All posts by weblio PH

Basic Business English 7 (Business Card Exchange)

PART A_1

We will read aloud the words and phrases below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. former co-workers
2. give me a call
3. How can I reach you?
4. on my own
5. programmer
PART A_3

Now, let’s review some words and expressions from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

We will read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: So, what do you do?
B: I’m a programmer.
A: Really? Are you working for a big company?
B: No, I’m on my own. I get my clients from friends and former co-workers.
A: You know, I’m looking for someone who could create a system for my café.
B: Really? I’ve done a lot of work for cafés and restaurants.
A: That’s great. I’d love to talk more about this but I have to go. Could we set up a meeting? How can I reach you?
B: Yes, sure. Please accept my business card. You can contact me by e-mail more easily.
A: Thanks, and this is my business card. Could you give me a call on Monday morning?
B: Sure, no problem.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Please choose the most appropriate response. Then, read aloud the sentences.

PART C_2

1: What do you do?
a. No, I’m on my own.
b. I’m a programmer.
c. Sure, no problem.
PART C_3

2: Really? Are you working for a big company?
a. That’s great.
b. I’m a programmer.
c. No, I’m on my own.
PART C_4

3: You know, I’m looking for someone who could create a system for my café.
a. Yes, sure.
b. Really? I’ve done a lot of work for cafés and restaurants.
c. I get my clients from friends and former co-workers.
PART C_5

4: Could we set up a meeting?
a. Yes, sure.
b. No, I’m on my own.
c. I’m a programmer.
PART C_6

5: Please accept my business card. You can contact me by e-mail more easily.
a. Thanks, and this is my business card.
b. Really? I’ve done a lot of work for cafés and restaurants.
c. Really? Are you working for a big company?
PART C_7

Now, let’s review your answers.

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. Why is a business card important?
Answer:
2. When do you usually exchange business cards?
Answer:
3. What is the best way to give your business card? What is the best way to receive someone’s business card?
Answer:
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

Basic Business English 6 (Borrowing and Returning)

PART A_1

We will read aloud the words and phrases below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. may I borrow…
2. stapler
3. sure, no problem
4. thank you
5. you’re welcome
PART A_3

Now, let’s review some words and expressions from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

We will read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, are you busy?
B: A little bit, why? Do you need anything?
A: Actually, yes. You’re going to the accounting office later, right?
B: Yes, after I finish my report.
A: Do you mind returning this book to the accounting manager for me? I borrowed it from him last week.
B: No, not at all. Anything else?
A: Is it okay if I borrow your stapler? I lost mine.
B: Sure, no problem.
A: Thanks. Is it alright if I return it this afternoon?
B: It’s fine but could you return it before 4PM?
A: Sure, I’ll have it back by 3:30.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Please choose the most appropriate response. Then, read aloud the sentences.

PART C_2

1: Hi, are you busy?
a. Sure, no problem.
b. A little bit.
c. I’ll have it back soon.
PART C_3

2: You’re going to the accounting office later, right?
a. A little bit.
b. Yes, after I finish my report.
c. Sure, no problem.
PART C_4

3: Do you mind returning this book to the accounting manager for me?
a. No, not at all.
b. I lost mine.
c. Do you need anything?
PART C_5

4: Is it okay if I borrow your stapler?
a. Sure, no problem.
b. A little bit.
c. No, not at all.
PART C_6

5: Could you return it before 4PM?
a. After I finish my report.
b. No, not at all.
c. Sure, I’ll have it back by 3:30.
PART C_7

Now, let’s review your answers.

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. Do you usually borrow your co-workers’ things?
Answer:
2. What do you do when your co-worker forgets to return your stuff?
Answer:
3. What do you do when you forget to return your co-worker’s stuff?
Answer:
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

Business Meeting Vocabulary 2

PART A_1

We will read aloud the words, the meaning and the example Sentence below. Please repeat after me. I will check your pronunciation.

