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Business (Beginner Chapter 2)|ビジネス会話(初級2章)
Lesson21: Asking for directions方向性を求める

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn new expressions to use when asking for directions. You will also learn new vocabulary.
PART A_1
Let’s read the meaning and examples of each word aloud. Please repeat after me.
PART A_2
1. excuse 許す
words: [verb:動詞] politely getting someone’s attention
example: Excuse me. Could you tell me where the accounting department is? excuse
2. disturb 妨げる
words: [verb:動詞] stop someone from doing something
example: I’m sorry to disturb you.
3. secretary 秘書
words: [noun:名詞] person who handles routine work in the office
example: I am the new office secretary .
4. deliver 届ける
words: [verb:動詞] to bring something to someone
example: My boss asked me to deliver this to Ms. Williams.
5. ledger 元帳
words: [noun:名詞] a book or collection of financial accounts
example: Ms. Williams needs the ledger now.
6. around 周り
words: [adverb:副詞] close to a place
example: See you around the office.
PART A_3
Make sentences using the given vocabulary words.
PART A_4
excuse
Answer:
disturb
Answer:
secretary
Answer:
deliver
Answer:
ledger
Answer:
around
Answer:
Answer:
PART B_1
We will read aloud the dialogue below. I will check your pronunciation and intonation.
PART B_2
Tutor: “(1) Excuse me. I’m sorry to (2) disturb you, but could you please tell me
where the accounting department is?”
Student: “Sure, no problem. Go up the stairs to the third floor, then turn right.
The second door is their office. Are you a new employee?
I haven’t seen you here before.”
Tutor: “Yes, I’m the new (3) secretary of Mr. Brown. By the way, my name is ______ and
I’m from the purchasing department.
My boss asked me to (4) deliver these (5) ledgers to Ms. Williams.”
Student: “Oh, yes! She’s the accounting manager. I’m ______. Nice to meet you
and welcome to the company.”
Tutor: “Thank you so much for your help, ______. It’s nice meeting you, too.
I better get going. My boss said Ms. Williams needs these right now.”
Student: You are welcome _______. See you (6) around then.
PART B_3
Read aloud, and fill in the blanks as you remember the sentences you just read.
PART B_4
Tutor: “(1) ________ me. I’m sorry to (2)________ you, but could you please tell me
where the accounting department is?”
Student: “Sure, no problem. Go up the stairs to the third floor, then turn right.
The second door is their office. Are you a new employee?
I haven’t seen you here before.”
Tutor: “Yes, I’m the new (3) ________ of Mr. Brown. By the way, my name is ______ and
I’m from the purchasing department.
My boss asked me to (4) ________ these (5) ________ to Ms. Williams.”
Student: “Oh, yes! She’s the accounting manager. I’m ______. Nice to meet you,
and welcome to the company.”
Tutor: “Thank you so much for your help, ______. It’s nice meeting you, too.
I better get going. My boss said Ms. Williams needs these right now.”
Student: You are welcome _______. See you (6) ________ then.
PART C
Your tutor will read the following statements.
Choose the appropriate response for each item.
PART C_1
Excuse me, could you please tell me where the accounting department is?
PART C_1
a. No, I’m busy.
b. Okay.
c. No, just ask the waiter.
d. Sure, no problem.
PART C_2
Are you a new employee? I haven’t seen you here before.
PART C_2
a. I am new yesterday.
b. Yes, I’m the new secretary here.
c. No, of course.
d. Yes, I’m a veteran.
PART C_3
My name is Karli and I’m from the purchasing department.
PART C_3
a. Hi, Karli.
b. Thanks.
c. Hello!
d. I’m Marie. Nice to meet you.
PART C_4
I’m Marie. Nice to meet you.
PART C_4
a. Good bye, Marie.
b. Thanks to you.
c. It’s nice meeting you, too.
d. Same here, Marie.
PART C_5
Thank you so much for your help.
PART C_5
a. I apologize.
b. You are welcome.
c. Okay then.
d. Next time.
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Beginner Chapter 2)|ビジネス会話(初級2章)
Lesson22: Airport immigration空港の入国審査を通過する

