All posts by weblio

szintl24_asgs_5

Communicate with Tourists
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. How was your winter vacation? What did you do? Did you go anywhere?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
capital　首都
Tokyo is the capital of Japan.
famous　有名な
Hokkaido is a famous tourist destination in Japan.
popular　人気のある
Basketball is a popular sport in the Philippines.
holiday　休日、休暇
Obon is a common summer holiday in Japan.
day off　休みの日
What do you usually do on your day off?
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
capital
famous
popular
popular
day off
1.
What place is ________ for sightseeing?
2.
Beijing is the ________ of China.
3.
Golden Week is a spring ________ in Japan.
4.
I have a plan for my next ________.
4.
What are some ________ tourist destination in your country?
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4

C_5
You described the pictures wonderfully!
Part D　Q&A
D_1
Now, please answer the following questions.

D_2
What are some popular tourist spots in your country?
D_3
Answer:
D_4
Where is the capital of Japan?
D_5
Answer:
D_6
What would you do during next summer holiday?
D_7
Answer:
D_8
What activities are popular among your friends now?
among　…の間で
D_9
Answer:
D_10
Awesome!
Part E　Roleplay
E_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.

E_2
Situation 1:
A tourist visited in the autumn season. Please suggest koyo as an activity.

(Your tutor will pretend to be the customer.)
E_3
– What activities can I try in this season?
– Where is the best place to enjoy the autumn leaves?

*紅葉を楽しむ　enojoy the autumn leaves
E_4
Situation 2:
A tourist wants to know more about Japan. Please suggest some famous cities in Japan.

(Your tutor will pretend to be the customer.)
E_5
– What are some famous cities in Japan?
– What kind of cities are they?

E_6
Situation 3:
A tourist wants to try Japanese popular food. Please tell him/her about it.

(Your tutor will pretend to be the customer.)
E_7
– What are popular foods in Japan?
– Where can I try it?

E_8
Situation 4:
A tourist is a big sports fan. Please tell him or her about the famous sports in Japan.

(Your tutor will pretend to be the customer.)
E_9
– What sports are popular in your country?
– Is there a sports event I can watch?

E_10
Situation 4:
A tourist wants to know more about the Japanese holidays. Please tell him/her about Golden Week.

(Your tutor will pretend to be the customer.)
E_11
– What’s the longest Japanese holiday?
– What do people do that week?

E_12
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
What country are you most interested in? Why?
2.
What made you decide to enter this school?
3.
What is the best thing you’ve learned in school?
J_3
Answer:

szintl24_asgs_4

What to Do in Japan
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. Which city in Japan do you recommend for sightseeing?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
bring　持っていく、～させる
What bring you to this city?
should　したほうがいい
You should bring winter clothes in December.
seasonal　季節
Some foods are seasonal in Japan.
traditional　伝統的
They sell traditional yakitori in the area.
made from　から作られた …
Takoyaki is made from a wheat batter with a filling, usually octopus or some kind of seafood.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
bring
should
seasonal
traditonal
made from
1.
You ______ be polite when you talk to someone you’ve met for the first time.
2.
Because it will rain in the afternoon, you should ______ an umbrella.
3.
There are many ________ events in Japan.
4.
Ramen noodles are ________ wheat flour, various vegetable oils, and flavorings.
4.
Kimono, yukata, and hakama are all ________ Japanese clothing.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4

C_5
You described the pictures wonderfully!
Part D　Q&A
D_1
Now, please answer the following questions.

D_2
I want to see Japan’s historical sites. What place would you recommend me to visit?
D_3
Answer:
D_4
What activities can I do this spring season?
D_5
Answer:
D_6
What traditional Japanese food can I try?
D_7
Answer:
D_8
This udon is delicious! What is udon made from?
D_9
Answer:
D_10
Awesome!
Part E　Roleplay
E_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.

E_2
Situation 1:
A tourist wants to go around Japan. Give him or her useful information.

(Your tutor will pretend to be the customer.)
E_3
– I want to try Japanese food in Osaka. What do you recommend?
– What other things do you recommend there?

E_4
Situation 2:
A tourist likes history and culture. Give him or her useful information.

(Your tutor will pretend to be the customer.)
E_5
– What is the most historical place in Japan?
– What should I avoid while inside a Japanese temple?

E_6
Situation 3:
A tourist wants to know about the seasonal events in Japan. Tell him or her about them.

(Your tutor will pretend to be the customer.)
E_7
– Are there lots of seasonal events in Japan?
– What event do Japanese people enjoy in summer?

E_8
Situation 4:
A tourist asks you about Japanese traditional things. Tell him or her about them.

(Your tutor will pretend to be the customer.)
E_9
– I like watching sports games. What are traditional Japanese sports?
– Where can I see any Japanese traditional buildings?

E_10
Situation 4:
A tourist asks you about some famous Japanese food. Tell him or her about them.

