![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
1. frequency | |
-the number of times something happens within a particular period | |
Our company’s phone call frequency has decreased in the past three months. | |
2. how often in ~ do you ~ | |
-to know how often a customer spends on a specific service or product | |
How often in a year do you order takeout? | |
3. how much do you spend on ~ | |
-to determine how much a customer spends on a specific service or product | |
How much do you spend on online subscriptions in a year? | |
4. ambiance | |
-the character of a place or the quality it seems to have | |
The newly-opened restaurant received positive feedback on its refreshing ambiance. | |
5. hospitality | |
-the act of being friendly and welcoming to guests and visitors | |
The hotel is renowned for its staff’s unparalleled hospitality. |
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/student-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
1. frequency | |
Answer: | |
2. how often in ~ do you ~ | |
Answer: | |
3. how much do you spend on ~ | |
Answer: | |
4. ambiance | |
Answer: | |
5. hospitality | |
Answer: |
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/student-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
Age:
☐ 18-24 ☐ 24-30 ☐ 31-50 ☐ Over 50
Gender:
☐ Male ☐ Female
Income:
How much do you earn per month?
☐ $4,000 – $4,999 ☐ $5,000 – $6,999
☐ $7,000 – $9,000 ☐ More than $9,000
Frequency:
How often in a month do you go to a coffee shop?
☐ Once ☐ Twice to thrice ☐ More than thrice a month
Spending habits:
How much do you spend in cafés in a month?
☐ $90 – $100 ☐ $101 – $150 ☐ More than $150
Considerations:
What do you consider most important when going to a café?
☐ Ambiance ☐ Cost ☐ Menu variety
☐ Staff courtesy and hospitality ☐ Quality
☐ Others (please specify): ________________
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/student-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/student-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
Your tutor, who will pretend to be your team leader, tasked you to create an email survey form for potential customers. Think of questions and options to investigate the following items and inform your team leader about them: – demographic (age and gender) – income – frequency – spending habit – consideration/s |
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/student-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
1. | Why are customer survey forms important? What impact do they have in a business? |
2. | Are customer survey results always accurate? Why or why not? |
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/student-icon.png)
![](https://eikaiwa.weblio.jp/information/wp-content/uploads/2017/11/tutor-icon.png)
Grammar 文法 |
Pronunciation 発音 | Vocabulary 単語 |
Comprehension 理解 |
|
---|---|---|---|---|
![]() |
文法の誤りはほとんどなく、完全な文章で話すことができる | ほとんどの単語をはっきりと正しく発音することができる | 習った表現を適切に使うことができる | 文章を理解し、質問に正しく答えることができる |
![]() FAIR |
文法の誤りはあるが、完全な文章で話すことができる | 発音の練習が必要な言葉がいくつかある | たまにミスはあるが、習った表現を適切に使うことができる | 文章を完全に理解するのは難しく、質問に正しく答えられないときもある |
![]() POOR |
文章で話すのは難しく、単語だけで話すことができる | 発音の練習が必要である | 習った単語と表現を少しだけ使うことができる | 文章を理解するのは難しく、質問に答えるのは難しい |