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2 Business Phone – Taking a message

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn how to take a message for someone else on the phone. You will also learn new vocabulary.

PART A_1
Read aloud the vocabulary words.
PART A_2
expected (adj.)
went out (v.)
shipment (n.)
delayed (v.)
postponed (v.)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. Mary and her friends _____ ____ for lunch at a nearby cafe.
2. The ________ will arrive tomorrow.
3. The delivery of the items will be ________ because of the typhoon.
4. The items are ________ to be here by Monday.
5. Delivery of our orders will be ________ for 2 days.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Good afternoon, Purchasing Department.
Student: Hello, this is Anne Howard. May I speak with Jennifer Andrews?
Tutor: I’m afraid she just (1) __________ for a lunch meeting. Can I help you?
Student: Actually yes, this concerns an upcoming (2) __________. What time will she be available?
Tutor: She’ll be back around 3pm. Do you want to leave a message?
Student: Yes, please. Could you tell her that our shipment will be (3) __________ and is (4) __________ to be delivered on Tuesday?
Tutor: Shipment will be (5) __________ … to be delivered on Tuesday.
Student: Yes, and please tell her to call me back.
Tutor: Certainly. Can I have your number, please?
Student: Sure, it’s 549-1435.
Tutor: Okay, I’ll make sure she gets the message.
Student: Thank you so much for your help. Bye!
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, what are the important details when taking a message through a phone call?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
You have a caller who is looking for someone currently not in the office. He doesn’t want to leave his information, but he said that it was an urgent call. He insists to wait on the line until the person comes back. You know that it will take hours for that person to come back.
PART B_7
How do you deal with the situation?
PART B_8

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

10 Business Basics – Offering Something

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn new expressions to use when offering something to someone. You will also learn new vocabulary.

PART A_1
Let’s read the meaning and examples of each word aloud. Please repeat after me.
PART A_2
1. presentation プレゼンテーション
words: [noun:名詞] a speech or talk in which a new idea is introduced to an audience
example: I was wondering if you need any help with our upcoming presentation next week.
2. upcoming やってくる、近づく
words: [adjective:形容詞] happening soon
example: I was wondering if you need any help with our upcoming presentation next week.
3. research 研究、調査
words: [noun:名詞] collecting information from different sources
example: Are you good at research or you would rather do the compilation of reports?
4. compilation 編集
words: [noun:名詞] collection of related pieces of documents in one
example: Are you good at research or you would rather do the compilation of reports?
5. complete 完了する、終える
words: [verb:動詞] finish making or doing
example: I will be able to complete the required information for the presentation by that time.
6. information 情報
words: [noun:名詞] facts or details
example: I will be able to complete the required information for the presentation by that time.
7. Let’s call it a day. 今日はこのあたりで 終わりにしましょう。
words: [idiom:イディオム] something you say when a working day ends
example: Let’s call it a day, Don! Let’s call it a day.
PART A_3
Make sentences using the given vocabulary words.
PART A_4
presentation
Answer:
upcoming
Answer:
research
Answer:
compilation
Answer:
complete
Answer:
information
Answer:
Let’s call it a day.
Answer:
PART B_1
We will read aloud the dialogue below. I will check your pronunciation and intonation.
PART B_2
Tutor: “Hi, Carla! I was wondering if you need any help with our
(1) upcoming (2) presentation next week.”
Student: “Sure! Thank you for the offer, Don. Are you good at (3) research or you would rather
do the (4) compilation of reports?”
Tutor: I would like to help with the research. I think it would be better if we start early.
Student: That’s a great suggestion! Let’s start on Thursday. Would you be available then?
Tutor: “Yes, Thursday is fine. I think I will be able to (5) complete the required
(6) information for the presentation.”
Student: Thank you so much for your help. (7) Let’s call it a day, Don!