(Your tutor will pretend to be the customer.)
E_11
– What is ramen made from?
– Where can I eat the most delicious okonomiyaki in Japan?

E_12
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
If you were a tourist, where in Japan would you like to go? Why?
2.
What is a traditional Japanese sport? Could you tell me about it?
3.
Which season in Japan would you recommend for foreign visitors? Please tell me the reason as well.
J_3
Answer:

szintl24_asgs_3

Respond to Requests and Inquiries
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. What did you do last weekend?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
take a photo　写真を撮る
Can you take a photo of me and my friend?
inside　内側
My apologies, but you can’t take pictures inside the temple.
allow　許可する
Are we allowed to use the flash?
push　押す
Which button do I push?
Thank you for …　…してくれてありがとう
Thank you for taking our pictures!
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
take a photo
inside
allowed
push
Thank you for …
1.
You’re ________ to take pictures on the temple grounds only.
2.
________ helping us!
3.
Please ________ this button to take a picture.
4.
Can we bring food ________?
4.
Excuse me, could you ________ of me with the church?
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4

C_5
You described the pictures wonderfully!
Part D　Q&A
D_1
Now, please answer the following questions.

D_2
Are we allowed to take photos inside?
D_3
Answer:
D_4
Can I use the flash?
D_5
Answer:
D_6
Please get the church in the picture too.
D_7
Answer:
D_8
Where can I take a video?
D_9
Answer:
D_10
Awesome!
Part E　Roleplay
E_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.

E_2
Situation 1:
A tourist wants to take pictures at a temple. Advise him/her where to take pictures.

(Your tutor will pretend to be the customer.)
E_3
– Are we allowed to take photos inside?
– It seems dark around here.

E_4
Situation 2:
The tour will be canceled because of the bad weather. A tourist wants to know what they should do. Please explain the refund and recommend another plan to him/her.

(Your tutor will pretend to be the customer.)
E_5
– Can I get a refund for the canceled tour?
– Is there any other tour that we can join today?

E_6
Situation 3:
A tourist has booked a tour, but he/she doesn’t know how to get there. Explain the location of the bus stop and how to get a bus ticket.

(Your tutor will pretend to be the customer.)
E_7
– Where is the bus stop for this tour?
– How can I get the bus ticket?

E_8
Situation 4:
The plane is delayed because of the weather. A tourist is complaining about it. Please apologize for the inconvenience and explain the situation kindly.

(Your tutor will pretend to be the customer.)
E_9
– I have to attend the meeting, but I will be late.
– Why is the plane delayed?

E_10
Situation 4:
A tourist asked you to take pictures at a place where it’s not allowed. Please explain it and kindly assist him/her.

(Your tutor will pretend to be the customer.)
E_11
– Could you take a photo of us?
– Where can we take pictures?

E_12
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
Which do you prefer to visit for sightseeing, nature or cities? Why?
2.
Do you always bring a camera whenever you are on vacation? What do you usually take pictures of?
3.
Are pictures important to you? Why?
J_3
Answer:

szintl24_asgs_2

How to See the Sights
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. What did you do yesterday?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
discount　割引
We give a 10% discount for cash payments.
entrance　入口
Where is the entrance?
admission　入場
Here is your admission ticket.
fee　費用
There’s a fee when you enter the sightseeing place.
luggage　荷物
He attached labels to his luggage.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
discount
entrance
admission
fee
luggage
1.
Could you please put your ______ here?
2.
The __________ fee to this museum is 2000 yen.
3.
Turn right there and you’ll find the __________ to the building.
4.
You have to pay an admission __________.
4.
__________ are available on admission fees for five people.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4

C_5
You described the pictures wonderfully!
Part D　Q&A
D_1
Now, please answer the following questions.

D_2
Are there any discount coupons for sightseeing?
D_3
Answer:
D_4
Is there a place to leave my luggage?
D_5
Answer:
D_6
Where’s the entrance?
D_7
Answer:
D_8
Can I enter dressed like this when I enter the shrine?
D_9
Answer:
D_10
Awesome!
Part E　Roleplay
E_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.

E_2
Situation 1:
A tourist will tour a famous sightseeing spot for the first time. Kindly answer his or her questions about the tour.

(Your tutor will pretend to be the customer.)
E_3
– Is there a tour bus?
– Is there an English-speaking tour guide?

E_4
Situation 2:
A tourist asks you about airport facilities. Please tell him or her that one area is off-limits.

(Your tutor will pretend to be the customer.)
E_5
– Is there a place to leave my luggage?
– Is this area off-limits?

E_6
Situation 3:
A tourist is planning to visit a shrine. Please tell him or her there is a dress code inside the shrine.

(Your tutor will pretend to be the customer.)
E_7
– Is there an admission fee?
– Can I enter dressed like this?

