TOEIC
Lesson19: Ordering and shipping of products| 商品の発注・発送

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “ordering and shipping of products”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. forward [動]…を転送する
2. made-to-order [形]オーダーメイドの
3. static [名]雑音
4. be prepared to …する準備ができている
5. separate [形]別の
6. designate [動]…を指定する
7. over and above …に加えて
8. domestic [形]国内の
9. charge [動]…に料金を請求する
10. at the time of …のときに
11. in that event その場合には
12. inquiry [名]問い合わせ
13. and/or [接]両方またはいずれか一方
14. quantity discount 大口割引
15. depend on …による、…次第である
16. up to 最高で…
17. subscribe to …を予約購読する
18. be informed of …について知らされる
19. limited-time discount [形]期間限定の
20. price quote 価格の見積もり
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. be prepared to 
Answer:
2. charge 
Answer:
3. at the time of 
Answer:
4. depend on 
Answer:
5. subscribe to 
Answer:
PART B_1
Let’s read the text below. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
To: Peter See
From: Master Headphones
Date: February 4
Subject: Order #92044

Thank you for your recent order of two sets of R2 Master Headphones.
This is to let you know that your order has been forwarded to our factory. As the R2 headphones are made-to-order, it will be approximately three weeks before they are shipped.
An additional $15.00 per set will be added to the total amount for two headphones since you requested the zero-static cord.
Also, we are prepared to ship the headphones to the two separate locations you designated in your order.
Since one of the locations is overseas, $12.00 over and above the domestic shipping charge of $10.00 is necessary for one of the headphones.
A total of $282.00 will be charged to your credit card at the time of shipment. Feel free to contact us with any questions.
In that event, kindly provide us with your name and order number.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What information must customers provide when asking about an order?

(A) The number of items ordered
(B) The date an order was placed
(C) A name and order number
(D) A credit card number
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What information must customers provide when asking about an order?

(A) The number of items ordered
(B) The date an order was placed
(C) A name and order number
(D) A credit card number

PART E_1
Let’s read the text below. Please read it aloud, and I will check your pronunciation and intonation.
PART E_2
TO: JOAN POWERS, DRESSES BY DESIGN
FROM: BURT TRAN, EXOTIC TEXTILES
DATE: AUGUST 13
SUBJECT: SHIPPING AND DISCOUNTS

Thank you for your inquiry concerning our products.
I understand you are particularly interested in our silk textiles. As a service to our customers, we offer free shipping and/or quantity discounts depending on the size of the order.
Shipping is free for orders of $500 or more.
For orders totaling $1,000 or more, discounts of up to 40% are available.
If you subscribe to our monthly newsletter, you will also be informed of seasonal and limited-time discounts.
For price quotes on specific items, please inquire by e-mail.
We look forward to serving you.

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
According to the e-mail, what is true about orders of $500 or more?

(A) A large discount may apply.
(B) No discounts are available.
(C) Shipping charges may vary.
(D) Customers must pay for shipping.
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
According to the e-mail, what is true about orders of $500 or more?

(A) A large discount may apply.
(B) No discounts are available.
(C) Shipping charges may vary.
(D) Customers must pay for shipping.

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. ship to 送り先、届け先
2. quantity  数量*発注書では省略表記でQtyと記載される。
3. item  製品名
4. delivery date 納品日
5. shipping 配送費
6. total amount  総計、合計金額*total だけで「合計金額」という意味を表すこともある。
7. receive an order 受注する
8. confirm an order 注文を確認する
9. check the stocks 在庫を確認する
10. pack the items 製品を梱包する
11. enclose the invoice with the order 注文品に納品書(請求書)を同封する
12. ship an order 注文品を発送する
13. by sea 船便で
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.