PART B_3
Read aloud, filling in the blanks as you remember the sentence you just read.
PART B_4
Tutor: “Hi, Carla! I was wondering if you need any help with our
(1) __________ (2) __________ next week.”
Student: “Sure! Thank you for the offer, Don. Are you good at (3) __________ or you would
rather do the (4) __________ of reports?”
Tutor: I would like to help with the research. I think it would be better if we start early.
Student: That’s a great suggestion! Let’s start on Thursday. Would you be available then?
Tutor: “Yes, Thursday is fine. I think I will be able to (5) __________ the required
(6) __________ for the presentation.”
Student: Thank you so much for your help. (7) __________ , Don!
PART C
Your tutor will read the following statements.
Choose the appropriate response for each item.
PART C_1
Hi, Carla! I was wondering if you need any help with our upcoming presentation next week.
PART C_1
a. Sure! Thank you for the offer.
b. Sorry, not sorry.
c. Please let me know.
d. Ask them if they need help.
PART C_2
Are you good at research or you would rather do the compilation of reports?
PART C_2
a. I am not good at those tasks you’ve mentioned.
b. I don’t know.
c. I am not sure if I can still remember.
d. I would like to help with the research.
PART C_3
I think it would be better if we are going to start early.
PART C_3
a. Good bye!
b. I’m tired.
c. That’s a great suggestion!
d. Let’s call it a day.
PART C_4
Let’s start on Thursday. Will you be available then?
PART C_4
a. I don’t know with my mother.
b. Yes, Thursday is fine.
c. I’ll ask my husband first.
d. No, I’m available.
PART C_5
Thank you so much for your help.
PART C_5
a. You’re welcome! Just let me know if you need any help.
b. I am not okay with that.
c. Ask for help from other people next time.
d. If you say so.
REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

1 Business Phone – Leaving a message

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn how to leave messages on a phone answering machine You will also learn new vocabulary.

PART A-1
Read aloud the vocabulary words.
PART A-2
inclusive (adj.)
phone (v.)
boost (v.)
enroll (v.)
lump sum (n.)
PART A-3
Read aloud and complete the sentences.
PART A-4
1. I was waiting for him the whole day. Then he ______ me just as I was about to go to bed.
2. The new TV ad is expected to _____ the company sales.
3. The travel ticket is _______ of meals.
4. Bob decided to pay the ________ price of the appliances instead of paying them monthly.
5. He is planning to _____ in a music school this year.
PART B-1
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART B-2
Tutor: Hello! My name is Mary Smith. I’m calling to inquire about your intensive Business English program. If there’s still a slot for me in your weeknight classes, please call me at 523-1111, or email me at msmith@hotpotato.com. You can (1) _________ me from 7pm to 10pm. Have a great day!
Student: May I speak with Ms. Mary Smith? This is Marvin from ABC Language school. We’ve received your inquiry. Our intensive Business English program helps our clients (2)_______ their communication skills in business. You’re lucky because you can still (3) _______ in our weeknight classes.
Tutor: Good to hear that. I hope it’s not that expensive. May I know the registration requirements?
Student: Our Business English program is $350, which is (4) ________ of all lesson materials. Fill out the online application form and follow the steps indicated in our website, then deposit the tuition fee to our bank account. Lastly, send us a scanned copy of the deposit slip and wait for the confirmation email.
Tutor: Should I pay in (5) _________, or do you allow installments?
Student: You may pay in installments, but there’s a 30% down payment to secure your slot.
Tutor: I actually learned about your language school from my friend, Yuki Iwate. If from a referral, do you happen to grant a discount?
Student: Yes, we do. We can give you 5% discount after having Mr. Iwater sign this form.

Tutor: Sure, thanks.
Student: Please don’t hesitate to contact us again if you have other concerns. Enjoy your day!
PART C-1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART C-2
According to the passage, how do we leave a message?
PART C-3
Text read out by the tutor
PART C-4
PART D-1
Read the following text aloud. Then, answer your tutor’s question.
PART D-2
You are calling your business partner to give necessary updates about an ongoing agreement. He is not in the office when you called, and his secretary informed you that he’ll be back later in the afternoon. You could not wait for him until that time since you have a meeting with a potential client. You want to inform your business partner that the agreement should be finalized before February as the new system he is offering will undergo a set of tests before its full implementation in June.
PART D-3
How do you deal with the situation?
PART D-4

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

15 Negotiation – Closing the deal

LESSON GOAL

Let’s check our lesson goal.
In this material, you will learn how to bargain with the clients’ demands and seal the deal, and important vocabulary words.