E_8
Situation 4:
A tourist wants to visit a famous sightseeing place but is on a tight budget. Suggest things for him or her to do.

(Your tutor will pretend to be the customer.)
E_9
– Are there any discount coupons for sightseeing?
– Where can I buy a disposable camera?

E_10
Situation 4:
A tourist has just arrived in Japan, and he/she does not know what to do first. Please answer questions about his or her tour.

(Your tutor will pretend to be the customer.)
E_11
– Where can I get a texi?
– Can I hire a tour guide?

E_12
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
What was the most interesting place you’ve ever been to? Could you tell me more about it?
2.
What items do you always bring with you when you travel? Why?
3.
Which sightseeing spots do you recommend in your area? What can we do there?
J_3
Answer:

szintl24_aaln_5

Flight Delay
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. What will you do this weekend?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
altitude　高度
We’re flying at an altitude of 40,000 feet.
turbulence　乱気流
We will experience severe turbulence during the flight.
estimate　見積もる、推定する
I will estimate the arrival time of the passengers.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
altitude
turbulence
estimate
1.
We ________ that it will take three days to complete this work.
2.
The plane flew at an ______ of 20, 000 feet.
3.
We had a very smooth flight with no ______ at all.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4
You described the pictures wonderfully!
Part D　Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
1.
Would you be so kind as to speak more quietly, please?
2.
Would you please keep your voice down?
3.
I’m afraid your voice is a bit too loud and is bothering other passengers.
4.
We have already asked you several times.
5.
We’ll keep an eye on them.
D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
STAFF:
I’m sorry to bother you, but would you be so ______ as to speak more quietly, please?
PASSENGER:
Oh, I am sorry about that.
STAFF:
Would you like something to ______?
PASSENGER:
Yes, please.
D_5
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Other passengers would like to sleep. Would ______________ your voice down?
PASSENGER:
Okay.
D_6
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Many passengers are trying to sleep. I’m afraid your voice is a bit too loud and is ______ other passengers.
PASSENGER:
I’m sorry. I’ll be careful.
D_7
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
We _____________ you several times. So please keep your voice down.
PASSENGER:
I am sorry about that again.
D_8
PASSENGER:
Could you do something about the noise?
STAFF:
I’m sorry about that. I have asked them to keep their voice down. We’ll ______ on them, but if there continues to be a problem, please let us know.
PASSENGER:
Sure, thank you.
D_9
Awesome!
Part E　Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
PASSENGER:
Excuse me, Can you tell me the reason for this delay? We’ve been sitting here for over an hour.
STAFF:
We are very sorry, sir. We’re ______ for some connecting passengers from another flight.
E_3
PASSENGER:
We have beer, whisky, juice, and other drinks. What would you ______?
STAFF:
I’m afraid we don’t know how much longer we have to wait. I’ll inform you as soon as we’ve made certain of the departure time. We apologize for the ______.
E_4
PASSENGER:
Excuse me, would you lower their voice down?
STAFF:
Oh, we are sorry for ________ you trouble.
E_5
STAFF:
The passengers behind you are sleeping. Could you speak more ______, please?
PASSENGER:
Sure. I am sorry.
E_6
Fantastic!
Part F　Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

F_2
PASSENGER:
 Excuse me, when is it taking off?
STAFF:
 We are very sorry, sir/ma’am. I’m afraid we don’t know the exact departure time right now. Because of the weather condition, we are waiting for permission to take off.
PASSENGER:
 Do we have to wait much longer? We’ve been waiting here for over an hour.
STAFF:
 We apologize for causing you inconvenience, sir/ma’am. I’ll inform you as soon as we’ve made certain of the departure time.
F_3
Great job reading the dialogue!
Part G　Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

G_2
PASSENGER:
 Excuse me, when is it taking off?
STAFF:
 We are ____________, sir/ma’am. I’m ______ we don’t know the exact _________ time right now. _________ of the weather condition, we are waiting for permission to take off.
PASSENGER:
 Do we have to wait much longer? We’ve been waiting here for over an hour.
STAFF:
 We ___________ for causing you ____________, sir/ma’am. I’ll inform you as ______ as we’ve made certain of the ________ time.
G_3
Awesome job!
Part H　Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

H_2
PASSENGER:
 Excuse me, when is it taking off?
STAFF:
 We are ____________, ___________. I’m _________________________________. Because ________________, we ____________________________.
PASSENGER:
 Do we have to wait much longer? We’ve been waiting here for over an hour.
STAFF:
 We _____________________, ____________. I’ll ____________________________________.
H_3
Perfect!
Part I　Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
Situation 1:
The passengers on the airplane would like to rest. Please inform a specific passenger to speak more quietly.

(Your tutor will pretend to be the customer.)
I_3
– Yes?
– I’m sorry about that.
– I promise to speak more quietly.
I_4
Situation 2:
A group of passengers is bothering a passenger who wants to sleep. Tell him or her that you will do something about it.

