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Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 3: 職場での交流 3

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When explaining rules and regulations, use “We have to…” instead of “You have to…”
2. Don’t use “must” when explaing rules; instead use “need to” or “have to.”
2. Try to be polite and respectful when explaining rules to colleagues.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Bob. Oh, do you realize there’s no smoking in the building?
B: No, I didn’t. I’m on a short break and felt like smoking.
A: I see. Well, we have to smoke outside in the designated smoking area when we want to smoke.
B: I’m sorry. I didn’t see any ‘no smoking’ signs so I assumed it would be okay.
A: That’s right. We don’t have any signs posted, but you can read about this rule in the employee handbook.
B: I got it. Again, sorry. I’ll be sure to read the employee handbook later today.
A: Okay. And yes, please smoke outside in the smoking area. It’s quite a pretty little spot!
B: Definitely. Thanks for telling me.
A: No problem!
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever had to inform a colleague about a company rule?
Answer:
2. If so, were you uncomfortable being in this position?
Answer:
3. Have you ever broken any company rules?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: Your colleague broke a rule. You need to correct him/her politely.

(Your tutor will pretend to be your colleague.)
Expressions: – We have to…
– We need to…

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 2: 職場での交流 2

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When asking a colleague to help with your work, instead of using “Can you…?”, use “Would you…?”
2. It is more polite to say “I’d really appreciate it if…”
3. Remember that helping other staff with their tasks will be appreciated. It’s important to be a team player.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Bob. Do you have a minute?
B: Sure.
A: I’ve been working hard on this report, and I’d really appreciate it if you could help with it.
B: Well, I probably can’t do it just yet, but I’d be glad to work on it later.
A: Oh, that would be great. Do you think you can finish it by today?
B: Yes, not a problem.
A: Great. I will be stepping out later, so would you mind sending me an email when you’ve finished?
A: Yes, I’ll do that.
A: Thanks so much.
A: Glad to help.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever asked a colleague to help with a work task?
Answer:
2. Have you ever been asked by a colleague to help with something?
Answer:
3. How do you show your appreciation to a colleague who has helped you?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: Ask your colleague for help with your presentation.

(Your tutor will pretend to be your colleague.)
Expressions: – I’d really appreciate it if…
– Would you mind…

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 1: 職場での交流 1

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. It’s important to learn how to greet and talk to your colleagues at the beginning of the day, or during break times. This helps the staff feel like a cohesive unit and friendly towards one another.
2. When trying to start conversations naturally, use “～, isn’t it?” and “looks like～.”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Bob!
B: Hello, Kei. It sure is cold out today, isn’t it?
A: Yes, very cold. It looks like it might snow.
B: It could very well snow, just in time for Christmas, too!
A: So did you see the news about the big accident at the factory this morning?
B: Yes, I caught some of that news story. What happened exactly?
A: I’m not sure, but I hope everyone will be okay.
A: Yeah, me too.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Do you like engaging in small talk? Why or why not?
Answer:
2. When not talking about work-related topics with your colleagues, what other topics do you like to discuss?
Answer:
3. Do you consider yourself shy or outgoing?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are talking about the weather with your co-worker. He/she will then ask you about a current event.

(Your tutor will pretend to be your co-worker.)
Expressions: – … isn’t it?
– looks like …

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Presentation 4: プレゼン 4

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. If you have three topics, you should try to explain the outline in an organized way. You can use these sequence words: “First…Then…Finally…”
2. You should be ready for questions; commonly, at the end of presentations, the speaker facilitates a Q&A session. You can say, “Feel free to ask me questions…”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: I’d like to begin by giving you the outline. I’ve divided my talk into three parts. First, I’m going to introduce our history and discuss our mission statement, business aims, and philosophy. Then, I will give you an idea of a typical day for our employees. Finally, I will speak about the hiring process at Brauhaus. Each of these sections that I have just outlined will be roughly 15 minutes long. With a further 10 minutes at the end for questions and answers, the whole presentation will take almost one hour long. Of course, feel free to ask me any questions at any time. OK, let’s move on to the main parts….
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. What is the purpose of giving an outline?
Answer:
2. Could you think of other sequence words besides, first, then and finally?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are the head salesperson in your department. You will prepare a short outline of your presentation.

(Your tutor will pretend to be your co-worker.)
Expressions: – First…Then…Finally…
– Feel free to ask me questions.

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Presentation 3: プレゼン 3

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Show appreciation for the attendants by saying not only “thank you so much for…”, but also “I’m grateful because…” or “I’m pleased to have the opportunity of…”
2. When you start to talk about the background, you can say such as “To give you a brief overview,” or “As you all aware…”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hello, everyone. I’m very pleased to have this opportunity. My name is Steven McCreary, the head salesperson within the Women’s Marketing Department at Brauhaus Fashion. The purpose of my presentation today is to introduce the history and achievements of our company. I would be honored if some of you were interested in joining our team. I plan to speak for about an hour. Now, let’s begin. First of all, I would like to give you a brief overview. As you are all aware, Brauhaus Fashion is one of the top design companies in the industry we…
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. How would you introduce yourself at the beginning of a presentation?
Answer:
2. What do you think should be highlighted in an introduction?
Answer:
3. How long do you think an introduction should last?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are the head salesperson in a department store. You will make an introduction for your presentation.