PART A_1
Study the following words and expressions together with their definitions with your tutor.
Then, construct your own sentences using each word/expression on the list.
PART A_2
fail-safe
having no chance of failure
Sample Sentence:
instigate
to urge forward; to start
Sample Sentence:
hone in
to move toward or focus the attention on an objective
Sample Sentence:
hammer out
to talk over a deal, plan etc., with much effort until agreed upon
Sample Sentence:
firm up
to become more definite or to be sure
Sample Sentence:
PART B_1
Listen to your tutor as he/she reads the text.
Study and interpret the given data. Then, discuss with your tutor.
PART B_2
It’s almost time for the annual year-end report. Your task is to present to the board of trustees the success and rejection rates of the car deals for the past year, and the difference we’ve made this year and the past five years.
• introduce the general idea
• enumerate main points
• make a conclusion
PART B_3
PART C_1
Read the passage below silently. Then, discuss with your tutor.
In your discussion, talk about how you would deal with the situation.
PART C_2
Your clients called for a meeting about your recent deal. They wanted to present their demands for them to seal the deal. You need to bargain with them so that your company would also gain from the deal. How can you seal the deal and meet with the clients’ demands halfway? Refer to the information below.
PART C_3
PART C_4
Sample Answer
PART D_1
Read the text silently. Express your opinion on each statement in 4-5 sentences.
PART D_2
I’d rather do paperwork in the office the whole day than go out and meet the company’s clients.
Answer:
Coming up with a solution is the best part of a meeting.
Answer:
Market research is the key to a successful company.

Answer:

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

14 Negotiation – Restarting talks

LESSON GOAL

Let’s check our lesson goal.
In this material, you will learn how to restart presenting proposals and important vocabulary words.

PART A_1
Study the following words and expressions together with their definitions with your tutor.
Then, construct your own sentences using each word/expression on the list.
PART A_2
call off
to cancel
Sample Sentence:
think through
to consider carefully andthoroughly
Sample Sentence:
joint venture
a business arrangement in which two or more parties agree to pool their resources for the purpose of accomplishing a specific task
Sample Sentence:
mergence
to become joined or united
Sample Sentence:
instill
to infuse slowly or gradually into the mind
Sample Sentence:
PART B_1
Listen to your tutor as he/she reads the text.
Study and interpret the given data. Then, discuss with your tutor.
PART B_2
You and your college friend established two different shops. You proposed to do a joint venture, he agreed at first, but called it off. After five months, you are to present the same proposal to your friend once again. Think of an effective reason why you’re restarting a negotiation about merging your business.

• introduce the general idea
• enumerate main points
• make a conclusion
PART B_3
PART C_1
Read the passage below silently. Then, discuss with your tutor.
In your discussion, talk about how you would deal with the situation.
PART C_2
You finally convinced your friend to agree on the joint venture. You both decided to rent a better location for your new business. He mentioned that he already has a target location, but the owner rejected your friend’s proposal when he went there to negotiate. You actually became interested in the location too, but the owner was firm that she’s no longer interested after the previous tenant sullied her place.
PART C_3
PART C_4
Sample Answer
PART D_1
Read the text silently. Express your opinion on each statement in 4-5 sentences.
PART D_2
Joint ventures are beneficial, but risky.
Answer:
Diplomacy is one perfect tool you should use when talking to business partners and clients.
Answer:
Never compromise on communication when negotiating.
Answer:

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

9 Business Basics – Asking someone (not) to do something

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn expressions to use when asking someone to do or not to do something. You will also learn new vocabulary.