(Your tutor will pretend to be the customer.)
I_5
– I can’t sit here any longer. That group of people is making too much noise.
– I don’t think they will listen to me.
– Thanks for your help.
I_6
Situation 3:
The flight has been delayed because there was a passenger who got sick. Advise a passenger about the reason for the delay.

(Your tutor will pretend to be the customer.)
I_7
– Excuse me, Can you tell me the reason for this delay?
– We’ve been sitting here for over half an hour.
– Do we have to wait much longer?
I_8
Situation 4:
A passenger was served a meal. However, the meal is cold. Assist him or her.

(Your tutor will pretend to be the customer.)
I_9
– Excuse me.
– I’m sorry, I can’t eat this meal. It’s cold!
– Could you replace it?
I_10
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
How would you describe yourself?
2.
Why would you like to become a Cabin Crew?
3.
What are you doing now to prepare to become an F.A.?
J_3
Answer:

szintl24_aaln_4

In-flight Service
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. When was the last time you traveled by plane?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
blanket　毛布
Would you like a blanket during the fight?
cabin　（航空機などの）機室
The passengers started to enter the cabin.
co-pilot　副操縦士
Two men in blue came out of the plane—the pilot and co-pilot.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
blanket
cabin
co-pilot
1.
Smoking is prohibited in the ______.
2.
When I flew on a long flight, the airline gave me a ______ and a pillow.
3.
The ______ was at the controls when the plane landed.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4
You described the pictures wonderfully!
Part D　Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
1.
Would you like something to drink?
2.
Would you like water or juice?
3.
Could you put your seat back upright during the meal?
4.
Have you finished your meal?
5.
Please be careful. This coffee is extremely hot.
D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Would you like something to ______?
PASSENGER:
Yes, please.
D_5
STAFF:
Would you like ______ or ______?
PASSENGER:
I’d like water, please.
D_6
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Could you put your seat back ______ during the meal?
PASSENGER:
Okay.
D_7
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Have you ______ your meal?
PASSENGER:
Yes, I have.
D_8
STAFF:
Please be ______. This coffee is extremely hot.
PASSENGER:
Oh, thanks for reminding me.
D_9
Awesome!
Part E　Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
PASSENGER:
I’d like something to drink. What is available?
STAFF:
We have water, coffee, and juice ______.
E_3
STAFF:
We have beer, whisky, juice, and other drinks. What would you ______?
PASSENGER:
I prefer beer.
E_4
STAFF:
We have beef with rice, and chicken with pasta. Which one would you ______?
PASSENGER:
I’d like to have beef with rice, please.
E_5
STAFF:
I’m sorry, sir/madam. We don’t have any beef ______. Would chicken be all right?
PASSENGER:
Alright.
E_6
Fantastic!
Part F　Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

F_2
STAFF:
 Would you like something to drink, ma’am?
PASSENGER:
 What do you have?
STAFF:
 We have coffee, black tea, and orange juice.
PASSENGER:
 I’ll have coffee.
STAFF:
 Would you like milk and sugar?
PASSENGER:
 Yes, please.
STAFF:
 Certainly. Here you are. Please be careful, it’s very hot.
PASSENGER:
 Okay, thank you.
F_3
Great job reading the dialogue!
Part G　Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

G_2
STAFF:
 Would you like something to ______, ma’am?
PASSENGER:
 What do you have?
STAFF:
 We ______ coffee, black tea, and orange juice.
PASSENGER:
 I’ll have coffee.
STAFF:
 Would __________ milk and sugar?
PASSENGER:
 Yes, please.
STAFF:
 Certainly. ________ are. Please be _______, it’s very hot.
PASSENGER:
 Okay, thank you.
G_3
Awesome job!
Part H　Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

H_2
STAFF:
 Would you ________________________?
PASSENGER:
 What do you have?
STAFF:
 We have __________________________.
PASSENGER:
 I’ll have coffee.
STAFF:
 Would _____________________?
PASSENGER:
 Yes, please.
STAFF:
 Certainly. Here ______________. Please ______________, it’s _________.
PASSENGER:
 Okay, thank you.
H_3
Perfect!
Part I　Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
Situation 1:
A passenger would like something to drink. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_3
– I’d like something to drink.
– What do you have?
– I’d like orange juice, please.
I_4
Situation 2:
A passenger would like something to eat and drink. Please recommend him or her some drinks or snacks.

(Your tutor will pretend to be the customer.)
I_5
– Yes, please.
– I’d like a sandwich and soda, please.
– Thank you.
I_6
Situation 3:
A passenger would like a cup of coffee. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_7
– I’d like a cup of coffee, please.
– Can I have cream and sugar?
– Thank you so much.
I_8
Situation 4:
A passenger would like to have a beef meal. However, there is no beef left. Offer him or her chicken instead.

