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Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 4: 職場での交流 4

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. If a colleague asks a tough question, and either you can’t or don’t want to share your honest opinion, use a euphemistic expression like “That’s a good question,” or “It depends.”
2. Instead of answering with “I don’t know,” say “I’m not sure.”
3. Try not to take offense when a colleague asks a tough question; difficult challenges are a normal part of the workplace.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Kei. Do you have a minute?
B: Sure. Something I can help you with?
A: Well, I was wondering why sales were down this quarter.
B: That’s a good question. I was wondering the same thing.
A: Do you know of any factors that may have influenced sales?
B: Well, I know my team works very hard, so I really can’t explain why sales are down. Perhaps it’s the sluggish economy?
A: Yes, well…the boss seems a little concerned.
B: I’m just not sure what to say.
A: We can talk more about it later.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever been put on the spot at work with a tough question?
Answer:
2. Have you ever had to explain a particular failure at work?
Answer:
3. Have you ever had to ask a colleague a difficult question about their performance?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You’re the employee who must answer a difficult question about your performance at work. You will explain yourself to your colleague.

(Your tutor will pretend to be your colleague.)
Expressions: – That’s a good question.
– Well, I know…

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 8: 職場での交流 8

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. It is natural to tell someone “good luck” when a big change at work occurs, such as a transfer.
2. If someone at work seems nervous about a transfer or another big change, try to say something positive such as “That sounds exciting”.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi, Kei. What’s new?
B: Hi, Bob. Actually, I’ve got some big news. I’m being transferred to our New York office.
A: Wow, that is big news. I didn’t realize that.
B: Yeah, I just found out this morning.
A: How do you feel about it?
B: To be honest, it hasn’t really sunk in yet, so I’m not sure how to feel.
A: Well… New York! That sounds exciting. Good luck!

B: Thank you.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever encouraged a coworker during a big change?
Answer:
2. If so, what were the circumstances: a promotion, job transfer, or some other big change?
Answer:
3. Have you ever received encouragement from a coworker?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are talking with your coworker about his/her transfer to another branch. Give him/her some words of encouragement.

(Your tutor will pretend to be your coworker.)
Expressions: – That sounds exciting.
– Good luck!

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Communication 7: 職場での交流 7

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. It is more idiomatic to use “What if…” than “What will you do if…” when asking someone a hypothetical question.
2. When inviting someone into a discussion, avoid blunt commands like “Sit down” and “I want…” Instead, use polite phrases like “Please have a seat” and “Won’t you seat down”.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hi there, Kei.
B: Hi, Bob. Finished with lunch already?
A: Yeah. Do you mind if I ask you a question?
B: Of course not. Please have a seat.
A: Thank you. Well, I heard that the annual bonuses might be less this year. Is that true?
B: I think so, but I’m not sure.
A: So… What if it’s true? What if your bonus is less this year?
B: If my bonus is less this year, I’ll resign from the company.
A: Wow, that’s an extreme solution.
B: Yes, an extreme solution to an extreme problem.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. How often do you ask your coworkers for their opinions?
Answer:
2. How often are you asked for your opinion?
Answer:
3. In general, do you enjoy talking with coworkers about serious issues involving work? Why or why not?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are talking with your coworker. Talk about each other’s opinions regarding vacation days and working hours.

(Your tutor will pretend to be your coworker.)
Expressions: – Do you mind if I ask you a question?
– Please have a seat.

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Presentation 7: プレゼン 7

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Comparison is very useful to provide information clearly. Use such words as “between” and “among” to clarify what contents you are comparing.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: To make the point clearer, I want to draw a comparison between these two data. These graphs both show user’s activity on the websites; one is ours and the other is of the competitor, Lavases Inc. First, please look at the column A. We found no difference between them. Both sites are used similarly in this point. In the column B, however, much more users could check the information of Lavases Inc. than in our site. I think this disparity is critical. This may be the reason why our website can’t be fully made use of. I am hoping to solve it soon…
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever made comparison in presentations?
Answer:
2. What is important in choosing the data to compare?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You will make a presentation. You will explain a certain issue using two data or graph.

(Your tutor will pretend to be teammate.)
Expressions: – To make the point clearer,
– I want to draw a comparison between these two data.

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Presentation 6: プレゼン 6

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. You have to guide the audience appropriately. You can use such words as “I’d like to start by looking at” to help them catch up with the presentation.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: To show our results more objectively, I want to use some data. I’d like to start by looking at the graph (3) on the slide. This is about our sales in recent terms, and shows that it has increased more and more during these three quarters. This may be amazing. And then, let’s move on to the next one. We researched the effects of various kinds of our promotion activities. Please pay attention to the activity on the internet, it made a substantial contribution. I can say with confidence that our challenge on the Internet succeeded, which is the last thing I want to let you know in this presentation. OK, it is about time to end, so I’d like to sum up this presentation…
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. How do you know when the audience is not catching up to the presentation?
Answer:
2. How can you engage the audience during a presentation? Give some tips.
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You will present in a meeting with your business clients. You will talk about a graph or a picture to explain a certain issue.

