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Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson74: Insurance

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. freight
  -the system of transporting goods from one place to another by ship, aircraft, train, or truck
  Could you confirm if the goods will be delivered by air or sea freight?
2. take out insurance on
  -to purchase coverage from an insurance company
  For safety, let us take out insurance on our company equipment.
3. short circuit
  -a bad electrical connection that causes the current to flow in the wrong direction
  The fire that broke out in the office was a result of a short circuit.
4. safeguard
  -to protect something from harm
  The new measures will safeguard the company from fraud.
5. file a claim
  -to present a written statement of a request for damages or relief
  If we have insurance, we can easily file a claim for any damage covered by the policy
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. freight 
Answer:
2. take out insurance on 
Answer:
3. short circuit 
Answer:
4. safeguard 
Answer:
5. file a claim 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
May
Naomi, I’ve been wondering for a while now. Do you think our company has insurance?
Naomi
Not that I know of. Why?
May
A few weeks ago, I read an article about business security. There was a freight company that suffered heavy losses after one of its vehicles malfunctioned and got caught in a road accident.
Naomi
That’s a frightening thought. How much did the company lose?
May
If I recall correctly, it was about $3 million.
Naomi
That’s a huge amount for a single accident!
May
I agree, and it was unforeseen, too. So I just think that our company should take out insurance on its assets.
Naomi
I agree, especially since we work in a tech company. There’s a risk of fire breaking out.
May
That’s true. We may never know when a short circuit incident may happen, and it’s not only the equipment but the office itself.
Naomi
Yes, because external factors can cause damage to our company property, too. And I can see that insurance has a lot of benefits not only to our safety.
May
Oh, definitely. For instance, property insurance can safeguard us against financial losses, like what happened to the freight company.
Naomi
And the company doesn’t need to pay for any physical damages. Insurance providers can help businesses quickly recover from losses from what I know.
May
Businesses can easily file a claim for that. I hope our company has one or if not, at least consider it.
Naomi
Perhaps we can raise it in the next meeting.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are starting a business with your friend. You read an article about insurance and its benefits. Share the following details with your tutor, who will pretend to be your business partner:
– incident (a company that lost assets due to fire)
– effect on the business
– importance of insurance and its coverage
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What type of insurance do you think would be most beneficial to your company?
2. What should businesses do before filing for any insurance?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson73: Risk management proposal

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. engagement rate
  -a metric that measures the level of engagement that a piece of created content is receiving from an audience
  Please calculate our engagement rate for this quarter and send the result to me via email.
2. downturn
  -a reduction in the amount or success of something, such as a country’s economic activity
  Analysts are forecasting a downturn in trade.
3. not take (something) lightly
  -to regard something with a great amount of seriousness or gravity
  This issue must not be taken lightly. Please schedule a meeting ASAP.
4. a matter of urgency
  -something that must be dealt with immediately
  Streamlining the best practice must be treated as a matter of urgency.
5. multidimensional
  -having many different features
  The prototype model was a multidimensional mobile phone.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. engagement rate 
Answer:
2. downturn 
Answer:
3. not take (something) lightly 
Answer:
4. a matter of urgency 
Answer:
5. multidimensional 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
PROPOSAL TO IMPROVE ENGAGEMENT RATE IN NEPTUNE NETWORK

The engagement rate of our online advertisement has decreased by 13% this month. This 4% reduction in 30 days is alarming and needs to be addressed ASAP to prevent the risk of a downturn in the long run.

Engagement rate gives our company an accurate and clear picture of our competition, hence it should not be taken lightly. If the decreasing rate continues, the company could suffer from being surpassed by our competitors. Moreover, we run the risk of gaining a negative impression in the market.