(Your tutor will pretend to be your co-worker.)
Expressions: – Thank you so much for…
– To give you a brief overview…

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Presentation 2: プレゼン 2

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When you are asked to give the feedback for presentation, you should check the following parts: persuasiveness, creativity, logicality, or expressiveness.
2. “Would you give me feedback on my presentation?” or “Please give me feedback on my presentation.” are polite to ask your colleagues for their opinions.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Carol. Have you finished reading the presentation materials? Would you give me some feedback on my presentation?
B: Sure. They are mostly good.
A: I wonder whether my logic is correct and persuasive. Would you let me know your opinion?
B: Your reasoning is convincing enough and the introduction and conclusion are quite easy to understand. There is probably room for improvement in the order of the support messages. Changing the order of some contents would make your presentation clearer.
A: That sounds a nice idea, thank you. How about creativity?
B: Your solution is very unique. It only remains for you to talk with confidence, which helps your opinion to be powerful.
A: I’m glad you say that. I’ll do my best. Thank you for your advice!
A: You’re welcome. Good luck, Steve.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Has someone ever given you good advice?
Answer:
2. What do you think is needed for helpful feedback?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are talking to your colleague. You will ask for feedback from him/her.

(Your tutor will pretend to be your colleague.)
Expressions: – Would you give me feedback on my…
– How about my…

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 6: 職場での交流 6

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When offering casual advice to a coworker, avoid using “You should…” because it can sound too bossy. It is more appropriate to say “You/we might want to…” when pointing something out.
2. There is nothing wrong with offering a small piece of advice every once in a while. Just try to be respectful and polite when doing so.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: So are you heading out to lunch?
B: I’m sure.
A: It looks like it will rain. You might want to bring an umbrella.
B: Hmmm, I think I might risk it.
A: We don’t want you to catch a cold.
B: All right. I guess I’ll go get my umbrella. Thanks, Kei.
A: Just don’t want you getting wet!
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Do you often offer unsolicited advice at work?
Answer:
2. If so, how do people usually react?
Answer:
3. How do you react when given unsolicited advice?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are at work when a coworker tells you that you should wear your coat to lunch because it is cold outside. React to his/her advice.

(Your tutor will pretend to be your coworker.)
Expressions: – I think I might..
– All right, guess I’ll go get

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 5: 職場での交流 5

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When trying to delicately answer a question, instead of replying on Yes/No, use “I’m afraid not,” or “I’m afraid so.”
2. Instead of focusing on the negative, find something positive about the situation at hand. For example, if a colleague is disappointed because there is no cafeteria in the building, point out the shops and restaurants near the office.
3. It is more natural to say “I don’t think we should…” than “I think we shouldn’t…”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Bob.
B: Oh! Hello, Kei.
A: Are you looking for something?
B: Yes, I’m looking for the cafeteria.
A: Oh, sorry, Bob. I’m afraid we don’t have a cafeteria.
B: I didn’t realize that.
A: Sorry to disappoint you.
B: I’m wondering where I should eat for lunch.
A: There are some shops and restaurants nearby. See, I don’t think we should have a cafeteria. It gives us the chance to go out and get some fresh air.
B: Yeah, I see your point. Thanks!
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Do you have a cafeteria at work?
Answer:
2. If not, where do you usually eat your lunch?
Answer:
3. Do you ever bring your lunch to work? Why or why not?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: It is your first day at work and you are looking for the cafeteria. Ask a colleague where it is. He/She will tell you that there is no cafeteria in your office. Act disappointed.

(Your tutor will pretend to be your colleague.)
Expressions: – I’m looking for~
– I didn’t realize that.

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Negotiation 4: 交渉 4

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Ask the other side to provide more concrete information
2. Try not to force the other side to answer with “yes” or “no.” The aim is to get information from the other side.
2. To confirm the other side’s point of view, you might start by asking, “Am I right in thinking that…?”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: My department head would really like for me to get this price down.
B: I understand that. However, we’re ready to offer 100 units for $10,000.
A: Am I right in thinking that you can’t go lower than $10,000?
B: I’m sorry, but that’s correct.
A: And you can’t currently offer any special deals?
B: Not at the moment, no. It really is the low end of the market price, and as a vendor, we really can’t go lower.
A: Not even just a little, say 5% lower?
A: No. Then we would feel obliged to offer that price to all of our customers, and it’s impossible to do that right now.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever experienced difficulty getting someone to provide information during a negotiation?
Answer:
2. How do you get people to provide information without pressuring them unnecessarily?
Answer:
3. Have you ever had to politely tell someone “no”?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are the representative of the purchaser. You will ask for more concrete information from the supplier about the proposal.

(Your tutor will pretend to be the representative of the supplier.)
Expressions: – Am I right in thinking that…
– Are you offering any…

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Negotiation 3: 交渉 3

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Try to remain objective when listening to the other side’s proposal. Try also to not be too critical, instead showing your effort to learn something about the proposal.
2. When accepting a proposal say, “Yes, I think we can do business on that basis. “When rejecting a proposal say, “I’m afraid we can’t accept …”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. Starting from the 5th line, the student (or tutor) can choose between two possible responses. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Can I have an estimate for 100 units?
B: Certainly. We’re looking at $10,000.
A: Is there any way we can talk you down to $8,000?
B: I’m sorry, but we can’t go below $10,000.
A: Okay, we’ll buy 100 units at that price./Sorry, we can’t buy 100 units at that price.
B: Great, I think we have a deal./I’m sorry we can’t make a deal.
A: Yes, we can do business on this basis./I’m afraid we can’t accept your proposal.
A: I look forward to doing business with you./I’m sorry it didn’t work out.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever had to discuss price in a negotiation?
Answer:
2. Have you ever been in a position to accept or reject an offer?
Answer:
3. Have you ever felt uncomfortable rejecting an offer?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are the representative of the purchaser. The supplier shows a proposal and you will either accept or reject it.

(Your tutor will pretend to be the representative of the supplier.)
Expressions: – Yes, we can do business on this basis./I’m afraid we can’t accept your proposal.
– I look forward to doing business with you./I’m sorry it didn’t work out.
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