(Your tutor will pretend to be the customer.)
I_9
– I’d like something to eat.
– I’d like a beef meal, please.
– Sure.
I_10
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
Why did you choose your major?
2.
Why did you select your college?
3.
What did you learn from your experience at college?
J_3
Answer:

szintl24_aaln_3

Safety Check
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. Do you like traveling by plane? Where do you want to visit?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
overhead　頭上の
Please stow your carry-on baggage in the overhead compartment.
fasten seat belt　シートベルトを締める
fasten your seat belt.
recline　後ろに倒す
Can I recline my seat back?
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
overhead
fasten seat belt
recline
1.
The _________ compartment seems full.
2.
You may ______ your seat a little when you want to have a quick nap.
3.
Excuse me. Please ___________. We are landing soon.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4
You described the pictures wonderfully!
Part D　Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
1.
Could you put your baggage in this overhead compartment?
2.
Could you fasten your seat belt?
3.
I’m sorry to interrupt you.
4.
Could you set your mobile phone to airplane mode now?
5.
Thank you for your cooperation.
D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Could you put your ______ in this overhead compartment?
PASSENGER:
No problem.
D_5
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
Could you ______ your seat belt?
PASSENGER:
Sure, no problem.
D_6
STAFF:
Excuse me, sir.
PASSENGER:
Yes?
STAFF:
I’m sorry to ______ you, but this is an emergency exit. You won’t be able to put your baggage around your feet.
PASSENGER:
Okay.
D_7
STAFF:
Excuse me, could you ______ your mobile phone to airplane mode now?
PASSENGER:
Okay.
STAFF:
Thank you for your understanding.
D_8
STAFF:
Excuse me, ma’am. Would you please put your seat back upright for take-off?
PASSENGER:
Sure.
STAFF:
Thank you for your ______.
PASSENGER:
It’s okay.
D_9
Awesome!
Part E　Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
PASSENGER:
Are we taking off soon?
STAFF:
Yes, we’ll be taking off shortly. Could ________ your child’s seat belt tighter?
E_3
PASSENGER:
Can I make a call right now?
STAFF:
I’m afraid but ______ you set your mobile phone to _____ mode now? We’ll take off very soon.
E_4
PASSENGER:
Is it okay to put my baggage around my feet?
STAFF:
I’m sorry, but you won’t be able to. This is an ______ exit.
E_5
PASSENGER:
Where should I put my baggage?
STAFF:
Could you put it in this _________ compartment? Let me help you.
E_6
Fantastic!
Part F　Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

F_2
STAFF:
 Excuse me, sir/ma’am. I’m sorry to interrupt you, could you put your bag in the overhead compartment, please?
PASSENGER:
 Why?
STAFF:
 This is an emergency exit row. It must be clear for takeoff and landing.
PASSENGER:
 Oh, sorry. Alright.
STAFF:
 Thank you for your cooperation, sir/ma’am. Let me help you with your baggage.
PASSENGER:
 Thank you very much.
STAFF:
 I’m sorry to bother you, would you fasten your seat belt tighter?
PASSENGER:
 Okay.
STAFF:
 Thank you for understanding. We’ll be taking off shortly.
F_3
Great job reading the dialogue!
Part G　Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

G_2
STAFF:
 Excuse me, sir/ma’am. I’m sorry to ________ you, could you put your bag in the overhead __________, please?
PASSENGER:
 Why?
STAFF:
 This is an __________ exit row. It must be ______ for takeoff and landing.
PASSENGER:
 Oh, sorry.
STAFF:
 Thank you for your ___________, sir/ma’am. Let me help you with your baggage.
PASSENGER:
 Thank you very much.
STAFF:
 I’m _______ to bother you, would you _______ your seat belt tighter?
PASSENGER:
 Okay.
STAFF:
 Thank you for ____________. We’ll be _______ off shortly.
G_3
Awesome job!
Part H　Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

H_2
STAFF:
 Excuse ___, ___________. I’m ________________, could __________________________________?
PASSENGER:
 Why?
STAFF:
 This ____________________. It must ____________________.
PASSENGER:
 Oh, sorry.
STAFF:
 Thank ___________________, sir/ma’am. Let _____________________.
PASSENGER:
 Thank you very much.
STAFF:
 I’m ______________________, would _________________________?
PASSENGER:
 Okay.
STAFF:
 Thank ________________. We’ll _______________________.
H_3
Perfect!
Part I　Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
Situation 1:
A passenger’s hand baggage is on the emergency exit row. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_3
– Oh, I see. I am sorry.
– Where should I put my hand baggage?
– Thank you so much.
I_4
Situation 2:
The plane is about to take off but the passenger’s seat belt is not fastened. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_5
– Excuse me, could you help me?
– The seatbelt for my son seems too big.
– Thanks for your help.
I_6
Situation 3:
The plane is about to take off. You notice that the passenger is talking on his or her mobile phone. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_7
– I’m sorry. It’s my first time traveling by plane.
– Do I need to change my mobile phone settings?
– Would it be better to turn off my mobile phone?
I_8
Situation 4:
The plane is about to take off. You notice that the passenger’s seat is reclined. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_9
– Yes?
– Oh, I see. But how can I put my seat back upright?
– Thanks for your help!
I_10
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
Tell me about your family. What do your parents think about you living overseas?
2.
What do your parents think about you becoming a flight attendant?
3.
Do they support you? How?
J_3
Answer:

