szintl22_shhb_3

Part A_1 Self introduction
Let’s introduce ourselves to each other.
My name is ________. What is your name?
Part A_2 Self introduction
I am ________. Nice to meet you.
Part A_3 Self introduction
Nice to meet you, too. What is your favorite Japanese food? Why?
Part A_4 Self introduction
Answer:
Part A_5 Self introduction
Thank you for answering. Let’s start our lesson!
Part B_1 Vocabulary
We’ll read aloud the words and sample sentences below. Please repeat after me. I will check your pronunciation.
Part B_2 Vocabulary
hallway 廊下

The restroom is on your right as you walk down the hallway.
suggest 提案する

I suggest that you take a train.
reservation 予約

Please go to the desk to make a reservation.
Part B_3 Vocabulary
Please choose a word to complete each sentence. Then, read aloud the sentences.
Part B_4 Vocabulary
hallway
suggest
reservation
1. Ms. Takahashi made a hotel ___________ for tonight.
2. Several people were standing in the ___________ outside of his room.
3. I ___________ you take a taxi.
Part B_5 Vocabulary
Great! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part B_6 Vocabulary
Part C_1 Picture description
Please look at the pictures below. Then, describe the situations.
Part C_2 Picture description
Part C_3 Picture description
Part C_4 Picture description
You described the pictures wonderfully! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part C_5 Picture description
Part D_1 Useful phrases
We’ll read aloud the phrases and sample sentences below. Please repeat after me. I will check your pronunciation.
Part D_2 Useful phrases
1. Go along the hallway and you will find the restroom on your right.
2. It takes about 10 minutes by taxi.
3. How would you like to make the payment?
4. Your room charge becomes $25,000 per night, including tax and service charges. 
5. May I have your credit card, please?
Part D_3 Construct sentences
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
Part D_4 Construct sentences
CUSTOMER: Could you tell me where the restroom is?
STAFF: Go along the ______ and you will find the restroom on your ______.
Part D_5 Construct sentences
CUSTOMER: How long does it take by taxi?
STAFF: It ______ about 10 minutes by taxi.
Part D_6 Construct sentences
STAFF: How would you like to make the ______?
CUSTOMER: I would like to pay in cash.
Part D_7 Construct sentences
STAFF: Your room ______ becomes $25,000 per night, including tax and service charges. 
CUSTOMER: All right, thank you.
Part D_8 Construct sentences
STAFF: May I have your ______, please?
CUSTOMER: Here you are.
Part D_9 Useful phrases
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part D_10 Useful phrases
Part E_1 Q&A
Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
Part E_2 Q&A
CUSTOMER: Could you tell me how to go to the
Japanese restaurant?
STAFF: The Japanese restaurant is on the ______ floor. Please take the escalator.
Part E_3 Q&A
CUSTOMER: Could you suggest an activity that
I could do here in Tokyo?
STAFF: How about ______ a baseball game at the Tokyo Dome?
Part E_4 Q&A
CUSTOMER: What is our room number?
STAFF: Your ______ is 2013. Please enjoy your stay with us.
Part E_5 Q&A
CUSTOMER: Could you tell me how I can get to this place?
STAFF: I ______ that you take a train.
Part E_6 Q&A
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part E_7 Q&A
Part F_1 Dialogue Practice
We’ll read aloud the dialogue below. I will be the passenger and you will be the staff. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
Part F_2 Dialogue Practice
STAFF: Good morning, sir (ma’am). Are you checking out?
CUSTOMER: Yes, I am.
STAFF: May I have your room key, please?
CUSTOMER: Here you are.
STAFF: I’ll prepare your bill right away.
CUSTOMER: Thank you!
STAFF: Your bill comes to 53,500 yen in total. 
CUSTOMER: Here you are.
STAFF: Here is your change. I hope you enjoyed your stay with us.
CUSTOMER: It was great, thank you.
Part F_3 Dialogue Practice
Great! Now, let’s review some words.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part F_4 Dialogue Practice
Part G_1 Fill in the blanks
Now, fill in the blanks to complete the dialogue.
(Please send the mispronounced words and expressions to your student.)
Part G_2 Fill in the blanks
STAFF: Good morning, sir (ma’am). Are you ______?
CUSTOMER: Yes, I am.
STAFF: May I have your ______ key, please?
CUSTOMER: Here you are.
STAFF: I’ll prepare your ______ right away.
CUSTOMER: Thank you!
STAFF: Your bill comes to 53,500 yen in total. 
CUSTOMER: Here you are.
STAFF: Here is your ______. I hope you enjoyed your ______ with us.
CUSTOMER: It was great, thank you.
Part G_3 Fill in the blanks
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part G_4 Fill in the blanks
Part H_1 Roleplay 1
Let’s roleplay.
(The student will have to answer on his/her own. Please follow if the student is struggling.)
Part H_2 Roleplay 1
STAFF: Good morning, sir (ma’am).
Are __________________?
CUSTOMER: Yes, I am.
STAFF: May I ________________________?
CUSTOMER: Here you are.
STAFF: I’ll ________________________.
CUSTOMER: Thank you!
STAFF: Your ________________________.
CUSTOMER: Here you are.
STAFF: Here is ________________________. I hope ________________________!
CUSTOMER: It was great, thank you.
Part H_3 Roleplay 1
Great job answering! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part H_4 Roleplay 1
Part I_1 Roleplay 2
Let’s do a role play with the given situations. Please read aloud the situation and roles.
(Please follow if the student is struggling.)

Part I_2 Roleplay 2
Situation 1: A customer is checking out of the hotel. Assist him or her.

(Your tutor will pretend to be a customer.)
Part I_3 Roleplay 2
– Yes, I’m checking out.
– Are you accepting payment via credit card?
– I enjoyed my stay here. Thank you!
Part I_4 Roleplay 2
Situation 2: A customer is asking you how to get to the Japanese restaurant. Assist him or her.

(Your tutor will pretend to be a customer.)
Part I_5 Roleplay 2
– Could you tell me how to get to the Japanese restaurant?
– Can I take the elevator?
– Thank you for your help.
Part I_6 Roleplay 2
Situation 3: A customer wants to know the hotel’s services. Please inform him/her of the services that are included and those that are not (breakfast meal, airport shuttle service, etc.).

(Your tutor will pretend to be a customer.)
Part I_7 Roleplay 2
– What’s included in the cost?
– What’s not included?
– Is the hotel room service charged?
Part I_8 Roleplay 2
Situation 4: A customer will go out and return to the hotel in a few hours. Instruct him/her to show the card to the taxi driver, and assist the customer with his/her destination.

(Your tutor will pretend to be a customer.)
Part I_9 Roleplay 2
– Do I need to do anything once I go out?
– Will the taxi driver know?
– Yes, please. That will be a great help.
Part I_10 Roleplay 2
You did a wonderful job! Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
Part I_11 Roleplay 2
Part J_1 Free talk
Let’s have a free talk with the topics below. Let’s ask each other the same questions.
Part J_2 Free talk
1. Could you tell me when you were happy with the hotel’s service?
2. What are the examples of “omotenashi”? Please describe them.
3. What hotel makes you want to stay there? Cleanliness? The size of the room? Good breakfast? Location? Cheapness?