your pronunciation and intonation.

(Please send the mispronounced words and expressions to your student.)

Part F_2　Dialogue Practice

STAFF:	Good afternoon. Welcome to the Asahi Grand Hotel. How may I help you?
CUSTOMER:	I have a reservation for today.
STAFF:	May I have your name, please?
CUSTOMER:	It’s Amelia Williams.
STAFF:	Pardon me? Would you mind speaking more slowly?
CUSTOMER:	Sure. Amelia Williams.
STAFF:	Thank you very much. Would you mind waiting a moment while I check for you?
CUSTOMER:	Of course, I’ll wait.
STAFF:	We have confirmed your reservation. Would you sign here, please?
CUSTOMER:	Sure.
STAFF:	Your room is 378 on the third floor. I’ll show you to your room. This way, please.

Part F_3　Dialogue Practice

Great! Now, let’s review some words.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part F_4　Dialogue Practice

Part G　Fill in the blanks

Fill in the blanks to complete the dialogue

Part G_1　Fill in the blanks

Now, fill in the blanks to complete the dialogue.

(Please send the mispronounced words and expressions to your student.)

Part G_2　Fill in the blanks

STAFF:	Good afternoon. Welcome to the Asahi Grand Hotel. How _____ I help you?
CUSTOMER:	I have a reservation for today.
STAFF:	May I ________ name, please?
CUSTOMER:	It’s Amelia Williams.
STAFF:	__________ me? Would you mind speaking more slowly?
CUSTOMER:	Sure. Amelia Williams.
STAFF:	Thank you very much. Would you ________________ a moment while I check for you?
CUSTOMER:	Of course, I’ll wait.
STAFF:	We have confirmed your reservation. Would you ________ here, please?
CUSTOMER:	Sure.
STAFF:	Your room is 378 on the third floor. I’ll ______ you to your room. This _____, please.

Part G_3　Fill in the blanks

Great job answering! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part G_4　Fill in the blanks

Part H　Roleplay 1

Practice the roleplay

Part H_1　Roleplay 1

Let’s roleplay.

(The student will have to answer on his/her own. Please follow if the student is struggling.)

Part H_2　Roleplay 1

STAFF:	Good __________________________________?
CUSTOMER:	Yes, I have a reservation for today.
STAFF:	May __________________________________?
CUSTOMER:	My name’s Liam Jones.
STAFF:	Pardon __________________________________?
CUSTOMER:	Okay. Liam Jones.
STAFF:	Thank __________________________________?
CUSTOMER:	Of course, I’ll wait.
STAFF:	We __________________________________?
CUSTOMER:	Okay… Here.
STAFF:	Your __________________________________.

Part H_3　Roleplay 1

Great job answering! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part H_4　Roleplay 1

Part I　Roleplay 2

Practice the phrases through roleplay

Part I_1　Roleplay 2

Let’s do a role play with the given situations. Please read aloud the situation and roles.

(Please follow if the student is struggling.)

Part I_2　Roleplay 2

Situation 1:

A customer is asking directions to the nearest shopping mall. Assist and offer drawing a map and calling a taxi for him/her.

(Your tutor will pretend to be the customer.)

Part I_3　Roleplay 2

– Do you know any shopping malls around here?
– How far is that from here?
– Sure! Thanks for your help.

Part I_4　Roleplay 2

Situation 2:

A customer complains about the broken air conditioner in his/her room. She/He doesn’t want to pay the room charge because of inconvenience. Apologize and politely decline, and offer a different room.

(Your tutor will pretend to be the customer.)

Part I_5　Roleplay 2

– The air conditioner in my room is not working.
– It’s very uncomfortable. I don’t want to pay the hotel fee.
– Alright. Take me to a different room.

Part I_6　Roleplay 2

Situation 3:

A customer has just checked in. Lead him/her to his/her room.

(Your tutor will pretend to be the customer.)

Part I_7　Roleplay 2

– Does the door lock automatically?
– Where is the emergency exit?
– How can I use things in this room?

Part I_8　Roleplay 2

Situation 4:

You have helped a customer, and he/she wants to give you a tip. Politely decline and tell him/her to call the front desk if she/he has any requests.

(Your tutor will pretend to be the customer.)

Part I_9　Roleplay 2

– That’s very kind of you. Here’s a tip!
– Oh, I see.
– Alright. Thank you.

Part I_10　Roleplay 2

You did a wonderful job! Now, let’s review your answers.

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

Part I_11　Roleplay 2

Part J　Free talk

Do free talk if you have time left

Part J_1　Free talk

Let’s have a free talk with the topics below. Let’s ask each other the same questions.

Part J_2　Free talk

1.	What was the most interesting place you’ve ever been to? Could you tell me more about it?
2.	What items do you always bring with you when you travel? Why?
3.	Which sightseeing spots do you recommend in your area? What can we do there?