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B_HS1b_review10

PART A_1

Let’s introduce ourselves to each other.

PART A_2

My name is ________________. What is your name?

PART A_3

I am ________________. Nice to meet you.

PART A_4

Nice to meet you too, ________________. What is your least favorite subject in school?

PART A_5

PART A_6

I see. Now, let’s begin our lesson!

PART B_1

We will read aloud the words and expressions below. Please repeat after me.
I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

geography

literature

chemistry

physics

IT (Information Technology)

PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the sentences below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

1. For the first time in history, the people in that community have started to clean the river.
2. He became aware of the different cities in his region because he studied about them in his geography lesson last year.
3. He has started reading world literature since elementary.
4. Information Technology has increased the productivity of each employee.
5. Albert Einstein won the nobel prize for physics in 1921.
6. Chemisty has taught me useful skills such as logic, reasoning and problem solving.
PART C_3

Now, let’s review some words and expressions from part C_2.
(Please review the mispronounced words and expressions from part C_2.)

PART C_4

PART D_1

Let’s do a role play with the given situations. You should mention the items below during the conversation.

PART D_2

Situation 1: Your friend has just finished reading a book. Please ask your friend about it.

(Your tutor will pretend to be your friend.)
Items: – what the title of the book is
– who the author is
– what he/she likes about the book
PART D_3

Situation 2: Your friend has just attended a talk about modern discovery. Please ask your friend about it.

(Your tutor will pretend to be your friend.)
Items: – what the talk was all about
– what he/she learned about it
– what benefits we can get from it
PART D_4

Situation 3: You visited a science museum last weekend. Please recommend it to your cousin.

(Your tutor will pretend to be your cousin.)
Items: – where the museum is
– reasons why he/she should go there
– what he/she can learn from visiting it
PART D_5

Situation 4: Your friend has just watched a documentary about the tips to improve one’s memory. Please ask your friend about it.

(Your tutor will pretend to be your friend.)
Items: – what tips are mentioned
– if he/she does the tips mentioned
– what tips he/she thinks are effective
PART D_6

Situation 5: You are a scientist and you are currently studying a specific vaccine that could fight viruses. Tell your colleagues about it by using the picture below.

(Your tutor will pretend to be one of your colleagues.)
Items:
PART D_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_8

PART E_1

Let’s do a free talk.
(Please do a free talk if you have time left.)

PART E_2

What do think is the best human discovery?

PART E_3

B_HS1b_practice10

PART A_1

Let’s introduce ourselves to each other.

PART A_2

PART A_3

PART A_4

PART A_5

PART A_6

PART B_1

Please look at the picture. Then, give 5 things that you see in the picture.
(If your student is having a hard time to answer, please point at each item in the picture and ask your student what each item is.)

PART B_2

Word 1:
Word 2:
Word 3:
Word 4:
Word 5:
PART B_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers.)

PART B_4

PART C_1

I will ask the following questions. Please answer based on the picture below. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. What have they done?
Answer:
2. Have they painted it yellow?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

We will read aloud the dialogue below twice. I will check your pronunciation and intonation.
First, let’s read aloud clearly and slowly to check your pronunciation. Second, let’s try to read aloud at a natural speed.

PART D_2

Darwin:
Hello, How are you? Long time no see.
Charles:
Hi uncle, I’m fine. Thanks for asking. However, I am a bit busy because of school.
Darwin:
I think that’s normal for a student like you. Anyway, have you already reviewed for your upcoming exams this month?
Charles:
I like science very much so I have started studying physics, biology, and chemistry.
Darwin:
You sound like your dad. He liked those subjects when we were younger.
Charles:
I’ve heard about that too before. Dad said that he was also a part of the literature club in junior high school.
A week later
Darwin:
Charles, how were the results of your exams?
Charles:
Surprisingly, I got 95 % on my math exam.
Darwin:
Really? Have you already told your parents about it?
Charles:
No, I haven’t. To be honest, I am not that confident about the scores that I got on the other subjects. I don’t know why but I literally forgot the names of the people, events, and geographical locations that I have studied for many nights. That’s why I got only 75 % on my history test.
Darwin:
I understand your point. However, I think you still have to tell your parents about it. Don’t worry, you don’t have to be good at everything. Cheer up!
Charles:
Thanks uncle for making me feel better.

