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Business (Upper Intermediate)｜ビジネス会話（中上級）
Basic5: 就業規則を説明する | Explaining Company Rules

PART A_1

We will read aloud the words and phrases below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. memo
2. orientation
3. rules and regulations
4. should
5. strict
PART A_3

Now, let’s review some words and expressions from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

We will read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Welcome to Yoshima Group of Companies!
B: Thank you. I am glad to be a part of this company.
A: In this orientation, we will talk about our company rules and regulations.
B: All right, sir.
A: Since you are a new employee, you need to know that the company is very strict with attendance. We should be here before 9 in the morning, and we take our lunch break at 12.
B: Are we allowed to bring food to our work area?
A: Yes, you are allowed to bring food to your work area.
B: Can we eat snacks during work?
A: No, you can’t eat snacks during work.
B: All right, sir. What happens if we come in late?
A: On the first instance, you will be warned. If it happens again, you
will be given a memo. If it happens for the third time in a month, you
will be suspended for a week.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Please choose the most appropriate response. Then, read aloud the sentences.

PART C_2

1: Welcome to Yoshima Group of Companies!
a. All right, sir. What happens if we come in late?
b. Thank you. I am glad to be a part of this company.
c. Can we eat snacks during work?
PART C_3

2: We will talk about our company rules and regulations.
a. Yes, you can.
b. Thank you.
c. All right, sir
PART C_4

3: Are we allowed to bring food to our work area?
a. Yes, you are.
b. All right, sir.
c. No, you can’t.
PART C_5

4: Can we eat snacks during work?
a. Yes, you are.
b. All right, sir.
c. No, you can’t.
PART C_6

5: What happens if we come in late?
a. Yes, you are allowed to bring food to your work area.
b. In this orientation, we will talk about our company rules.
c. If it happens for the third time in a month, you will be suspended.
PART C_7

Now, let’s review your answers.

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. What should you do if a company rule is not clear to you?
Answer:
2. Why are company rules important?
Answer:
3. Do you like your company’s rules and regulations? Explain.
Answer:
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 10: 語彙習得 10

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: fund
Meaning: provide with money for a particular purpose
Discussion: Corporations should fund institutions and charities to lessen their taxes.
PART A_3

Word: improve
Meaning: make or become better
Discussion: All employers must organize regular training programs to improve their employees’ skills.
PART A_4

Word: increase
Meaning: become or make greater in size, amount, intensity, or degree
Discussion: Team building activities can increase productivity.
PART A_5

Word: inform
Meaning: give (someone) facts or information; tell
Discussion: Employees should be allowed to take a leave without informing their superiors.
PART A_6

Word: install
Meaning: place or fix (equipment or machinery) in position ready for use
Discussion: Installing CCTVs could decrease employee’s motivation to work.
PART A_7

Word: invest
Meaning: expend money with the expectation of achieving a profit or material result by putting it into financial schemes, shares, or property, or by using it to develop a commercial venture
Discussion: This is the best time to invest in education-related businesses such as online schools for languages, business and commerce.
PART A_8

Word: invoice
Meaning: bill; charge
Discussion: Every invoice should be paid right away.
PART A_9

Word: join
Meaning: to become a member of an organization
Discussion: Companies should join different affiliations or organizations to gain more connection.
PART A_10

Word: lend
Meaning: grant to (someone) the use of (something) on the understanding that it shall be returned
Discussion: Companies should lend money to tenured employees on certain conditions.
PART A_11

Word: manage
Meaning: lead; head; direct
Discussion: Managing people is all about delegating tasks. A manager doesn’t have to do anything else.
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

Business (Upper Intermediate)｜ビジネス会話（中上級）
Basic4: 資料更新を頼む | Asking for an Update

PART A_1

We will read aloud the words and phrases below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. start
2. suggested
3. that’s fine…
4. update
5. What can I do for you?
PART A_3

Now, let’s review some words and expressions from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

We will read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi. I’m from the Marketing Division.
B: Hello. What can I do for you?
A: I would like to follow up on our request.
B: Is this about the changes on the event proposal?
A: Yes, sir. We were hoping to get an update soon so we can start.
B: I just came from a meeting about the changes you suggested and I’ll give you an update before 5 p.m. today.
A: Thank you, sir. Should we expect a call or an e-mail?
B: I’ll give you the update by e-mail if that’s all right?
A: Yes, that’s fine.
B: Okay, then.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Please choose the most appropriate response. Then, read aloud the sentences.