szintl24_aaln_2

Baggage Storage
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. What did you do yesterday?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
amenities　快適な設備
The hotel has very good amenities.
hand baggage　手荷物
Passenger’s hand baggage is x-rayed.
wheelchair　車椅子
The airline agreed to lend us a wheelchair.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
amenities
hand baggage
wheel chair
1.
How many ______ am I allowed to bring onto the airplane?
2.
The airport has excellent ______.
3.
Airlines accept ______ on their flights.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4
You described the pictures wonderfully!
Part D　Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
1.
Can I put it in the overhead compartment for you?
2.
Could you put your handbag under the seat in front of you, please?
3.
Are there any fragile or valuable items, or things, you need during the flight?
4.
Here is space in the overhead compartment.
5.
Would you mind pushing your bag a little farther?
D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
STAFF:
Excuse me, ma’am. Can I ___ your hand luggage in the overhead __________ for you?
PASSENGER:
Yes, please.
D_5
STAFF:
Excuse me, sir/ma’am.
PASSENGER:
Yes?
STAFF:
Could you put your _______ under the seat in front of you, please?
PASSENGER:
No problem.
D_6
STAFF:
Are there any ________ or valuable items, or things, you need during the flight?
PASSENGER:
No, not at all.
D_7
PASSENGER:
Excuse me, is there still space in the overhead compartment?
STAFF:
Here is space in the ______.
D_8
STAFF:
Excuse me, ma’am.
PASSENGER:
Yes?
STAFF:
Would you mind pushing your bag a ____________?
PASSENGER:
No, not at all.
D_9
Awesome!
Part E　Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
STAFF:
Excuse me, sir/ma’m, ______ you take fragile items _____, please?
PASSENGER:
Sure.
E_3
STAFF:
Is there still space in the overhead compartment?
PASSENGER:
Please wait a moment. I will _____ some _____ for you.
E_4
STAFF:
Could you put your handbag under the ______, please?
PASSENGER:
No problem.
E_5
STAFF:
Excuse me, are there any fragile or ________ items, or things you need during the flight?
PASSENGER:
No, thank you.
E_6
Fantastic!
Part F　Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

F_2
STAFF:
 Excuse me, sir/ma’am.
PASSENGER:
 Yes?
STAFF:
 Could you put your handbag under the seat in front of you, please?
PASSENGER:
 No problem.
STAFF:
 Thank you for your cooperation, sir.
PASSENGER:
 Could I put the other bag in the overhead compartment?
STAFF:
 Let me be the one to put your bag in.
PASSENGER:
 Thank you!
F_3
Great job reading the dialogue!
Part G　Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

G_2
STAFF:
 Excuse me, sir/ma’am.
PASSENGER:
 Yes?
STAFF:
 Could you put your ______ under the seat in front of you, please?
PASSENGER:
 No problem.
STAFF:
 Thank you for your ____________, sir.
PASSENGER:
 Could I put the other bag in the overhead compartment?
STAFF:
 Let me be the one to ____ your bag in.
PASSENGER:
 Thank you very much.
STAFF:
 _____ is your boarding pass. You are all set. Please be at Gate 7 at least 45 minutes _______ the departure. Have a nice flight!
G_3
Awesome job!
Part H　Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

H_2
STAFF:
 Excuse _______________________.
PASSENGER:
 Yes?
STAFF:
 Could _______________________?
PASSENGER:
 No problem.
STAFF:
 Thank _______________________.
PASSENGER:
 Could I put the other bag in the overhead compartment?
STAFF:
 Let _______________________.
PASSENGER:
 Thank you!
H_3
Perfect!
Part I　Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
Situation 1:
A passenger’s hand baggage is NOT under the seat in front of him/her. Please assist the passenger.

(Your tutor will pretend to be the customer.)
I_3
– There are fragile or valuable items in my hand luggage.
– Sure, I can push it farther.

I_4
Situation 2:
A passenger doesn’t know where to put his hand luggage. Please assist the passenger him/her.

(Your tutor will pretend to be the customer.)
I_5
– Excuse me, could you help me?
– Could I put my hand luggage under the seat in front of me?
– Thanks for your help.
I_6
Situation 3:
You noticed that the passenger’s bag is placed on the aisle. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_7
– I’m sorry. I couldn’t find space to put it in. Will you find some space for me?
– Could you help me put my bag in the overhead compartment, please?

