All posts by weblio PH

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson69: Description of the department function

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. productivity
  -the rate at which a country, company, etc. produces goods or services
  The new equipment have increased work productivity.
2. competency
  -an important skill that is needed to do a job
  Our company provides various training programs to enhance your workforce’s competencies.
3. imperative
  -extremely important or urgent
  It is imperative to check each process to guarantee product quality.
4. protocol
  -the system of rules and acceptable behavior that people or organizations should follow in official situations
  The new protocols will take effect on Monday, June 4.
5. oversee
  -to watch or organize a job or an activity to make certain that it is being done correctly
  Please contact a surveyor to oversee the project.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. productivity 
Answer:
2.competency 
Answer:
3.imperative 
Answer:
4.protocol 
Answer:
5.oversee 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Labyrinth Corp
R&D Department
Department Description and Mission


It is the mission of the Research and Development Department to improve the company’s services for existing and potential clients’ demands.

The R&D Department’s duties and responsibilities include maximizing the productivity of the processes, developing new applications and products, and enhancing competencies and networks. The department is imperative for the business because it provides powerful insights into the market to increase efficiency while reducing costs.

The department manager is responsible for leading, planning, and implementing new protocols into the organization. He oversees the development of new products and services to ensure that they have a positive impact on the company.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are the assistant manager of Stardale Inc.’s training department. Use the outline below to create a department description and share it with your tutor, who will pretend to be your manager:
– department mission
– duties and responsibilities
– person in-charge/department manager
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What is the purpose of a department description?
2. What is an effective way of composing a department description?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson44: Offshore operations

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. offshore
  -to base a business or part of a business in a different country
  My uncle’s shoe company has been offshoring for about a year now.
2. operations
  -the activities involved in a company producing goods or delivering services
  We are proposing to realign the sales operations.
3. reinvest
  -to put money that you receive from an investment back into that investment, or into another investment
  We aim to reinvest the company profits productively.
4. pool
  -several people who are available to work when needed
  Offshoring will allow us to utilize a cheaper pool of labor.
5. workforce
  -all the people who work for a company or organization
  The company is still small, but it has a diverse workforce.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. offshore 
Answer:
2.operations 
Answer:
3.reinvest 
Answer:
4.pool 
Answer:
5.workforce 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Charlie
Hi, Olivia. Back from the meeting?
Olivia
Yes, and it was quite lengthy.
Charlie
I can tell. Care to fill me in on the details?
Olivia
Well, the company is planning on offshoring its operations.
Charlie
I do hear a lot of pros about offshoring.
Olivia
Definitely. We’re planning to reduce labor costs to reinvest funds into the business.
Charlie
I understand. Plus, it can expand our offerings and services.
Olivia
True, they go hand-in-hand. The goal of the company’s offshoring plan, however, is to broaden our accessibility.
Charlie
Ah, more access to staff, you mean?
Olivia
Yes, offshoring will allow us to garner a vast pool of talents. Moreover, having different timezones means our workforce will ideally be available 24/7.
Charlie
Oh, I see! If we widen our workforce, we will be able to cater and reach out to more customers, and potential clients.
Olivia
There’s a lot of benefits we can get from offshoring so I agreed with the idea.
Charlie
I do, too. Let’s do our best to make it happen.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You were tasked to research the benefits of offshoring your tutorial business’ operations. Share your study with your tutor, who will pretend to be your supervisor. Kindly include the following information in order:
– Introduction to the company’s plan of offshoring its services
– Benefits of offshoring regarding costs
– Benefits of offshoring regarding workforce
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What are the possible consequences of offshoring, and how do you think they can affect a business?
2. If you are planning to offshore your business, what characteristics would you look for in a country?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson43: Promoting a city for business tourism

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. startup
  -a business that has just been started
  Revenue recognition is usually not difficult for startups.
2. central business district
  -the part of a city or town where most offices and businesses are
  The city’s central business district had lost 12% of its retail volume for the past ten years.
3. ICT
  -Information and Communications Technology
  You can see many ICT-ready establishments in our city.
4. tech hub
  -a community that promotes innovation to technology companies
  The metropolis is accepting more tech hubs to encourage development.
5. cosmopolitan
  -containing people and things from many different parts of the world, or having experience of many different places and things
  A city with a cosmopolitan lifestyle is a good location for investments.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. startup 
Answer:
2.central business district 
Answer:
3.ICT 
Answer:
4.tech hub 
Answer:
5.cosmopolitan 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Good day, everyone. Welcome to Makati City, Philippines.