(Your tutor will pretend to be one of your clients..)
Expressions: – To show our results more objectively,
– I can say with confidence

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Presentation 5: プレゼン 5

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When changing a topic, you should let the audience notice it. You can use such phrases as “Up until now,” and “from now I would like to talk about…”
2. “If I could draw your attention to…” is a useful to highlight a new point.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Up until now, I’ve explained our company’s history and philosophy. Let’s move on to another topic. I want you to know how you can join our team and what you can work on in our company. First, I will show you a scenario for you as a new employee. If I could draw your attention to the slide. This is the Madalan logo. We at Brauhaus are collaborating with Madalan to create a new trend for the summer season. And this is what you guys may work on. From now on, I’d like to talk about more details of the opportunities during the next fiscal year in collaboration with Madalan. For a long time…

PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. How do you make the transition from topic to topic during a presentation?
Answer:
2. Is there anyone you know who can change a topic smoothly and clearly emphasize an important point?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You will talk about a certain issue from two kinds of perspective. Please pay attention to the transition between them.

(Your tutor will pretend to be your audience.)
Expressions: – Up until now,
– From now on,

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Negotiation 7: 交渉 7

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. It is acceptable to ask for time to think about the proposal. Say, “We cannot commit ourselves on that point until certain points are clarified.”
2. Breaks are an effective way to digest counter-arguments and reinterpret issues objectively. It might seem impolite to ask for a break, but it will help the negotiation process in the long run.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: But I’m not sure we can commit ourselves on this until certain points are clarified.
B: Certainly, I’m happy to give you time to consider the offer.
A: Thank you. Yes, that would be helpful.
B: Shall we reconvene at a later date?
A: Yes. I’ll just need to consult with my department head to discuss the details of the offer.
B: Sounds like a plan. I look forward to meeting with you again soon.
A: Yes, I’ll be in touch.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever been in a situation where you needed to bargain for more time?
Answer:
2. Do you have the authority to make important decisions at work?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You will present an idea to your teammate. Your teammate must ask for more time to make a decision.

(Your tutor will pretend to be your teammate.)
Expressions: – Certainly, I’m happy to give you time to consider the offer.
– Shall we reconvene at a later date?

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Negotiation 6: 交渉 6

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When the negotiation is difficult, you can try to compromise by adjusting your proposal so that it meets the needs of the other side.
2. Make sure you provide an alternative solution that satisfies the core essence of both proposals.
3. When you provide an alternative idea, start off by saying, “Alternatively, we could also provide…”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: So where does this leave us?
B: I’ve given it a lot of consideration, and think I came up with a good solution.
A: I’m interested in hearing your idea.
B: Well, alternatively, we could provide you with the option of waiving the delivery fee.
A: Yes, that might work.
B: So, are you going to consider this option?
A: Certainly. It’s something we can work with.
B: Excellent! I’m happy to move forward with this idea.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Consider a time when you had to compromise during a negotiation. Were you able to offer an alternative solution?
Answer:
2. If so, was the other side satisfied with the compromise?
Answer:
3. Did the other side request additional time to consider the proposed compromise?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You will reach out to a potential client and make a business offer. The potential client will act dissatisfied with the proposal. Then, you have to offer an alternative solution.

(Your tutor will pretend to be the potential client.)
Expressions: – Well, alternatively, we could ~
– So, are you going consider this option?

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Negotiation 5: 交渉 5

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Don’t present your idea as an absolute fact; explain how your idea has been formed.
2. Don’t exaggerate the story.
3. See if the other side is open to an alternative idea. Start by saying, “We’d be grateful if you～.”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Shall we proceed?
B: Certainly. We’d be grateful if you could give us 100 units for $9,000.
A: This might be difficult.
B: Can you elaborate on that?
A: The price we’re offering is quite low, and our other customers pay the same amount.
B: Perhaps we can work something else out.
A: I’ll give it consideration.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Are you comfortable asking people to explain their reasoning?
Answer:
2. Have you ever had to explain how your idea has been formed?
Answer:
3. Think about a time when you were pressured to give an immediate answer. How did you deal with that situation?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: Imagine you are participating in a discussion about price. You are the vendor, and you will to explain to your customer why you can’t offer a better price.

(Your tutor will pretend to be your customer.)
Expressions: – This might be difficult.
– The price we’re offering is quite low, and our other customers pay the same amount.

Business (Upper Intermediate)｜ビジネス会話（中上級）
Business Meeting Practice 4: 会議 10

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. When trying to ask for more information, it sounds more professional to say, “Could you go into more detail about …?”
2. When trying to encourage others to agree with your opinion, use “Shouldn’t we…?”
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Sue, do you care to share with us why you think the motorcycle division is doing so poorly?
B: Certainly. I think it’s because our competitors are growing, and we’re being outpaced.
A: Yes, but there’s not much we can do about the growth rate of our competitors.
B: Exactly.
A: So could you go into more detail about your plan to remedy this situation?
B: Yes. Shouldn’t we sell the division?
A: Sell the division? This requires serious consideration.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. When under pressure, it can be hard to speak clearly and confidently in a room full of people. What do you do to ensure your opinion is expressed clearly?
Answer:
2. Do you think it’s hard to speak with confidence in meetings?
Answer:
3. Have you ever had to share an unpopular point of view in a meeting? If so, how did people respond?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are in a meeting. You want to state your idea clearly to your teammates.

(Your tutor will pretend to be the team leader.)
Expressions: – Could you go into more detail about…
– Shouldn’t we…
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