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TOEIC
Lesson18: Contracts and invoices| 契約書・請求書

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “Contracts and invoices”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. account [名]案件、取引
2. concerning [前]…に関して
3. delivery deadline 納期
4. in case …があるといけないので、万一…の場合に備えて
5. misunderstanding [名]誤解
6. make it clear はっきりさせる
7. initial [形]初回の
8. as far as …の限り
9. hereby [副]これによって
10. amend [動]…を修正する
11. lawn [名]芝生
12. maintenance [名]整備
13. fertilize [動]肥料をやる
14. prune [動]剪定する
15. existing [形]既存の
16. flower bed 花壇
17. installation [名]設置
18. rear [形]後ろの
19. promptly [副]遅れることなく
20. late charge 遅延損害金
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. in case 
Answer:
2. misunderstanding 
Answer:
3. as far as 
Answer:
4. existing 
Answer:
5. promptly 
Answer:
PART B_1
Let’s read the text below. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
TO: Morris Santini
FROM: Chie Minami
DATE: October 17
SUBJECT: Contract

Thank you for sending the contract for the Jones account.
However, the copy I received did not include the revision I requested concerning the delivery deadline.
In case there is a misunderstanding, I would like to make it clear in this e-mail that the initial delivery date of January 10 was changed to January 5 during our final negotiations on October 12.
As far as I can see, this is the only revision that needs to be made to conclude the agreement, and hereby request that you send us a new contract with the correct delivery deadline.
We will sign and return the contract as soon as we receive the amended version from you.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
According to the e-mail, what is the problem?

(A) A draft of an agreement must be revised.
(B) Further negotiations on terms and conditions are necessary.
(C) A new contract must be sent.
(D) Delivery has been postponed.
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
According to the e-mail, what is the problem?

(A) A draft of an agreement must be revised.
(B) Further negotiations on terms and conditions are necessary.
(C) A new contract must be sent.
(D) Delivery has been postponed.

PART E_1
Let’s read the text below. Please read it aloud, and I will check your pronunciation and intonation.
PART E_2

BRADFORD AND SONS 294 Roosevelt Avenue Coopersville, WY 82060

Invoice #29496
Date: August 21
Client: Robertson Dental Clinic
4127 6th Avenue S.E. Coopersville, WY 82059 List of services:

August 5 General lawn maintenance (mowing, fertilizing) $ 250.00
Pruning and fertilizing of existing flower beds $ 215.00
August 6 Design and installation of rear garden $1,750.00
Subtotal: $2,215.00
Tax (5.28%): $116.95
Amount due: $2,331.95

Pay no later than: August 30*

* Please pay promptly. A late charge of 5% will be added to the amount due if payment is not received by this date.

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is the main purpose of this document?

(A) To request payment
(B) To list services rendered
(C) To solicit future business
(D) To explain the reason for a late charge
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is the main purpose of this document?

(A) To request payment
(B) To list services rendered
(C) To solicit future business
(D) To explain the reason for a late charge

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. negotiate terms and conditions  諸条件を交渉する
 *negotiateの名詞形はnegotiation。
2. pending matters 懸案
3. revise an agreement   契約書を修正する *reviseの名詞形はrevision。
4. conclude an agreement  契約を結ぶ
 *concludeのほかにmake、reachなども使う。
5. breach of contract 契約違反
6. draft of an agreement 契約書の草案
7. issue an invoice 請求書を発行する
8. bill to 請求先
9. invoice number  請求書番号
 *number「番号」は、#で表記されることが多い。
10. handling fee 手数料
11. subtotal 小計
12. amount due 請求総額
13. pay no later than …までに支払う
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson30: Hobbies and culture| 趣味・教養

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “Hobbies and culture”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. retrospective [名]回顧展
2. celebrate [動]…を祝う
3. anniversary [名]記念日
4. approximately [副]およそ
5. possess [動]…を所有する
6. unique brand of 独特な…
7. cynicism [名]皮肉な態度や言葉
8. release [動]…を発表する
9. striking [形]印象的な
10. satirize [動]…を風刺する
11. bring on …をもたらす
12. modernization [名]近代化
13. ages 16 and above 歳以上
14. series [名]連続、続き物
15. ingredient [名]材料
16. measure [動](寸法、量などを)測る
17. accurately [副]正確に
18. individually [副]個々に
19. assess [動]…を見極める
20. participation [名]参加
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. approximately 
Answer:
2. release 
Answer:
3. ages 16 and above 
Answer:
4. accurately 
Answer:
5. participation 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
May 30

A Bryce Rollins retrospective will be shown from June 17 to September 15 at the Schulz Museum to celebrate the museum’s 35th anniversary.

