I’m looking for a restaurant recommendation in Manila.

Of course, sir! How much do you want to spend on dinner?

My date is a sophisticated woman, so I’m sure she expects nothing less than the best.

May I suggest our hotel restaurant? In the most recent restaurant review, it earned three stars.

No, thank you. I’d like to go out for a night in the town. Do you have any other suggestions?

Brix Tavern is always an option. There is live jazz playing. The food is delicious, but it is very pricey.

That appears to be a nice spot for a date. Can you book a restaurant for me for dinner tonight?

Sir, as you wish. You’re going to have a great time there.

What time does the restaurant open?

They are open from 12: p.m. to 10:00 p.m.

Would you please get a taxi for me too?

Sure, sir.

I’m looking for a restaurant __________ in Manila.

Of course, sir! How much do you want to spend on dinner?

My __________ is a __________ woman, so I’m sure she expects nothing less than the best.

May I suggest our hotel restaurant? In the most recent restaurant review, it earned three stars.

No, thank you. I’d like to go out for a night in the town. Do you have any other suggestions?

Brix Tavern is always an option. There is live jazz playing. The food is delicious, but it is very pricey.

That __________ to be a nice __________ for a date. Can you book a restaurant for me for dinner tonight?

Sir, as you wish. You’re going to have a great time there.

What time does the restaurant open?

They are open from 12: p.m. to 10:00 p.m.

Would you please get a taxi for me too?

Sure, sir.

Hello, if you don’t mind, I need your assistance. I’m going out to eat with a __________.

I’d be delighted to assist you! How much money do you have set aside for the dinner?

She strikes me as a __________ woman. For her, only the best would suffice.

What are your thoughts on our hotel restaurant? It has a three-star ranking and is very upscale.

I don’t want to spend the night in my hotel room. What about going to a different restaurant?

G tavern has a good reputation and it is a nice __________ for foreigners. It serves excellent food and features live jazz, but it is not inexpensive.

Yes, that __________ to be a winner. Could you please contact them to make a __________?

Sir, I’ve already started dialing.

Would you please get a taxi for me too?

Sure,sir.

I would like to check out of room 1201. The key to my room is here. By the way, I will pay by credit card.

Sure, I’ll print your receipt first, and you’re free to go.

Sure, no problem.

Here you go!

Thanks.

If it’s not too intrusive, how was your stay at the New York Hotel?

This hotel could use some insecticide, but the overall service is outstanding. My time in New York was fantastic to say the least.

Thank you for the feedback. You should be assured that there will be no insects in this hotel the next time you visit.

That’s great to hear. Oh, would you please get a taxi for me, too?

Sure, sir.

I would like to __________ of room 1201. The key to my room is here. By the way, I will pay by __________.

Sure, I’ll print your __________ first, and you’re free to go.

Sure, no problem.

Here you go!

Thanks.

If it’s not too __________, how was your stay at the New York Hotel?

This hotel could use some insecticide, but the overall service is outstanding. My time in New York was __________ to say the least.

Thank you for the feedback. You should be assured that there will be no insects in this hotel the next time you visit.

That’s great to hear. Oh, would you please get a taxi for me, too?

Sure, sir.

I would like to __________ room 1701. The key to my room is here. By the way, I will pay by __________.

Thank you so much. Let me print your __________ first. 

Sure, no problem.

Here you are.

Many thanks.

Sir, I hope your stay here was fun. If it’s not too __________, how was your stay at our Hotel?

If the insects are gone, this could be a __________ hotel. Anyway, the city is fun.

I’m glad the minor problem didn’t ruin your visit. Please have a safe and fun journey home.

Please excuse me, but have you ever been to this restaurant before?

Yes, I have. Why do you ask?

I have a question, but I couldn’t find anyone from the restaurant to answer it.

What do you need to know?

Where’s the restroom?

Oh, it’s in the hallway.

Which hallway?

Just walk straight and you will see a door.

I thought that was just a closet!

No, it’s the bathroom.

Thank you for telling me. I wouldn’t have found it!

(Ben walks to the bathroom, but he sees someone in line.)

Are you in line?

Yes. It’s still taken.

It’s okay. I’m not in a hurry.

Please excuse me, but have you ever been to this restaurant before?

Yes, I have. Why do you ask?

I have a question, but I couldn’t find anyone from the restaurant to answer it.

What do you need to know?

Where’s the __________?

Oh, it’s in the hallway.

Which __________?

Just walk straight and you will see a door.

I thought that was just a __________!

No, it’s the bathroom.

Thank you for telling me. I wouldn’t have found it!

(Ben walks to the bathroom, but he sees someone in line.)

Are you __________?

Yes. It’s still __________.

It’s okay. I’m not in a hurry.

Please excuse me, could you tell where the __________ is?