PART A_1
Let’s read the meaning and examples of each word aloud. Please repeat after me.
PART A_2
1. conference 会議、協議会
words: [noun:名詞]
example: We will have a conference this afternoon.
2. confidential 機密の、内々の
words: [adjective:形容詞]
example: Those files are confidential .
3. client 顧客、お客様
words: [noun:名詞]
example: They are very important client s.
4. document 書類
words: [noun:名詞]
example: Please give these document s to Mary.
5. consent 同意、承認
words: [noun:名詞]
example: Don’t let anyone see this without my consent .
6. sign 署名する
words: [verb:動詞]
example: Please have it sign ed by the manager.
7. attendee 出席者
words: [noun:名詞]
example: Do not forget to have the documents in the blue folder signed by each attendee .
PART A_3
Make sentences using the given vocabulary words.
PART A_4
conference
Answer:
confidential
Answer:
client
Answer:
document
Answer:
consent
Answer:
sign
Answer:
attendee
Answer:
PART B_1
We will read aloud the dialogue below. I will check your pronunciation and intonation.
PART B_2
Tutor: Ms. Rachel, I need you to come with me to a (1) conference this afternoon.
Student: Yes, Sir. What time will it be?
Tutor: “It will start at 3pm. I want you to take notes. Please do not be late as they are
very important (2) clients. Also, kindly bring the red and blue folders on my desk.
Please do not let anyone see the (3) documents in the red folder without my
(4) consent. Those files are (5) confidential.”
Student: I understand, Sir. Is there anything else?
Tutor: “Oh, and please do not forget to have the documents in the blue folder (6) signed
by each (7) attendee. They are important for our next project.”
Student: Noted, Sir. I will now start preparing.
PART B_3
Read aloud, filling in the blanks as you remember the sentence you just read.
PART B_4
Tutor: “Ms. Rachel, I need you to come with me to a (1) __________ this afternoon. ”
Student: Yes, Sir. What time will it be?
Tutor: “It will start at 3pm. I want you to take notes. Please do not be late as they are very important (2) __________ . Also, kindly bring the red and blue folders on my desk.
Please do not let anyone see the (3) __________ in the red folder without my(4) __________ .Those files are (5) __________.”
Student: I understand, Sir. Is there anything else?
Tutor: Oh, and please do not forget to have the documents in the blue folder (6) __________ by each (7) __________ .They are important for our next project.
Student: Noted, Sir. I will now start preparing.
PART C
Your tutor will read the following statements.
Choose the appropriate response for each item.
PART C_1
Ms. Rachel, I need you to come with me to a conference this afternoon.
PART C_1
a. I think so.
b. Yes, I have something to do.
c. Yes, Sir. What time will it be?
d. This is confusing.
PART C_2
Please do not be late as they are very important clients.
PART C_2
a. Tomorrow is fine.
b. Not today, Sir.
c. No.
d. I understand, Sir.
PART C_3
It will start at 3pm. I want you to take notes.
PART C_3
a. I will try my best, sir.
b. Sure, if I’m able to catch what they’re saying.
c. Noted, Sir.
d. Of course not.
PART C_4
Do not let anyone see the documents without my consent.
PART C_4
a. No, Sir.
b. I’ll try, Sir.
c. Okay, Sir.
d. I’ll think about it, Sir.
PART C_5
Do not forget to have the documents signed by each attendee. We need that for our next project.
PART C_5
a. I don’t mind.
b. I can, Sir.
c. No, sure.
d. Noted, Sir.
REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

8 Business Basics – Asking for permission

LESSON GOAL

Let’s check our lesson goal. In this material, you will learn expressions to use when asking for permission. You will also learn new vocabulary.

