All posts by weblio PH

Intermediate Business: Making and Accepting Suggestions

2018年9月19日 weblio PH

USEFUL EXPRESSIONS

Let’s practice some expressions. Please read them aloud.

READ

When making suggestions,:

I would suggest increasing the production rate.
My suggestion would be to hire a new employee for this position.
How about cooperating with the finance department for this task?
Why don’t we monitor the daily success rate?

When accepting suggestions,:

That’s a good idea.
We could try that.
I think that’s worth trying.

READING ALOUD

Let’s read the dialogue. I will be Ms. Robins and you will be Mr. Evans. After reading it once, we’ll switch roles.

READ

Ms. Robins and Mr. Evans are having a meeting on how to increase the customer satisfaction rate of their company.

Good morning, Mr. Evans. The reason why I called for a meeting today is to ask your point of view about our recent customer satisfaction rate. But first, thank you for your effort in making time for this meeting.

No worries, Ms. Robins. It is my pleasure. Anyway, what concerns do we have for the recent customer satisfaction rate?

Based on the recent data, although the customer satisfaction rate isn’t below the target level, it has been decreasing gradually. What do you think is the reason behind that and what can we possibly do about it?

I have noticed the gradual decrease as well. Yesterday, I checked the data and thought about something. I suggest putting up a promotional activity that could give rewards to customers so that we could encourage them to use our products more.

Let’s see. I guess that’s not a bad idea. That could be worth trying. I appreciate your effort in putting up this idea. Perhaps we should do a short research about that to check if it will work. How about having a meeting with the entire team to gather their opinions about it?

That’s a great idea. Let me check the team members’ individual schedules so we can set a discussion. Thank you, Ms. Robins. I shall update you within the day.

CHECK YOUR UNDERSTANDING

Please answer the questions based on the dialogue.

ANSWER

1.	Why did Ms. Robins call for a meeting with Mr. Evans?
Answer:	________________
2.	What is Mr. Evans’ suggestion based on the data that he checked?
Answer:	________________

GUESS THE MEANING

Choose the correct meaning of the underlined word in each sentence.

ANSWER

b. aim; something that you intend to achieve
a. the speed at which something happens
a. on time; as planned

ANSWER

The employees’ goal is to go beyond the company’s monthly sales target.

decrease on sales
aim; something that you intend to achieve
something that is not important

Due to their increasing success rate since last year, the team received an award of excellence.

the speed at which something happens
information about an event
how often something doesn’t happen

All of the projects were completed on schedule.

on time; as planned
a late notice
a day to relax

CONVERSATION PRACTICE

Let’s talk. Please answer my questions.

ANSWER

1.	When was the last time you gave a suggestion? What was your suggestion?
Answer:	________________
2.	Do you think making or asking for suggestions is necessary in team meetings? Why?/ Why not?
Answer:	________________

SITUATION QUESTIONS

Please tell me what you will do given the following situations.

ANSWER

1.	You were in a team meeting and the topic is about daily cost reduction. You wanted to suggest having weekly team meetings instead of having them daily. How would you say your suggestion?
Answer:	________________
2.	Your manager asked you and your teammates for recommendations on how to improve the quality of training new employees. You wanted to recommend senior employees to train the new ones. How would you say your recommendation?
Answer:	________________

Intermediate Business: Team Report Updates

2018年9月19日 weblio PH

USEFUL EXPRESSIONS

Let’s practice some expressions. Please read them aloud.

READ

To introduce the main topic of the report:

Our team report for today covers the status of our recent project.
For today, we are going to talk about the status of our recent project.

To inform the team about project updates:

As of April 2, we have accomplished almost 50% of the project.
Before you continue doing your tasks, please take note of a few changes to our goals.

To state the next actions to the project:

Our next step is to monitor the progress of our project.
Based on the data we gathered, the next action is to increase our target for next month.

READING ALOUD

Let’s read the dialogue. I will be Mr. Evans and you will be Mr. Davies. After reading it once, we’ll switch roles.

READ

Mr. Davies calls for a team meeting lead by Mr. Evans to hear the latest updates about their ongoing project.

Good afternoon, team. I think everyone is aware that we have an ongoing project and I am glad to see everyone working hard on their individual tasks. Today, Mr. Evans will update us regarding the progress of our project. The stage is yours, Mr. Evans.

Thank you Mr. Davies. A pleasant afternoon, everyone. As you see, I have prepared a short presentation today to report some updates on the progress of our ongoing project. Take a look at the graph that we have here. It shows that last month, we have achieved a high percentage rate of 99% in our project’s progress.