Approximately 120 works, including paintings from the private collection of Ruth and Steve Whitman that have never been on public display, will be shown.

Since the early 1970s, Rollins—who possesses a unique brand of cynicism—has continued to release striking works that satirize the complications brought on by modernization.

The section that houses Schulz permanent collection of African art will be closed during the Rollins retrospective. It is scheduled to reopen on September 20.
PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is the main purpose of the article?

(A) To introduce Ruth and Steve Whitman
(B) To describe the life of Bryce Rollins
(C) To announce an upcoming exhibition
(D) To announce a museum closure
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is the main purpose of the article?

(A) To introduce Ruth and Steve Whitman
(B) To describe the life of Bryce Rollins
(C) To announce an upcoming exhibition
(D) To announce a museum closure

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
Bridgewater Community Center
New Spring Class
March 14, March 21, March 28, April 4
Introduction to Cake Making Beginners to Intermediate (for ages 16 and above)
$30/class; $100/series

Christy Kundst, a cake-making expert and owner of Christy’s Cakes on 10th Avenue, will teach this new spring offering. Learn the basics of cake making from how to choose ingredients and measure accurately to whipping up simple chiffon and sponge cakes.

Classes may be taken individually or as a series. To register, call (352) 112-3944 or download a registration form from the Community Center Web site and mail it to 948 Addo Street, Mephisto, AZ 85002. Please register by March 7 so we can assess enrollment and prepare for your participation.

Registration will be closed as soon as classes are filled to capacity.
PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is true about the class?

(A) Everyone is welcome to participate.
(B) Only certain people can participate.
(C) Registration must be made in person.
(D) Enrollment capacity is unlimited.
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is true about the class?

(A) Everyone is welcome to participate.
(B) Only certain people can participate.
(C) Registration must be made in person.
(D) Enrollment capacity is unlimited.

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. pay admission 入場料を払う
2. permanent exhibit 常設展
3. no flash photography  フラッシュ撮影禁止
4. feature the private collection of …の個人コレクションを扱う
5. curator’s guided tour 学芸員のガイドツアー
6. display award-winning artwork 受賞した作品を展示する
7. sponsor an exhibition by contemporary artists 現代芸術家による展覧会を後援する
8. sign up for an intermediate course 中級コースに申し込む
9. pay an enrollment fee 登録料を支払う
10. be filled to capacity 定員いっぱいである
11. offer a … class …の講座を提供する
12. enable you to develop skills in …の技術を磨くことができる
13. experienced instructor 経験豊富な講師
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson29: Book reviews and submissions| 書評・投稿

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “book reviews and submissions”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. review [動]…を批評する
2. foremost [形]第一位の
3. guru [名]カリスマ的指導者
4. diet [名]ダイエット
5. fitness [名]健康(状態)
6. top [動]…の首位を占める
7. step-by-step [形]段階的な
8. have to do with …に関係する
9. literacy [名](ある分野の)知識
10. divide [動]…を分ける
11. theme [名]テーマ、主題
12. contagious [形]伝染性の、うつりやすい
13. widely [副]多くの人によって
14. at least …以上
15. exceed [動]…を超える
16. mail [動]…を郵送する
17. attachment [名]添付書類
18. respectively [副]それぞれに
19. notify [動]…に通知する
20. as to に関して
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. have to do with 
Answer:
2. at least 
Answer:
3. exceed 
Answer:
4. notify 
Answer:
5. as to 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
BOOK OF THE MONTH
Reviewed by Jan Mizuno

How to Win the Losing Game
By Kate Hersey
128 pages with photos
Conrad & Smith, $15.95

Kate Hersey has earned a reputation as one of the country’s foremost gurus of diet and fitness.

The fact that 10 of her 15 publications have topped the Brooklyn Times Bestseller List is proof that many think of her as the savior to a nation plagued with obesity. Although the title of her latest book hints at step-by-step instructions for dieting, the content has to do more with literacy than practicality.

Divided into several sections—each with a theme—the book is an easy read, informative and full of the contagious energy and humor that is the hallmark of the Kate Hersey persona.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is NOT mentioned about Kate Hersey?

(A) She is popular.
(B) She has written best-selling books.
(C) She has never been obese.
(D) She is humorous.
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is NOT mentioned about Kate Hersey?

(A) She is popular.
(B) She has written best-selling books.
(C) She has never been obese.
(D) She is humorous.