Oh, it’s in the hallway.

Which __________?

Just walk straight, turn right, and you will see a door.

I thought that was just a __________!

No, it’s the bathroom.

Thank you so much.

(Kevin walks to the bathroom, but he sees someone in line.)

Hi, are you in __________?

Yes. It’s still __________.

Okay, thanks!

Excuse me. I’m looking for black leather handbags.

We have a wide variety of bags to choose from. Do you prefer a round or square bag?

Anything round, like that bag over there, would be ideal. Is that a genuine leather item?

Yes, that is right. It is made entirely by hand in Italy. Do you want to give it a go over your shoulder?

I’d be delighted.

(Tina tries on the bag.)

I’ll take ten of these. How much is the total?

It’s 25 percent off. It’s on sale for 120 dollars. The total is 1200 dollars.

Great, by the way, how long would it take to ship them to Japan?

It usually takes a week.

Great, I’d like them to be shipped, and can I pay by traveler’s check?

Sure. Do you want me to wrap each of them?

Yes, please.

Okay, kindly fill this out and you are good to go.

Thank you so much.

Excuse me. I’m looking for black __________ handbags.

We have a wide __________ of bags to choose from. Do you prefer a round or square bag?

Anything round, like that bag over there, would be __________. Is that a __________ leather item?

Yes, that is right. It is made entirely by hand in Italy. Do you want to give it a go over your shoulder?

I’d be __________.

(Tina tries on the bag.)

I’ll take ten of these. How much is the total?

It’s 25 percent off. It’s on sale for 120 dollars. The total is 1200 dollars.

Great, by the way, how long would it take to ship them to Japan?

It usually takes a week.

Great, I’d like them to be shipped, and can I pay by traveler’s check?

Sure. Do you want me to wrap each of them?

Yes, please.

Okay, kindly fill this out and you are good to go.

Thank you so much.

Excuse me. I’m looking for black __________ shoes.

We have a wide __________ of black leather shoes to choose from. You can choose from the display.

That black leather shoe over there, would be __________. Is that a __________ leather item?

Yes, that is right. It is handmade in Italy. Do you want to try it on?

I’d be __________.

(Kyle tries on the black leather shoes.)

I’ll take ten pairs of these. How much is the total?

It’s 10 percent off. It’s on sale for 70 dollars. The total is 700 dollars.

Great, by the way, how long would it take to ship them to Japan?

It usually takes a week.

Great, I’d like them to be shipped, and can I pay by traveler’s check?

Sure. Do you want me to wrap each of them?

Yes, please. Thanks!

Excuse me, could you help me, please?

Sure.

Can you tell me where I can find the ticket office?

Are you driving or taking the subway?

The subway. Can you please show it on the map?

From 14th Avenue, take the blue line to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit.

Please give me a moment to write it down.

From 14th Avenue, take the blue line to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit. Is that clear?

Thank you so much. How do I continue once I arrive at Andrew Square?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly across the street from Jack’s Bar.

Can you repeat that?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly across the street from Jack’s Bar.

OK. Thanks, sir.

Not at all.

Excuse me, could you help me, please?

Sure.

Can you tell me where I can find the ticket office?

Are you driving or taking the __________?

The subway. Can you please show it on the __________?

From 14th __________, take the blue line to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit.

Please give me a moment to write it down.

From 14th Avenue, take the blue __________ to Andrew Square, where you’ll move to the gray line. Take the 83rd Street exit. Is that clear?

Thank you so much. How do I continue once I arrive at Andrew Square?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly across the street from Jack’s Bar.

Can you repeat that?

Once on 83rd street, go straight to this street, passing the bank. Continue straight after taking the second left. It’s located directly __________ the street from Jack’s Bar.

OK. Thanks, sir.

Not at all.

Excuse me, could you help me, please? I’m lost!

Certainly, where would you like to go?

Can you tell me where I can find the museum? Should I take the __________?

Yes, It’s about a thirty-minute commute from here.

Can you please show it on the __________?

Yes! It’s very easy. (pointing) I can give you directions.

Thank you. That’s very kind of you.

Not at all. Now, you have to take this __________ from here and get off Gold station. Do you see them?

Yes, I can see them.

From here, you just have to go straight to Queen Mary Avenue.

Okay. I can understand.

Next, take the second left and enter Blue Drive. Just follow Blue Drive and the museum is across a hospital.

Great. Thanks again for your help.

The “fasten seat belt” sign has been activated by the captain. Please return your seatback and table to their original positions. We are expecting some turbulence. It shouldn’t be a problem if you just stay seated until the sign is switched off. Thank you.

(Passenger 1 is in the window seat)

Excuse me, I’m just going to the bathroom.

Okay.

(The flight attendant approaches passenger 1)

Hi, excuse me.

Yeah?