That is a good sign. Can we maintain the high percentage rate of 99% to 100% for the coming months before we finish the project?

I believe we could achieve that. We have been seeing progress for the past months. It is mainly because of our hard work and continuous flow of ideas to improve the project.

I agree with that. The project’s progress rate has been increasing monthly so I think we do not need to worry about it for the mean time. Do you have any suggestions on what we should do next?

Since we have been achieving and even going beyond our target rate, all we can do for now is to observe the project’s progress and continue with what we are doing. That is the latest update for our ongoing project. Thank you everyone for coming.

CHECK YOUR UNDERSTANDING

Please answer the questions based on the dialogue.

ANSWER

1.	According to Mr. Evans, what is the latest update about the team project?
Answer:	________________
2.	Based on the update, what should the team do next?
Answer:	________________

GUESS THE MEANING

Choose the correct meaning of the underlined word in each sentence.

ANSWER

c. to add new information
b. to succeed in doing something good, usually by working hard
a. development and improvement of something

ANSWER

Mr. Walters updated the team about the project’s latest progress.

to improve one’s performance
to decline requests
to add new information

The team was able to achieve the highest percentage limit last month.

to carefully plan something
to succeed in doing something good, usually by working hard
to discuss in a business manner

The manager has talked about the progress of the team’s projects for the past two weeks.

development and improvement of something
decrease in the quality of work
meeting about a project

CONVERSATION PRACTICE

Let’s talk. Please answer my questions.

ANSWER

1.	Have you ever reported in team update meetings before? How was it?
Answer:	________________
2.	Do you think taking notes/writing details during the meeting is really necessary? Why?/Why not?
Answer:	________________
3.	What are the advantages of attending team meeting updates?
Answer:	________________

SITUATION QUESTIONS

Please tell me what you will do given the following situations.

ANSWER

1.	You are given a task by your manager to introduce the main topic and give your team an update about your project’s status for today. What would you say?
Answer:	________________
2.	You are about to state the next action plan based on the data you gathered. You wanted to continue monitoring the project for three more months. How would you say it?
Answer:	________________
3.	Your team had a meeting last week. Some updates were given regarding the progress of your projects. One of your team mates was not aware of the updates because he was not able to attend the meeting. What would you tell him?
Answer:	________________

Eiken 3 Batch 3_2

2018年9月18日 weblio PH

DIRECTIONS

In this lesson, you will practice describing pictures by answering questions.

PICTURE 1

Please study the picture below.

STUDY

QUESTIONS

Please look at the picture.
1. How many plates are there on the table?
2. What is the woman going to do?

ANSWER

1. __________________________________________________
2. __________________________________________________

PICTURE 2

Please study the picture below.

STUDY

QUESTIONS

Please look at the picture.
1. How many girls are sitting on the chairs?
2. What is the man going to do?

ANSWER

1. __________________________________________________
2. __________________________________________________

PICTURE 3

Please study the picture below.

STUDY

QUESTIONS

Please look at the picture.
1. How many pencils is she buying?
2. What is the boy in yellow going to do?

ANSWER

1. __________________________________________________
2. __________________________________________________

PICTURE 4

Please study the picture below.

STUDY

QUESTIONS

Please look at the picture.
1. How many books are there on the table?
2. What is the man going to do?

ANSWER

1. __________________________________________________
2. __________________________________________________

PICTURE 5

Please study the picture below.

STUDY

QUESTIONS

Please look at the picture.
1. How many boys are there?
2. What is the girl going to do?

ANSWER

1. __________________________________________________
2. __________________________________________________

Eiken Pre 2 Batch 1_1

2018年9月18日 weblio PH

DIRECTIONS

In this lesson, you will practice reading passages and answering questions.

PASSAGE 1

Please read the passage below silently for 20 seconds.
Then, please read aloud the passage starting from the title.
I will correct your pronunciation as you read.

READ

School Club

These days, most schools have different clubs that students can join. Some of these clubs are sports club, arts club, and English club. Students may choose which school club they like. These school clubs help improve their skills, so many students join school clubs. They usually have club activities after their classes.

QUESTION

According to the passage, why do many students join school clubs?

ANSWER

PASSAGE 2

Please read the passage below silently for 20 seconds.
Then, please read aloud the passage starting from the title.
I will correct your pronunciation as you read.

READ

Summer

Many people like going to the beach during summer. They can do different fun activities such as swimming, playing beach sports, and building sand castles. They want to stay cool and have fun during this time of the year, so a lot of people like going to the beach in summer.

