Hello, sir. I’d like to exchange my money for British pounds. Can I see the exchange rate?

Sure, here you go. By the way, may I know what currencies you’re exchanging?

Yen.

That is 1.00 British pound to 151.49 Japanese Yen.

How much will I get if I exchange ¥50,000?

330.05 pounds. Will that suffice?

For the time being, that will suffice.

Here you go, miss.

If I need to exchange currencies again, where should I head to?

Well, there’s another currency exchange booth near Sun Hotel.

Thanks. This would be very handy.

Hello, sir. I’d like to exchange my money to British __________. Can I see the exchange rate?

Sure, here you go. By the way, may I know what __________ you’re exchanging?

Yen.

That is 1.00 British pound to 151.49 Japanese Yen.

How much will I get if I exchange ¥50,000?

330.05 pounds, Will that __________?

For the time being, that will suffice.

Here you go, miss.

If I need to __________ currencies again, where should I head to?

Well, there’s another currency exchange booth near Sun Hotel.

Thanks. This would be very __________.

I’d like to exchange my money for American dollars. Can I see the exchange rate?

Sure, here you go. By the way, what __________ and how much would you like to __________?

How much is one dollar worth to the British pound?

At the moment, one dollar equals .8 British __________.

Okay, I’d like $1,000.00.

Okay, that’s it. It will cost you 800 British pounds. Will that suffice?

Yeah, thanks. This would be very handy.

Do you have a preference for small or large bills?

I’d like a combination of both.

That’s no problem. Please sign here.

That’s perfect. Thanks a lot.

Ladies and gentlemen, please make sure your seatbacks and tray tables are completely upright as we begin our descent. Ensure that your seat belt is buckled and that all carry-on baggage is stowed under the seat in front of you or the overhead bins. Thank you so much. Cabin crew, please take your seats for landing.

(A few moments later)

Ladies and gentlemen, We’ve just been permitted to land at Heathrow Airport. Please double-check that your seat belt is tightly fastened one last time. The flight attendants are currently doing a final compliance search and picking up any remaining cups and glasses in the cabin. Thank you so much.

(After a few minutes later)

Ladies and gentlemen, we will be landing at Heathrow Airport in about 20 minutes.

(A few moments later)

Ladies and gentlemen, welcome to Heathrow Airport. Local time is 7:05 a.m. and the temperature is 25 degrees Celsius. Please remain seated with your seat belt fastened until the captain switches off the “Fasten Seat Belt” sign for your safety and comfort. This will indicate that we have parked at the gate and that it is safe for you to move about.

(The captain switches off the “Fasten Seat Belt” sign.)

May I already use my cellphone at this moment?

Yeah, at this time, you may use your cellular phone if you wish. Cellular phones may only be used once the “Fasten Seat Belt” sign has been turned off.

Please search around your seat for any personal items you may have carried on board, and use caution when opening the overhead bins because heavy items may have moved during the ride. If you require deplaning assistance, please remain in your seat until all other passengers have deplaned. One of our crew members will then be pleased to assist you.

Have you already messaged Kate?

Yes, I said that we had just landed.

On behalf of British Airways and the entire crew, I’d like to thank you for joining us on this trip and we are looking forward to seeing you on board again soon. Have a nice day!

Ladies and gentlemen, please make sure your __________ and tray tables are completely __________ as we begin our descent. __________ that your seat belt is buckled and that all carry-on baggage is stowed under the seat in front of you or the overhead bins. Thank you so much. Cabin crew, please take your seats for landing.

(A few moments later)

Ladies and gentlemen, We’ve just been permitted to land at Heathrow Airport. Please double-check that your seat belt is tightly fastened one last time. The flight attendants are currently doing a final compliance search and picking up any remaining cups and glasses in the cabin. Thank you so much.

(After a few minutes later)

Ladies and gentlemen, we will be landing at Heathrow Airport in about 20minutes.

(A few moments later)

Ladies and gentlemen, welcome to Heathrow Airport. Local time is 7:05 a.m. and the temperature is 25 degrees Celsius. Please remain seated with your seat belt fastened until the captain switches off the “Fasten Seat Belt” sign for your safety and comfort. This will indicate that we have parked at the gate and that it is safe for you to move about.

(The captain switches off the “Fasten Seat Belt” sign.)

May I already use my cellphone at this moment?

Yeah, At this time, you may use your cellular phone if you wish. Cellular phones may only be used once the “Fasten Seat Belt” sign has been turned off.

Please search around your seat for any personal items you may have carried on board, and use __________ when opening the overhead bins because heavy items may have moved during the ride. If you require deplaning assistance, please remain in your seat until all other passengers have __________. One of our crew members will then be pleased to assist you.