We are pleased to extend to you our invitation to launch your startup here for the following reasons.

Makati is known as the leading financial and central business district in the Philippines. With its massive number of retail establishments and companies, it is home to 40% of the top corporations, whether they are based in the Philippines or abroad.

Additionally, Makati is a tech hub pioneer with its ICT-ready buildings. Job seekers also go to this city for opportunities, thus making recruitment straightforward and uncomplicated.

Furthermore, it offers a cosmopolitan lifestyle. Many people travel to Makati either for business or leisure, which means many customers flock to the city. Commuters also have easy access to different transportation options, granting you more passage for potential job seekers.

We sincerely hope you will accept our invitation, and thank you for your time.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your tutor is a budding business owner in the catering industry who wants to launch his/her services. Promote Tokyo as a center of business tourism using the following structure in order:
– the city’s business reputation
– company advantage
– overall business advantage
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How does your city benefit from its business advantage?
2. What can businesses expect from your city in terms of investment?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson42: Simple financial report

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. balance sheet
  -a financial statement that shows a company’s assets and debts at a particular time
  You can see the dollar allowance in the balance sheet’s footnote.
2. asset
  -something having value, such as a possession or property, that is owned by a person, business, or organization
  The total asset for this month is $60,000.
3. equity
  -difference between the asset and the liability
  The equity shows that the outlook for the next quarter is positive.
4. liability
  -the amount of money that a person or organization owes
  The company had more liability this year due to inflation.
5. inventory
  -the number of goods and materials owned by a company at a particular time, including parts, products being made, and finished products
  Upon checking, the inventory showed that the shop was overstocked last month.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. balance sheet 
Answer:
2. asset 
Answer:
3. equity 
Answer:
4. liability 
Answer:
5. inventory 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Balance sheet notes
Silver Enterprises
January 1 – December 30

Silver Enterprises’ total asset for this year is $50,000,000. Based on the figures, the equity is well-placed for next year’s operations.

However, last year’s losses have increased the company’s liability due to the expansion of its inventory. (Please see the previous year’s balance sheet for reference.) All branch managers agreed on the plan to meet the strong demand for our products during holiday seasons. Therefore, the company must keep track of the price of raw materials. The corporation might either negotiate lower pricing with suppliers or raise product prices in the coming year.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You audited ABC Software Inc.’s financial report for this quarter (January 1 to March 31). Report it to your tutor, who will pretend to be your manager, using the following structure in order:
– asset status ($215,000)
– liability status
– recommendation for the losses
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Should financial reports be done monthly, quarterly, or yearly? Why?
2. What are the consequences of an inaccurate financial report?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson41: Managing financial records

