| Answer: |
|
get well よくなる
I’m sorry to hear that. I hope you get well soon.
|
|
baggage 荷物
We will help you with your baggage.
|
|
return 戻る
Please show this card when you return to the hotel.
|
| 1. | What time will you ________ to the hotel? |
| 2. | Please ________ soon. If you don’t have any medicines with you, there’s a pharmacy nearby. |
| 3. | How many pieces of ________ do you have? |
| 1. | Please enjoy your stay with us. |
| 2. | We look forward to welcoming you again. |
| 3. | It’s my (our) pleasure, sir/ma’am. |
| 4. | Please show this card to the taxi driver when you return to the hotel. |
| 5. | Shall I tell the taxi driver your destination? |
| STAFF: | Here’s your key card, sir/ma’am. Please enjoy your ______ with us. |
| CUSTOMER: | Thank you very much! |
| STAFF: | Thank you for staying with us. We _____________ to welcoming you again! |
| CUSTOMER: | Thanks, you too! |
| CUSTOMER: | Thank you very much for assisting us! |
| STAFF: | It’s my __________, sir/ma’am. |
| STAFF: | Please ______ this card to the taxi driver when you ________ to the hotel. |
| CUSTOMER: | All right, thank you. |
| STAFF: | Shall I tell the taxi driver your ________? |
| CUSTOMER: | Yes, please. That will be a great help. |
| STAFF: | Good afternoon, sir/ma’am. Welcome to the Japan Hotel. How ________? |
| CUSTOMER: | I’m a bit unwell from the jetlag. |
| STAFF: | Oh! I hope you’ll ________ soon. |
| CUSTOMER: | Thanks. I hope so, too. |
| CUSTOMER: | Thanks for the assistance and sorry for the trouble! |
| STAFF: | You’re ________, sir/ma’am. We’re here to help. |
| CUSTOMER: | I had a wonderful stay in this hotel. I’ll definitely come back! |
| STAFF: | That’s so ________of you, sir/ma’am. Have a nice day ahead! |
| STAFF: | Good morning, sir/ma’am. Welcome to the Grand Hotel. Are you checking in, sir/ma’am? |
| CUSTOMER: | Good morning. Yes, I am. |
| STAFF: | Do you have any baggage in the trunk? |
| CUSTOMER: | Yes. Could you help me take them in? |
| STAFF: | Of course. How many pieces of baggage do you have in all? |
| CUSTOMER: | Three. |
| STAFF: | Certainly. Please wait a moment as we take the trolley. May I take your luggage now, sir/ma’am? |
| CUSTOMER: | Sure. |
| STAFF: | One suitcase and two travel bags. Is this all? |
| CUSTOMER: | Yes, that’s all. |
| STAFF: | Certainly. Please go to the receptionist, sir/ma’am. |
| STAFF: | Good morning, sir/ma’am. Welcome to the Grand Hotel. Are you _________ in, sir/ma’am? |
| CUSTOMER: | Good morning. Yes, I am. |
| STAFF: | Do you _______ any baggage in the trunk? |
| CUSTOMER: | Yes. Could you help me take them in? |
| STAFF: | Of course. How _____ piece of _____ do you have in all? |
| CUSTOMER: | Three. |
| STAFF: | Certainly. Please wait a moment as we take the trolley. _____ I take your luggage now, sir/ma’am? |
| CUSTOMER: | Sure. |
| STAFF: | One suitcase and two travel bags. Is this ____? |
| CUSTOMER: | Yes, that’s all. |
| STAFF: | Certainly. Please go to ___________, sir/ma’am. |
| STAFF: | Good _________________________________. |
| CUSTOMER: | Hello. Yes, I am. |
| STAFF: | Do ________________________________? |
| CUSTOMER: | Yes. Could you help me take them in? |
| STAFF: | Of _________________________________? |
| CUSTOMER: | Three. |
| STAFF: | Certainly. _________________________________? |
| CUSTOMER: | Yes, that’s all. |
| STAFF: | One __________________________________________. |
| CUSTOMER: | Okay. Thanks for the assistance. |
| STAFF: | Certainly. _________________________________. |
| Situation 1: |
A customer is checking in the hotel. Assist him/her.
(Your tutor will pretend to be the customer.)
|
– Could you help me take the baggage in?
– Five in total.
| Situation 2: |
A customer returned to the hotel after going out. Greet him/her.
(Your tutor will pretend to be the customer.)
|
– Thank you for taking my luggage to my room.
– I had a great time sightseeing around the area.
| Situation 3: |
A customer will go out and return to the hotel in a few hours. Instruct him/her to show the card to the taxi driver, and assist the customer with his/her destination.
(Your tutor will pretend to be the customer.)
|
– When I return, how will I tell the taxi driver where the hotel is?
– Yes, please. That will be a great help.
| Situation 4: |
A customer leaves the hotel. Greet him/her.
(Your tutor will pretend to be the customer.)
|
– Thank you for your wonderful service.
– I will stay here again.
| 1. | Why did you choose “Hotel/Bridal Course” at your school? |
| 2. | What factors do you look for when choosing a hotel? Why? |
| 3. | What are you going to do after school today? |
GOOD 