PART D_3

Now, we’ll fill in blanks and read aloud the dialogue. I will be Darwin, and you will be Charles. After reading it once, we’ll switch roles. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART D_4

Darwin:
Hello, How are you? Long time no __________ .
Charles:
Hi uncle, I’m fine. Thanks for asking. However, I am a bit __________because of school.
Darwin:
I think that’s normal for a student like you. Anyway, __________ for your upcoming exams this month.
Charles:
I like science very much so I __________ studying physics, biology, and chemistry.
Darwin:
You sound like your dad. He __________ those subjects when we were younger.
Charles:
I __________ about that too before. Dad said that he was also a part of the literature club in junior high school.
A week later
Darwin:
Charles, how were the results of your __________ ?
Charles:
Surprisingly, I __________ 95 % on my math exam.
Darwin:
Really? __________ your parents about it?
Charles:
No, I __________ . To be honest, I am not that confident about scores that I got on the other subjects. I don’t know why but I literally forgot the names of the people, events, and geographical locations that I __________ for many nights. That’s why I got only 75 % on my history test.
Darwin:
I understand your point. However, I think you still have to tell your parents about it. __________ , you don’t have to be good at everything. Cheer up!
Charles:
Thanks uncle for making me feel __________ .

PART D_5

Now, let’s review some words and sentences from part D_4.
(Please review the mispronounced words and expressions from part D_4.)

PART D_6

PART E_1

Now, please fill in the blanks to answer the following questions about yourself.

PART E_2

Tutor: What have the scientists learned about through the years?
Student: Scientists __________ about how to send people to space.
Tutor: Have the scientists already made some objects invisible?
Student: No, they __________.

PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

PART F_1

Now, you will ask me questions. Please fill in the blanks to ask the questions below.

PART F_2

Student: __________ the scientists been able to move a human from one place to another without transportation?
Tutor: No, they __________ been able to do that.
Student: Have you already __________ a self- driving car?
Tutor: __________, I __________.

PART F_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART F_4

PART G_1

Now, please fill in the blanks to answer the following questions.
I will check if your sentences are complete and if the grammar is correct.

PART G_2

1.
Have you already seen a robot in real life? Tell me about it.
Answer:
.
2.
What memory techniques have you used for memorization?
Answer:
.
3.
Which bad habits do you want to change?
Answer:
.
4.
What are the habits you do every morning?
Answer:
.
5.
Has your smartphone ever stopped working? What did you do about it?
Answer:
.
6.
Among all the subjects in school, which is your favorite? Why?
Answer:
.
7.
How can you make something into a habit?
Answer:
.

PART G_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART G_4

PART H_1

Let’s do a free talk.
(Please do a free talk if you have time left.)

PART H_2

Tell me about the recent science discovery that you know.

PART H_3

hs_nh_jhs3_4

PART A_1

Let’s introduce ourselves to each other.

PART A_2

My name is ________________. What is your name?

PART A_3

I am ________________. Nice to meet you.

PART A_4

Nice to meet you too, ________________. What did you have for breakfast?

PART A_5

________________________________. How about you?

PART A_6

________________________________. Let’s begin our lesson!

PART B_1

We’ll read aloud the words and expressions below. Please repeat after me.
I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

closely

tears

wonder

craftsperson

driftwood

PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)
PART B_4

PART C_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART C_2

On March 11, 2012, there was a special violin performance in the city of Rikuzentakata. The audience listened closely to the sound of the violin. Some of the people were in tears. That violin was very special to everyone there.

The violin was made by Nakazawa Muneyuki, a famous violin maker. After the earthquake hit Japan in 2011, he wondered how to help as a craftsperson. Then he came up with an idea. It was to make violins from driftwood from the disaster.

