Baggage Storage
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. What did you do yesterday?
A_4
Answer: |
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
amenities 快適な設備
The hotel has very good amenities.
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hand baggage 手荷物
Passenger’s hand baggage is x-rayed.
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wheelchair 車椅子
The airline agreed to lend us a wheelchair.
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B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
amenities
hand baggage
wheel chair
1. |
How many ______ am I allowed to bring onto the airplane?
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2. |
The airport has excellent ______.
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3. |
Airlines accept ______ on their flights.
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B_5
Great job!
Part C Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2
C_3
C_4
You described the pictures wonderfully!
Part D Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
1. |
Can I put it in the overhead compartment for you?
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2. |
Could you put your handbag under the seat in front of you, please?
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3. |
Are there any fragile or valuable items, or things, you need during the flight?
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4. |
Here is space in the overhead compartment.
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5. |
Would you mind pushing your bag a little farther?
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D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
STAFF: |
Excuse me, ma’am. Can I ___ your hand luggage in the overhead __________ for you?
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PASSENGER: |
Yes, please.
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D_5
STAFF: |
Excuse me, sir/ma’am.
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PASSENGER: |
Yes?
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STAFF: |
Could you put your _______ under the seat in front of you, please?
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PASSENGER: |
No problem.
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D_6
STAFF: |
Are there any ________ or valuable items, or things, you need during the flight?
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PASSENGER: |
No, not at all.
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D_7
PASSENGER: |
Excuse me, is there still space in the overhead compartment?
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STAFF: |
Here is space in the ______.
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D_8
STAFF: |
Excuse me, ma’am.
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PASSENGER: |
Yes?
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STAFF: |
Would you mind pushing your bag a ____________?
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PASSENGER: |
No, not at all.
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D_9
Awesome!
Part E Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
STAFF: |
Excuse me, sir/ma’m, ______ you take fragile items _____, please?
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PASSENGER: |
Sure.
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E_3
STAFF: |
Is there still space in the overhead compartment?
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PASSENGER: |
Please wait a moment. I will _____ some _____ for you.
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E_4
STAFF: |
Could you put your handbag under the ______, please?
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PASSENGER: |
No problem.
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E_5
STAFF: |
Excuse me, are there any fragile or ________ items, or things you need during the flight?
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PASSENGER: |
No, thank you.
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E_6
Fantastic!
Part F Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.
F_2
STAFF:
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Excuse me, sir/ma’am. |
PASSENGER:
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Yes? |
STAFF:
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Could you put your handbag under the seat in front of you, please? |
PASSENGER:
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No problem. |
STAFF:
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Thank you for your cooperation, sir. |
PASSENGER:
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Could I put the other bag in the overhead compartment? |
STAFF:
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Let me be the one to put your bag in. |
PASSENGER:
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Thank you! |
F_3
Great job reading the dialogue!
Part G Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.
G_2
STAFF:
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Excuse me, sir/ma’am. |
PASSENGER:
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Yes? |
STAFF:
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Could you put your ______ under the seat in front of you, please? |
PASSENGER:
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No problem. |
STAFF:
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Thank you for your ____________, sir. |
PASSENGER:
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Could I put the other bag in the overhead compartment? |
STAFF:
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Let me be the one to ____ your bag in. |
PASSENGER:
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Thank you very much. |
STAFF:
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_____ is your boarding pass. You are all set. Please be at Gate 7 at least 45 minutes _______ the departure. Have a nice flight! |
G_3
Awesome job!
Part H Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.
H_2
STAFF:
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Excuse _______________________. |
PASSENGER:
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Yes? |
STAFF:
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Could _______________________? |
PASSENGER:
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No problem. |
STAFF:
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Thank _______________________. |
PASSENGER:
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Could I put the other bag in the overhead compartment? |
STAFF:
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Let _______________________. |
PASSENGER:
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Thank you! |
H_3
Perfect!
Part I Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
Situation 1:
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A passenger’s hand baggage is NOT under the seat in front of him/her. Please assist the passenger.
(Your tutor will pretend to be the customer.)
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I_3
– There are fragile or valuable items in my hand luggage.
– Sure, I can push it farther.
– Sure, I can push it farther.
I_4
Situation 2:
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A passenger doesn’t know where to put his hand luggage. Please assist the passenger him/her.
(Your tutor will pretend to be the customer.)
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I_5
– Excuse me, could you help me?
– Could I put my hand luggage under the seat in front of me?
– Thanks for your help.
– Could I put my hand luggage under the seat in front of me?
– Thanks for your help.
I_6
Situation 3:
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You noticed that the passenger’s bag is placed on the aisle. Please assist him or her.
(Your tutor will pretend to be the customer.)
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I_7
– I’m sorry. I couldn’t find space to put it in. Will you find some space for me?
– Could you help me put my bag in the overhead compartment, please?
– Could you help me put my bag in the overhead compartment, please?
I_8
Situation 4:
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A passenger can’t reach the overhead compartment. Please assist him or her.
(Your tutor will pretend to be the customer.)
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I_9
– Excuse me, could you help me put my bag in the overhead compartment, please?
– Could you find some space for me?
– Yes, I have a fragile item in my hand luggage.
– Could you find some space for me?
– Yes, I have a fragile item in my hand luggage.
I_10
Awesome! Now you can serve your customers!
Part J Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)
J_2
1. |
Please tell me about your home town.
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2. |
Is your town famous for anything in particular?
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3. |
What would you recommend a tourist to do or see in your hometown?
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J_3
Answer: |