Therefore, the Marketing Department must treat this as a matter of urgency. Creating a more dynamic website with multidimensional content is a plausible solution to this. Revising the best practices may also be done if necessary.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are a supervisor and the customer satisfaction (CSAT) rate has decreased due to a missed step in the quality assurance procedure. Exchange dialogues with your tutor, who will pretend to be the Quality Assurance Department manager, and share the following details in order:
– identified risk (possible 20% drop in sales)
– personnel held accountable
– preventive measures
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How does a risk management proposal affect a business?
2. When should risk management proposals be submitted?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson72: Risk in a project

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. cover the bases
  -to do everything necessary to be sure that something is successful
  Please cover the bases of our upcoming project to ensure its success.
2. over budget
  -beyond the amount of money than had been planned for
  Make sure to calculate the costs accurately so we don’t go over budget.
3. ballpark figure
  -a rough numerical estimate or approximation of the value of something that is otherwise unknown
  Could you provide me a ballpark figure of our total sales last month?
4. probability
  -the level of possibility of something happening or being true
  The probability of price increase is low at the moment.
5. real-time
  -communicated, shown, presented, etc. at the same time as events actually happen
  We can check the real-time analysis of the production status with this system.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. cover the bases 
Answer:
2. over budget 
Answer:
3. ballpark figure 
Answer:
4. probability 
Answer:
5. real-time 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Jessie
Good day, James. Since our advertising campaign is about to begin, let’s cover the bases to avoid risks. Have you seen anything that can pose a threat?
James
The first thing that comes to mind is market research. We could run the risk of going over budget.
Jessie
Could you elaborate on that?
James
If we have limited volunteers and the like, the advertising campaign may be ineffective.
Jessie
How much do you think we would lose?
James
Based on my estimates, we could lose a ballpark figure of $100,000. This includes the extra costs for extended research in case the advertising campaign becomes inefficient.
Jessie
That’s quite a loss. What’s the probability of this happening?
James
Quite high, I’m afraid. Our competitors have already released their products so our target consumers may not be so interested anymore.
Jessie
I see. What course of action should we take?
James
I suggest continuing research during the production phase. We may soften the blow this way, and we could see any real-time changes in the market demand.
Jessie
That’s a plausible resolution. Thank you, James. I’ll take note of everything.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are in a meeting with your assistant to discuss the risk of manufacturing a new car model. Cover the issues below and exchange dialogues with your tutor, who will be your assistant.
– area of risk (safety issues to the workers)
– effect of the risk
– the ballpark figure of loss
– probability
– resolution
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Please share an incident where you encountered a risk on a project and your resolution to it.
2. What are the repercussions of failing to assess project risks early on?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson71: Risk management lecture

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. supply chain
  -the system of people and organizations that are involved in getting a product from the place where it is made to customers
  With this framework, the supply chain can achieve channel coordination.
2. mitigate
  -to make something less harmful, unpleasant, or bad
  We need more measures to mitigate the harmful effects of global warming on our business.
3. disaster preparedness plan
  -measures taken to prepare for and reduce the effects of disasters
  Kindly include the specific contents of the supply kits in the disaster preparedness plan.
4. course of action
  -a procedure adopted to deal with a situation
  For now, let us brainstorm courses of action to increase our sales while reducing costs more effectively.
5. unforeseen
  -not expected
  The project’s progress has been slow the past two months due to unforeseen circumstances.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. supply chain 
Answer:
2. mitigate 
Answer:
3. disaster preparedness plan 
Answer:
4. course of action 
Answer:
5. unforeseen 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Electronics manufacturing supply chain risk prevention

Several key factors can threaten the supply chain of electronics manufacturing. One is natural disasters. From delivery pauses and delays to supply and demand inconsistency caused by natural calamities, they can induce a devastating effect on the supply chain. The true impact of natural disasters is generally unpredictable, which is why we must come up with plans to mitigate the risks. First, we must develop 1.) a disaster preparedness plan and 2.) a recovery process. These will provide detailed guidelines for everyone responsible for the shipment. Another course of action in risk reduction is maintaining consistent contact with the external suppliers. We have to ensure that the other party has robust procedures to analyze the risks, avoid possible problems during shipment, and moderate the consequences of unforeseen incidents.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are conducting a risk management lecture with a fellow manager. Answer these questions from your tutor, who will pretend to be the other manager:
– potential risks of team management
– impact of the internal risks to the company
– ways to mitigate such risks
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Please give one external risk that your company may encounter and describe it briefly.
2. Which risk poses more danger to the company, external or internal? Why?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson70: Company’s corporate social responsibility (CSR)