PART A_1
Let’s read the meaning and examples of each word aloud. Please repeat after me.
PART A_2
1. conference 会議 協議会
words: [noun:名詞] a meeting or discussion
example: We will have a short conference .
2. exact 正確な
words: [adjective:形容詞] strictly accurate or correct
example: May I know the exact time of the meeting?
3. purpose 目的
words: [noun:名詞] reason for something
example: May I know the purpose of the meeting?
4. available 利用できる得られる
words: [adjective:形容詞] ready for use; at hand
example: Will the room be available at 1pm?
5. valid 有効な 効果的な
words: [adjective:形容詞] based on truth; legally acceptable
example: Please leave one valid ID.
6. security 安全無事
words: [noun:名詞] safety
example: This is for security purposes.
7. requirement 必要とするもの要件
words: [noun:名詞 複数形requirements] things that are needed
example: I will submit a written request for that along with the other requirement s.
PART A_3
Make sentences using the given vocabulary words.
PART A_4
conference
Answer:
exact
Answer:
purpose
Answer:
available
Answer:
valid
Answer:
security
Answer:
requirement
Answer:
PART B_1
We will read aloud the dialogue below. I will check your pronunciation and intonation.
PART B_2
Tutor: “Hi, Mr. Uemura. I would like to request the use of the meeting room for
a short conference later. Is it available?”
Student: Sure. May I know the (1) exact time and the (2) purpose of your meeting?
Tutor: “Our department will talk about new projects. We are about 15 persons.
Is the meeting room (3) available from 1 pm to 3 pm?”
Student: “Yes, but I will need a request letter from your department.
Also, please leave one (4) valid I.D. for (5) security purposes.
Tutor: “I see. Sir, we also need your permission to bring in our equipment.
I will submit a written request for that along with the other (6) requirements.”
Student: Please do so. Let us know if you need anything else.
PART B_3
Read aloud, filling in the blanks as you remember the sentence you just read.
PART B_4
Tutor: “Hi, Mr. Uemura. I would like to request the use of the meeting room for
a short conference later. Is it available?”
Student: Sure. May I know the (1) __________ time and the (2) __________ of your meeting?
Tutor: “Our department will talk about new projects. We are about 15 persons.
Is the meeting room (3) __________ from 1 pm to 3 pm?”
Student: “Yes, but I will need a request letter from your department.
Also, please, leave one (4) __________ I.D. for (5) __________ purposes.”
Tutor: “I see. Sir, we also need your permission to bring in our equipment.
I will submit a written request for that along with the other (6) __________ .”
Student: Please do so. Let us know if you need anything else.
PART C
Your tutor will read the following statements.
Choose the appropriate response for each item.
PART C_1
Is it available?
PART C_1
a. No, it didn’t.
b. Yes, it is.
c. No, did not available.
d. Yes, it did.
PART C_2
May I know the purpose of your meeting?
PART C_2
a. Introductions
b. There is no agenda.
c. We’re going to talk about our new projects.
d. We need a laptop.
PART C_3
What are the requirements for this?
PART C_3
a. We will contact you soon.
b. We need a request letter and 1 valid ID.
c. I will write it for you.
d. I need to get it.
PART C_4
Do you need anything else?
PART C_4
a. Sure.
b. No, I’m good.
c. You’re welcome.
d. I’m sorry.
PART C_5
Do we need to write a request letter for this?
PART C_5
a. Yes, you do.
b. Yes, you don’t.
c. No, you haven’t.
d. No, you aren’t.
REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

13 Negotiation – Establishing Potential Trades

LESSON GOAL

Let’s check our lesson goal.
In this material, you will learn how to establish potential trades and important vocabulary words.

PART A_1
Study the following words and expressions together with their definitions with your tutor.
Then, construct your own sentences using each word/expression on the list.
PART A_2
attrition
a reduction in numbers usually as a result of resignation, retirement, or death
Sample Sentence:
measure up
to be as good, successful, etc., as expected or needed
Sample Sentence:
ubiquitous
present or found everywhere; constantly encountered
Sample Sentence:
turn down
reject
Sample Sentence:
behemoth
a huge or monstrous creature; (in business) something enormous, especially a big and powerful organization.
Sample Sentence:
PART B_1
Listen to your tutor as he/she reads the text.
Study and interpret the given data. Then, discuss with your tutor.
PART B_2
Your company is planning to expand its business by engaging in trades other than manufacturing food products. Your supervisor asked you to research on the kinds of beverages with the highest sales in the last quarter of the previous year. You are tasked to report a surface analysis during the meeting using the following outline:
• introduce the general idea
• enumerate main points
• make a conclusion
PART B_3
PART C_1
Read the passage below silently. Then, discuss with your tutor.
In your discussion, talk about how you would deal with the situation.
PART C_2
You will be one of the presenters in the upcoming meeting for the expansion of your company’s business. The topic assigned to you by your supervisor is the potential type of beverage your company will be targeting to manufacture in the next fiscal year, in order to increase its revenue. In your presentation, provide a brief analysis on the sales of the top 3 beverages in the last quarter of 2016 (as shown in the graph in Activity 2.)
PART C_3
PART C_4
Sample Answer
PART D_1
Read the text silently. Express your opinion on each statement in 4-5 sentences.
PART D_2
Being spontaneous when reporting an analysis is better than being prepared for it with a written work.
Answer:
Briefing everyone before a meeting is important.
Answer:
Doing a thorough research is essential before making a crucial decision.
Answer:

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

12 Negotiation – Negotiating arrangements

LESSON GOAL

Let’s check our lesson goal.
In this material, you will learn how to negotiate arrangements and important vocabulary words.

PART A_1
Study the following words and expressions together with their definitions with your tutor.
Then, construct your own sentences using each word/expression on the list.
PART A_2
cave in
to agree into something that someone previously did not want to accept

Sample Sentence:
bargain
an advantageous agreement between groups
Sample Sentence:
commodity
goods; products
Sample Sentence:
deal points
things/points that are important in order to close transactions
Sample Sentence:
trading points
things/points that are not important but can be used in exchange with deal points
Sample Sentence:
PART B_1
Listen to your tutor as he/she reads the text.
Study and interpret the given data. Then, discuss with your tutor.
PART B_2
For the upcoming 2018 Entrepreneurial Conference, you’re assigned to discuss the assessment report of exportation commodities.
• introduce the general idea
• enumerate main points
• make a conclusion
PART B_3
PART C_1
Read the passage below silently. Then, discuss with your tutor.
In your discussion, talk about how you would deal with the situation.
PART C_2
As a conclusion of the recent conference with your shareholders, you need to win the negotiation about the 2018 assessment report of export commodities to your clients, renew the contracts and come up with a new game plan. The decrease in assessment of Pharmaceutical export commodities was caused by border control with the customs. It resulted in the delay of goods before it even entered the market.
PART C_3
PART C_4
Sample Answer
PART D_1
Read the text silently. Express your opinion on each statement in 4-5 sentences.
PART D_2
The goal in negotiation is to get the best deal.
Answer:
To close a transaction, one must know how to bargain.
Answer:
An excellent negotiator is decisive.
Answer:

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

11 Negotiation – Evaluating a potential partnership

LESSON GOAL

Let’s check our lesson goal.
In this material, you will learn how to evaluate potential partnership and important vocabulary words.

PART A_1
Study the following words and expressions together with their definitions with your tutor.
Then, construct your own sentences using each word/expression on the list.
PART A_2
lucrative
profitable
Sample Sentence:
factor in
to include a particular amount when calculating something
Sample Sentence:
affiliation
the state of being associated
Sample Sentence:
synergy
the collaboration of two entities to produce an effect greater than the sum of their individual effects
Sample Sentence:
test the waters
to make an initial assessment
Sample Sentence:
PART B_1
Listen to your tutor as he/she reads the text.
Study and interpret the given data. Then, discuss with your tutor.
PART B_2
Assess and compare the performance of your company’s (enterprise C) potential partners with the given data.
• introduce the general idea
• enumerate main points
• make a conclusion
PART B_3
PART C_1
Read the passage below silently. Then, discuss with your tutor.
In your discussion, talk about how you would deal with the situation.
PART C_2
Based on the data shown in the graph in Activity 2, evaluate the two enterprises. Choose the enterprise that will make a better business partner with Enterprise C, then justify your decision.
PART C_3
PART C_4
Sample Answer
PART D_1
Read the text silently. Express your opinion on each statement in 4-5 sentences.
PART D_2
Willingness to restructure one’s business should be taken into consideration.
Answer:
Partnerships should result in a brand synergy with less cost.
Answer:
It should not be a factor in the possibility of compromising lucrativeness.
Answer:

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.