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
SEND US YOUR STORY!

Sophistication, the most widely subscribed lifestyle magazine for thirtysomethings, is asking for your submission for its September/October issue.

The subject is limited to autobiographical travel experiences. Submissions should preferably be at least 500 words but may not exceed 800 words.

Submissions may either be mailed or sent as an attachment to an e-mail. Deadlines are May 14 and May 20, respectively. Mailed submissions will not be returned to the sender. Contributors will be notified by June 15 as to whether their stories will be published.

For more information, visit the Sophistication Web site at www.sophisticationmagazine.com.

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is suggested about the magazine?

(A) It is a travel magazine.
(B) It is popular among certain people.
(C) It is published every month.
(D) It is looking for editors.
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is suggested about the magazine?

(A) It is a travel magazine.
(B) It is popular among certain people.
(C) It is published every month.
(D) It is looking for editors.

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. circulation 発行部数
2. the latest issue 最新号
3. publishing company  出版社
4. sell a million copies  100万部を売り上げる
5. informative articles 有益な記事
6. feature an interview with …とのインタビューを特集する
7. author 著者
8. autobiography 自伝
9. critic 批評家
10. give a favorable review 好意的な評価をする
11. editorial comment 編集部のコメント
12. earn a reputation 評判を得る
13. ask for submissions 投稿を募る
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson28: Transportation| 交通

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “transportation”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. at least …以上、少なくとも…
2. make it in time 間に合う
3. plenty of 十分な…
4. visa [名]査証、ビザ
5. destination [名]目的地
6. check [動]…を預ける
7. twice as long as  …よりも2倍長く
8. expect [動](悪いこと)を覚悟する
9. keep in mind that …を覚えておく
10. on one’s person 身に着けて
11. carry-on [形](荷物が)機内に持ち込める
12. safety requirements 安全要件
13. confiscate [動]…を没収する
14. permit [動]…を許可する
15. authority [名]…局、…庁
16. in conjunction with …と関連して
17. pedestrian [名]歩行者
18. stay clear of …に近づかない
19. closure [名]閉鎖
20. address [動]…を申し入れる
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. at least 
Answer:
2. make it in time 
Answer:
3. plenty of 
Answer:
4. stay clear of 
Answer:
5. keep in mind that 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
NOTICE TO ALL INTERNATIONAL PASSENGERS

Please be at the gate at least 30 minutes before departure. Making it in time to board your flight means allowing plenty of time to check-in. We recommend passengers boarding international flights check-in at least three hours before departure.

Although online check-in is available, the ground crew at the airport MUST check passports and visas of passengers traveling to international destinations.

Checking baggage may also take twice as long as domestic flights. Expect security lines to be long. Keep in mind that items on your person or in your carry-on luggage that do not comply with safety requirements may be confiscated.

A guideline for what is and is not permitted can be found on our website at www.air-qatar.com.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is suggested about international flights?

(A) Security checks are not conducted.
(B) Online check-in is not available.
(C) Check-in takes longer than domestic fl ights.
(D) International passengers do not require travel documents.
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is suggested about international flights?

(A) Security checks are not conducted.
(B) Online check-in is not available.
(C) Check-in takes longer than domestic fl ights.
(D) International passengers do not require travel documents.

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
June 4

The Bordertown Transportation Authority (BTA) announced Tuesday that in conjunction with the demolition of Merton Stadium, the entire area between Central and Merton Avenue and 9th and 11th Street will be closed to traffic for a period of three weeks starting June 15.

Motorists will be guided to detours during this time. Pedestrians are asked to stay clear of the area, although some access may be possible depending on the time of day.

City buses #4 Central and #11 Uptown that have routes going through the closed area will run on a revised schedule: between 8 and 9 AM and 4 and 6 PM Monday through Friday.

Questions concerning the closure may be addressed to BTA.

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What are pedestrians advised to do?

(A) Drive to work instead of walk
(B) Take a bus instead of walk
(C) Stay away from the closed area
(D) Inquire about construction schedules
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What are pedestrians advised to do?