PART C_2

1: Hi. I’m from the Marketing Division.
a. Hello. What can I do for you?
b. Should we expect a call or an e-mail?
c. I would like to follow up on our request.
PART C_3

2: Is this about the changes on the event proposal?
a. When is the event?
b. Yes, sir.
c. No, it’s fine.
PART C_4

3: We were hoping to get an update soon so we can start.
a. I’ll give you an update before 5 p.m.
b. Yes, that’s fine.
c. No, it’s fine.
PART C_5

4: Should we expect a call or an e-mail?
a. What can I do for you?
b. Okay, then.
c. I’ll give you the update by e-mail.
PART C_6

5: I’ll give you the update by e-mail if that’s all right?
a. Thank you, sir.
b. Yes, that’s fine.
c. I would like to follow up on our request.
PART C_7

Now, let’s review your answers.

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. When should one ask for an update on a project?
Answer:
2. What should you do if you don’t get a response after you follow up on something?
Answer:
3. What is the best means of asking for an update(e-mail, phone call, text message)? Why?
Answer:
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 9: 語彙習得 9

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: dispatch
Meaning: send off to a destination for a purpose
Discussion: Team leaders can dispatch their subordinates anywhere they want.
PART A_3

Word: distribute
Meaning: give shares of (something); deal out
Discussion: Company sales bonus should be distributed equally to employees no matter how well or bad they perform.
PART A_4

Word: divide
Meaning: separate or be separated into parts
Discussion: Spreading rumors divide a team.
PART A_5

Word: employ
Meaning: give work to (someone) and pay them for it
Discussion: Companies should start to employ more persons with disabilities.
PART A_6

Word: encourage
Meaning: give support, confidence, or hope to (someone)
Discussion: The only way to encourage an applicant to work in your company is to attract him/her with salary and other financial benefits.
PART A_7

Word: establish
Meaning: set up (an organization, system, or set of rules) on a firm or permanent basis
Discussion: An organization’s yearly action plan must be established ahead of time.
PART A_8

Word: estimate
Meaning: roughly calculate or judge the value, number, quantity, or extent of
Discussion: Executives can estimate budget for projects even without facts and figures as bases.
PART A_9

Word: exchange
Meaning: an act of giving one thing and receiving another (especially of the same type or value) in return
Discussion: Different companies of the same industry must organize themselves to exchange ideas and work procedures.
PART A_10

Word: extend
Meaning: cause to cover a larger area; make longer or wider
Discussion: Extending working hours could greatly affect an employee’s motivation to work.
PART A_11

Word: fix
Meaning: fasten (something) securely in a particular place or position
Discussion: One of the tasks of a manager is to fix the problems of his/her subordinates.
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 8: 語彙習得 8

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: confirm
Meaning: establish the truth or correctness of (something previously believed, suspected, or feared to be the case)
Discussion: If the HR manager receives complaints about an employee’s behavior, he or she should confirm the details with the said employee immediately.
PART A_3

Word: consider
Meaning: think carefully about (something), typically before making a decision
Discussion: Hiring managers consider an applicant’s relevant work experience as an advantage.
PART A_4

Word: convince
Meaning: cause (someone) to believe firmly in the truth of something
Discussion: It has become more and more difficult for companies to convince consumers to buy their products.
PART A_5

Word: count
Meaning: to tally, calculate, or compute
Discussion: Petty cash should be counted and balanced at a specific schedule.
PART A_6

Word: decide
Meaning: come to a resolution in the mind as a result of consideration
Discussion: Managers should decide based on facts rather than emotions.
PART A_7

Word: decrease
Meaning: the act of becoming smaller or of making something smaller in size, amount, number, etc.
Discussion: A decrease in sales profit can be blamed on a single factor only.
PART A_8

Word: deliver
Meaning: bring and hand over (a letter, parcel, or ordered goods) to the proper recipient or address; state in a formal manner
Discussion: It is better for job applicants to deliver their documents to the company in person than to send them through e-mail.
PART A_9

Word: develop
Meaning: grow or cause to grow and become more mature, advanced, or elaborate
Discussion: Products and systems should be developed only when needed.
PART A_10

Word: discount
Meaning: a deduction from the usual cost of something, typically given for prompt or advance payment or to a special category of buyers
Discussion: Giving discounts on your products is not a good way to attract a customer-base.
PART A_11

Word: dismiss
Meaning: order or allow to leave; send away; discharge from employment or office
Discussion: Regular employees can be dismissed anytime the company wants to, even without a valid reason
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 7: 語彙習得 7