PART A_2

Word: Ballot
Meaning: a type of vote, usually in writing and usually secret
Example Sentence: The result of the ballot will be released
at the end of the week.
PART A_3

Word: Board of directors
Meaning: group of elected members of an organization/company who meet to make decisions
Example Sentence: The board of directors will gather for an informal meeting at The Century Hotel Cafe.
PART A_4

Word: Boardroom
Meaning: a large meeting room, which often has one long table and many chairs
Example Sentence: The boardroom has already been reserved so we’ll have to meet somewhere else. Could you check if the executive lounge is available?
PART A_5

Word: Brainstorm
Meaning: thinking to gather ideas
Example Sentence: I called this impromptu meeting so we could brainstorm some creative ideas for our new project.
PART A_6

Word: Casting vote
Meaning: deciding vote (usually by the chairman) when the votes are otherwise equal
Example Sentence: The casting vote won her a seat in the board of directors.
PART A_7

Word: Chairperson / chair
Meaning: the person who leads or presides at a meeting
Example Sentence: As chairperson, I have to make sure everything is in place for the meeting next month.
PART A_8

Word: Clarification / verification
Meaning: explanation/proof that something is true/understood
Example Sentence: Could someone please provide a clarification for this week’s company expenses?
PART A_9

Word: Closing remarks
Meaning: last thoughts spoken in a meeting (i.e. reminders, thank you)
Example Sentence: It is impolite to leave while the chair is giving his closing remarks.
PART A_10

Word: Collaborate
Meaning: work together as a pair/group
Example Sentence: We can only accomplish this project if we collaborate with the accounting team.
PART A_11

Now, let’s review some words.
(Please review the mispronounced words and expressions.)

PART A_12

PART B_1

Please fill in the blanks by using the words you learned above. Then, please read aloud the sentences.

PART B_2

1. Employees from Japan __________ virtually with workers from Thailand to eliminate transportation costs and maximize time.
2. We have been working on this advertisement for three months and we have not progressed. We really need to sit down and __________ so we can come up with fresh ideas.
3. The position to serve as treasurer this year was given to him because of the chairman’s __________ .
4. I called this emergency meeting because our auditors are coming next week and I need a __________ on some of the information in our financial statement.
5. The board of directors are currently meeting at the __________ so we can’t use it until 1PM.
PART B_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_4

PART C_1

Now, you will make sentences by using the word you learned.
(Please send the sentences that need grammar corrections to your student.)

PART C_2

word: collaborate
.
word: Chairperson
.
word: brainstorm
.

PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

Business Meeting Vocabulary 6

PART A_1

We will read aloud the words, the meaning and the example Sentence below. Please repeat after me. I will check your pronunciation.

PART A_2

Word: at stake
Meaning: at risk; in danger of being lost
Example Sentence: We have to do our best to increase our sales this year because a lot of jobs are at stake.
PART A_3

Word: back to the drawing board
Meaning: to start something over again, and go back to the planning stage of something
Example Sentence: The board of directors did not like Martin’s design so he has to go back to the drawing board.
PART A_4

Word: ballpark figure
Meaning: an approximate number, a rough figure, a general idea of something
Example Sentence: Please give me a ballpark figure of the amount we lost last month so I can adjust my report, thank you.
PART A_5

Word: bottom line
Meaning: (1) Literal definition: The last number on a profit and loss statement – the total earnings that a company takes in.
(2) Figurative definition: The final result or the final outcome. The most important point
Example Sentence: So the bottom line is, if we don’t earn enough for the company this year, we’re going to have to let many of our workers go.
PART A_6

Word: call it a day
Meaning: to stop working for the day
Example Sentence: Everyone worked really hard today, I guess we can call it a day and come back with fresh ideas tomorrow.
PART A_7

Word: cut corners
Meaning: complete a task in the fastest, easiest and cheapest way possible. Usually when someone cuts corners, the quality of the work is reduced
Example Sentence: I’m giving you this task early because I don’t want you to cut corners. Make the team proud.
PART A_8

Word: get down to business
Meaning: to stop making small talk and start talking about serious topics related to business
Example Sentence: Since everyone is here, I think we can get down to business.
PART A_11

Now, let’s review some words.
(Please review the mispronounced words and expressions.)