PART C_3

Now, let’s review some words and expressions from part C_2.
(Please review the mispronounced words and expressions from part C_2.)

PART C_4

PART C_5

Please fill in the blanks and read aloud the passage. I will check your pronunciation and intonation.

PART C_6

On March 11, 2012, there was a special violin performance in the city of Rikuzentakata. The audience listened __________ to the sound of the violin. Some of the people were in __________. That violin was very special to everyone there.

The violin was made by Nakazawa Muneyuki, a famous violin maker. After the earthquake hit Japan in 2011, he __________ how to help as a _____________. Then he came up with an idea. It was to make violins from ____________ from the disaster.

PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
PART C_8

PART D_1

Now, please fill in the blanks to answer the following questions.
I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. Who among your friends knows how to play a musical instrument?
Answer: __________ knows how to play the _____________.
2. Why is it necessary for people to learn English?
Answer: It is necessary _____ people ____ learn English because __________.
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART D_5

Now, please fill in the blanks to answer the following questions.
I will check if your sentences are complete and if the grammar is correct.
(Please send the sentences that need grammar corrections to your student.)

PART D_6

1. Is it hard for you to finish your homework early?
Answer: _______, it (is/is not) (easy/hard) _______ me _____ finish my homework early.
2. Do you know how to get to the convenience store near your school?
Answer: __________, I __________ how ____ get to the convenience store near my school.
PART D_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_8

PART E_1

Now, please look at the picture below. Tell three things about the picture.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

ge_science

1. .
2. .
3. .
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

hs_nh_jhs2_4

PART A_1

Let’s introduce ourselves to each other.

PART A_2

My name is ________________. What is your name?

PART A_3

I am ________________. Nice to meet you.

PART A_4

Nice to meet you too, ________________. What did you have for breakfast?

PART A_5

________________________________. How about you?

PART A_6

________________________________. Let’s begin our lesson!

PART B_1

We’ll read aloud the words and expressions below. Please repeat after me.
I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

downstairs

own

communication

Mrs.

will

PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)
PART B_4

PART C_1

We’ll read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART C_2

Make your bed
Tutor: Good morning Saki! Well, make your bed and come downstairs now.
Student: Make my bed?
Tutor: Yes. We all have to make our own beds. Don’t worry, I will show you how to do it.
Student: Thank you, Mrs. Wilson.
PART C_3

Now, let’s review some words and expressions from part C_2.
(Please review the mispronounced words and expressions from part C_2.)

PART C_4

PART C_5

Please fill in the blanks and read aloud the dialogue. I will check your pronunciation and intonation.

PART C_6

Make your bed
Tutor: Good morning Saki! Well, make your bed and come downstairs now.
Student: __________ my bed?
Tutor: Yes. We all have to make our own beds. Don’t worry, I will show you how to do it.
Student: Thank you, __________ Wilson.
PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
PART C_8

PART D_1

Now, please fill in the blanks to answer the following questions.
I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. What will you do tonight?
Answer: I ______________ my homework tonight.
2. What do you have to do to be healthy?
Answer: I ______________ fruits and vegetables.
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART D_5

Now, please make complete sentences to answer the following questions.
I will check if your sentences are complete and if the grammar is correct.
(Please send the sentences that need grammar corrections to your student.)

PART D_6

1. What time do you have to get up in the morning?
Answer: .
2. Will you watch TV tonight?
Answer: .
PART D_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_8

PART E_1

Now, please look at the picture below. Tell three things about the picture.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

ge_science

1. .
2. .
3. .
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

hs_nh_jhs1_5

PART A_1

Let’s introduce ourselves to each other.

PART A_2

My name is ________________. What is your name?

PART A_3

I am ________________. Nice to meet you.

PART A_4

Nice to meet you too, ________________. When is your birthday?