I_8
Situation 4:
A passenger can’t reach the overhead compartment. Please assist him or her.

(Your tutor will pretend to be the customer.)
I_9
– Excuse me, could you help me put my bag in the overhead compartment, please?
– Could you find some space for me?
– Yes, I have a fragile item in my hand luggage.
I_10
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
Please tell me about your home town.
2.
Is your town famous for anything in particular?
3.
What would you recommend a tourist to do or see in your hometown?
J_3
Answer:

szintl24_aaln_1

Checking-in/Boarding
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. How are you today?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
airfare　航空運賃
The trip costs $1200, excluding airfare.
boarding pass　搭乗券
You may get your boarding pass at the check-in counter.
aisle seat　通路側の席
I prefer the aisle seat.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
airfare
boarding pass
aisle seat
1.
Would you like an ________ or a window seat?
2.
How much is the ________?
3.
Here is your passport and ________, ma’am. Gate 7, please.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4
You described the pictures wonderfully!
Part D　Useful phrases
D_1
We’ll read aloud the phrases and sample sentences below. Please repeat after me.
D_2
1.
May I see your boarding pass, please?
2.
Let me help you with your luggage.
3.
I’ll show you to your seat.
4.
Would you mind letting the other passengers through the aisle?
5.
Can we get your seat number, please?
D_3
We will read aloud the dialogues below. Please choose a phrase to complete each sentence. Then, read aloud the sentences.
D_4
STAFF:
Good afternoon. Where are you flying to?
PASSENGER:
I’m flying to Chicago.
STAFF:
________ your boarding pass, please?
PASSENGER:
Here you go.
D_5
STAFF:
Here, Sir/Ma’am. Let ____________ with your luggage.
PASSENGER:
Thank you very much!
D_6
PASSENGER:
Hi. This is my seat number.
STAFF:
This way. ________ you to your seat.
D_7
STAFF:
Would you mind _______ the other passengers through the ______?
PASSENGER:
Oh, go ahead.
D_8
STAFF:
Excuse me, Sir/ Ma’am, Can we _____ your seat number, please?
PASSENGER:
Here you are.
D_9
Awesome!
Part E　Q&A
E_1
Now, please fill in the blanks to complete each sentence.
E_2
PASSENGER:
Excuse me. Where is the check-in desk?
STAFF:
It’s this way. Would you ________ me, please?
E_3
STAFF:
May I ________ you find your seat?
PASSENGER:
That would be a great help, thanks!
E_4
PASSENGER:
Could you help me? I’m a bit lost. I can’t find my seat.
STAFF:
This is ______ 18, so your seat is three more rows down.
E_5
PASSENGER:
Hi. Sorry, may I know what seat this is?
STAFF:
This is a window ______, Sir/Ma’am.
E_6
Fantastic!
Part F　Dialogue Practice
F_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

F_2
STAFF:
 Good morning, Sir/Madam. Where are you flying to?
PASSENGER:
 I’m flying to Okinawa.
STAFF:
 May I see your ticket?
PASSENGER:
 Yes, here’s my ticket.
STAFF:
 Would you like a window or an aisle seat?
PASSENGER:
 Hm… The window seat would be nice.
STAFF:
 All right. Are you checking any bags?
PASSENGER:
 Ah yes, my suitcase and backpack.
STAFF:
 Let’s put them on the scale. One at a time, please.
PASSENGER:
 Sure.
STAFF:
 Here is your boarding pass. You are all set. Please be at Gate 7 at least 45 minutes before the departure time. Have a nice flight!
F_3
Great job reading the dialogue!
Part G　Fill in the blank
G_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

G_2
STAFF:
 Good morning, Sir/Madam. Where are you flying to?
PASSENGER:
 I’m flying to Okinawa.
STAFF:
 May _______ your ticket?
PASSENGER:
 Yes, here’s my ticket.
STAFF:
 Would ________ a window or an aisle seat?
PASSENGER:
 Hm… The window seat would be nice.
STAFF:
 All right. Are you _____ bags?
PASSENGER:
 Ah yes, my suitcase and backpack.
STAFF:
 Let’s put them on the scale. One at a time, please.
PASSENGER:
 Sure.
STAFF:
 _____ is your boarding pass. You are all set. Please be at Gate 7 at least 45 minutes _______ the departure. Have a nice flight!
G_3
Awesome job!
Part H　Roleplay 1
H_1
We’ll read aloud the dialogue below. I will be the PASSENGER and you will be the STAFF.

grocery"

H_2
STAFF:
 Good _________________________________?
PASSENGER:
 I’m flying to Okinawa.
STAFF:
 May _________________________________?
PASSENGER:
 Yes, here’s my ticket.
STAFF:
 Would _________________________________?
PASSENGER:
 Hm… The window seat would be nice.
STAFF:
 All _________________________________?
PASSENGER:
 Ah yes, my suitcase and backpack.
STAFF:
 Let’s _________________________________.
PASSENGER:
 Sure.
STAFF:
 Here _________________________________!
H_3
Perfect!
Part I　Roleplay 2
I_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.
I_2
Situation 1:
A passenger is flying from Hokkaido to Tokyo. Please assist the passenger at the check-in desk.