PART A_12

PART B_1

Please fill in the blanks by using the words you learned above. Then, please read aloud the sentences.

PART B_2

1. I’m really tired, could we please _________________ and just continue tomorrow?
2. The manager spent the entire two hours giving a lot of examples and excuses for us. The _________________ really is, we’re not doing well as a team. He was just being nice.
3. I need this done by tomorrow but I barely even started. I think I should _________________ but I’m sure my supervisor will notice it.
4. We’ve already wasted enough time, let’s _________________, please.
5. The board of directors rejected our plan so we have to _________________ as soon as possible.
PART B_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_4

PART C_1

Now, you will make sentences by using the word you learned.
(Please send the sentences that need grammar corrections to your student.)

PART C_2

word: at stake
.
word: bottom line
.
word: get down to business
.

PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

Business Meeting Vocabulary 5

PART A_1

We will read aloud the words, the meaning and the example Sentence below. Please repeat after me. I will check your pronunciation.

PART A_2

Word: Participant
Meaning: person who attends and joins in an event
Example Sentence: Please make sure that each participant receives a digital copy of this morning’s presentation.
PART A_3

Word: Proxy vote
Meaning: a vote cast by one person for or in place of another
Example Sentence: We are not going to allow proxy votes next month so make sure you attend the meeting.
PART A_4

Word: Punctual
Meaning: on time (not late)
Example Sentence: Participants from the head office are always punctual so make sure no one from our branch comes in late for the conference.
PART A_5

Word: Recommend
Meaning: suggest
Example Sentence: I recommend that you bring last month’s report so we can compare it with this month’s.
PART A_6

Word: Show of hands
Meaning: raised hands to express an opinion in a vote
Example Sentence: From the show of hands it appears that everyone is in favor of increasing the budget for the new office building.
PART A_7

Word: Strategy
Meaning: plan to make something work
Example Sentence: Your committee will have to come up with a strategy to attract more teenagers to use our services.
PART A_8

Word: Unanimous
Meaning: in complete agreement; united in opinion
Example Sentence: The heads of the department were unanimous in their approval of the extension of her contract with us.
PART A_9

Word: Vote
Meaning: to express (the expression of) an opinion in a group by voice, hand, ballot, etc.
Example Sentence: If you want your voice to be heard, you need to at least vote on the motion to extend our working hours on Fridays.
PART A_10

Word: Wrap up
Meaning: finish
Example Sentence: I’m sorry we have to wrap up now because I have a scheduled meeting in 5 minutes. Thank you for coming.
PART A_11

Now, let’s review some words.
(Please review the mispronounced words and expressions.)

PART A_12

PART B_1

Please fill in the blanks by using the words you learned above. Then, please read aloud the sentences.

PART B_2

1. There must be a ________ because there are 15 ballots here but only 14 attendees.
2. The board made a ________ decision to give everyone a 10% salary increase.
3. Ms. Brown is a ________ to this year’s Management Conference. Please give her all the assistance she needs.
4. If we don’t ________ this meeting soon, I’ll miss my 2 p.m. appointment. It’s already 1:55.
5. We need to meet again next week to come up with a new ________. Clearly, the one we have is not generating us enough profits.
PART B_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_4

PART C_1

Now, you will make sentences by using the word you learned.
(Please send the sentences that need grammar corrections to your student.)

PART C_2

word: proxy vote
.
word: strategy
.
word: wrap up
.

PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

Business Meeting Vocabulary 4

PART A_1

We will read aloud the words, the meaning and the example Sentence below. Please repeat after me. I will check your pronunciation.

