Business Beginner: Business Calls

LESSON GOAL

Let’s check our lesson goal.
In this material, you will learn English expressions that can be used during business calls and practice them.

このレッスンのゴールを確認しましょう。
この教材では、仕事での訪問時に使う英語を練習をします。

PART A_1

Please study the picture below. Then, I will ask you some questions.

イラストを見てださい。講師がイラストについて質問します。

PART A_2

1.	What is the woman doing?
Answer:
2.	Who is making a business call?
Answer:

PART A_3

Now, let us review your answers.

では、あなたの答えを復習してみましょう。その後、修正したあなたの答えを読んでみましょう。

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

ANSWERS

1.	The woman is making a business call.
2.	Mia Rogers is making a business call.

PART B_1

Now, let us read aloud the following sentences. Please repeat after me.

次に文章を音読しましょう。講師につづいて読みましょう。

PART B_2

May I know who is calling, please?
How may I help you?
May I speak with ~

PART C_1

Let us read the dialogue. I will play Ash and you will play Tiff. After reading it once, we’ll switch roles.

会話文を読みましょう。最初に講師がAsh、あなたがTiffの部分を読みます。終わったら交代しましょう。

PART C_2

	Ash:	Good morning. This is Ash Jones from XMT Corporation. May I know who’s calling, please?
	Tiff:	Good morning. This is Tiff Lancaster from Krypton Inc.
	Ash:	How may I help you, Ms. Lancaster?
	Tiff:	May I speak with Ms. Bea Smith?
	Ash:	Ms. Smith is in a meeting right now. I will ask her to call you back later.
	Tiff:	Thank you.

PART D_1

Please answer the questions based on the dialogue.

会話文に関する質問に答えましょう。

PART D_2

1.	Who called XMT Corporation?
Answer:
2.	Who is in a meeting?
Answer:

PART D_3

Now, let us review your answers.

では、あなたの答えを復習してみましょう。その後、修正したあなたの答えを読んでみましょう。

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

ANSWERS

1.	Tiffany Brian called XMT Corporation.
2.	Ms. Bea Smith is in a meeting.

PART E_1

Let us complete the sentences in the dialogue. I will play Ash and you will play Tiff.

空欄を埋めて会話文を読みます。講師はAsh、あなたはTiffesl のパートを読みましょう。

PART E_2

	Ash:	Good morning. This is Ash Jones from XMT Corporation. May I know who’s __________, please?
	Tiff:	Good morning. This is Tiff Lancaster from Krypton Inc.
	Ash:	How may I __________you, Ms. Lancaster?
	Tiff:	May I speak with Ms. Bea Smith?
	Ash:	Ms. Smith is in a __________ right now. I will ask her to call you back later.
	Tiff:	Thank you.

PART E_3

Now, let us review your answers.

では、あなたの答えを復習してみましょう。その後、修正したあなたの答えを読んでみましょう。

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

ANSWERS

1.	calling
2.	help
3.	meeting

PART F_1

Now, I will ask you some questions. Please answer in complete sentences.

講師が質問をします。文章で答えましょう。

PART F_2

1.	What do you usually say when answering calls?
Answer:
2.	How often do you answer business calls?
Answer:
3.	Do you answer calls immediately?
Answer:
4.	Why do you think people make business calls?
Answer:
5.	Do you think business calls are better than email?
Answer:

PART F_3

Now, let us review your answers.

では、あなたの答えを復習してみましょう。その後、修正したあなたの答えを読んでみましょう。

(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

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