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. taxing
  -difficult or needing a lot of thought or effort
  Team management can be a taxing job, but it’s a good challenge to improve oneself.
2. profit and loss
  -a statement of the company’s net income
  Based on the profit and loss account, the interest charge was $179,000.
3. disbursement
  -expense
  Please email me the record of our disbursements for this month.
4. get out of hot water
  -to get out of trouble
  Doing your tasks ahead of the deadline will surely get you out of hot water.
5. cash flow
  -the amount of money moving into and out of a business
  The company is currently experiencing uneven cash flow.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. taxing 
Answer:
2. profit and loss 
Answer:
3. disbursement 
Answer:
4. get out of hot water 
Answer:
5. cash flow 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Robert
Hi, Ashley. Mind if I join you for lunch?
Ashley
Not at all!
Robert
Thanks. Anyway, how’s work so far?
Ashley
Bookkeeping is such a taxing job. To be honest, I’m not confident enough to say that I can update our records on time.
Robert
I see. What do you handle in the department?
Ashley
Profit and loss. Any tips?
Robert
Hmm… Since it requires you to deduct disbursement from the company revenue, daily bookkeeping is your best bet to get out of hot water.
Ashley
What about weekly updates? Will those do?
Robert
Oh, it’s okay to update weekly, just not at the end of the year. It may come to a bad end.
Ashley
I understand.
Robert
Overall, being aware of the company’s daily cash flow is an excellent way to be persistent at record-keeping. It can steer the business in the right direction.
Ashley
You’re right. Thanks a lot for the tips, Robert. I’ll do my best to apply your advice.
Robert
You’re welcome, and good luck! I know you can do it.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your junior colleague (your tutor) asked advice from you regarding effective financial record-keeping on taxes. As his/her senior co-worker, share your tips using the following expressions:
– Late filing of taxes ~
– ~ is a business’ best bet to get out of hot water.
– ~ can steer the company in the right direction
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What are the consequences of bad bookkeeping for a small business?
2. Is it better to store financial records electronically or on ledgers? Why?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson83: Conducting an interview

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. licensed
  -having a license (= an official document) that gives you permission to own, do, or use something
  He became a licensed pilot last year.
2. jump ship
  -to leave an organization
  I don’t need to jump ship because I am happy with my organization.
3. take control
  -to manage
  He failed in his attempt to take control of the company.
4. voice out
  -to speak one’s mind openly
  He was able to voice his ideas in the meeting.
5. learn the ropes
  -to learn how a particular job or task
  My boss has helped me a lot to learn the ropes.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. licensed 
Answer:
2. jump ship 
Answer:
3. take control 
Answer:
4. voice out 
Answer:
5. learn the ropes 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
May (HR staff)
Tell me about yourself.
Patrick
I’m a licensed civil engineer. I received my degree from the Technical University Institute. I was the chief civil engineer at Villa Construction Corp.
May (HR staff)
Okay. So, what made you decide to jump ship?
Patrick
I’d like to broaden my horizons and learn more from larger organizations.
May (HR staff)
Could you tell me about your weaknesses and strengths?
Patrick
I don’t have much experience, but I’m a quick learner. I know how to take control of a tense scenario. If I believe my method will complete the assignment more quickly, I shall voice out my views.
May (HR staff)
Okay. This is, after all, a large corporation. This job isn’t everything it appears to be. To avoid production delays, we work long hours. Is it something you’re willing to consider?
Patrick
Yes. I like to complete tasks successively.
May (HR staff)
That’s awesome news. So, how long do you think it’ll take you to figure everything out?
Patrick
I am confident that I can learn the ropes in less than a month.
May (HR staff)
That’s great. That concludes my questions. Do you have any inquiries for me or the company?
Patrick
I was actually curious about your compensation and benefit system.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are a human resources staff member seeking an experienced accountant to join your team. You arrange for someone to come in for an interview. Your tutor will be the candidate. Use the following as your guide:

– ask about personal information and work background
– ask as to why the candidate is seeking a new position
– ask about his/her strengths and weaknesses
– ask about work limitations and set expectations for the job
– ask about the candidate’s ability to adjust to change
– ask about the candidate’s concerns regarding the job or the organization
– close the interview
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What are the most typical reasons for employees to change jobs?
2. Do you believe these are valid reasons? Why or why not?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson14: Formal resignation letter

PART A_1
Let’s learn vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. tender one’s resignation
  -to state that one is resigning from his/her position
  In the end, I have decided to tender my resignation as a computer programmer.
2. Please accept my heartfelt gratitude ~
  -to express appreciation
  Please accept my heartfelt gratitude for your guidance and effective feedback.
3. tutelage
  -help, advice, or teaching about how to do something
  She shows excellent potential as a writer under Chris’ tutelage.
4. fill-in
  -a person who does a job for a short period
  I will have Nina as my fill-in this Thursday. I have a doctor’s appointment that day.
5. transition
  -the act of transferring tasks
  The transition of Ingrid’s tasks is going smoothly.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. tender one’s resignation 
Answer:
2. Please accept my heartfelt gratitude ~ 
Answer:
3. tutelage 
Answer:
4. fill-in 
Answer:
5. transition 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Ms. Sasha Robinson
Quality Assurance Department Manager
XYZ Inc.

