I have eight years of experience as a Call Center Agent, where I developed strong communication skills, adaptability, and the ability to explain ideas clearly to diverse individuals. My background has strengthened my command of the English language, both spoken and written, and trained me to handle different personalities with patience and professionalism. I am detail-oriented, approachable, and eager to support learners in their journey of improving their English skills. I also got my TEFL Certification this present year and it made me overwhelmed to teach English.