PART A_5

________________________________. How about you?

PART A_6

________________________________. Let’s begin our lesson!

PART B_1

We’ll read aloud the words and expressions below. Please repeat after me.
I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

daughter

who

year

high

cute

PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)
PART B_4

PART C_1

We’ll read aloud the dialogue below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART C_2

My daughter
Tutor: This is a picture of my home in Brazil.
Student: Who’s this girl? She’s very cute.
Tutor: She’s Maria, my daughter. She likes soccer.
Student: How old is she? Is she in junior high school?
Tutor: Well, this picture is old. She’s twenty-seven years old now.
PART C_3

Now, let’s review some words and expressions from part C_2.
(Please review the mispronounced words and expressions from part C_2.)

PART C_4

PART C_5

Please fill in the blanks and read aloud the dialogue. I will check your pronunciation and intonation.

PART C_6

My daughter
Tutor: This is a picture of my home in Brazil.
Student: _____’s this girl? She’s very cute.
Tutor: She’s Maria, my daughter. She likes soccer.
Student: How _____ is she? Is she in junior ______ school?
Tutor: Well, this picture is old. She’s twenty-seven years old now.
PART C_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)
PART C_8

PART D_1

Now, please fill in the blanks to answer the following questions.
I will check if your sentences are complete and if the grammar is correct.

PART D_2

1. Who is your science teacher?
Answer: My science teacher is _________.
2. Who is your favorite anime character?
Answer: My favorite anime character is __________.
PART D_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_4

PART D_5

Now, you will rearrange the words to ask me questions using the grammar topics you learned.
(Please send the sentences that need grammar corrections to your student.)

PART D_6

1. ( who / your / is ) best friend ?
Answer: .
2. ( favorite / your / who / is ) singer?
Answer: .
PART D_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_8

PART E_1

I will ask the following questions. Please answer based on the picture below. I will check if your sentences are complete and if the grammar is correct.

PART E_2

ge_science

1. Who’s this woman?
Answer: She is a (basketball/volleyball/tennis) player.
2. Is she famous?
Answer: Yes, she (is/am/are) a famous volleyball player.
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

B_HS2b_review10

PART A_1

Let’s introduce ourselves to each other.

PART A_2

My name is ________________. What is your name?

PART A_3

I am ________________. Nice to meet you.

PART A_4

Nice to meet you too, ________________. Do you buy products online?

PART A_5

PART A_6

I see. Now, let’s begin our lesson!

PART B_1

We will read aloud the words and expressions below. Please repeat after me.
I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

old-fashioned

wind turbine

fashionable

advertise

up-to-date

PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the sentences below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

1. The price of TVs nowadays is more expensive than it used to be.
2. The new product of the brand is advertised in a fashionable way.
3. The room was designed with old-fashioned curtains to make it more stylish.
4. The wind turbines were created to provide electricity to remote locations.
5. An up-to-date report was made by his secretary.
6. His business was recognized because of his years of effort.
PART C_3

Now, let’s review some words and expressions from part C_2.
(Please review the mispronounced words and expressions from part C_2.)

PART C_4

PART D_1

Let’s do a role play with the given situations. You should mention the items below during the conversation.

PART D_2

Situation 1: You just bought a new smartphone. Please tell your friend about it.

(Your tutor will pretend to be your friend.)
Items: – How much you bought it
– Why you decided to buy it.
– What unique features it has
PART D_3

Situation 2: You and your friend are talking about music. Please share your thoughts with him/her.

(Your tutor will pretend to be your friend.)
Items: – What product you use to listen to music
– How you buy music
– How often you use it
PART D_4

You will make a presentation about the kinds of skin care products you use. Tell your classmates about it.

(Your tutor will pretend to be your classmate.)
Items: – What products you use on your face
– What benefits your face get from the products
– Who recommended the products to you
PART D_5

Situation 4: You like wearing old- fashioned clothes. Tell your friend about it.

(Your tutor will pretend to be your friend)
Items: – What kinds of old-fashioned clothes you wear
– When you started wearing them
– Where you buy them
PART D_6

Situation 5: You are good at advertising products online. Advertise a product using the picture below.