I’m going to ask you to take a seat. The “fasten seat belt” sign has been activated.

Sorry, I’m going to the restroom for a second. I’ll be right back.

I understand what you want to do. Unfortunately, I’ll have to depend on you to obey the “fasten seat belt” warning. That would be greatly appreciated.

I’m sorry. It will not happen again.

The “fasten seat belt” sign has been __________ by the captain. Please return your seatback and table to their original positions. We are __________ some __________. It shouldn’t be a problem if you just stay seated until the sign is switched off. Thank you.

(Passenger 1 is in the window seat)

Excuse me, I’m just going to the bathroom.

Okay.

(The flight attendant approaches passenger 1)

Hi, excuse me.

Yeah?

I’m going to ask you to take a seat. The “fasten seat belt” sign has been activated.

Sorry, I’m going to the restroom for a second. I’ll be right back.

I understand what you want to do. Unfortunately, I’ll have to depend on you to obey the “fasten seat belt” __________. That would be greatly ___________.

I’m sorry. It will not happen again.

Please return your seatback and table to their original positions. We are __________ some turbulence.

Mom, I’m scared.

Calm down. These vibrations called __________ are normal.

(The flight attendant overhears the conversation)

Hi, I heard that you’re talking about turbulence. I am here to share my knowledge if you don’t mind.

No, not at all.

Wings of planes are designed to be flexible to withstand high forces and won’t break due to turbulence. So, when the “fasten seat belt” sign is __________ by the captain. That is a __________ that we should stay seated until the sign is switched off.

I understand now. Thanks. I __________ it.

You are welcome.

Calm down. Maybe you just misplaced it. Let’s turn out all of your pockets and search for it before we panic.

I know it’s gone. I know it! We have to file a police report.

If your passport has been stolen, we need to go to the Japanese embassy.

Do you know where the embassy of Japan is? We’re supposed to continue to the next country on our tour tomorrow. We’re going to get left behind!

Let’s not get ahead of ourselves. If we need to go to the Japanese embassy and apply for a temporary emergency passport, we’ll do that.

Do you know the process of how to get a temporary emergency passport?

Luckily, I know it. First, before heading over to the embassy, you need to get a passport photo. Sometimes embassies have the service, but it’s probably safer to assume that you will need to get one in advance. Plus, having one when you arrive should help expedite the process.

That is a bright idea. Then, what should we do next?

Second, you will have to fill out a passport application and a statement for your stolen passport. You will need to apply for a new passport. And also, report the old passport as stolen to prevent someone else from using it. You will need to show some sort of identification and travel itinerary to validate your citizenship.

Luckily, It’s good that you are with me on this trip.

Lastly, You have to pay the fee for the new passport or the temporary emergency passport.

How much does it cost?

It costs 200 dollars. However, before we can pick up your new passport, we have to wait 24 hours for the information to be verified and processed. The temporary emergency passport will only be valid until you arrive home. Then, you’ll need to apply for an official passport through the normal process.

What are we waiting for? We need to go to the Japanese embassy now.

Oh, my God! I think my passport was stolen. I never should have put it in my purse. I’m sure a __________ took it.

Calm down. Maybe you just misplaced it. Let’s turn out all of your pockets and search for it before we panic.

I know it’s gone. I know it! We have to file a police report.

If your passport has been stolen, we need to go to the Japanese __________.

Do you know where the embassy of Japan is? We’re supposed to continue to the next country on our tour tomorrow. We’re going to get left behind!

Let’s not get ahead of ourselves. If we need to go to the Japanese embassy and apply for a temporary emergency passport, we’ll do that.

Do you know the __________ of how to get a temporary emergency passport?

Luckily, I know it. First, you have to get a passport photo. Before heading over to the embassy, you need to get a passport photo. Sometimes embassies have the service, but it’s probably safer to assume that you will need to get one in advance. Plus, having one when you arrive should help expedite the process.

That is a bright idea. Then, what should we do next?

Second, you will have to fill out a passport application and a statement for your stolen passport. You will need to apply for a new passport. And also, report the old passport as stolen to prevent someone else from using it. You will need to show some sort of identification and travel __________ to validate your __________.

Luckily, It’s good that you are with me on this trip.

Lastly, You have to pay the fee for the new passport or the temporary emergency passport.

How much does it cost?

It costs 200 dollars. However, before we can pick up your new passport, we have to wait 24 hours for the information to be verified and processed. The temporary emergency passport will only be valid until you arrive home. Then, you’ll need to apply for an official passport through the normal process.

What are we waiting for? We need to go to the Japanese embassy now.

Hello, Is this the Philippine __________ ?

Yes, this is. How may I help you?

I think my passport was stolen. I never should have put it in my purse. I’m sure a __________ took it.

I see. Don’t worry, I can help you with your concern.