Have you already messaged Kate?

Yes, I said that we had just landed.

On behalf of British Airways and the entire crew, I’d like to thank you for joining us on this trip and we are looking forward to seeing you on board again soon. Have a nice day!

Ladies and gentlemen, we’ve started our descent into Tokyo. Please turn off and stow all portable electronic devices before we arrive at the doors. __________ your __________ is __________ and your seat belt is fastened before boarding in Tokyo. Secure your carry-on luggage, stow your tray table, and hand over any remaining service items and unwanted reading materials to the flight attendants. Thank you.

(A few moments later)

Ladies and gentlemen, we will be landing at Haneda Airport in about 20 minutes. The local time is 7:30 in the morning.

It’s been a long time since I visited this place.

( A few minutes later)

Ladies and gentlemen, we will be using the stairs for deplaning today. Please watch your step. Thank you.

It’s a beautiful day! I’m excited to see our grandmother!

Me, too.

On behalf of Japan Airlines and the entire crew, I’d like to thank you for joining us on this trip and we are looking forward to seeing you on board again soon. Have a nice day!

Hi, are there any airport shuttle buses available from the hotel to the airport? Would it be better to take a cab to go to the airport?

What time will you be leaving the hotel?

Tomorrow morning, around 7:00 in the morning. I have a flight to catch at 10:30 a.m.

There is a shuttle bus available in that case. It’s something I’d advise you to do. It stops at 7:10 in the morning just in front of the hotel and arrives at the airport at 7:30 a.m.

How much does it cost?

It costs twenty U.S. dollars, which is less than a taxi fare.

That’s excellent. Please tell me if I should be concerned about traffic delays.

There’s no need to be concerned about it. Since the bus travels along the highway, it normally arrives at the airport on time.

Thanks.

You’re welcome, ma’am.

Hi, are there any airport __________ available from the hotel to the airport? Would it be better to take a __________ to go to the airport?

What time will you be leaving the hotel?

Tomorrow morning, around 7:00 in the morning. I have a flight to __________ at 10:30 a.m.

There is a shuttle bus available in that case. It’s something I’d advise you to do. It stops at 7:10 in the morning just in front of the hotel and arrives at the airport at 7:30 a.m.

How much does it __________?

It costs three U.S. dollars, which is less than a taxi fare.

That’s excellent. Please tell me if I should be concerned about traffic delays.

There’s no need to be concerned about it. Since the bus travels along the __________, it normally arrives at the airport on time.

Thanks.

You’re welcome, ma’am.

Hello, are there any airport __________ running between the hotel and the airport? Is it preferable to take a __________ to the airport?

What time will you be leaving the hotel?

It will be about 2:00 p.m. tomorrow. I have a 5:30 p.m. flight to __________.

In that case, a shuttle bus is available. It’s something I recommend you do. It arrives at the airport at 2:30 p.m. after stopping at 2:10 p.m. right in front of the hotel.

How much does it __________?

It costs four U.S. dollars, which is less than a taxi fare.

That’s fantastic. Please let me know if I need to be worried about traffic delays.

There’s no need to be concerned about it. Since the bus travels along the highway, it normally arrives at the airport on time.

Thanks.

You’re welcome, sir.

I’m looking for a restaurant recommendation in Manila.

Of course, sir! How much do you want to spend on dinner?

My date is a sophisticated woman, so I’m sure she expects nothing less than the best.

May I suggest our hotel restaurant? In the most recent restaurant review, it earned three stars.

No, thank you. I’d like to go out for a night in the town. Do you have any other suggestions?

Brix Tavern is always an option. There is live jazz playing. The food is delicious, but it is very pricey.

That appears to be a nice spot for a date. Can you book a restaurant for me for dinner tonight?

Sir, as you wish. You’re going to have a great time there.

What time does the restaurant open?

They are open from 12: p.m. to 10:00 p.m.

Would you please get a taxi for me too?

Sure, sir.

I’m looking for a restaurant __________ in Manila.

Of course, sir! How much do you want to spend on dinner?

My __________ is a __________ woman, so I’m sure she expects nothing less than the best.

May I suggest our hotel restaurant? In the most recent restaurant review, it earned three stars.

No, thank you. I’d like to go out for a night in the town. Do you have any other suggestions?

Brix Tavern is always an option. There is live jazz playing. The food is delicious, but it is very pricey.

That __________ to be a nice __________ for a date. Can you book a restaurant for me for dinner tonight?

Sir, as you wish. You’re going to have a great time there.

What time does the restaurant open?