(Your tutor will pretend to be the customer.)
I_3
– I’m flying to Tokyo.
– I’d like the aisle seat.
– I’d like to check one of my bags.
I_4
Situation 2:
A passenger is walking through the metal detector. Please assist the passenger going through security.

(Your tutor will pretend to be the customer.)
I_5
– What things do I need to put?
– Do I need to take out my laptop from the bag?
– What about my belt?
I_6
Situation 3:
You are a flight attendant and you pass by a passenger on the plane. Please serve him/her food and drinks.

(Your tutor will pretend to be the customer.)
I_7
– I’ll have the chicken.
– Can I have a spoon and a fork?
– What kinds of hot drinks do you have?
I_8
Situation 4:
A passenger is lost and does not know where the correct boarding gate is. Please guide him/her to the correct gate.

(Your tutor will pretend to be the customer.)
I_9
– I can’t find the boarding gate for my flight to Manila at 11:35 a.m.
– Here’s my boarding pass.
– Oh, I see. Thank you very much!
I_10
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
What are your strengths/weakness?
2.
What are your hobbies and interests?
3.
What do you do in your spare time?
J_3
Answer:

szintl24_asgs_1

Sightseeing Spots
Part A Self Introduction
A_1
Let’s introduce ourselves to each other.
My name is ________. What is your name?
A_2
I’m ________. Nice to meet you.
A_3
Nice to meet you too, ________. How are you today?
A_4
Answer:
A_5
I see. Let’s begin our lesson!
Part B Vocabulary
B_1
We’ll read aloud the words and sample sentences below. Please repeat after me.
B_2
sightseeing　観光
Here is a city sightseeing map.
recommend　 勧める
Passengers are recommended to arrive at the airport early.
nearby　近所の
There are good restaurants nearby.
scenery　景色
The mountains have beautiful scenery.
local　地元の
A local festival is now taking place.
B_3
Please choose a word to complete each sentence. Then, read aloud the sentences.
B_4
sightseeing
recommend
nearby
scenery
local
1.
We __________ guests to book their tickets in advance.
2.
You can get a free __________ guide at the information desk.
3.
The __________ market sells fresh produce every weekend.
4.
The coastal route offers stunning __________ along the drive.
4.
A park __________ offers a nice place to relax after work.
B_5
Great job!
Part C　Picture description
C_1
Please look at the pictures below. Then, describe the situations.
C_2

C_3

C_4

C_5
You described the pictures wonderfully!
Part D　Q&A
D_1
Now, please answer the following questions.

D_2
Hello. Is there a sightseeing spot nearby you can recommend?
D_3
Answer:
D_4
We’re planning to go hiking, so could you suggest a place with good scenery?
D_5
Answer:
D_6
Hi! What local restaurant could you suggest near the station?
D_7
Answer:
D_8
I want to buy some souvenirs. Are there any local shops nearby?
D_9
Answer:
D_10
Awesome!
Part E　Roleplay
E_1
Let’s do a role play with the given situations. Please read aloud the situation and roles.

E_2
Situation 1:
A tourist wants to visit a shrine. Please tell him/her how to get there.

(Your tutor will pretend to be the customer.)
E_3
– What shrine nearby would you recommend?
– How can I get there?

E_4
Situation 2:
A tourist visited Japan in spring season. Please suggest hanami as an activity.

(Your tutor will pretend to be the customer.)
E_5
– Is there a suggested activity to do in spring?
– Where is the best place for that?

E_6
Situation 3:
A tourist wants to go shopping. Please suggest the best place.

(Your tutor will pretend to be the customer.)
E_7
– Where would you suggest I go shopping?
– What can I buy there?

E_8
Situation 4:
A tourist wants to know more about Japan’s history. Please tell them where they can find out about the history.

(Your tutor will pretend to be the customer.)
E_9
– Is there a local history museum nearby?
– What time does it open on weekends?

E_10
Situation 5:
A tourist is interested in Japanese festivals. Please tell them what Japanese festivals are usually like.

(Your tutor will pretend to be the customer.)
E_11
– Do you know any famous Japanese festivals? Where do they take place?
– What can we buy at Japanese festivals?

E_12
Awesome! Now you can serve your customers!
Part J　Free talk
J_1
Let’s have a free talk with the topics below.
(Please do a free talk if you have time left.)

grocery"

J_2
1.
Why did you choose “Ground Staff Course” at your school?
2.
When was the last time you traveled? Where did you go and how was it?
3.
What are you going to do after school today?
J_3
Answer:
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