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. philanthropic
  -(of a person or organization) seeking to promote the welfare of others, especially by donating money to good causes
  The company has always focused on philanthropic initiatives.
2. the backbone (of something)
  -the most important part of something
  Mr. Brown is one of the backbones of this department. Don’t hesitate to ask for help from him.
3. strong suit
  -an activity at which a person excels
  Brand marketing is XYZ Inc.’s strong suit. They are quite renowned in social media.
4. surefire
  -certain or likely, especially to succeed
  Implementing this proposal is a surefire way to entice more possible talents to join our workforce.
5. give props to (someone)
  -to praise and show respect
  Please give props to Jane. She organized this wonderful business event.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. philanthropic 
Answer:
2. the backbone (of something) 
Answer:
3. strong suit 
Answer:
4. surefire 
Answer:
5. give props to (someone) 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Esther
Hi, Claude. How was the CSR discussion?
Claude
It went well. Everyone agreed with Julian’s proposal.
Esther
What type of CSR did he go with?
Claude
Philanthropic, something we truly need nowadays.
Esther
I agree. Care to fill me in on the details?
Claude
The backbone of his plan is food with a bit of social media.
Esther
I’m interested to know how that will work.
Claude
Well, social media has been our strong suit, so donating to food banks based on the number of our page’s Facebook post reactions is a surefire way for the CSR to work.
Esther
I never thought of it that way!
Claude
Me neither. Not only that, implementing this doesn’t only benefit the CSR, but brand marketing and social awareness as well.
Esther
Better give props to Julian for coming up with something as genius as that.
Claude
Oh, definitely. The newbie will surely go a long way. Hopefully, our CSR makes a difference in our society. Anyway, we require your presence in the next meeting for the CSR. We need your help with the planning.
Esther
Sure. I’ll be glad to lend a hand and see this plan to fruition.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your company plans to put a CSR into action. Discuss your idea with your tutor, who will be your manager, using the points below:
– environmental responsibility
– target (reducing wastes in open areas such as parks)
– action plan
– impact
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Should CSR be mandatory for all companies? Please elaborate on your answer.
2. How can businesses measure the impact of CSRs?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson69: Description of the department function

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. productivity
  -the rate at which a country, company, etc. produces goods or services
  The new equipment have increased work productivity.
2. competency
  -an important skill that is needed to do a job
  Our company provides various training programs to enhance your workforce’s competencies.
3. imperative
  -extremely important or urgent
  It is imperative to check each process to guarantee product quality.
4. protocol
  -the system of rules and acceptable behavior that people or organizations should follow in official situations
  The new protocols will take effect on Monday, June 4.
5. oversee
  -to watch or organize a job or an activity to make certain that it is being done correctly
  Please contact a surveyor to oversee the project.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. productivity 
Answer:
2.competency 
Answer:
3.imperative 
Answer:
4.protocol 
Answer:
5.oversee 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Labyrinth Corp
R&D Department
Department Description and Mission


It is the mission of the Research and Development Department to improve the company’s services for existing and potential clients’ demands.

The R&D Department’s duties and responsibilities include maximizing the productivity of the processes, developing new applications and products, and enhancing competencies and networks. The department is imperative for the business because it provides powerful insights into the market to increase efficiency while reducing costs.