They are open from 12: p.m. to 10:00 p.m.

Would you please get a taxi for me too?

Sure, sir.

Hello, if you don’t mind, I need your assistance. I’m going out to eat with a __________.

I’d be delighted to assist you! How much money do you have set aside for the dinner?

She strikes me as a __________ woman. For her, only the best would suffice.

What are your thoughts on our hotel restaurant? It has a three-star ranking and is very upscale.

I don’t want to spend the night in my hotel room. What about going to a different restaurant?

G tavern has a good reputation and it is a nice __________ for foreigners. It serves excellent food and features live jazz, but it is not inexpensive.

Yes, that __________ to be a winner. Could you please contact them to make a __________?

Sir, I’ve already started dialing.

Would you please get a taxi for me too?

Sure,sir.

I would like to check out of room 1201. The key to my room is here. By the way, I will pay by credit card.

Sure, I’ll print your receipt first, and you’re free to go.

Sure, no problem.

Here you go!

Thanks.

If it’s not too intrusive, how was your stay at the New York Hotel?

This hotel could use some insecticide, but the overall service is outstanding. My time in New York was fantastic to say the least.

Thank you for the feedback. You should be assured that there will be no insects in this hotel the next time you visit.

That’s great to hear. Oh, would you please get a taxi for me, too?

Sure, sir.

I would like to __________ of room 1201. The key to my room is here. By the way, I will pay by __________.

Sure, I’ll print your __________ first, and you’re free to go.

Sure, no problem.

Here you go!

Thanks.

If it’s not too __________, how was your stay at the New York Hotel?

This hotel could use some insecticide, but the overall service is outstanding. My time in New York was __________ to say the least.

Thank you for the feedback. You should be assured that there will be no insects in this hotel the next time you visit.

That’s great to hear. Oh, would you please get a taxi for me, too?

Sure, sir.

I would like to __________ room 1701. The key to my room is here. By the way, I will pay by __________.

Thank you so much. Let me print your __________ first. 

Sure, no problem.

Here you are.

Many thanks.

Sir, I hope your stay here was fun. If it’s not too __________, how was your stay at our Hotel?

If the insects are gone, this could be a __________ hotel. Anyway, the city is fun.

I’m glad the minor problem didn’t ruin your visit. Please have a safe and fun journey home.

Please excuse me, but have you ever been to this restaurant before?

Yes, I have. Why do you ask?

I have a question, but I couldn’t find anyone from the restaurant to answer it.

What do you need to know?

Where’s the restroom?

Oh, it’s in the hallway.

Which hallway?

Just walk straight and you will see a door.

I thought that was just a closet!

No, it’s the bathroom.

Thank you for telling me. I wouldn’t have found it!

(Ben walks to the bathroom, but he sees someone in line.)

Are you in line?

Yes. It’s still taken.

It’s okay. I’m not in a hurry.

Please excuse me, but have you ever been to this restaurant before?

Yes, I have. Why do you ask?

I have a question, but I couldn’t find anyone from the restaurant to answer it.

What do you need to know?

Where’s the __________?

Oh, it’s in the hallway.

Which __________?

Just walk straight and you will see a door.

I thought that was just a __________!

No, it’s the bathroom.

Thank you for telling me. I wouldn’t have found it!

(Ben walks to the bathroom, but he sees someone in line.)

Are you __________?

Yes. It’s still __________.

It’s okay. I’m not in a hurry.

Please excuse me, could you tell where the __________ is?

Oh, it’s in the hallway.

Which __________?

Just walk straight, turn right, and you will see a door.

I thought that was just a __________!

No, it’s the bathroom.

Thank you so much.

(Kevin walks to the bathroom, but he sees someone in line.)

Hi, are you in __________?

Yes. It’s still __________.

Okay, thanks!

Excuse me. I’m looking for black leather handbags.

We have a wide variety of bags to choose from. Do you prefer a round or square bag?

Anything round, like that bag over there, would be ideal. Is that a genuine leather item?

Yes, that is right. It is made entirely by hand in Italy. Do you want to give it a go over your shoulder?

I’d be delighted.

(Tina tries on the bag.)

I’ll take ten of these. How much is the total?

It’s 25 percent off. It’s on sale for 120 dollars. The total is 1200 dollars.

Great, by the way, how long would it take to ship them to Japan?

It usually takes a week.

Great, I’d like them to be shipped, and can I pay by traveler’s check?

Sure. Do you want me to wrap each of them?

Yes, please.

Okay, kindly fill this out and you are good to go.

Thank you so much.

Excuse me. I’m looking for black __________ handbags.