(A) Drive to work instead of walk
(B) Take a bus instead of walk
(C) Stay away from the closed area
(D) Inquire about construction schedules

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. arrival 到着
2. departure 出発
3. be canceled   欠航になる *cancelは電車、バスの欠便にも使える。
4. leave from Gate 27  27番ゲートから出発する
5. passenger 乗客、搭乗者
6. board (飛行機や船に)乗る、搭乗する
7. commute by train 電車通勤をする
8. timetable 時刻表
9. round trip  往復(切符) *「片道(切符)」はone way。
10. be bound for …行きである
11. be delayed 遅延している
12. vehicle 車 *自動車だけでなく、トラック、バスも指す。
13. be stuck in traffic 渋滞にはまる
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson27: Real estate| 不動産・公共料金

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “real estate”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. take a tour of …を見学する
2. prime [形]最高の
3. acre  [名]エーカー(=約4,047㎡)
4. landscape [動]…を景観整備する
5. undergo [動](変化や検査など)を受ける
6. foundation [名](建物の)基礎
7. exterior [名]外観
8. pristine [形]汚れのない、新品の
9. be fitted with …が付いている
10. state-of-the-art [形]最新の
11. appliances [名]家電製品
12. within walking distance of …から徒歩圏内で
13. Billing Department 経理部
14. incur [動](負債など)を負う
15. assume [動]…だと思い込む
16. well in advance of …のかなり前に
17. due date 支払い期日
18. bank statement 銀行取引明細書
19. cash [動](小切手など)を現金に換える
20. look into …の原因を調べる
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. undergo 
Answer:
2. well in advance of 
Answer:
3. exterior 
Answer:
4. look into 
Answer:
5. assume 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
You’re invited to an OPEN HOUSE!
9116 Riveredge Drive
Saturday, September 8
9 AM – 5 PM

Take a tour of the 5-bedroom, 2-bath Victorian house in the prime location of Riveredge.

The house sits on a half-acre of beautifully landscaped property bordering Winona River to the north. The 80-year old house underwent major renovations last year and the foundation and exterior are in pristine condition. The kitchen, bathrooms and laundry area are fitted with state-of-the-art fixtures and appliances. The property is within walking distance of a major shopping area and famous restaurants. Several schools, both public and private, are all within a 15-minute drive from the property.

For more information, contact Kim Yoshida of Mauer Real Estate at 832-2938.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is the purpose of the information?

(A) To advertise a shopping area
(B) To give directions to a school
(C) To invite people to see a house
(D) To introduce Kim Yoshida
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is the purpose of the information?

(A) To advertise a shopping area
(B) To give directions to a school
(C) To invite people to see a house
(D) To introduce Kim Yoshida

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
To: Billing Department, Bay City Gasworks
From: Marsha Davies
Date: February 23
Subject: Mistake in my bill

Dear Billing Department Staff,

I’m writing with regard to the late charge that was listed on my gas bill this month.
It is my understanding that the late charge was incurred because it was assumed that I didn’t pay last month’s gas bill on time.

However, according to my records, I sent a check for the full amount on January 20—well in advance of the due date of January 25—and my bank statement says the check was cashed on the 27th.

There must have been some mistake, and I would appreciate it if you could look into the matter and contact me as soon as possible.

Sincerely,
Marsha Davies

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
Why did Marsha Davies write the e-mail?

(A) To say that she made a mistake
(B) To say that she was away in January
(C) To say that her bill was late
(D) To say that her bill was incorrect
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
Why did Marsha Davies write the e-mail?

(A) To say that she made a mistake
(B) To say that she was away in January
(C) To say that her bill was late
(D) To say that her bill was incorrect

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. be accessible by public transportation 公共交通機関で行ける
2. furnished apartment  家具付きの部屋*apartmentは「アパートの1部屋」を指す。
3. be available  空いている
4. residential property 住宅用の物件
5. location 立地、場所
6. meet requirements 条件を満たす
7. monthly rent 月々の家賃
8. meter malfunctions メーターの故障
9. utilities 電気、ガス、水道サービス*これらのサービス全体を指す語。
10. unpaid bill 未払いの請求書
11. late charge 遅延損害金
12. be charged to one’s account (人)の口座に請求される
13. incorrectly reflect the balance due 未払い金が誤って反映されている
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson26: Budget and estimate| 予算・見積もり

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “Budget and estimate”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. work on …に取り組む
2. confirm [動]…を確認する
3. mention [動]…について言及する
4. deadline [名]締め切り
5. at the time そのとき
6. even if たとえ…としても
7. I’m afraid …(残念ながら)…だと思う。
8. figure [名]数字
9. specifically [副]具体的に言うと
10. in the midst of …の真っ最中に
11. smoothly [副]円滑に
12. lumber [名]木材
13. container [名](貨物用)コンテナ
14. 2”  2インチ(”はインチを表す)
15. Douglas fir ベイマツ(松の一種)
16. pine [名]マツ
17. cedar [名]レバノンスギ
18. land [名]陸
19. to be determined  未定(TBDと省略されることもある)
20. tax [名]税金
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. even if 
Answer:
2. I’m afraid 
Answer:
3. in the midst of 
Answer:
4. specifically 
Answer:
5. deadline 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
To: Marie Abbott
From: Sam Bartruff
Date: November 3
Subject: Budget proposal