I’m supposed to continue to the next country on our tour tomorrow. I’m going to get left behind!

Please calm down. I’ll do my best to assist you.

Do you know the __________ of how to get a temporary emergency passport?

Yes, First, you have to get a passport photo before heading over here. It’s probably safer to assume that you will need to get one in advance. Plus, having one when you arrive should help expedite the process.

Thank you! Then, what should I do next?

Second, you will have to fill out a passport application and a statement for your stolen passport. You will need to apply for a new passport. And also, report the old passport as stolen to prevent someone else from using it. You will need to show some sort of identification and travel __________ to validate your __________.

Let me take note of that.

Lastly, You have to pay the fee for the new passport or the temporary emergency passport. It costs 200 dollars. However, before you can pick up your new passport, you have to wait 24 hours for the information to be verified and processed. The temporary emergency passport will only be valid until you arrive home. Then, you’ll need to apply for an official passport through the normal process.

Thank you so much. I felt better.

Excuse me, where is the nearest police department?

The nearest police department is the Makati Central Police Headquarters. It’s about a few blocks away from here.

Could you show me on the map the way?

Of course.

(The stranger shows Jack the way to the nearest police station on the map.)

Hi, sir. May I ask what your concern is?

I was robbed.

I’m sorry. When and where exactly did this happen?

It happened more than an hour ago in front of Landmark Shopping Center.

Okay. What did they get from you?

Two men who were riding in a motorcycle grabbed my phone and wallet with my identification cards and some cash.

Do you remember their faces?

Unfortunately, no. The incident happened in a snap.

Okay, we’ll make a police blotter report for this incident, and we will show you the faces of the most wanted criminals, especially the thieves, in the city. Maybe you will be able to recall their faces.

Thank you so much.

Excuse me, where is the _________________________?

The nearest police department is the Makati Central Police Headquarters. It’s about a few blocks away from here.

Could you _____________ map the way?

Of course.

(The stranger shows Jack the way to the nearest police station on the map.)

Hi, sir. May I ask what your concern is?

I _________________.

I’m sorry. When and where exactly did this happen?

________________ more than an hour ago in front of Landmark Shopping Center.

Okay. What did they get from you?

Two men who were riding in a motorcycle grabbed my phone and wallet with my identification cards and some cash.

Do you remember their faces?

Unfortunately, no. The incident happened ______________.

Okay, we’ll make a police _________ report for this incident, and we will show you the faces of the most wanted criminals, especially the thieves, in the city. Maybe you will be able to recall their faces.

Thank you so much.

May I ask what your concern is?

I need ________________, please.

(Police calls for an interpreter to explain the tourist’s report.)

There was _________________.

I’m sorry. What exactly happened in the accident?

My friend was bumped by a car while we’re crossing at the pedestrian lane.

Were you able to recall the car’s _______ number?

Yes, sir. It’s a white Ford Fiesta with plate number JKL097.

Okay. We’ll be coordinating with the Land Transportation Office to trace the car’s owner. In the meantime, we’ll file this report to our police _________ to keep track. Please expect a call from one of our officers within 2 days.

Thank you so much.

Excuse me, I would like to inquire about your tour guiding services.

Sure. Would you like a city tour or an Alcatraz Island tour?

May I know what Alcatraz Island is?

Alcatraz Island is a small island in San Francisco Bay, wherein one of the famous prisons in history was formerly located.

Sounds interesting, but I’d like to take a city tour for now.

Alright. We’ll take a city tour.

Do you have a half day tour?

We do. We offer four-hour city tours.

Great! Does this tour include a visit to the Golden Gate Bridge?

Of course, ma’am. The Golden Gate Bridge is a California icon; we won’t let our tourists miss it!

Thank you!

Excuse me, I would like to inquire about your tour guiding services.

Sure. Would you like a city tour or an Alcatraz Island tour?

May I know what Alcatraz Island is?

Alcatraz Island is a small island in San Francisco Bay, wherein one of the famous prisons in history was formerly located.

Sounds interesting, but I’d like to take _____________ for now.

Alright. We’ll take a city tour.

Do you have ___________ tour?

We do. We offer four-hour city tours.

Great! Does this tour ____________________ Golden Gate Bridge?

Of course, ma’am. The Golden Gate Bridge is a California icon; we won’t let our tourists miss it!

Thank you!

Excuse me, I would like to inquire about your tour guiding services.

Sure. Would you like a city tour or a beach tour?

I’d like to take _____________ for now.

Alright. We’ll take a Manila tour.

Do you have ___________ tour?

We do. We offer four-hour tours.

Great! Does this tour ____________________ National Museum of the Philippines?

Of course, sir. We always make sure that our tourists are enjoying their tours while knowing something about the country’s history at the same time.

Sounds wonderful. Thank you!