We have a wide __________ of bags to choose from. Do you prefer a round or square bag?

Anything round, like that bag over there, would be __________. Is that a __________ leather item?

Yes, that is right. It is made entirely by hand in Italy. Do you want to give it a go over your shoulder?

I’d be __________.

(Tina tries on the bag.)

I’ll take ten of these. How much is the total?

It’s 25 percent off. It’s on sale for 120 dollars. The total is 1200 dollars.

Great, by the way, how long would it take to ship them to Japan?

It usually takes a week.

Great, I’d like them to be shipped, and can I pay by traveler’s check?

Sure. Do you want me to wrap each of them?

Yes, please.

Okay, kindly fill this out and you are good to go.

Thank you so much.

Excuse me. I’m looking for black __________ shoes.

We have a wide __________ of black leather shoes to choose from. You can choose from the display.

That black leather shoe over there, would be __________. Is that a __________ leather item?

Yes, that is right. It is handmade in Italy. Do you want to try it on?

I’d be __________.

(Kyle tries on the black leather shoes.)

I’ll take ten pairs of these. How much is the total?

It’s 10 percent off. It’s on sale for 70 dollars. The total is 700 dollars.

Great, by the way, how long would it take to ship them to Japan?

It usually takes a week.

Great, I’d like them to be shipped, and can I pay by traveler’s check?

Sure. Do you want me to wrap each of them?

Yes, please. Thanks!

Excuse me, could you help me, please?

Sure.

Can you tell me where I can find the ticket office?

Are you driving or taking the subway?

The subway. Can you please show it on the map?

From 14th Avenue, take the blue line to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit.

Please give me a moment to write it down.

From 14th Avenue, take the blue line to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit. Is that clear?

Thank you so much. How do I continue once I arrive at Andrew Square?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly across the street from Jack’s Bar.

Can you repeat that?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly across the street from Jack’s Bar.

OK. Thanks, sir.

Not at all.

Excuse me, could you help me, please?

Sure.

Can you tell me where I can find the ticket office?

Are you driving or taking the __________?

The subway. Can you please show it on the __________?

From 14th __________, take the blue line to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit.

Please give me a moment to write it down.

From 14th Avenue, take the blue __________ to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit. Is that clear?

Thank you so much. How do I continue once I arrive at Andrew Square?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly across the street from Jack’s Bar.

Can you repeat that?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly __________ the street from Jack’s Bar.

OK. Thanks, sir.

Not at all.

Excuse me, could you help me, please? I’m lost!

Certainly, where would you like to go?

Can you tell me where I can find the museum? Should I take the __________?

Yes, It’s about a thirty-minute commute from here.

Can you please show it on the __________?

Yes! It’s very easy. (pointing) I can give you directions.

Thank you. That’s very kind of you.

Not at all. Now, you have to take this __________ from here and get off Gold station. Do you see them?

Yes, I can see them.

From here, you just have to go straight to Queen Mary Avenue.

Okay. I can understand.

Next, take the second left and enter Blue Drive. Just follow Blue Drive and the museum is across a hospital.

Great. Thanks again for your help.

The “fasten seat belt” sign has been activated by the captain. Please return your seatback and table to their original positions. We are expecting some turbulence. It shouldn’t be a problem if you just stay seated until the sign is switched off. Thank you.

(Passenger 1 is in the window seat)

Excuse me, I’m just going to the bathroom.

Okay.

(The flight attendant approaches passenger 1)

Hi, excuse me.

Yeah?

I’m going to ask you to take a seat. The “fasten seat belt” sign has been activated.

Sorry, I’m going to the restroom for a second. I’ll be right back.

I understand what you want to do. Unfortunately, I’ll have to depend on you to obey the “fasten seat belt” warning. That would be greatly appreciated.

I’m sorry. It will not happen again.

The “fasten seat belt” sign has been __________ by the captain. Please return your seatback and table to their original positions. We are __________ some __________. It shouldn’t be a problem if you just stay seated until the sign is switched off. Thank you.

(Passenger 1 is in the window seat)

Excuse me, I’m just going to the bathroom.

Okay.

(The flight attendant approaches passenger 1)

Hi, excuse me.

Yeah?

I’m going to ask you to take a seat. The “fasten seat belt” sign has been activated.

Sorry, I’m going to the restroom for a second. I’ll be right back.

I understand what you want to do. Unfortunately, I’ll have to depend on you to obey the “fasten seat belt” __________. That would be greatly ___________.

I’m sorry. It will not happen again.

Please return your seatback and table to their original positions. We are __________ some turbulence.

Mom, I’m scared.