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: build
Meaning: construct; assemble
Discussion: If you want to build a business or a career, you need to have a vision and the passion to pursue your vision.
PART A_3

Word: buy
Meaning: to purchase, acquire, or obtain
Discussion: Economists say that it’s best to buy gold when the dollar’s exchange value is low.
PART A_4

Word: calculate
Meaning: to compute or determine
Discussion: Sure, some entrepreneurs make a lot of money, but if you calculate the amount of stress-inducing work and time it takes and multiply that by the low likelihood of success, it is not a great way to get rich.
PART A_5

Word: cancel
Meaning: decide or announce that an arranged or planned event will not take place
Discussion: Applicants should be professional enough to notify employers if they want to cancel their interview schedules.
PART A_6

Word: change
Meaning: make or become different
Discussion: An attitude can change a perspective.
PART A_7

Word: charge
Meaning: demand (an amount) as a price from someone for a service rendered or goods supplied
Discussion: Business trip expenses should be charged to the company, not to its employees.
PART A_8

Word: check
Meaning: to examine, inspect, scrutinize, or survey
Discussion: Manufacturing companies should not take quality checks of their products for granted.
PART A_9

Word: choose
Meaning: to pick or select
Discussion: Employees should have the freedom to choose wherever they want to sit in the office.
PART A_10

Word: complain
Meaning: express dissatisfaction or annoyance about a state of affairs or an event
Discussion: Employees have the right to complain for mistreatment at work.
PART A_11

Word: complete
Meaning: having all the necessary or appropriate parts; lacking nothing
Discussion: New employees should be required to complete all necessary training before doing actual work.
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 6: 語彙習得 6

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: accept
Meaning: believe or regard (an opinion, explanation, etc.) as valid or correct
Discussion: Companies should only accept applicants from prestigious schools.
PART A_3

Word: add
Meaning: increase the size, number, or amount
Discussion: Every single thing that an employee does should add to his company’s improvement and profits.
PART A_4

Word: admit
Meaning: confess; accept
Discussion: A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.
PART A_5

Word: advertise
Meaning: to make something known generally or in public, especially in order to sell
Discussion: Each and every product, business and organization must have the freedom to advertise anywhere, anytime.
PART A_6

Word: advise
Meaning: offer suggestions about the best course of action to someone
Discussion: Employees who plan to resign must advise their employers at least 2 months in advance.
PART A_7

Word: afford
Meaning: have enough money to pay for
Discussion: Everyone who ventures into a business can afford great financial losses.
PART A_8

Word: approve
Meaning: officially agree to or accept as satisfactory
Discussion: Team leaders or supervisors can approve a decision or give a go signal in the absence of the manager.
PART A_9

Word: authorize
Meaning: give official permission for or approval to; allow; permit
Discussion: Our government must authorize all foreign companies who wish to do business in this country.
PART A_10

Word: avoid
Meaning: keep away from or stop oneself from doing (something)
Discussion: To avoid growing conflicts, each company must have an HR Employee Relations officer.
PART A_11

Word: borrow
Meaning: take and use (something that belongs to someone else) with the intention of returning it
Discussion: Companies must not allow employees to borrow money from each other.
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

Business (Upper Intermediate)｜ビジネス会話（中上級）
Basic3: 仕事を頼む | Requests at Work

PART A_1

We will read aloud the words and phrases below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. meeting with…
2. purpose
3. request
4. set up
5. would you like to…
PART A_3

Now, let’s review some words and expressions from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

We will read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi! Is Mr. Gareth there?
B: He’s not here, I’m sorry. Would you like to leave a message?
A: Yes. Could you tell him that I’d like to request a meeting with him?
B: Sure, I can arrange that for you.
A: That’s great, thank you. When is he available next week?
B: Next week, hmm, let me check. He’s available on Monday and
Wednesday at 10 a.m.
A: Could you set up our meeting on Monday at 10 a.m. in his office?
B: Sure. I’ll have to ask about the purpose of this meeting.
A: It’s about the budget for our Alpha Project.
B: Okay. I’ll send you an e-mail confirming your meeting with him.
A: Thank you.
B: No problem.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Please choose the most appropriate response. Then, read aloud the sentences.

