I have over 5 years of experience teaching ESL to students of various age groups, including children, teenagers, and adults from diverse cultural backgrounds. I hold both TEFL and TESOL certifications and bring a blend of academic knowledge and online teaching experience, while continuously learning and growing in the dynamic field of online education. In addition, I have over 15 years of experience in the BPO industry, where I developed strong communication, customer service, and leadership skills—skills that now enhance my effectiveness as an online educator.