The department manager is responsible for leading, planning, and implementing new protocols into the organization. He oversees the development of new products and services to ensure that they have a positive impact on the company.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are the assistant manager of Stardale Inc.’s training department. Use the outline below to create a department description and share it with your tutor, who will pretend to be your manager:
– department mission
– duties and responsibilities
– person in-charge/department manager
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What is the purpose of a department description?
2. What is an effective way of composing a department description?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson44: Offshore operations

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. offshore
  -to base a business or part of a business in a different country
  My uncle’s shoe company has been offshoring for about a year now.
2. operations
  -the activities involved in a company producing goods or delivering services
  We are proposing to realign the sales operations.
3. reinvest
  -to put money that you receive from an investment back into that investment, or into another investment
  We aim to reinvest the company profits productively.
4. pool
  -several people who are available to work when needed
  Offshoring will allow us to utilize a cheaper pool of labor.
5. workforce
  -all the people who work for a company or organization
  The company is still small, but it has a diverse workforce.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. offshore 
Answer:
2.operations 
Answer:
3.reinvest 
Answer:
4.pool 
Answer:
5.workforce 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Charlie
Hi, Olivia. Back from the meeting?
Olivia
Yes, and it was quite lengthy.
Charlie
I can tell. Care to fill me in on the details?
Olivia
Well, the company is planning on offshoring its operations.
Charlie
I do hear a lot of pros about offshoring.
Olivia
Definitely. We’re planning to reduce labor costs to reinvest funds into the business.
Charlie
I understand. Plus, it can expand our offerings and services.
Olivia
True, they go hand-in-hand. The goal of the company’s offshoring plan, however, is to broaden our accessibility.
Charlie
Ah, more access to staff, you mean?
Olivia
Yes, offshoring will allow us to garner a vast pool of talents. Moreover, having different timezones means our workforce will ideally be available 24/7.
Charlie
Oh, I see! If we widen our workforce, we will be able to cater and reach out to more customers, and potential clients.
Olivia
There’s a lot of benefits we can get from offshoring so I agreed with the idea.
Charlie
I do, too. Let’s do our best to make it happen.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You were tasked to research the benefits of offshoring your tutorial business’ operations. Share your study with your tutor, who will pretend to be your supervisor. Kindly include the following information in order:
– Introduction to the company’s plan of offshoring its services
– Benefits of offshoring regarding costs
– Benefits of offshoring regarding workforce
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What are the possible consequences of offshoring, and how do you think they can affect a business?
2. If you are planning to offshore your business, what characteristics would you look for in a country?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson43: Promoting a city for business tourism

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. startup
  -a business that has just been started
  Revenue recognition is usually not difficult for startups.
2. central business district
  -the part of a city or town where most offices and businesses are
  The city’s central business district had lost 12% of its retail volume for the past ten years.
3. ICT
  -Information and Communications Technology
  You can see many ICT-ready establishments in our city.
4. tech hub
  -a community that promotes innovation to technology companies
  The metropolis is accepting more tech hubs to encourage development.
5. cosmopolitan
  -containing people and things from many different parts of the world, or having experience of many different places and things
  A city with a cosmopolitan lifestyle is a good location for investments.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. startup 
Answer:
2.central business district 
Answer:
3.ICT 
Answer:
4.tech hub 
Answer:
5.cosmopolitan 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Good day, everyone. Welcome to Makati City, Philippines.

We are pleased to extend to you our invitation to launch your startup here for the following reasons.

Makati is known as the leading financial and central business district in the Philippines. With its massive number of retail establishments and companies, it is home to 40% of the top corporations, whether they are based in the Philippines or abroad.

Additionally, Makati is a tech hub pioneer with its ICT-ready buildings. Job seekers also go to this city for opportunities, thus making recruitment straightforward and uncomplicated.

Furthermore, it offers a cosmopolitan lifestyle. Many people travel to Makati either for business or leisure, which means many customers flock to the city. Commuters also have easy access to different transportation options, granting you more passage for potential job seekers.