QUESTION

According to the passage, why do a lot of people like going to the beach in summer?

ANSWER

PASSAGE 3

Please read the passage below silently for 20 seconds.
Then, please read aloud the passage starting from the title.
I will correct your pronunciation as you read.

READ

Homework

Nowadays, a lot of students do their homework by looking for information on the internet. Students can get information from different websites using their computers. It is a lot faster than going to the library to borrow some books, and so many students prefer to use the internet when doing their homework.

QUESTION

According to the passage, why do many students prefer to use the internet when doing their homework?

ANSWER

PASSAGE 4

Please read the passage below silently for 20 seconds.
Then, please read aloud the passage starting from the title.
I will correct your pronunciation as you read.

READ

Healthy Life

These days, some people get sick so often. Most of them do not eat healthy meals or do exercises. They also do not get enough sleep after a long busy day, so they often feel tired. They should take care of their health, and in this way they will not get sick easily.

QUESTION

According to the passage, how will people not get sick easily?

ANSWER

PASSAGE 5

Please read the passage below silently for 20 seconds.
Then, please read aloud the passage starting from the title.
I will correct your pronunciation as you read.

READ

Vending Machines

Nowadays, vending machines have been popular with many students. There are a lot of vending machines in most schools. Some students usually buy their food and drinks from vending machines during their break time. Most students do not like waiting in long lines in the cafeteria, so they choose to buy from vending machines.

QUESTION

According to the passage, why do most students choose to buy from vending machines?

ANSWER

Beginner Business Conversation : Phone Call

2018年9月18日 weblio PH

READING ALOUD

Let’s read the dialogue. I will be Sam and you will be Ms. Robins. After reading it once, we’ll switch roles.

Translation

READ

Lorem ipsum dolor sit amet, duis eligendi honestatis sed at, et mundi pertinax constituto his.

Lorem ipsum dolor sit amet, duis eligendi honestatis sed at, et mundi pertinax constituto his. Ad sed erat iisque, legere phaedrum vim ex.

Lorem ipsum dolor sit amet, duis eligendi honestatis sed at, et mundi pertinax constituto his.

Lorem ipsum dolor sit amet, duis eligendi honestatis sed at, et mundi pertinax constituto his. Ad sed erat iisque, legere phaedrum vim ex. Commune evertitur adversarium vix at, agam malis cotidieque ex per.

Lorem ipsum dolor sit amet, duis eligendi honestatis sed at, et mundi pertinax constituto his.

VOCABULARY CHECK

Let’s read the meaning and examples of each word aloud. Please repeat after me.
TRANSLATION

ANSWER

1. Word:	Day-off [TRANSLATION]
Meaning:	a day when you do not go to work [TRANSLATION]
Example:	Mr. Davies is not around because he is on his day-off.
2. Word:	Occupied [TRANSLATION]
Meaning:	busy [TRANSLATION]
Example:	Mr. Davies is occupied at the moment.
3. Word:	Convenient [TRANSLATION]
Meaning:	Available; not busy [TRANSLATION]
Example:	Mr. Evans will meet you at his most convenient time.

CONVERSATION

Let’s talk. Please answer my questions. You may ask me questions, too.

講師の質問に答えましょう。講師にも同じ質問をしましょう。

ANSWER

1.	What is the latest movie you watched so far? Did you like it?
Answer:	________________
2.	What is your most favorite English and Japanese movie?
Answer:	________________
3.	Who is your favorite English movie actor and actress?
Answer:	________________
4.	Name one movie that you would like to happen in real life.
Answer:	________________
5.	What are your favorite TV shows? Why do you like it?
Answer:	________________
6.	What kinds of movies interest you the most? (Example: Romance, comedy, science fiction, horror, mystery, etc.?)
Answer:	________________
7.	Is there a TV show that everyone seems to like but you don’t like? Why?
Answer:	________________
8.	Suggest a good TV show (Japanese and English) that I should watch.
Answer:	________________
9.	How many hours a day do you watch television?
Answer:	________________
10.	Would you ever join a talent competition show on television? Why or why not?
Answer:	________________

Eiken Pre 2 Batch 1_4

2018年9月18日 weblio PH

DIRECTIONS

Your tutor will ask you the following questions. Start your answer with “Yes” or “No” and explain your answer in 2 sentences.

QUESTION 1

Nowadays, most young people want to have the latest smartphone.
Do you also want to have the latest smartphone?

ANSWER

QUESTION 2

These days, some teenagers spend time with their friends at the mall.
Do you like going to the mall often?