Dear Miss Abott,

I’m working on the budget proposal and wanted to confirm some things with you. You mentioned in last week’s meeting that the proposal deadline is November 9. I didn’t realize it at the time, but the 9th is a Sunday. Even if the deadline were changed to Monday the 10th, I’m afraid that wouldn’t give me enough time to finish it. I’m waiting for the people in charge to submit some figures—specifically, this year’s advertising and building maintenance costs. I’ve been told I would have the building maintenance data by Thursday.

Advertising is in the midst of a campaign that is scheduled to end on Friday, which means they should be able to give me what I need by early next week. If everything goes smoothly, you will have the proposal by Thursday the 13th.

I appreciate your patience.

Sincerely,
Sam Bartruff

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is the main purpose of this e-mail?

(A) To provide confirmation
(B) To report a delay
(C) To recommend a plan
(D) To request data
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is the main purpose of this e-mail?

(A) To provide confirmation
(B) To report a delay
(C) To recommend a plan
(D) To request data

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
MISSION LUMBER INC.
Vine and 5th Delavin, WI 53009 1-800-266-3054

ESTIMATE FOR: Delavin Designs
DATE: June 17
ITEMS:
1 container 2” x 4” lumber (Douglas fir) – $4,525.00
1/2 container 2” x 6” lumber (pine) – $2,033.00
1/2 container 6” x 6” lumber (cedar) – $2,820.00
METHOD OF SHIPMENT: Land
METHOD OF PAYMENT: To be determined

NOTE: This estimate is valid for 30 days from the date above. Prices include tax.

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is NOT stated in the document?

(A) How much lumber has been ordered
(B) How the lumber will be shipped
(C) How payment should be made
(D) How long the document is valid
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is NOT stated in the document?

(A) How much lumber has been ordered
(B) How the lumber will be shipped
(C) How payment should be made
(D) How long the document is valid

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. discuss a budget proposal 予算案について話し合う
2. sales goals 売上目標
3. finalize the budget  予算編成を終わらせる
4. get approval from the board of directors 取締役会の承認を受ける
5. advertising costs 広告宣伝費
6. labor costs 人件費
7. ask for an estimate 見積もりを依頼する
8. negotiate the terms 条件を交渉する
9. revise the estimate 見積もりを修正する
10. provide an estimate 見積もりを出す
11. method of payment 支払い方法
12. method of shipment 配送方法
13. price per unit 単価
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson25: Distribution| 流通

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “distribution”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. quarter [名]四半期
2. act as …としての職務を果たす
3. no longer もはや…ない
4. competitive [形]ほかより安い
5. relative [形]比較上の
6. connection [名]関係、交流
7. neighboring [形]隣接した
8. head [動]…を率いる
9. be familiar with …に精通している
10. smooth [形]円滑な
11. relationship [名]関係
12. practice [名]慣行、慣習
13. increasingly [副]ますます
14. in order to …するために
15. fair [形]適正な
16. outlet [名]販売店
17. streamline [動]…を合理化する
18. indicate [動]…を示す
19. substantial [形]相当の、かなりの
20. in terms of …の観点から
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. quarter 
Answer:
2. be familiar with 
Answer:
3. increasingly 
Answer:
4. in order to 
Answer:
5. in terms of 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
NEW DISTRIBUTION CHANNEL ESTABLISHED

The distribution department is happy to announce that a new distribution channel will be used starting next quarter.

The firm Direct Marketing has agreed to act as our wholesaler. Our former wholesaler was located too far from our factory and was no longer able to offer competitive prices for their services. Direct Marketing is a relative newcomer in this area, but has already established strong connections not only with local retailers, but also with retailers large and small in neighboring states. It is also headed by one of our former employees, Jacob Ramsey, which means that the firm is familiar with the types of products we manufacture.

We look forward to a smooth and lasting relationship with Direct Marketing.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is the purpose of this notice?

(A) To advertise a new retail business
(B) To recruit employees for a wholesale business
(C) To request feedback concerning an idea
(D) To inform employees of a business decision
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is the purpose of this notice?

(A) To advertise a new retail business
(B) To recruit employees for a wholesale business
(C) To request feedback concerning an idea
(D) To inform employees of a business decision

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
To: Distribution Department Staff
From: Faith Marshall
Date: May 15
Subject: Review of distribution practices

Now that our company is marketing some products online, it has become increasingly necessary to review our distribution practices.