PART C_2

1: Hi! Is Mr. Gareth there?
a. He’s not here, I’m sorry.
b. Sure, I can arrange that for you.
c. Thank you.
PART C_3

2: Could you tell him that I’d like to request a meeting with him?
a. Sure. I’ll have to ask for about purpose of this meeting.
b. Sure, I can arrange that for you.
c. It’s about the budget for our Alpha Project.
PART C_4

3: When is he available next week?
a. Sure, I can arrange that for you.
b. It’s about the budget for our Alpha Project.
c. He’s available on Monday and Wednesday at 10 a.m.
PART C_5

4: Could you set up our meeting on Monday at 10AM in his office?
a. Thank you.
b. Hi!
c. Sure.
PART C_6

5: I’ll have to ask about purpose of this meeting.
a. It’s about the budget for our Alpha Project.
b. I’ll send you an e-mail confirming your meeting with him.
c. Sure, I can arrange that for you.
PART C_7

Now, let’s review your answers.

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. How do you make requests at work?
Answer:
2. Have you made requests to your boss before? Talk about it.
Answer:
3. What are the most difficult requests to make at work?
Answer:
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 5: 語彙習得 5

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: refund
Meaning: an amount of money that is given back to you, especially because you are not happy with something you have bought
Discussion: Each and every customer is entitled to a refund.
PART A_3

Word: reminder
Meaning: something that makes you remember something else
Discussion: Failure in business or at work is a reminder that at least, you’re trying to do something new. Taking risks and failure from risks are necessary to succeed.
PART A_4

Word: report
Meaning: an account given of a particular matter, especially in the form of an official document, after thorough investigation or consideration by an appointed person or body
Discussion: Marketing and financial reports do not lie.
PART A_5

Word: responsibility
Meaning: something that it is your job or duty to deal with
Discussion: All businesses and companies have a social responsibility to make the world a better place.
PART A_6

Word: risk
Meaning: the possibility of something bad happening
Discussion: In a world that changes quickly, the only strategy that is guaranteed to fail is not taking risks.
PART A_7

Word: retailer
Meaning: someone who sells products to the public
Discussion: Most retailers fail to deliver high-quality food, good service and good store experience.
PART A_8

Word: sales
Meaning: the part of a company that deals with selling things
Discussion: Everyone is in sales. Maybe you don’t hold the title of salesperson, but if the business you are in requires you to deal with people, you are in sales.
PART A_9

Word: supply
Meaning: a stock of a resource
Discussion: Our society has a big supply of workers but not enough jobs.
PART A_10

Word: turnover
Meaning: income or revenue ; the rate at which employees leave a workforce and are replaced
Discussion: A high turnover rate in a company is bad for business. Employers should consider more ways to try to keep their employees.
PART A_11

Word: wholesaler
Meaning: a business that buys in bulk and sells to resellers rather than to consumers
Discussion: With the growth of the Internet, wholesalers will lose their importance as consumers get more opportunities to transact directly with manufacturers.
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

Business (Upper Intermediate)｜ビジネス会話（中上級）
Vocabulary 4: 語彙習得 4

PART A_1

We will read aloud the words and the meaning below. Please repeat after me. Then, please express your opinion about the statement in the discussion part.

PART A_2

Word: loss
Meaning: an amount of money lost by a business or organization
Discussion: Every company must be ready to face great financial losses because they are going to come, eventually.
PART A_3

Word: mistake
Meaning: something that you do or think that is wrong
Discussion: The biggest mistake a business could ever make is to ignore the feedback from its customers.
PART A_4

Word: objective
Meaning: something that you are trying to achieve
Discussion: If the main and only objective of a company is to earn profits, it will not succeed.
PART A_5

Word: offer
Meaning: to give or provide something
Discussion: Any customer-oriented business should offer solutions to clients’ problems quickly. If a business can’t do this, it will not succeed.
PART A_6

Word: opinion
Meaning: a thought or belief about something or someone
Discussion: The problem with big businesses is, they don’t take time to get the opinion of their employees. They only rely on the opinion of the managers, supervisors and executives.
PART A_7

Word: option
Meaning: choice
Discussion: At work, sometimes failure is not an option; it’s a normal phase that everybody experiences. How you cope with failure is what matters.
PART A_8

Word: output
Meaning: the amount of something produced by a person, machine, or industry
Discussion: The longer a person spends time working, the lesser his output.
PART A_9

Word: product
Meaning: something that is made or grown to be sold
Discussion: The cheapest product always wins
PART A_10

Word: profit
Meaning: earnings; income; gain
Discussion: Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that
people need and do it so well that it’s profitable.
PART A_11

Word: promotion
Meaning: the action of raising someone to a higher position or rank
Discussion: As an employee gets more promotion at work, he becomes less happy and more stressed.
PART A_12

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART A_13

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