(Your tutor will pretend to be one of online customers.)
Items:
PART D_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_8

PART E_1

Let’s do a free talk.
(Please do a free talk if you have time left.)

PART E_2

What is the best advertisement you have ever watched so far?

PART E_3

B_HS2α_review10

PART A_1

Let’s introduce ourselves to each other.

PART A_2

My name is ________________. What is your name?

PART A_3

I am ________________. Nice to meet you.

PART A_4

Nice to meet you too, ________________. Does music help brain performance?

PART A_5

PART A_6

I see. Now, let’s begin our lesson!

PART B_1

We will read aloud the words and expressions below. Please repeat after me.
I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

surgery

experiment

vaccination

recovery

cure

PART B_3

Now, let’s review some words from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

We will read aloud the sentences below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART C_2

1. She’s out of surgery but she still has to take painkillers.
2. If the transplant were successful, she would be happy to see her grandchildren today.
3. If I were you, I would say yes to the brain operation because I really want to live longer.
4. One of the abilities of the brain is to gain knowledge and understanding.
5. The brains of monkeys are being studied to treat human brain disorders.
6. What comes to mind when you hear the word “seizure”?
7. People with brain disorders often experience constant headaches.
8. One of the side-effects of eating junk food is learning problems.
PART C_3

Now, let’s review some words and expressions from part C_2.
(Please review the mispronounced words and expressions from part C_2.)

PART C_4

PART D_1

Let’s do a role play with the given situations. You should mention the items below during the conversation.

PART D_2

Situation 1: You will ask your friend’s opinion about what kinds of food and activities develop our brains.

(Your tutor will pretend to be your friend.)
Items: – What kinds of food develop our brains
– What activities develop our brains
– What he/she does to develop his/her brain
PART D_3

Situation 2: You will ask your friend’s opinion about this saying “If you put 10,000 hours into something. you will become an expert.”

(Your tutor will pretend to be your friend.)
Items: – What opinion he/she has about it
– What he/she is good at
– How he/she became good at it
PART D_4

Situation 3:  You will ask your friend’s opinion about a topic below.

(Your tutor will pretend to be your friend.)
Items: – When he/she sees someone being treated unfairly, does he/she usually keep away or he/she does something
– If this situation already happened to him/her
– What he/she would do if he/she was being treated unfairly
PART D_5

Situation 4: You will ask your friend’s opinion about making a difficult decision.

(Your tutor will pretend to be your friend.)
Items: – If he/she decides quickly or it takes a long time
– How long he/she needs to decide on something
– How he/she decides (logically or based on how he/she feels)
PART D_6

Situation 5: You are at school. You will explain which is more important to you, being born a genius or working hard by using the picture below.

(Your tutor will pretend to be classmate.)
Items:
PART D_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_8

PART E_1

Let’s do a free talk.
(Please do a free talk if you have time left.)

PART E_2

In your view, are the brains of ordinary people different from geniuses?

PART E_3

Business (Upper Intermediate)|ビジネス会話(中上級)
Business Telephone 2: 電話応対 2

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Make sure to politely give the reason why you may not be able to transfer a call. You can use phrases such as “I’m afraid that it seems that he/she is on the other line at the moment,” and “I’m sorry but his line is busy.”
2. Build a relationship with the person calling by using their name frequently and by using friendly and polite language.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hello. Thank you for calling Lettuce Eat Salad Bar. This is Caesar. How may I direct your call?
B: Could I please speak to Mr. Tom Maytow of the shipping department?
A: Absolutely. May I ask who is calling, please?
B: Cameron Shipper of BH logistics.
A: Alright, thanks Mr. Shipper. Please hold the phone for just a moment while I transfer your call.
(After a few seconds)
A: Mr. Shipper, I am afraid that Mr. Maytow is on the other line at the moment. May I suggest that you try again later this afternoon?
B: Alright. Can I have his personal phone number to reach him directly?
A: Unfortunately, no. For safety reasons we do not disclose any personal information about our employees.
B: Alright, I will just call back later.
A: Great. Thanks, Mr. Shipper.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Have you ever talked with an impolite telephone operator? How did you feel?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You receive a phone call from a client’s representative. You will deny the person’s request to transfer the call to your co-worker.

