Hello my name is Luigi and with 13 years of experience in the airline customer service industry, I have honed my communication skills by engaging with a diverse clientele, including foreign nationals on a daily basis. My two years of online ESL teaching have further developed my ability to convey information clearly and effectively in an educational context. Additionally, my three years in the BPO sector, serving international telecom companies, have enhanced my customer service expertise and cultural awareness. My excellent English communication skills, combined with my extensive background in customer interaction and teaching, make me a strong candidate for organizations seeking dedicated and skilled ESL teachers.