Dear Ms. Robinson,

I would like to tender my resignation from my position as Quality Assurance Team Supervisor. My last day of work shall be on Friday, August 31.

Please accept my heartfelt gratitude for all your help and support throughout the years. I am confident that the skills I have gained under your tutelage will be valuable in my future career.

In my last two weeks, I will fulfill any tasks I have left and train Mr. Mark Abbot as my fill-in and possible candidate for the position. Please let me know if there is anything else I can do for the transition.

I wish the business continued prosperity.

Sincerely,
Nick Anderson

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART C_2
You will inform your supervisor about your resignation as a marketing staff member. Compose a formal letter of resignation/discuss your resignation with your tutor, who will pretend to be your supervisor, using the following structure in order:
– opening (position you resigned from and last day of employment)
– learning (express gratitude towards the company)
– transition (provide support in the transferring of tasks)
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What must be avoided in writing a formal resignation letter?
2. What is the most important factor when composing a resignation letter?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson13: Farewell e-mail

PART A_1
Let’s learn vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. through thick and thin
  -in good times and bad times
  We have worked for five years through thick and thin, and we are still going strong.
2. long desired to ~
  -to say that you have wanted to do something for quite some time
  To be honest, I have long desired to pursue my master’s degree.
3. camaraderie
  -a feeling of friendliness towards people that you work or share an experience with
  Camaraderie makes the team’s work less tedious.
4. utmost
  -the greatest amount or degree possible
  This task is of utmost importance. Please prioritize it.
5. reach out (to somebody)
  -to communicate with someone, especially by using a phone, sending them an email, etc.
  You may reach out to us through the email and phone numbers on the business card.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. through thick and thin 
Answer:
2. long desired to ~ 
Answer:
3. camaraderie 
Answer:
4. utmost 
Answer:
5. reach out (to somebody) 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
To: XYZ Inc. Quality Assurance Team
From: Nick Anderson
Date: August 25
Subject: ‘Til then!

To my team,

It has been a long eight years working with you all through thick and thin, but today, I am here to inform you that I am bidding my goodbye to pursue a different career. I’ve long desired to have my tutorial center, and I believe it is time. My last day of work is on August 31.

Making this decision was more difficult than I had thought. This team has taught me valuable camaraderie in and out of the office. I would like to express my utmost gratitude for working side-by-side with the most amazing people. Please do not ever change.

But to clarify, this is not farewell. Should you wish to keep in touch, please do reach out to me to my personal email (anderson.nick@mmail.com)

Best regards,
Nick Anderson

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART C_2
You have submitted your resignation letter and are planning to inform your team. Compose/discuss your decision to your team using the following structure in order:
– reason
– final day
– sad note
– gratitude
Your tutor will pretend to be one of your teammates.
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What makes resignation difficult?
2. Would you still keep in touch with your colleagues after you resign? Why or why not?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson82: Knowledge of the industry

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. impact
  -to have an influence on something
  The country’s economy has been impacted significantly by falling export rates.
2. persistent
  -continue to exist past the usual time, or continuing to do something in a determined way even when facing difficulties or opposition
  He has been a persistent employee in his company.
3. prosperity
  -the state of being successful and having a lot of money
  The employees have been working hard for the prosperity of their company.
4. machinery
  -a group of large machines or the parts of a machine that make it work
  The noise of the machinery made the staff’s voice inaudible.
5. tractor
  -a motor vehicle with large back wheels and thick tires, used on farms for pulling machinery
  The tractor operates on diesel oil.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. impact 
Answer:
2. persistent 
Answer:
3. prosperity 
Answer:
4. machinery 
Answer:
5. tractor 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2

I’ve worked in the farm industry for the past five years. Land availability and cost for expansion were important considerations back then. The industry was impacted by new government mandates and restrictions. I’ve worked in the farm industry for the past five years. Land availability and cost for expansion were important considerations back then. The industry was impacted by new government mandates and restrictions.