PART A_2

Word: Grievance
Meaning: complaint
Example Sentence: I have requested your attendance to this meeting because we’d like to sort out a grievance reported by one of your team members.
PART A_3

Word: Guest speaker
Meaning: person who joins a group in order to share information or deliver a speech
Example Sentence: Our guest speaker for next month’s conference must have an extensive experience in marketing.
PART A_4

Word: Implement
Meaning: make something happen; follow through
Example Sentence: We are tasked to implement the new rules and regulations on closing sales so we have to monitor every agent’s calls.
PART A_5

Word: Mandatory
Meaning: required
Example Sentence: Attendance to this week’s meeting is mandatory so please clear your schedule.
PART A_6

Word: Minutes
Meaning: a written record of everything said at a meeting
Example Sentence: Before we proceed, please review the minutes from last month’s meeting.
PART A_7

Word: Motion
Meaning: a suggestion put to a vote
Example Sentence: The motion to create an online store website has been passed.
PART A_8

Word: Objectives
Meaning: goals to accomplish
Example Sentence: I’m sorry we couldn’t cover all of our objectives in today’s meeting.
PART A_9

Word: Opening remarks
Meaning: chairperson or leader’s first words at a meeting (i.e. welcome, introductions)
Example Sentence: I will keep my opening remarks brief so we can finish on time.
PART A_10

Word: Projector
Meaning: a device that projects an image onto a screen or other surface
Example Sentence: Please make use of the projector when you present your reports so we can all visualize the progress of your projects.
PART A_11

Now, let’s review some words.
(Please review the mispronounced words and expressions.)

PART A_12

PART B_1

Please fill in the blanks by using the words you learned above. Then, please read aloud the sentences.

PART B_2

1. The ________ to extend employees’ lunch break to two hours was rejected.
2. We are sending this memo to all department supervisors and we expect them to strictly ________ the new rules on office decorum.
3. Attendance is not ________ but if you attend the office gathering, you’d get to know your co-workers better.
4. If you want to report a ________, you need to write a letter to the HR Department.
5. This room doesn’t have a ________ so we’d better look for another venue. We need to show everyone our PowerPoint presentation.
PART B_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_4

PART C_1

Now, you will make sentences by using the word you learned.
(Please send the sentences that need grammar corrections to your student.)

PART C_2

word: guest speaker
.
word: implement
.
word: opening remarks
.

PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

Business Letter Writing 4

PART A_1

We will read aloud the phrases below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. I am pleased with the invitation to…
2. Unfortunately, I cannot attend…
3. I feel that I will not have sufficient time to prepare myself because…
PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

Now, you will make sentences by using the phrases you learned.
(Please send the sentences that need grammar corrections to your student.)

PART B_2

1. I am pleased with the invitation to __________________.
2. Unfortunately, I cannot attend __________________.
3. I feel that I will not have sufficient time to prepare myself because __________________.
PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the passage below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

Version I
Dear Miss Rodriguez:

I am very pleased with the invitation that I received from you inviting me to make a speech for the National Association of Secretaries on June 11. Unfortunately, I regret that I cannot attend the meeting on June 11. I feel that I do not have sufficient time to prepare myself because I received your invitation on June 3 and it is not enough time to prepare myself completely for the speech.

Yours truly,

Version II
Dear Miss Rodriguez:

I am pleased with the invitation to speak to the National Association of Secretaries. Unfortunately, I cannot attend the meeting on June 11.

I feel that I will not have sufficient time to prepare myself because I received your invitation on June 3.

I will be happy to address your organization on another occasion if you would give me earlier notice. Best of luck with your meeting.

Sincerely yours,

PART C_3

Now, let’s review your answers.
(Please review the mispronounced words and expressions.)

PART C_4

PART C_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.
(Please review the mispronounced words and expressions.)

PART C_6

1. What is the intent of the letter above?
Answer:
2. Why did the sender turn down the invitation of Miss Rodriguez?
Answer:
3. What will the sender be happy to do on another occasion?
Answer:

PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_2

1. How does Version I of the letter above sound like? Is the writing style appropriate for business?
Answer:
2. Is it difficult to turn down an invitation? Discuss.
Answer:
3. If you were Miss Rodriguez, how would you respond to the sender of the letter above?
Answer:

PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART E_1

We will read aloud the passage below. Then, let’s discuss how you can improve the letter below.
(Please send the mispronounced words and expressions to your student.)