We sincerely hope you will accept our invitation, and thank you for your time.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your tutor is a budding business owner in the catering industry who wants to launch his/her services. Promote Tokyo as a center of business tourism using the following structure in order:
– the city’s business reputation
– company advantage
– overall business advantage
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How does your city benefit from its business advantage?
2. What can businesses expect from your city in terms of investment?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson42: Simple financial report

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. balance sheet
  -a financial statement that shows a company’s assets and debts at a particular time
  You can see the dollar allowance in the balance sheet’s footnote.
2. asset
  -something having value, such as a possession or property, that is owned by a person, business, or organization
  The total asset for this month is $60,000.
3. equity
  -difference between the asset and the liability
  The equity shows that the outlook for the next quarter is positive.
4. liability
  -the amount of money that a person or organization owes
  The company had more liability this year due to inflation.
5. inventory
  -the number of goods and materials owned by a company at a particular time, including parts, products being made, and finished products
  Upon checking, the inventory showed that the shop was overstocked last month.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. balance sheet 
Answer:
2. asset 
Answer:
3. equity 
Answer:
4. liability 
Answer:
5. inventory 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Balance sheet notes
Silver Enterprises
January 1 – December 30

Silver Enterprises’ total asset for this year is $50,000,000. Based on the figures, the equity is well-placed for next year’s operations.

However, last year’s losses have increased the company’s liability due to the expansion of its inventory. (Please see the previous year’s balance sheet for reference.) All branch managers agreed on the plan to meet the strong demand for our products during holiday seasons. Therefore, the company must keep track of the price of raw materials. The corporation might either negotiate lower pricing with suppliers or raise product prices in the coming year.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You audited ABC Software Inc.’s financial report for this quarter (January 1 to March 31). Report it to your tutor, who will pretend to be your manager, using the following structure in order:
– asset status ($215,000)
– liability status
– recommendation for the losses
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Should financial reports be done monthly, quarterly, or yearly? Why?
2. What are the consequences of an inaccurate financial report?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson41: Managing financial records

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. taxing
  -difficult or needing a lot of thought or effort
  Team management can be a taxing job, but it’s a good challenge to improve oneself.
2. profit and loss
  -a statement of the company’s net income
  Based on the profit and loss account, the interest charge was $179,000.
3. disbursement
  -expense
  Please email me the record of our disbursements for this month.
4. get out of hot water
  -to get out of trouble
  Doing your tasks ahead of the deadline will surely get you out of hot water.
5. cash flow
  -the amount of money moving into and out of a business
  The company is currently experiencing uneven cash flow.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. taxing 
Answer:
2. profit and loss 
Answer:
3. disbursement 
Answer:
4. get out of hot water 
Answer:
5. cash flow 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Robert
Hi, Ashley. Mind if I join you for lunch?
Ashley
Not at all!
Robert
Thanks. Anyway, how’s work so far?
Ashley
Bookkeeping is such a taxing job. To be honest, I’m not confident enough to say that I can update our records on time.
Robert
I see. What do you handle in the department?
Ashley
Profit and loss. Any tips?
Robert
Hmm… Since it requires you to deduct disbursement from the company revenue, daily bookkeeping is your best bet to get out of hot water.
Ashley
What about weekly updates? Will those do?
Robert
Oh, it’s okay to update weekly, just not at the end of the year. It may come to a bad end.
Ashley
I understand.
Robert
Overall, being aware of the company’s daily cash flow is an excellent way to be persistent at record-keeping. It can steer the business in the right direction.
Ashley
You’re right. Thanks a lot for the tips, Robert. I’ll do my best to apply your advice.
Robert
You’re welcome, and good luck! I know you can do it.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your junior colleague (your tutor) asked advice from you regarding effective financial record-keeping on taxes. As his/her senior co-worker, share your tips using the following expressions:
– Late filing of taxes ~
– ~ is a business’ best bet to get out of hot water.
– ~ can steer the company in the right direction
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What are the consequences of bad bookkeeping for a small business?
2. Is it better to store financial records electronically or on ledgers? Why?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.