ANSWER

QUESTION 3

Today, some students spend their time reading history books.
Do you like reading history books?

ANSWER

QUESTION 4

Today, some people enjoy playing indoor games like board games and playing cards.
Do you also prefer playing indoor games?

ANSWER

QUESTION 5

Nowadays, some people prefer keeping their money at home to saving at banks.
Do you also prefer to keep your money at home?

ANSWER

QUESTION 6

These days, some people are traveling to visit famous places.
Do you like visiting famous places?

ANSWER

QUESTION 7

These days, some people want to have a small garden at home.
Do you want to have a garden?

ANSWER

QUESTION 8

Nowadays, a lot of people want to eat foods from different countries.
Do you want to try eating foods from different countries?

ANSWER

QUESTION 9

Today, some people run every morning to stay healthy.
Do you like running?

ANSWER

QUESTION 10

These days, many young people like going to parties.
Do you like going to parties?

Eiken Pre 2 Batch 1_3

2018年9月18日 weblio PH

DIRECTIONS

Your tutor will ask you the following questions. Start your answer with “Yes” or “No” and explain your answer in 2 sentences.

QUESTION 1

Do you think students should have homework every day?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 2

Do you think children should always listen to their parents?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 3

Do you think everyone should study English?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 4

Do you think only those students who study hard will get rich?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 5

Do you think people should always watch news?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 6

Do you think students should listen to music while studying?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 7

Do you think all students should join school clubs?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 8

Do you think more foreigners will visit Japan in the future?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 9

Do you think it is good to clean your house every day?

If yes → Why?
If no → Why not?

ANSWER

QUESTION 10

Do you think having a few good friends is better than having many friends?

If yes → Why?
If no → Why not?

ANSWER

Eiken Pre 2 Batch 1_2

2018年9月18日 weblio PH

DIRECTIONS

In this lesson, you will practice describing pictures.

PICTURE 1

Picture A	Picture B

Question 1:
Please look at Picture A. They are doing different things. Tell me as much as you can about what they are doing using 5 actions.

Answer:
1. ________________________________________________________________________.
2. ________________________________________________________________________.
3. ________________________________________________________________________.
4. ________________________________________________________________________.
5. ________________________________________________________________________.

Question 2:
Now, look at the man in picture B. Please describe the situation.

Answer:

_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

PICTURE 2

Picture A	Picture B

Question 2:
Now, look at the woman in picture B. Please describe the situation.

Answer:

PICTURE 3

Picture A	Picture B

Question 2:
Now, look at the woman in picture B. Please describe the situation.

Answer:

PICTURE 4

Picture A	Picture B

Question 2:
Now, look at the man in picture B. Please describe the situation.

Answer:

Intermediate Business: Making Requests (old draft)

2018年9月17日 weblio PH

GUESS THE MEANING

Choose the correct meaning of the underlined word in each sentence.

ANSWER

a. a person in charge of a particular part of a company’s business
c. something should happen because of the way a person behaved
b. to politely or officially ask for something

ANSWER

Mr. Reed is the sales director of the company I am working for.

a person in charge of a particular part of a company’s business
someone who is paid to work for someone else
someone who shows visitors around a place

After working hard this week, she deserves a holiday.

giving punishment
something should never happen
something should happen because of the way a person behaved

He made a request to leave work early.

to ask for assistance
to politely or officially ask for something
to give important information

READING ALOUD

Let’s read the dialogue. I will be Ms. Robins and you will be Mr. Evans. After reading it once, we’ll switch roles.

READ

Ms. Robins talks to Mr. Evans about attending the dinner party with the company directors.

Good morning, Mr. Evans. I would like to congratulate you for your team’s excellent performance last month. In line with that, I have a request. I was wondering if you could attend the dinner party tomorrow with the company directors.

Thank you, Ms. Robins. I couldn’t have done that without your help. Regarding your request, I really appreciate the invitation, but I’m afraid I won’t be able to attend because of a family gathering tomorrow.

I understand, Mr. Evans. Would it be alright if we re-schedule the dinner party next week? You see the thing is, the company directors would really like to meet and thank you for a job well done.

I see. I’d love to meet all of them as well. I guess there won’t be any problems re-scheduling it next week. Actually, I need to travel for 6 hours to my hometown so, would it be alright if I request for a day off tomorrow?

Of course, as long as you make a written excuse for your leave. You deserve it. Enjoy your day off.

Thank you, Ms. Robins. I’ll see you next week.