PART E_2

Dear Ms. Grant:

I’m sorry I cannot present my research to your employees on July 30 because I’m busy. I can present my research to your employees if we reschedule. I can do it on August 5.

Hope to hear from you soon! Thanks.

Yours truly,

Business Meeting Vocabulary 2

PART A_1

We will read aloud the words, the meaning and the example Sentence below. Please repeat after me. I will check your pronunciation.

PART A_2

Word: Ballot
Meaning: a type of vote, usually in writing and usually secret
Example Sentence: The result of the ballot will be released
at the end of the week.
PART A_3

Word: Board of directors
Meaning: group of elected members of an organization/company who meet to make decisions
Example Sentence: The board of directors will gather for an informal meeting at The Century Hotel Cafe.
PART A_4

Word: Boardroom
Meaning: a large meeting room, which often has one long table and many chairs
Example Sentence: The boardroom has already been reserved so we’ll have to meet somewhere else. Could you check if the executive lounge is available?
PART A_5

Word: Brainstorm
Meaning: thinking to gather ideas
Example Sentence: I called this impromptu meeting so we could brainstorm some creative ideas for our new project.
PART A_6

Word: Casting vote
Meaning: deciding vote (usually by the chairman) when the votes are otherwise equal
Example Sentence: The casting vote won her a seat in the board of directors.
PART A_7

Word: Chairperson / chair
Meaning: the person who leads or presides at a meeting
Example Sentence: As chairperson, I have to make sure everything is in place for the meeting next month.
PART A_8

Word: Clarification / verification
Meaning: explanation/proof that something is true/understood
Example Sentence: Could someone please provide a clarification for this week’s company expenses?
PART A_9

Word: Closing remarks
Meaning: last thoughts spoken in a meeting (i.e. reminders, thank you)
Example Sentence: It is impolite to leave while the chair is giving his closing remarks.
PART A_10

Word: Collaborate
Meaning: work together as a pair/group
Example Sentence: We can only accomplish this project if we collaborate with the accounting team.
PART A_11

Now, let’s review some words.
(Please review the mispronounced words and expressions.)

PART A_12

PART B_1

Please fill in the blanks by using the words you learned above. Then, please read aloud the sentences.

PART B_2

1. Employees from Japan __________ virtually with workers from Thailand to eliminate transportation costs and maximize time.
2. We have been working on this advertisement for three months and we have not progressed. We really need to sit down and __________ so we can come up with fresh ideas.
3. The position to serve as treasurer this year was given to him because of the chairman’s __________ .
4. I called this emergency meeting because our auditors are coming next week and I need a __________ on some of the information in our financial statement.
5. The board of directors are currently meeting at the __________ so we can’t use it until 1PM.
PART B_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_4

PART C_1

Now, you will make sentences by using the word you learned.
(Please send the sentences that need grammar corrections to your student.)

PART C_2

word: collaborate
.
word: Chairperson
.
word: brainstorm
.

PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

Business Letter Writing 3

PART A_1

We will read aloud the phrases below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. I am sorry to inform you that your application for … has been turned down.
2. Our credit department believes that…
3. We will be delighted to…
PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

Now, you will make sentences by using the phrases you learned.
(Please send the sentences that need grammar corrections to your student.)

PART B_2

1. I am sorry to inform you that your application for __________________ has been turned down .
2. Our credit department believes that __________________.
3. We will be delighted to __________________.
PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the passage below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

Version I
Dear Miss Biggs:

Having conducted our standard credit investigation, we have concluded that it would be unwise for us to grant your credit at this time.

We believe that the extent of your current obligations makes you a bad credit risk. As you can understand, it is in our best interest to grant charge accounts only to those customers with proven ability to pay.

Please accept our sincere regrets and feel free to continue to shop at Allen’s on a cash basis.

Sincerely yours,

Version II
Dear Miss Biggs:

I am sorry to inform you that your application for an Allen’s charge account has beenturned down.