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn expressions to use when going to through an airport immigration. You will also learn new vocabulary.
PART A_1
Let’s read the meaning and examples of each word aloud. Please repeat after me.
PART A_2
1. data capture 情報取り込み
words: [noun:名詞] the action or process of gathering data
example: Put your index fingers on our biometric reader for data capture .
2. convention 大会、代表者会議
words: [noun:名詞] a meeting of people for a common purpose
example: I will attend a business convention .
3. index finger 人差し指
words: [noun:名詞] the finger next to the thumb
example: Put your index finger s on our biometric reader.
4. disembarkation card 入国カード
words: [noun:名詞] a document used by immigration authorities to obtain information about an incoming passenger
example: May I see your passport and disembarkation card , please?
5. biometric reader 生体識別リーダー
words: [noun:名詞] an electronic device used to determine a person’s identity
example: Put your index fingers on our biometric reader for data capture.
6. all set 準備完了
words: [idiom:イディオム] prepared; ready
example: You’re all set .
7. nature of visit 訪問の目的
words: [idiom:イディオム] purpose of visit
example: Could you tell me the nature of your visit? nature of visit
PART A_3
Make sentences using the given vocabulary words.
PART A_4
data capture
Answer:
convention
Answer:
index finger
Answer:
disembarkation card
Answer:
biometric reader
Answer:
all set
Answer:
nature of visit
Answer:
PART B_1
We will read aloud the dialogue below. I will check your pronunciation and intonation.
PART B_2
Tutor: Konnichiwa! May I see your passport and (1) disembarkation card ?
Student: Hello! Here you go.
Tutor: Thank you. Could you tell me the (2) nature of your visit? How long are you staying?
Student: I will attend a business (3) convention. I will be staying here for three days.
Tutor: “Okay, please look at the camera,
and put your (4) index fingers on our (5) biometric reader for (6) data capture.
After this, you’re (7) all set. Enjoy your stay!”
Student:
PART B_3
Read aloud, and fill in the blanks as you remember the sentences you just read.
PART B_4
Tutor: Konnichiwa! May I see your passport and (1) ___________?
Student: Hello! Here you go.
Tutor: Thank you. Could you tell me the (2) ___________? How long are you staying?
Student: I will attend a business (3) ___________. I will be staying here for three days.
Tutor: “Okay, please look at the camera,
and put your (4) ___________ on our (5) ___________ for (6) __________.
After this, you’re (7) ___________. Enjoy your stay!”
Student:
PART C
Your tutor will read the following statements.
Choose the appropriate response for each item.
PART C_1
May I see your passport?
PART C_1
a. I see.
b. You’re welcome.
c. Thank you.
d. Here you go.
PART C_2
What is the nature of your visit?
PART C_2
a. I’m still unsure.
b. I will ask my recruiter.
c. I will attend a business convention.
d. I will put up a company.
PART C_3
How long are you staying?
PART C_3
a. I am an immigrant.
b. I will be staying here for three days.
c. As long as I want.
d. Thank you.
PART C_4
Enjoy your stay!
PART C_4
a. Thank you so much, officer.
b. No, thanks.
c. Have an awful day.
d. Yes, you may.
PART C_5
Here, don’t forget your passport.
PART C_5
a. Go!
b. Good bye.
c. Thank you so much.
d. You’re welcome.
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson23: Participating in a meeting|会議に参加すること

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to participate in a meeting. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
transcribe (v.)
minutes (n.)
unbiased (adj.)
resolution (n.)
minute taker (n.)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. The _________ for the client meeting was stuck in traffic.
2. To _________ an audio recording is challenging.
3. You’re assigned to take the _________ of the meeting.
4. No _________ was made due to disagreements between stakeholders.
5. In decision-making, we should be _________ and consider every factor, given that it’s not what we initially wanted.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Good morning, Mr. Owada. I was told by my boss to be the (1) ________ for the meeting. What does he mean?
Student: Ms. Lee, being the minute taker is an important role at work.
Tutor: Okay, what will I do at the meeting later, then?
Student: Your task is to listen carefully to the details of the meeting then (2)________ as much as you can.
Tutor: Noted, sir. Would that be all?
Student: Yes. Please pay attention until a (3) ____________ is made.
Tutor: My boss told me that I should be (4)________ in writing the minutes. Is there a recommended format?
Student: The (5)________ of the meeting is a business document so you have to write formally. Also, please take note of the time, the attendees, and the next steps.
Tutor: Thank you, Mr. Owada. I have to go now. The meeting will start in 30 minutes.
Student: You’re welcome, Ms. Lee. Good luck with your first meeting.
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, why is effective listening important?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
You are the manager of a family restaurant which is in the brink of closure. To prevent the restaurant from closing, you decided to have a meeting with your employees to gather their inputs. On the day of the meeting, two of your employees are absent without notification. Knowing this, you still decided to push through with the meeting. During the meeting, some of your employees are chatting while the others are playing with their phones. What can you do to get their attention and focus on the matter at hand?
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson22: Exchanging opinions|意見交換