In order to serve our customers better (i.e., offer them fair prices) in retail outlets, it is probably best to streamline traditional distribution channels.

This would most likely indicate creating a route leading straight from us, the producer, to retailers, so that our products can be sold at prices closer to those we offer online. Creating such a route would also mean a substantial cut in distribution costs, which is a boon for our company.

I would like to hold a meeting next week to go over what needs to be done in terms of logistics. Please keep Tuesday morning open for that. Thank you.

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is suggested about the existing distribution system?

(A) It is inadequate.
(B) It is economical.
(C) It is beneficial to customers.
(D) It is beneficial to the company.
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is suggested about the existing distribution system?

(A) It is inadequate.
(B) It is economical.
(C) It is beneficial to customers.
(D) It is beneficial to the company.

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. distribution channel 流通経路
2. consumer 消費者
3. online purchase  オンライン購入
4. producer  生産者
 *製品の場合はmanufacturer。
5. distributor 流通業者
6. wholesaler  卸売企業
 *「卸売」はwholesale。
7. logistics ロジスティクス
 *原材料の調達から生産・販売までの過程で発生する物の流れを戦略的に管理し、合理化することを言う。
8. distribution warehouse 物流倉庫
9. review distribution strategies 流通戦略を見直す
10. streamline traditional distribution channels 従来の流通経路を整理する
11. distribution costs 流通コスト
12. handle the distribution 流通を担当する
13. anticipate demand 需要を見込む
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson24: Complaints and apologies| クレームと謝罪・対応

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “Complaints and apologies/complaint handling”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. in regard to …に関して
2. upon inspection 検査してみると
3. armrest [名]ひじかけ
4. chemical [形]化学薬品の
5. stain [名]汚れ、しみ
6. scratch [名]傷
7. miss [動]…を欠く
8. sign [名]徴候
9. rust [名]サビ
10. needless to say 言うまでもなく
11. in time for …に間に合うように
12. accept one’s apology (人が)お詫びを受け入れる
13. excuse [名]言い訳、弁解
14. disappoint [動]…を失望させる
15. valued [形]大切な、貴重な
16. see to it that …となるように取り計らう
17. inconvenience [名]不便、迷惑
18. reflect [動]…を反映する
19. patience [名]辛抱、我慢
20. assure [動](人)に保証する
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. in regard to 
Answer:
2. needless to say 
Answer:
3. disappoint 
Answer:
4. inconvenience 
Answer:
5. patience 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
To: Diane Reeves, Tindal Industries
From: Eileen Chen, Top Trends
Date: April 7
Subject: Defective chairs

Dear Ms. Reeves,

This is in regard to the order of 20 lawn chairs we received from you on April 6.
Upon inspection, we found that the armrests of five of the chairs had some kind of chemical stain on them. In addition, all the chairs had scratch protectors missing from their legs, and some of the legs showed signs of rust. This is the first time we’ve ever received defective products from your company and needless to say, we’re shocked. We really like the design of these chairs and want to start selling them in time for the warm weather. What are we to do?

I’d appreciate hearing from you as soon as possible.

Sincerely,
Eileen Chen
Top Trends

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What can be inferred from the e-mail about the relationship between Tindal Industries and Top Trends?

(A) It had been good until now.
(B) It had not existed until now.
(C) It has always been strained.
(D) It has always been competitive.
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What can be inferred from the e-mail about the relationship between Tindal Industries and Top Trends?

(A) It had been good until now.
(B) It had not existed until now.
(C) It has always been strained.
(D) It has always been competitive.

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
To: Eileen Chen, Top Trends
From: Diane Reeves, Tindal Industries
Date: April 7
Subject: Lawn chairs

Dear Ms. Chen,

Please accept our apology for what has happened. There is no excuse for disappointing a valued customer like Top Trends.

I will see to it that replacements for all of the chairs be sent to your store immediately. I will inform the driver of the delivery truck to remove the entire first shipment from your store at that time.

As compensation for this inconvenience, I would like to offer a 20% discount on the chairs and 10% off all future purchases. The 20% discount for this order will be reflected in the new invoice.

Thank you for your patience and understanding. I assure you this will never happen again.

Sincerely,
Diane Reeves
Tindal Industries

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What does Diane Reeves offer to do?

(A) Sever ties with the manufacturer
(B) Waive payment for the order
(C) Provide substitutes and discounts
(D) Deliver the replacements herself
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What does Diane Reeves offer to do?