Calm down. These vibrations called __________ are normal.

(The flight attendant overhears the conversation)

Hi, I heard that you’re talking about turbulence. I am here to share my knowledge if you don’t mind.

No, not at all.

Wings of planes are designed to be flexible to withstand high forces and won’t break due to turbulence. So, when the “fasten seat belt” sign is __________ by the captain. That is a __________ that we should stay seated until the sign is switched off.

I understand now. Thanks. I __________ it.

You are welcome.

Calm down. Maybe you just misplaced it. Let’s turn out all of your pockets and search for it before we panic.

I know it’s gone. I know it! We have to file a police report.

If your passport has been stolen, we need to go to the Japanese embassy.

Do you know where the embassy of Japan is? We’re supposed to continue to the next country on our tour tomorrow. We’re going to get left behind!

Let’s not get ahead of ourselves. If we need to go to the Japanese embassy and apply for a temporary emergency passport, we’ll do that.

Do you know the process of how to get a temporary emergency passport?

Luckily, I know it. First, before heading over to the embassy, you need to get a passport photo. Sometimes embassies have the service, but it’s probably safer to assume that you will need to get one in advance. Plus, having one when you arrive should help expedite the process.

That is a bright idea. Then, what should we do next?

Second, you will have to fill out a passport application and a statement for your stolen passport. You will need to apply for a new passport. And also, report the old passport as stolen to prevent someone else from using it. You will need to show some sort of identification and travel itinerary to validate your citizenship.

Luckily, It’s good that you are with me on this trip.

Lastly, You have to pay the fee for the new passport or the temporary emergency passport.

How much does it cost?

It costs 200 dollars. However, before we can pick up your new passport, we have to wait 24 hours for the information to be verified and processed. The temporary emergency passport will only be valid until you arrive home. Then, you’ll need to apply for an official passport through the normal process.

What are we waiting for? We need to go to the Japanese embassy now.

Oh, my God! I think my passport was stolen. I never should have put it in my purse. I’m sure a __________ took it.

Calm down. Maybe you just misplaced it. Let’s turn out all of your pockets and search for it before we panic.

I know it’s gone. I know it! We have to file a police report.

If your passport has been stolen, we need to go to the Japanese __________.

Do you know where the embassy of Japan is? We’re supposed to continue to the next country on our tour tomorrow. We’re going to get left behind!

Let’s not get ahead of ourselves. If we need to go to the Japanese embassy and apply for a temporary emergency passport, we’ll do that.

Do you know the __________ of how to get a temporary emergency passport?

Luckily, I know it. First, you have to get a passport photo. Before heading over to the embassy, you need to get a passport photo. Sometimes embassies have the service, but it’s probably safer to assume that you will need to get one in advance. Plus, having one when you arrive should help expedite the process.

That is a bright idea. Then, what should we do next?

Second, you will have to fill out a passport application and a statement for your stolen passport. You will need to apply for a new passport. And also, report the old passport as stolen to prevent someone else from using it. You will need to show some sort of identification and travel __________ to validate your __________.

Luckily, It’s good that you are with me on this trip.

Lastly, You have to pay the fee for the new passport or the temporary emergency passport.

How much does it cost?

It costs 200 dollars. However, before we can pick up your new passport, we have to wait 24 hours for the information to be verified and processed. The temporary emergency passport will only be valid until you arrive home. Then, you’ll need to apply for an official passport through the normal process.

What are we waiting for? We need to go to the Japanese embassy now.

Hello, Is this the Philippine __________ ?

Yes, this is. How may I help you?

I think my passport was stolen. I never should have put it in my purse. I’m sure a __________ took it.

I see. Don’t worry, I can help you with your concern.

I’m supposed to continue to the next country on our tour tomorrow. I’m going to get left behind!

Please calm down. I’ll do my best to assist you.

Do you know the __________ of how to get a temporary emergency passport?

Yes, First, you have to get a passport photo before heading over here. It’s probably safer to assume that you will need to get one in advance. Plus, having one when you arrive should help expedite the process.

Thank you! Then, what should I do next?

Second, you will have to fill out a passport application and a statement for your stolen passport. You will need to apply for a new passport. And also, report the old passport as stolen to prevent someone else from using it. You will need to show some sort of identification and travel __________ to validate your __________.

Let me take note of that.

Lastly, You have to pay the fee for the new passport or the temporary emergency passport. It costs 200 dollars. However, before you can pick up your new passport, you have to wait 24 hours for the information to be verified and processed. The temporary emergency passport will only be valid until you arrive home. Then, you’ll need to apply for an official passport through the normal process.

Thank you so much. I felt better.