【まとめ】TOEICビジネス問題対策の記事一覧

「オフィス用品」に関する問題を解いてみましょう。

問題 1

From: Lori Piedmont
To: All Staff
Date: February 12
Re: Office supplies

There’s a new person in charge of office supplies. Monica Regis replaced Carla Yu as of Monday, February 10. Monica is the one to contact if you’re in need of anything from copy paper and printer cartridges to staples and paper clips. I recommend getting in touch with her with your orders well in advance of things running out as ordering supplies and having them delivered to the office can sometimes take up to 10 days. Our usual supplier has been short of certain printer cartridges recently, and filling these orders may take even longer.

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オフィスでは、ペンやクリップ、ファイルなどの文房具からパソコンやプリンターまで、さまざまなオフィス用品（office supplies）が日々使われています。こうしたオフィス用品の在庫がなくなったり、故障したりしたときには、担当者や担当部署が発注をしたり、修理を依頼したりすることになっています。欠品や故障などの問題が発生し、その解決方法を相談するという話題は、テストのリスニングセクションで非常によく出題されます。オフィス用品名や問題の解決方法を示すフレーズを覚えましょう。

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「出張」に関する問題を解いてみましょう。

問題 2

To: Jeb Anderson
From: Lori Cox
Date March 17
Subject: Trip report

I heard from Ben that you are extremely busy now, filling in for Lucy who suddenly had to quit. However, I’d like to remind you that I need to have the expense report from the trip you made to Sydney earlier this month by Monday morning. Otherwise, there’s a chance you won’t be reimbursed during April. Be sure to attach all receipts, including those from all the meals you had during your trip, to the expense report. I also need a trip report from you, but that can come later; judging from your current circumstances, I’d be willing to wait until the first week of next month.

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「出張」に関する問題を解いてみましょう。

問題 1

To: Beth Cordero
From: Dylan Winters
Date: September 10
Subject: London trip

Could you please reserve a fl ight for my trip to London next month and arrange for accommodations in the vicinity of Southland Bank? I plan to be there from October 7 to 10. Ideally, the hotel would have a business center, but I would settle for wireless Internet access. It would be great if you could fi nd a hotel with a gym.

Also, could you please make arrangements for a guided bus tour of the city on the 9th? I would prefer the tour to be over by around 3 p.m. as I’m having dinner with clients in the evening. Let me know what kinds of tours are available.

Contact me if you need more information. As always, thank you for help.

Dylan

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地方や海外にある支社、取引先、あるいはそこで行われる商品展示会などのイベントに出向くことを出張（business trip）と言います。出張が決まると、出張先で会う人たちへのアポイント（appointment）の取得、出張の予定表作成、ホテルの予約（reservation）、電車や飛行機などのチケットの予約などを行い、出張にかかる費用の見積もりも作成します。また、出張後は、出張報告書を書いたり、実際にかかった経費の精算をしたりします。ここでは、海外出張を例にその流れをつかみ、出張の手配に関するリスニングの問題や、旅程表を使ったリーディングの問題に強くなりましょう。

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「社内会議」に関する問題を解いてみましょう。

問題 2

Brookville Community Center
Board of Trustees Meeting Minutes
Saturday, December 1

Members present: 15

Members absent: 2

Opening: Dotty Powers (chairperson) opened the meeting at 6:30 p.m. and introduced Claire Hudson, the new treasurer.

Financial Report: The center is currently about $1,500 over budget. Proceeds from the upcoming Christmas fundraiser are expected to offset this. Ms. Hudson suggested that expenses be reviewed carefully to avoid going over budget next year.

Building Improvements: Mr. Petit of the Building Committee reported that construction of the back entrance ramp would begin as scheduled on January 10. The center can be accessed only through the front and Vine Street entrances until construction is complete.

Miscellaneous Business: Ms. Powers noted that the center’s youth basketball program was recently commended in an article in the Brookville Inquirer.

The meeting was adjourned by Ms. Powers at 7:30 p.m.

The next meeting will be held on Saturday, January 5, at 6:30 p.m. at the Brookville Community Center.

Minutes taken by Grace Tanaka, secretary.

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「社内会議」に関する問題を解いてみましょう。

問題 1

TO: Sales Department staff
FROM: Jud Birch
DATE: August 12
SUBJECT: Monthly meeting

Most of us will be attending the trade show at Borne Center on the 18th, so the meeting scheduled for that day has been postponed to the 20th. I reserved the main conference room for the 20th, but it is only available from 4 to 5 p.m. We have just one hour, which means all of us should review the agenda thoroughly before the meeting so we can cover everything effi ciently. I’ve attached a draft agenda to this e-mail. Make any additions you feel are necessary and send it back to me by tomorrow evening.