(A) Sever ties with the manufacturer
(B) Waive payment for the order
(C) Provide substitutes and discounts
(D) Deliver the replacements herself

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. complain about …について苦情を言う
2. damaged item 破損商品
3. wrong order  誤った注文品
4. mistake on the invoice 請求書の誤り
5. failure to meet the request 要求を満たしていないこと
6. customer service 顧客サービス(窓口)
7. sales representative 営業担当者
8. refund payment 返金する
9. as compensation 埋め合わせとして
10. pay for shipping 送料を負担する
11. review business procedures 業務手順を見直す
12. offer a discount on the next purchase 次回購入品の割引を申し出る
13. send a replacement immediately 代わりの品をすぐに送る
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson23: Promotional campaign| 販促キャンペーン

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “promotional campaign”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. disappointing [形]失望させる、期待外れの
2. giveaway [名](アメリカ英語で)景品、買い得品
3. rethink [動]…を再検討する
4. < if+主語+be to> (主語)が…すべきなら
5. <motivate+人+to> (人)が…するように仕向ける
6. go ahead 先へ進む
7. miss out …を見逃す
8. savings [名]割引
9. open one’s doors 商売を始める、門戸を開放する
10. go all out to 全力で…する
11. truly [副]本当に
12. appreciate [動]…に感謝する
13. patronage [名]愛顧、ひいき
14. stop by 立ち寄る
15. take advantage of …をうまく利用する
16. import [動]…を輸入する
17. Chilean [形]チリ(人)の
18. domestic [形]国産の
19. delivery [名]配達
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. < if+主語+be to> 
Answer:
2. <motivate+人+to> 
Answer:
3. go ahead 
Answer:
4. appreciate 
Answer:
5. take advantage of 
Answer:
PART B_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART B_2
TO: Shin Sato
FROM: Joyce Cho
DATE: March 31
SUBJECT: Sales Campaign

Dear Shin,

It’s time to start organizing our summer sales campaign. Our goal for the campaign is to achieve sales at least 10% higher than the spring campaign, which was disappointing in terms of revenue and product publicity.

In fact, according to customer feedback, it was the worst campaign ever. My idea is to offer discounts in addition to the giveaways we’ve been providing during past campaigns. We need to rethink the giveaways as well if we are to motivate customers to participate in the campaign.

I’m going to go ahead and schedule a meeting next week. All my staff are free Wednesday morning, so that would be the best day for us. Let me know if that would work for you.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
What is NOT mentioned about the spring campaign?

(A) Profits were lower than expected.
(B) Products did not receive enough exposure.
(C) Customers thought it was a bad campaign.
(D) Giveaways were not provided.
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
What is NOT mentioned about the spring campaign?

(A) Profits were lower than expected.
(B) Products did not receive enough exposure.
(C) Customers thought it was a bad campaign.
(D) Giveaways were not provided.

PART E_1
Let’s read the text below. Please read them aloud, and I will check your pronunciation and intonation.
PART E_2
IT’S OUR WAY OF SAYING THANKS!
DON’T MISS OUT ON SAVINGS!

HILL AND COMPANY opened its doors exactly one year ago, and we’re proud to announce our first 100-hour sale.

We’re going all out to show you that we truly appreciate your patronage. Stop by and take advantage of all the savings!

Sale starts on April 8.
•Save 20% on all imported whites
•Half off Chilean reds
•Super savings on all domestic wines
•Free delivery for purchases of six bottles or more*
•Buy one HILL original wine opener and get one free

*Delivery limited to Westlake, Pinewood, and Ramona

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is one term customers must meet to get free delivery?

(A) They must purchase a wine opener.
(B) They must purchase three bottles of wine.
(C) They must reside in a certain area.
(D) They must own a store card.
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is one term customers must meet to get free delivery?

(A) They must purchase a wine opener.
(B) They must purchase three bottles of wine.
(C) They must reside in a certain area.
(D) They must own a store card.