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to get your opinions across during meetings. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
see eye to eye (idiom)
expound (v.)
proposition (n.)
target market (n.)
ahead of the curve (idiom)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. The _________ had been defined by the manager, so we carry out our advertising plans right away.
2. Robbin stands by his _________ to air advertisements on TV.
3. When asked to _________ on his idea, he made no comment.
4. My father’s business has always been succesful because he’s always _________ in business.
5. They seem to _________ on most important issues in their company.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Good morning, Ms. Amber. Is everything fine?
Student: Hi, Ruth. I’d like to discuss with you about the upcoming campaign for our newest product.
Tutor: I see. May I know the (1)________?
Student: We will introduce our new deodorant to females ages from 18–35. I’m thinking of advertising this product on the radio. What do you think?
Tutor: I’m afraid I can’t agree with your (2)________. We should use appropriate media that our target market is most likely to interact with. I recommend having placement on print and television.
Student: I don’t quite follow you. What exactly do you mean? Kindly (3)________ your suggestion.
Tutor: Well, our target market is more exposed on print and television. We should put our advertisements on television since women like to watch dramas at night. They are also highly exposed to print media, especially magazines.
Student: I must admit I never thought about the media of advertisement that way before. I am thankful that you were able to share your ideas. You made me see a new perspective on this.
Tutor: We need to be (4)________ with our competitors. Since we are going to promote our newest deodorant, we need to make our target market learn about its benefits & how this particular product fits with their lifestyle.
Student: I (5)________ with you on that. That was a great recommendation, Ruth. Let’s discuss our next steps on this campaign next week.
Tutor: Thank you, Ms. Amber. I am glad that I was able to help you.
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, how are you going to make your opinions heard?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
During a meeting in your department, the Human Resources Director announced that she will be proposing to the CEO the idea of having a flexible time schedule in the company. You completely disagree with her idea since you think that having a flexible time schedule would make the employees inefficient in their work. The Human Resources Director asked for you to explain your idea.
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson21: Relaying of information|情報の伝達

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to convery information correctly. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
recruitment (n.)
applicant (n.)
accurate (adj.)
tentative (adj.)
business as usual (idiom)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. Despite the typhoon, it is __________ in the office.
2. The __________ of additional employees was cancelled.
3. I don’t need the __________ number; an estimate is enough.
4. Out of 13 __________, only 5 passed the initial interview.
5. Since the committee has not decided yet, the venue for the convention stays __________.
PART B_1
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART B_2
Tutor: (Ms. Elvington of Recruitment Team enters the Training Department office) Good afternoon, Ms. Elvington. How is the (1)__________ of production operators going?
Student: Good Afternoon, Ms. Miura. It’s been going smoothly. As a matter of fact, I’m here to talk to you about the number of successful (2)__________ to be trained next month. Do you have a second?
Tutor: Definitely. We’re actually looking forward to receiving (3)__________ details, so we can start with the initial preparations.
Student: Is that so? Well, my timing is perfect, then. Okay, please refer to this chart.
Tutor: (Ms. Elvington hands over a document) Hmm… So, we are to expect a total of 48 trainees. Did I get it right?
Student: You’re right. We will be endorsing 23 trainees on May 3, 11 trainees on May 5, and 14 more on May 21 – a total of 48 trainees.
Tutor: Got it. When is the deployment of successful trainees?
Student: We are still waiting for the confirmation from the production team, but the (4)__________ deployment is on June 7th.
Tutor: I’ll take note of that. Should there be any changes, please do inform us.
Student: Certainly, but for now it’s (5)__________ in our processes.
PART C_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART C_2
According to the passage, what could dissemination of vague details lead to?
PART C_3
Text read out by the tutor
PART C_4
PART D_1
Read the following text aloud. Then, answer your tutor’s question.
PART D_2
Your boss asked you to relay some changes concerning tomorrow’s presentation to your coworker. While waiting for your coworker, you received an important call. Your coworker finally arrived, but you were still on the phone. After the call, you realized that your coworker has left and put a note on your desk saying he was going to meet a client which might extend after office hours.
PART D_3
How would you deal with the situation?
PART D_4

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson20: Explaining a report|報告書の説明