(Your tutor will pretend to be the client’s representative.)
Expressions: – I’m afraid that he/she is on the another line at the moment.
– May I suggest that you try again later?

Business (Upper Intermediate)|ビジネス会話(中上級)
Business Telephone 1: 電話応対 1

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. Make sure to maintain a strong company image by conversing courteously over the phone.
2. First of all, you should say where you belong, like “From ABC corporation, Keiko Packard speaking.”
3. Instead of questioning abruptly over the telephone, use more polite questions to engage your client, such as “How may I help you”, “What can I do for you”, and “Can I be of any assistance”.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Hello, thank you for calling Beyond Beds, this is Clyde Bedwetter speaking. I am the senior sales advisor here at Beyond Beds Liverpool and today I will be your service provider. How may I help you?
B: Yes, my husband and I are in the market for a new bed set. We are wondering if you could make any recommendations based on the latest products you have.
A: Absolutely. May I ask if you have availed of our products before?
B: We’ve never bought a bed from your company before.
A: Is it at all possible that you have the exact specifications for the type of bed you are looking for?
B: We’re not really sure actually. Recently, I spoke with another sales person who recommended the Hurdel frame and mattress set. He was very helpful.
A: I see. Perhaps he has laid out some proposals for you. May I please have his name? If at all you can remember it.
B: Certainly. His name was Chris.
A: Ah, yes. Chris is an excellent sales representative. Please allow me to re-direct you.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Which phrases of Clyde do you think are polite to engage with the customer?
Answer:
2. Have you ever received a call from a customer? How did you address it?
Answer:
3. How does the language over the phone differ from face-to-face conversations?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You receive a phone call from a customer who wants to get some information about your best-selling products.

(Your tutor will pretend to be the customer.)
Expressions: – From ~ corporation, This is … speaking.
– How may I help you?

Business (Upper Intermediate)|ビジネス会話(中上級)
Business Telephone 5: 電話応対 5

PART A_1

First, we will check the points in this lesson. Please repeat after me.
PART A_2

1. To make inquiries politely, you should begin with saying “I’m calling to ask about…” or “I’m calling in reference to…”
2. It would be better to provide all relevant information first-hand before proceeding with the dialogue.
PART B_1

We will read aloud the dialogue below. Once we are done, we will switch roles and read aloud the dialogue again. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)
PART B_2

A: Thank you for calling Cedar Incorporated. This is Maple Beech speaking.
B: Hi there, this is Ivana Phelps of GottWood. I’m calling to ask about a same-day dispatch order we placed last Monday for 60 boards of 20-foot oak wood, which is scheduled to arrive here yesterday by 4:00 p.m.
A: I see, Ms. Phelps. So, may I take it that the oak wood hasn’t been delivered yet?
B: Yes. As of 6:00 p.m. today, the oak still hasn’t arrived. May I please have a word with your head of deliveries, or whom ever else is in charge of dispatches at your company?
A: Certainly. Please wait one moment while I redirect you.
PART B_3

Now, let’s review some words and expressions from part B_2.
(Please review the mispronounced words and expressions from part B_2.)

PART B_4

PART C_1

Now, please answer the following questions. I will check if your sentences are complete and if the grammar is correct.

PART C_2

1. Why do you think it is important to particularize at first?
Answer:
2. Have you ever needed to make an inquiry for a trading partner over the phone?
Answer:
3. What expressions do you think are necessary when speaking to a service provider?
Answer:
PART C_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART C_4

PART D_1

Let’s do a role play with the given situations.

PART D_2

Situation: You are a customer. Make an inquiry with a service provider over the phone.

(Your tutor will pretend to be the sales respresentative.)
Expressions: – I’m calling to ask about
– May I please have a word with