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. organize a sales promotion campaign 販売促進(販促)キャンペーンを企画する
2. increase product publicity 商品の知名度を高める
3. achieve sales goals  売上目標を達成する
4. advertise the campaign キャンペーンを宣伝する
5. launch the campaign キャンペーンを開始する
6. on a first-come-first-served basis 先着順で
7. lottery 抽選
8. trial campaign お試しキャンペーン
9. mileage program マイレージプログラム
10. limited time only 期間限定の
11. distribution of discount coupons 割引券の配布
12. buy one get one free campaign  1つ買うともう1つ無料キャンペーン
13. ad campaign 宣伝キャンペーン
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

TOEIC
Lesson17: Inventory| 在庫

LESSON GOAL
Let’s check our lesson goal.
In this material, you can practice TOEIC with the content of the theme “inventory”.
PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. now that (今や)…なので
2. considerable [形]かなりの
3. except for …を除いて
4. mark down …を値下げする
5. in full swing 盛りで、たけなわで
6. encourage [動]…するように仕向ける
7. merchandise [名]商品
8. drawer [名]引き出し
9. file cabinet ファイル棚
10. vacuum [名]掃除機
11. miniature [形]小型の
12. easel [名]イーゼル
13. manufacturer [名]メーカー、製造業者
14. available [形]入手可能な
15. charge [動]…に金額を請求する
16. issue [動]…を発行する
17. invoice [名]請求書
18. sincerely [副]心から
19. patience [名]忍耐、辛抱
20. hear from …から連絡をもらう
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. now that 
Answer:
2. except for 
Answer:
3. available 
Answer:
4. invoice 
Answer:
5. hear from 
Answer:
PART B_1
Let’s read the text below. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
To: All store staff
From: Adriana Loris, Store Manager
Date: December 8
Subject: Clearance sale

Now that our year-end inventory is complete, we’re ready for our annual clearance sale. The sale will run for a week from Sunday.
There is a considerable amount of surplus stock of the SnoWiz line of ski wear—everything in the line will be sold for half price except for the after-ski boots which will be marked down 30%.
The winter sports season is still in full swing and all of you are encouraged to recommend the line to customers during the sale so we can clear as much stock as possible while the sale is on.
Sale prices for other merchandise will vary with some items going for as low as 70% off.
As usual, sunscreens and cosmetics will not be discounted.

PART C_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART C_2
Question: What are the store staff advised to do during the sale?

(A) Persuade customers to buy certain items
(B) Sell as many cosmetics as possible
(C) Recommend winter sports tours
(D) Decide how many items should be reduced
PART C_3
If you need clues, you can see the tips here before you answer.
HINTS
PART D_1
Now, let’s review the answer.
PART D_2
Question: What are the store staff advised to do during the sale?

(A) Persuade customers to buy certain items
(B) Sell as many cosmetics as possible
(C) Recommend winter sports tours
(D) Decide how many items should be reduced

PART E_1
Let’s read the text below. Please read it aloud, and I will check your pronunciation and intonation.
PART E_2
July 17
Ms. Patricia Sinclair 254 Interlaken Avenue Seattle, WA 98203

Dear Ms. Sinclair:

Thank you for your order of July 14. Of the three items you ordered, the two-drawer file cabinet (Item # 34-210) and handy desk vacuum (Item # 5202) were shipped on July 15.
However, the miniature easel (Item # 4277) is currently out of stock. We have contacted the manufacturer to back-order and have been told that the item will become available around the end of this month. Would you like to wait? Or would you like to cancel your order for this item?
We charge credit cards or issue invoices only when items are shipped, so you have not been charged for the easel.
Please let us know what you would like us to do.

We sincerely appreciate your patience and look forward to hearing from you.

Noel Mitchell
Customer Service Sunshine Offices

PART F_1
Let’s answer the question below. Also, tell me why you chose that answer.
PART F_2
What is Ms. Sinclair being asked to do?

(A) Cancel an order
(B) Order another item
(C) Provide instructions
(D) Get a rain check
PART F_3
If you need clues, you can see the tips here before you answer.
HINTS
PART G_1
Now, let’s review the answer.
PART G_2
What is Ms. Sinclair being asked to do?

(A) Cancel an order
(B) Order another item
(C) Provide instructions
(D) Get a rain check

PART E_1
Here are some words and expressions that often appear in TOEIC.
If time allows, let’s read them.
PART H
1. stock 在庫*製品として完成しているものを指す。
2. inventory 在庫*製品のほか、原材料も含めた全在庫を指す。
3. be in stock  在庫がある
4. inventory control 在庫管理
5. take inventory in the warehouse 倉庫で棚卸をする
6. check the stock status 在庫状況をチェックする
7. have surplus stock 過剰に在庫がある
8. have a clearance sale 在庫一掃セールを開く
9. back-order 取り寄せ注文をする
10. recommend a substitute 代わりの品を薦める
11. offer a rain check 次回購入券を提供する
12. apologize for inconvenience 不便をかけたことを謝る
13. currently out of stock 現在、在庫切れで
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.