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企業では、議論や意思決定、仕事の進捗報告などの目的で、頻繁に会議（meeting）が行われます。部署のスタッフで行う会議（staff meeting）、役員会議（board of directors meeting）、社外などで数日間行われる大規模な会議（conference）など、種類や規模もさまざまです。テストでは、会議の様子自体が出題されることはありませんが、会議の準備段階の話題は大変よく登場します。ここでは、会議の種類を表す語句と、社内会議開催までの流れの中で使われる語句を理解しましょう。

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「研修会」に関する問題を解いてみましょう。

問題 4

To: All employees
From: Chuck Nishida
CC: Lyle Grodin
Date: June 8
Subject: Summer Digital Media Workshop

A digital media workshop will be held during the week of July 1. Several experts in the field will be invited to instruct us on how to use digital media for better work efficiency and product promotion. Of particular interest this year is the fact that a large chunk of time will be allotted to copyright and intellectual property issues. Though probably unintended, copyright infringement has become rampant and is something that must be avoided at all costs.

Although the deadline is June 25, space is limited, so signing up early is recommended. I will be away during the last half of June, so be sure to cc your attendance requests to Lyle Grodin.

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「研修会」に関する問題を解いてみましょう。

問題 3

Annual Career Development Seminar
Stop, Think, Advance: Rethinking Your Career Path
April 20-23

In response to popular demand, the annual career development seminar will be offered again this year. The seminar comprises several workshops that offer intensive training relative to various stages of career development. Attendance is voluntary except for secondyear employees who are required to attend the series of workshops offered on the first day.

Details concerning the seminar will be e-mailed to all staff by April 10. The deadline for signing up is Monday, April 15. Past seminars have provided invaluable guidance; don’t miss the chance to join and learn what you can do to move forward in your career.

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研修会」に関する問題を解いてみましょう。

問題 2

I’d like to remind you about next week’s training session for the new inventory control software. I will be conducting the session with assistance from Terry Williams of Oasis Software, which is the company that created this pioneering system. Controlling inventory has been a challenge for our firm, and this new software is expected to help us manage our inventory properly and efficiently. There are copies here of the instruction manual for the software. Take a copy with you when you leave and review it so you have some idea of what you’ll be working with next week.

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「研修会」に関する問題を解いてみましょう。

問題 1

New Employee Orientation
Tour of Bottling Facility
Monday, June 1

9:00 a.m.
Gather in front of company headquarters East Wing.
Board bus for 40-minute ride to Jackson Bottling Plant.

9:50 a.m.
Arrive at Jackson. Welcome by Otis Cooke, Plant Director (brief history of plant given by Mr. Cooke, who will also guide tour)

10:00-10:30 a.m.
Tour of production area (protective gear provided)

10:30-11:10 a.m.
Tour of bottling area and distribution center

11:15-11:45 a.m.
Break in plant cafeteria (sampling of beverages produced and bottled at Jackson; other refreshments also provided)

11:45-12:30 p.m.
Discussion with plant staff (Mr. Cooke to lead session)

12:35 p.m.
Board bus for ride back to headquarters.

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研修会というと入社時の新人研修を思い浮かべるかもしれませんが、会社ではそれ以外にも、日常業務とは別に、スキルアップのためのセミナーや新しい社内制度や商品・販売方法の説明会など、さまざまな研修会が開かれます。研修会には、参加が義務付けられているものと、自発的に参加するものがありますが、後者への参加は自分の職能を高めようとする意欲を上司や人事部にアピールすることにもつながります。自発的に参加する研修では、参加登録の手続きをする必要があります。ここでは、テストによく出題される「新人研修」と2つの「スキルアップ研修」を取り上げます。

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「歓送迎会」に関する問題を解いてみましょう。

問題 2

TO: ALL HUMAN RESOURCES STAFF
FROM: MIMI GELLER
DATE: NOVEMBER 3
SUBJECT: PETE’S RETIREMENT PARTY

This is to let you know that Pete Lauren’s retirement party will be held on November 21 at the Holyoke Bar and Grill. R.S.V.P. by November 10; I hope all of you can attend. The party will be from 6 p.m. to 9 p.m. Dinner will be served between 6 and 7 p.m. after which there will be a short ceremony where we will honor Pete for the significant contribution he made to our company during his 20-year employment. The company will present Pete with a plaque and retirement gift, but we are taking a collection for a gift from all of us to Pete for being such a wonderful mentor and role model. If you would like to pitch in, please contact Jessie Orbison.

