TEFL-certified ESL Tutor with a strong foundation in education, communication, and customer service. I bring four years of experience tutoring grade school students during college, along with nearly six years working as a Customer Service Officer aboard an international cruise ship. These roles strengthened my ability to communicate clearly, adapt to diverse learning needs, and work effectively with people from various cultural backgrounds. I deliver structured, engaging, and student-centered lessons designed to help learners build confidence and achieve their English proficiency goals. Committed, patient, and highly adaptable, I aim to create a positive and supportive learning experience for every student.