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to explain reports in the workplace setting. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
milestone ( n.)
conclude ( v. )
qualifiers ( n.)
bid ( n.)
fiasco ( n.)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. It seems to me that this _________ will ruin our reputation.
2. The confirmation of _________ shall be submitted today.
3. Do you have the list of _________ for the final interview?
4. This _________ the discussion on the new production procedures.
5. This development is a _________ in the business process.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Good morning. Thank you for coming on time. Let’s get started.
Student: Alright sir, can I draw your attention to item 1—our main agenda—presentation of bid.
Tutor: It seems to me that we’ll experience a (1)________ with this. They haven’t confirmed our request yet, right?
Student: I apologize for the delayed confirmation of the (2)________. But the (3)________ assured to outbring all the orders within this month.
Tutor: I see. They are the same production teams from the 2016 Olympics, right? And it’s a huge success.
Student: Yes, and they’ve just requested small changes on production period.
Tutor: That’s just fine. We can adjust for that one, we don’t need to spend too much time on this, but I need assurance.
Student: I’ll take note of that, sir. So, that (4)________ my report for the bid. Any further adjustments, sir?
Tutor: I want to thank you and your team for your hardwork. I really appreciate it.
Student: Our pleasure, we’re glad to be part of this new (5)________.
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, what are the main points to be included in a report?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
You are about to leave work. Your boss requested you to send a detailed report on the progress of your team project which he had initially asked a week ago. You informed him that it would take a few more days to finalize the report. However, he insisted an offhand general report instead.
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson19: Processing documents|書類の処理

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn some expressions that you can use when processing documents. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
receipt (n.)
contractor (n.)
contract of lease (n.)
expedite (v.)
requirements (n.)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. A copy of the __________ will be sent to your office address.
2. The admin started processing the building __________ to avoid any delay in the construction.
3. We’ll be having a meeting with our current __________ for the project briefing.
4. Send us a copy of the official __________, the business permit, and a profile of your contractor.
5. __________ the signing of contract for the budget to be released on time.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Good morning! I am Christine Romano from Mint Eye Holdings. May I speak with Mr. Jiro Ueda?
Student: Good morning, Ms. Romano. I am Jiro Ueda, the Building Manager. How can I help you today?
Tutor: I would like to get a copy of the (1)________ from your office. May I know the requirements to secure one?
Student: First, let us know the purpose of securing a copy of the contract.
Tutor: We’ll need the contract of lease so that our (2)________ can check the repair clause.
Student: I see. Please give us a copy of your latest (3)________, a clear copy of your business permit, a profile of your contractor, and your maintenance form. Please expect the release of your requested copy in 5 working days.
Tutor: Is it possible to (4)________ the release of the contract?
Student: There’s an additional charge of $5 for an express processing. You may go to our accounting office to pay in cash, or you may opt to charge it on your next month’s bill.
Tutor: I see. I’ll gather the (5)________, then submit them to your office. Please charge the express fee on our next month’s bill.
Student: Noted, Ms. Romano. Please submit the requirements to my assistant, Ms. Yamada.
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, why is documentation important?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
You are in charge of processing students’ enrollment at an international school. A parent went to your office accusing you of negligence because her son was not able to attend his classes. You investigated his complaint thoroughly and found out that the requirements for enrollment was not fulfilled by the parent.
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson18: Making announcements|アナウンスをする

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to make announcements in the workplace setting. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
call the shots (idiom)
jot down (verb phrase)
game plan (n.)
looking forward (verb phrase)
eager beaver (idiom)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. The marketing director is developing a _________ to lure businesses to the city.
2. Penny is an _________ when it comes to work. It is not surprising that he’s appointed as the head of the trading team.
3. Since the president is away, the vice president will _________ for the business proposal.
4. During meetings, Sara makes sure to _________ important information on her notebook.
5. She’s _________ to work for a multinational company.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Good morning, Ms. Natalie Lanzen. How is everything going? It seems to me that this meeting is an urgent one.
Student: Good morning to you, too, Christian. Indeed, this meeting is urgent, and I am sorry for the short notice. This is about our new branch.
Tutor: It’s alright, ma’am. What about our new branch? Are we going to try to come up with a (1)_________ for its opening?
Student: I was told by the chairman to (2)_________ for this project. Please (3)_________ the minutes of this meeting.
Tutor: Will do, ma’am. So, when is the opening?
Student: The event will be held at exactly 6 pm at Hilton Auckland.
Tutor: Noted on this, ma’am. I will also communicate with the events planning team for updates.
Student: Yes, please do so. Since Sherry is the (4)_________ in our team, kindly assign her the job of notifying our media partners to cover the upcoming event. Make sure that everything is going smoothly since the chairman is really (5)_________ to a successful launch.
Tutor: Don’t worry, Ms. Lanzen. We’ll do our best. Is there anything else I can do for you?
Student: That’s about it, Christian. Thank you for your initiative. You may now go back to your workstation.
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, what are the things you must consider when making an announcement?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
You received a letter from the CEO that you are to annouce the fixed working hours of the employees. It will be implemented starting next week. The Human Resources Department of your company agreed to abolish the flexi-time option, so all employees will be required to be at the office from 9:00 a.m. to 6:00 p.m. each working day.
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson17: Giving and receiving feedback|フィードバックを与えることと受け取ること