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「歓送迎会」に関する問題を解いてみましょう。

問題 1

To: Rick Deevers
From: Jan Ford
Date: May 6
Subject: Welcome party

Hi Rick,

I’m writing to remind you that as the designated organizers, we need to start putting the welcome party together for the new employees who’ll be joining our team next month. Ideally, the party would take place the week they start, which should be June 6. Let me confirm this first with Amanda. She’ll be back at work on Monday. As for the venue, we need to think about having the party catered if we’re going to use the cafeteria like we did last year. Don’t you think choosing an off-site location would be easier? Have them include food and drinks for a set price per person? In any case, let’s get together this week to see what we can come up with.

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新入社員を迎え入れるときや、社員が辞職したり退職したりするとき、会社ではよく、歓迎会（welcome party）や送別会（farewell party）を行います。こうした会には、部署のメンバーで食事に行く場合と、ケータリング（catering）を手配して社内で行う場合があります。歓送迎会のまとめ役である幹事は、日時や場所を決めて関係者にお知らせを送り、必要な場合は参加者から参加費を集めたり、お金を集めて贈り物を購入したりします。テストでは、歓送迎会の手配について相談をしている場面や、会のお知らせメモやEメールがよく取り上げられます。

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「取引」に関する問題を解いてみましょう。

問題 2

TO: Mr. Colby Kent, Pennbrook Inc.
FROM: Heidi Peters, Best Solutions
DATE: JUNE 11
SUBJECT: Profits

Dear Mr. Kent,

I am glad to be able to provide assistance concerning your company’s recent issues with profits leveling off. Below are suggestions for boosting revenue.

• Online expansion: Revise and expand your company’s Web site to make it more attractive to a wider customer base. In addition, holding online promotional events on a regular basis will tweak customer interest and motivate them to visit the Web site more often, thereby encouraging purchasing. Offering items that can only be purchased online is also appealing.

• Stagger the introduction of new items: Introduce new items once every two to three weeks instead of the current system where you present an entire line four times a year. Customers are always looking for something new—offering new items at shorter intervals will have customers checking your products more frequently.

I would be happy to answer any questions or to expand on the above.

Sincerely,
Heidi Peters

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「取引」に関する問題を解いてみましょう。

問題 1

YOUR IDEAL CLOSET IS ONLY A FEW CLICKS AWAY!

CUSTOM CLOSETS, the number one online retailer of closet solutions, announces the renewal of its online shopping service! Create the ideal closet environment by following three simple steps:

• Have a real-time consultation with an expert to assess your storage needs
• Choose from a wide variety of materials and colors
• Place your order and have the ideal storage system delivered to your door

Since we deal directly with storage system manufacturers, we are able to offer competitive prices. Quantity discounts are also available. Visit us today at customclosets.com and get your closet organized!

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「役職名・部署名」に関する問題を解いてみましょう。

問題 2

TO: Cliff Mercola, Human Resources
FROM: Barbara Wang, Sales & Marketing
DATE: November 4
SUBJECT: New employees

Although the manager of our department set the number of new employees for Sales & Marketing at the annual meeting two weeks ago, I feel there is a need to rethink the situation. The results from the market research conducted for our new line of cross-training sportswear have come in, and the response is less favorable than expected. This is an indication that we would need at least three more new employees in Sales & Marketing to handle the task of promoting the line. This matter needs immediate attention but our manager is on vacation and will not be back until Monday. Would it be possible for you to meet with us on Tuesday to discuss the hiring situation? I look forward to hearing from you.

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「役職名・部署名」に関する問題を解いてみましょう。

問題 1

EX-ERNESTO DAIRY VP TO HEAD HOLMAN HEALTH

April 17—It was announced today that Carla Stark, vice president of Ernesto Dairy of Premium Ice Cream fame until January of this year, would become head of Holman Health Inc. as of April 20. Holman Health, a giant in the dietary supplement industry, has been looking to replace its CEO Bud Rollins, who has indicated publicly on numerous occasions that he and the firm’s board of directors cannot seem to agree on anything. It is reported that Holman Health shareholders have great expectations for Stark to work the same magic she did for Ernesto—Stark was responsible for creating the Premium Ice Cream brand which resulted in Ernesto acquiring a surprising 20 percent share of the gourmet ice cream market.

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