CHECK YOUR UNDERSTANDING

Please answer the questions based on the dialogue.

ANSWER

1.	What request was Ms. Robins asking from Mr. Evans?
Answer:	________________
2.	Why does Mr. Evans request to take a day off on Friday?
Answer:	________________

USEFUL EXPRESSIONS

Let’s practice some expressions. Please read them aloud.

READ

When making requests:

I was wondering if you could attend the dinner party tomorrow with the company directors.
Would it be alright if I request for a day off tomorrow?

When declining requests:

Regarding your request, I really appreciate the invite, but I’m afraid I won’t be able to attend because of a family gathering tomorrow.
I’m sorry I won’t be able to attend the party because I’m really busy right now.

SITUATION QUESTIONS

Please tell me what you will do given the following situations.

ANSWER

1.	You have to attend an important family gathering on a regular working day. How would tell your manager about it?
Answer:	________________
2.	You have business trip next week. You have to ask someone form your team to do some of your tasks for two days. How would you tell him/her your request?
Answer:	________________

CONVERSATION PRACTICE

Let’s talk. Please answer my questions.

ANSWER

1.	Have you every declined requests? Why?
Answer:	________________
2.	What kind of requests do you usually accept at work/school?
Answer:	________________

Beginner Business: Handling a Complaint

2018年9月17日 weblio PH

USEFUL EXPRESSIONS

Let’s practice some expressions. I will read each sentence first. Please read after me.
まず講師がそれぞれの文章を音読します。講師に続いて読みましょう。

READ

When making formal complaints, customers would state their name and their main concern.:

苦情を伝えるときは自身の名前と懸念を述べる

Good morning, my name is Alice Smith. I would like to file a complaint.
We would like you to replace the wrong products that you delivered.

When handling complaints, inform the customer about the process and verify the complaint first, then give assurance that the problem could be fixed:

苦情を伝えられたときは内容の確認を行い、対応過程をお知らせして懸念事項が対応されることを伝える

Thank you for letting us know about the situation. We apologize for the problem we have caused.
In response to your complaint, we will verify and check our records first to process it. You have our word that we will do everything to fix this problem.
We value our customers’ needs and we hope to serve you again.

READING ALOUD

Let’s read the dialogue. I will be Alice and you will be Mr. Evans. After reading it once, we’ll switch roles.

講師がアリス、あなたがエバンズさんになって、会話文を読んでみましょう。一度読んだ後、役を交代しましょう。

READ

One busy morning, Mr. Evans receives a complaint call from a customer.

Good morning, my name is Alice Smith. I called your company’s phone number and your customer service transferred my call to Quality Assurance Department. I would like to file a complaint.

Good morning, Ms. Alice. I’m Mr. Evans, the Quality Assurance Head. What is your complaint about?

Three days ago, my family ordered three dozens of Yummy Tuna’s Spicy flavor for our grocery store directly from your company and our order was delivered to us this morning. However, one dozen of Yummy Tuna is in Original flavor instead of Spicy flavor. We would like you to replace them with Spicy flavor.

Thank you for letting us know about this situation and I apologize for the problem we have caused. In response to your complaint, we will verify and check our records first to process it. Once verified, you have our word that we will deliver a dozen Yummy Tuna, Spicy flavor, as soon as possible.

If you don’t mind, we would like to receive them in less than two days since lots of customers are buying that product everyday.

I shall take note of that. You will receive your chosen flavor in a day or two. We value our customers’ needs and we hope to serve you again. Thank you for your trust and have a good day.

CHECK YOUR UNDERSTANDING

Please answer the questions based on the dialogue.
会話文の内容について答えましょう。

ANSWER

1.	What is Alice’s complaint?
Answer:	________________
2.	When should Mr. Evans deliver the dozen Yummy Tuna’s Spicy flavor?
Answer:	________________

CONVERSATION PRACTICE

Let’s talk. Please answer my questions.
質問に答えましょう。

ANSWER

1.	When was the last time you made a complaint? What was your complaint?
Answer:	________________
2.	Do you prefer to send your complaint/s thru email/phone call or talking to people about your complaint/s personally?
Answer:	________________

SITUATION QUESTIONS

Please tell me what you will do given the following situations.
以下の状況のとき、あなたならどうするか話してみましょう。

ANSWER

1.	A very angry customer calls due to bad sevice she experienced in your company. What would you do/say to calm him/her down first before saying his/her complaints?
Answer:	________________
2.	As a customer, how would you complain if the food product (Example: Bread) you are about to buy looks bad and damaged?
Answer:	________________

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