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to give and receive feedback in the workplace setting. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
commend (v.)
stratagem (n.)
substantial (adj.)
endorsement (n.)
accord (n.)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. The report you sent me is _________. It contains all the details I need to know.
2. We must strictly follow the _______ because it is what we have agreed upon.
3. The ________ of the government is needed to accomplish the projects this year.
4. You always do your best to complete all the tasks on time. I would like to ________ you for that.
5. We have tough competitors. Thinking of a new ________ is what we need to get ahead.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: Thank you for coming even on a short notice. I really appreciate it.
Student: No problem. Luckily, I have no scheduled appointments today.
Tutor: Let me start by thanking you for the detailed report you’ve sent me. I must admit it is (1) _________.
Student: You’re welcome! Do you have further questions about the status of the project?
Tutor: Not really. I like how you strictly followed the (2) _______ we have agreed upon.
Student: That’s good to hear! I would not have done it without the (3) ________ of the president of our company.
Tutor: You’re very humble. I would also like to (4) ________ your efforts to accomplish your tasks on time.
Student: Thank you. I am glad that you are satisfied with my work.
Tutor: Absolutely. The (5) _________ you proposed will definitely help us beat our competitors.
Student: I really hope it does!
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, why is having proper communication important in an organization?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
It has been two weeks, but you still have not received any updates from the media planners you hired for your marketing campaign. When you called them, you were given an incomplete report. You are thinking of replacing them; however, your manager adjusted the deadline to next week.
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 2)|ビジネス会話(中級2章)
Lesson16: Responding to unexpected questions|想定外の質問への対応

LESSON GOAL
Let’s check our lesson goal. In this material, you will learn how to respond to unexpected questions. You will also learn new vocabulary.
PART A_1
Read aloud the vocabulary words.
PART A_2
rooting ( v.)
prominent ( adj.)
remarkable ( adj.)
unsolicited ( adj.)
offend ( v.)
PART A_3
Read aloud and complete the sentences.
PART A_4
1. He became a ________ figure in this industry in just a few years.
2. The company has made some ________ progress this year.
3. He did not mean to ______ her; he was just saying the truth.
4. The team is ______ for their leader to get the Service Excellence award.
5. I received an ________ business advice. I was surprised.
PART A_5
Read the whole dialogue with your tutor.
Fill in the blanks with the words you just learned.
PART A_6
Tutor: It’s a pleasure transacting with you again, Mr. Roberts. As expected from a (1) ________ computer company, your work is truly (2) ________.
Student: Thank you for your kind words. We’re only doing our job.
Tutor: You never take compliments. We’ve been doing business for years now. Well, I’m wondering how we’d deal with any future conflict that may arise between our business.
Student: Wow, I didn’t see that coming. What do you mean by it?
Tutor: I’m not trying to (3) _______ you or something. It’s just a random question.
Student: Here’s what I know, Mrs. Smith. Our company will always ensure the quality of our work to keep our clients happy and satisfied. If something happens with our products, we will happily resolve it in an instant.
Tutor: So, that’s how much you value the vision and mission of your company. Makes sense. I do apologize for that (4) ________ question.
Student: It’s actually thought-provoking. I appreciate your honesty.
Tutor: You excel at what you do, Mr. Roberts. I am (5) ________ for our continued partnership.
Student: You’re welcome, and we do appreciate your continued support, Mrs. Smith.
PART B_1
Listen to your tutor as he/she reads a passage twice.
Then, answer your tutor’s question.
PART B_2
According to the passage, how should we respond to unexpected questions?
PART B_3
Text read out by the tutor
PART B_4
PART B_5
Read the following text aloud. Then, answer your tutor’s question.
PART B_6
You are in the middle of your presentation about your ongoing project when someone raised a question. It is a subject that is not related to your report. Everyone’s attention is on you and what you are about to say.
PART B_7
How would you deal with the situation?
PART B_8

REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.