Now, the situation has changed. The persistent technological breakthroughs over time have been the key factor to agriculture’s prosperity. Currently, fully autonomous machinery, such as tractors and implements controlled by sophisticated sensors and guidance systems, and implements directing the tractor, are in the laboratory stage.

To be honest, I am optimistic about the future of the agriculture industry. Currently, the prospect is positive.

PART B_3
Please summarize the text using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are a graphic designer and you have been scheduled to be interviewed by one of the marketing staff. Tell him/her about the industry you are a part of. Your tutor will be the marketing staff. Use the following as your guide:

– cite an example of a previous industry trend or practice
– explain a current trend or practice in the industry you are a part of
– foresee the future of the industry by integrating prior and present trends or practices
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Why is it vital to be aware of previous industry trends?
2. Do you believe that foreseeing future trends is a skill that all employees should learn?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson12: Exit interview

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. stability
  -a situation in which something such as an economy, company, or system can continue regularly and successfully without unexpected changes
  Shiela seeks financial stability rather than career opportunities.
2. commendable
  -deserving praise
  The company’s philosophy to reach its goals is highly commendable.
3. stay ahead of the curve
  -to maintain any advantage you have gained over the competition
  His proposals stay ahead of the curve. At this rate, it won’t be surprising to see him running the company.
4. autonomy
  -the right of a group of people to govern itself or to organize its activities
  Their department leader gives them much autonomy as long as they finish their tasks with quality.
5. ~ is an opportunity area for the company
  -to state what needs to be improved
  Paying more attention to employee feedback is an opportunity area for the company.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. stability 
Answer:
2. commendable 
Answer:
3. stay ahead of the curve 
Answer:
4. autonomy 
Answer:
5. ~ is an opportunity area for the company 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Sasha
Thank you for participating in this exit interview. Please take a seat.
Nick
Thank you.
Sasha
First, I would like to know why you have decided to leave the company.
Nick
Within my eight years of working here, I believe I have grown and learned a lot. However, I want to move on to where I can secure stability in my work both financially and career-wise.
Sasha
Thank you for letting me know. What gave you the most satisfaction by working for this company?
Nick
What’s commendable about the company is its commitment to excellent customer service. I truly admire how consistent it is to meet, and oftentimes, exceed, customer satisfaction. Its goal to stay ahead of the curve is admirable.
Sasha
I’m glad to hear those compliments. But what improvements do you believe the company needs to work on?
Nick
Allowing employee autonomy is an opportunity area for the company.
Sasha
Could you elaborate on that?
Nick
It’s important to keep the employee performance and behavior in check, but giving them a sense of independence to do their job will show that the company trusts them. It’s also a way for them to improve by stepping out of their comfort zones not strictly bound by the rules.
Sasha
Interesting. We shall consider that. Is there anything else you would like to add?
Nick
Yes. Working in this company has been a wonderful experience. I met and worked with amazing people. I took on challenges, learned a lot, and realized I have hidden potential. Thank you for giving me the opportunity to work here.
Sasha
Thank you as well for working with us. Know that we are grateful for your service here and that we truly appreciate your hard work. We wish you nothing but good luck in your new endeavor.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You have submitted your resignation letter and are scheduled for an exit interview. Please exchange dialogues with your tutor, who will pretend to be the interviewer, using the following structure in order:
– reason for leaving
– positive feedback
– area/s for improvement
– final words
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How can constructive criticism help a company improve?
2. How can exit interviews benefit both parties?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.