Our credit department believes that, because of your credit obligations, additional credit might be difficult for you to handle at this time. Your credit reputation is too valuable to be placed in jeopardy. We will be delighted, of course, to reconsider your application in the future should your financial responsibilities be reduced. Until then, we hope you will continue to shop at Allen’s where every customer is our prime concern.

Sincerely yours,

PART C_3

Now, let’s review your answers.
(Please review the mispronounced words and expressions.)

PART C_4

PART C_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.
(Please review the mispronounced words and expressions.)

PART C_6

1. What is the intent of the letter above?
Answer:
2. Why was Miss Biggs’ Allen charge account application turned down?
Answer:
3. What does Allen’s hope Miss Biggs will do?
Answer:

PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_2

1. If you were to receive Version 1 of the letter above, how would you feel?
Answer:
2. If you received Version II of the letter above, would you be encouraged to reapply for an Allen’s charge account? Why or why not?
Answer:
3. Which sentences/expressions from Version 1 of the letter above sound rude/impolite?
Answer:

PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART E_1

We will read aloud the passage below. Then, let’s discuss how you can improve the letter below.
(Please send the mispronounced words and expressions to your student.)

PART E_2

Dear Mr. Lowe:

With reference to your letter last Thursday, I can’t answer it because my boss, Mr. Avery, is out of town. If I gave you any information about the new contract with Hastings Development Corporation, he might not like it.

If Mr. Avery wants you to have that information, I’ll have him write to you when he returns in two weeks.

Yours truly,

Business Letter Writing 2

PART A_1

We will read aloud the phrases below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

1. a few people have taken advantage of lenient company policies regarding…
2. …we must all now conform to tougher regulations
3. …we are asking all department supervisors to help us enforce these new rules
PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

Now, you will make sentences by using the phrases you learned.
(Please send the sentences that need grammar corrections to your student.)

PART B_2

1. A few people have taken advantage of lenient company policies regarding __________.
2. __________ we must all now conform to tougher regulations.
3. __________ we are asking all department supervisors to help us enforce these new rules.
PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the passage below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

Version I
TO: Department Supervisors
FROM: Assistant Director

Inform your subordinates:

1. Because so many have taken advantage of past leniency, lateness will no longer be
overlooked. Paychecks will be docked as of Monday, March 6.

2. As a result of abuses of employee privileges, which have resulted in exorbitant longdistance telephone bills, any employee caught making a personal call will be subject to disciplinary action.

As supervisors, you will be required to enforce these new regulations.

Version II
TO:
From: Wanda Hatch, Assistant Director

Unfortunately, a few people have taken advantage of lenient company policies
regarding lateness and personal phone calls. As a result, we must all now conform to tougher regulations.

Please inform the members of your department that:

1. Beginning Monday, March 6, the paychecks of employees who are late will be
docked.

2. Personal phone calls are no longer permitted.

It is a shame that the abuses of a few must cost the rest of us. But we are asking all department supervisors to help us enforce these new rules.

PART C_3

Now, let’s review your answers.
(Please review the mispronounced words and expressions.)

PART C_4

PART C_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.
(Please review the mispronounced words and expressions.)

PART C_6

1. Why did the assistant director issue a memo to all department supervisors?
Answer:
2. What does the memo say about lateness?
Answer:
3. What does the assistant director want all department supervisors to do?
Answer:

PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_8

PART D_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_2

1. Which memo version do you think is better? Why?
Answer:
2. If you were to receive Version 1 of the memo above, how would you feel?
Answer:
3. When do heads/managers/directors usually issue a memo?
Answer:

PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART E_1

We will read aloud the passage below. Then, let’s discuss how you can improve the letter below.
(Please send the mispronounced words and expressions to your student.)

PART E_2

TO: Department Managers
FROM: Branch Director

Tell your subordinates:

1. Because our customers complained about many of our employees taking too long to respond to e-mails, distractions such as the use of mobile phones, listening to music and checking of Facebook will no longer be allowed.

2. Because many of our employees spend more than one hour for their lunch break,
any employee who comes to work late from lunch will be considered on a half-day.

As department managers, you have to enforce these new regulations.