Boarding Check-in Desk
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. Where do you want to travel by plane?
A_4
| Answer: |
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
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boarding pass 搭乗券
Where can I get my boarding pass?
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preference 好み
Do you have any preference?
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aisle seat 通路側の席
Do you want an aisle seat or a window seat?
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B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
aisle seat
boarding pass
preference
| 1. |
Please show me your passport and your ______.
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| 2. |
I always ask for an _____ when I fly.
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| 3. |
Do you have a seating _______?
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B_5
Great job!
Part C Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2
C_3
C_4
You described the pictures wonderfully!
Part D Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
| 1. |
I’d like to check in for Japan air 567.
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| 2. |
Will my passport do?
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| 3. |
I’d like an aisle seat, if possible.
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| 4. |
Are you checking any baggage?
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| 5. |
I’d like to have this package sent out.
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D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
| CUSTOMER: |
I’d ________ check in for Japan air 567 .
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| STAFF: |
Do you have your passport with you?
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| CUSTOMER: |
Here you are.
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D_5
| STAFF: |
Do you have another piece of identification?
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| CUSTOMER: |
Will my passport ____?
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D_6
| STAFF: |
Would you like an aisle or a window seat?
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| CUSTOMER: |
I’d like an ________ seat, if ppossible.
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D_7
| STAFF: |
Are you ________ any baggage?
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| CUSTOMER: |
Yes, this suitcase.
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D_8
| STAFF: |
Is there anything I can do for you?
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| CUSTOMER: |
_________ have this package sent out.
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D_9
Awesome!
Part E Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
| STAFF: |
Do you have a second piece of identification?
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| CUSTOMER: |
Will a Visa card ______?
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E_3
| STAFF: |
Would you like an _____ or a window seat?
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| CUSTOMER: |
I’d like a window seat, if possible.
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E_4
| CUSTOMER: |
I’d like to check in for Charlie 656.
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| STAFF: |
Do you ______ your passport _____ you?
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E_5
| STAFF: |
How _______ help you?
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| CUSTOMER: |
I’d like to have this document translated into French.
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E_6
Fantastic!
Part F Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the CUSTOMER and you will be the STAFF.
F_2
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STAFF:
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Good morning, sir/ma’am. Are you checking in for GRS141, flight to Okinawa? |
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CUSTOMER:
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Yes, please. |
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STAFF:
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May I have your ID, please? |
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CUSTOMER:
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Sure. Will my passport do? |
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STAFF:
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Of course. Thank you, sir/ma’am. There are still seats available, so you can change the seats. Do you have any seating preferences? |
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CUSTOMER:
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Then I’d like a window seat, if possible. |
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STAFF:
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Certainly. I’m done changing the seats. Here are your boarding pass and baggage claim check. |
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CUSTOMER:
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Thank you. I’d like to have the tickets stapled, would you? |
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STAFF:
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Right away. Here you are. Have a safe flight! |
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CUSTOMER:
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Thank you very much. |
F_3
Great job reading the dialogue!
Part G Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the CUSTOMER and you will be the STAFF.
G_2
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STAFF:
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Good morning, sir/ma’am. Are you ____________ for GRS141, flight to Okinawa? |
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CUSTOMER:
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Yes, please. |
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STAFF:
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____ I have your ID, please? |
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CUSTOMER:
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Sure. Will my passport do? |
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STAFF:
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Of course. Thank you, sir/ma’am. There are still seats available, so you can change the seats. Do you have any _________________? |
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CUSTOMER:
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Then I’d like a window seat, if possible. |
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STAFF:
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Certainly. I’m ______ changing the seats. Here are your boarding pass and baggage __________. |
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CUSTOMER:
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Thank you. I’d like to have the tickets stapled, would you? |
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STAFF:
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Right away. Here you are. Have a safe flight! |
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CUSTOMER:
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Thank you very much. |
G_3
Awesome job!
Part H Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the CUSTOMER and you will be the STAFF.
H_2
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STAFF:
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Good morning, sir/ma’am. Are ___________________________________? |
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CUSTOMER:
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Yes, please. |
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STAFF:
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May ____________? |
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CUSTOMER:
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Sure. Will my passport do? |
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STAFF:
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Of ______. Thank you, sir/ma’am. There ____________, so ______________. Do ____________? |
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CUSTOMER:
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Then I’d like a window seat, if possible. |
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STAFF:
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Certainly. I’m _________________. Here _________________. |
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CUSTOMER:
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Thank you. I’d like to have the tickets stapled, would you? |
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STAFF:
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Right _______. Here ___. Have ___________! |
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CUSTOMER:
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Thank you very much. |
H_3
Perfect!
Part I Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
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Situation 1:
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A passenger would like to check in for a flight. Please assist him or her.
(Your tutor will pretend to be the customer.)
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I_3
– I’d like to check in for Japan air 678.
– Will my passport do?
– Will a Japanese driver’s license do?
– Will my passport do?
– Will a Japanese driver’s license do?
I_4
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Situation 2:
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A passenger would like an aisle seat. Please assist him or her.
(Your tutor will pretend to be the customer.)
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I_5
– I’d like an aisle seat, if possible.
– What time should I be at Gate 40?
– Thank you!
– What time should I be at Gate 40?
– Thank you!
I_6
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Situation 3:
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A customer needs to use a computer. Please assist him or her.
(Your tutor will pretend to be the customer.)
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I_7
– Excuse me.
– I need to use a computer to send some reports to my clients.
– Thank you so much.
– I need to use a computer to send some reports to my clients.
– Thank you so much.
I_8
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Situation 4:
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A customer needs to use some services. Please assist him or her.
(Your tutor will pretend to be the customer.)
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I_9
– Excuse me.
– I’d like to have this suit pressed.
– I’d like to print out some documents. Is that possible?
– I’d like to have this suit pressed.
– I’d like to print out some documents. Is that possible?
I_10
Awesome! Now you can serve your customers!
Part J Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)
J_2
| 1. |
What would you like to be in the future?
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| 2. |
Which country would you like to visit? Why?
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| 3. |
What is your favorite part of your school?
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J_3
| Answer: |