Hello, do you have cars for rent here?

We do, sir.

Great. I’d like to rent a car. What would you suggest for me?

Since you’re the only one who’ll be riding in the car, I suggest our economy cars, sir.

Could you tell me more about these cars?

Economy cars are small, practical, and easy to park.

I see. What economy car would you recommend?

I recommend our Ford Fiesta car, sir. It’s an automatic four-seating capacity car.

How much would the car rental rate be per day?

Our cars can be rented for a minimum of three days, sir. For the Ford Fiesta car, it would cost $245 for three days.

Sounds okay. Can I drive a car with this international driving permit?

Yes, sir.

Fantastic! Please book it now. Thank you.

Hello, do you have ________________________?

We do, sir.

Great. I’d _____________________. What would you suggest for me?

Since you’re the only one who’ll be riding in the car, I suggest our economy cars, sir.

Could you tell me more about these cars?

Economy cars are _________________________.

I see. What economy car would you recommend?

I recommend our Ford Fiesta car, sir. It’s an automatic ________________________ car.

How much __________________________?

Our cars can be rented for a minimum of three days, sir. For the Ford Fiesta car, it would cost $245 for three days.

Sounds okay. Can I _____________________________ permit?

Yes, sir.

Fantastic! Please ________________________. Thank you.

Hi, this is Edward Madison. I’d _____________________ for one week this coming 26th of May to 2nd of April.

Sure, sir. How many people will be riding in the car?

I’m with my wife and daughter. What car ______________________?

I suggest our Ford Escape, sir.

Okay. Could you ___________________________?

It is five-seating ________________________ carry three large bags.

Is it automatic or manual?

Ford Escape is automatic, sir.

Sounds great. Can I _____________________________ permit?

Of course, sir. You’ll just need to fill out and sign some papers and we’ll be getting a copy of your driving permit before ___________________.

Sure. Please book it now. Thank you.

Hello. Can you help me with my bus ticket, please?

Sure, ma’am. May I ask your country of origin?

I came from Bangkok, and it’s my first time here in Manila.

I see. We have two airport shuttle services with two different routes, ma’am: the NAIA Shuttle and UBE Express.

Could you take me to the best one?

This way, ma’am. The UBE Express takes the fastest route, which is through Circumferential Road 5.

Okay, but what route does NAIA Shuttle take?

NAIA Shuttle takes the Epifanio de los Santos Avenue or what we call here as EDSA. We don’t recommend that route for those in a hurry.

Okay. UBE Express it is! What time does the bus leave?

UBE Express airport buses depart every 30 minutes, ma’am.

Alright. Could you estimate my trip time?

Trip duration can be more than an hour due to Manila’s traffic conditions, so I suggest you ready your favorite playlist to listen to en route.

Thank you so much for your help!

You’re most welcome, ma’am. Enjoy your stay in Manila.

Hello. Can you _________________________________, please?

Sure, ma’am. May I ask your country of origin?

I came from Bangkok, and it’s my first time here in Manila.

I see. We have two ______________________________________, ma’am: the NAIA Shuttle and UBE Express.

Could you take me to the best one?

This way, ma’am. The UBE Express _______________________, which is through Circumferential Road 5.

Okay, but what route does NAIA Shuttle take?

NAIA Shuttle takes the Epifanio de los Santos Avenue or what we call here as EDSA. We don’t recommend _________________________________.

Okay. UBE Express it is! What __________________________?

UBE Express airport buses depart 30 minutes, ma’am.

Alright. Could you estimate my trip time?

Trip duration can be ______________________________ Manila’s traffic conditions, so I suggest you ready your favorite playlist to listen to en route.

Thank you so much for your help!

You’re most welcome, ma’am. Enjoy your stay in Manila.

Excuse me, can you ________________________, please?

Of course, sir. May I see your boarding pass?

Sure. Here you go.

May I ask_______________________?

I booked a room at Century Park Hotel.

I see. That’s in Makati City. This way to your ______________________, sir.

What ___________________ leave?

This bus leaves every 45 minutes, sir.

Do you have an idea how long ________________________?

Since Makati is just near the airport, trip duration can be 35 minutes.

Great! Thanks for your assistance.

Sure, sir. Enjoy _________________________ Manila.

Ladies and gentlemen, on behalf of the crew, I ask you to please direct your attention to the monitors above as we review the emergency procedures. Please remain seated while the seat belt sign is on. There are six emergency exits on this aircraft, and the nearest one may be behind you. In the unlikely event of an emergency landing and evacuation, leave your carry-on items behind. Please take a moment to review the safety data card in the seat pocket in front of you while we wait for takeoff.

Did you understand the emergency procedures?

Yes. Our nearest exit should be the one behind us.

Excuse me, as announced, please remain seated when the seatbelt sign is on.

Oh, I’m sorry.

If you have any questions, please don’t hesitate to ask any of the crew.

What should we do if the aircraft experiences sudden pressure?

Should the aircraft experience sudden pressure, please remain calm. Oxygen masks will drop down from above your seat.

Will lifeboats be provided in case of emergency landing?

Yes. Life rafts are found below your seats.

Do you have an indicator of the nearest exit from us?

Yes, sir. An emergency lighting will lead you to your closest exit and slide.

Thank you for patiently answering our questions.

No problem, sir. Please relax and enjoy the rest of the flight.

Ladies and gentlemen, on behalf of the crew, I ask you to please direct your attention to the monitors above as we review the emergency ___________________. Please remain seated while the _________________. There are six emergency exits on this aircraft, and the nearest one may be behind you. In the ______________ event of an emergency landing and evacuation, leave your ____________ items behind. Please take a moment to review the safety data card in the seat pocket in front of you while we wait for ___________.

Did you understand the emergency procedures?

Yes. Our nearest exit should be _________________.

Excuse me, as announced, please remain seated when the _______________________.

Oh, I’m sorry.

If you have any questions, please don’t hesitate to ask any of the crew.

What should we do if the aircraft experiences sudden pressure?

Should the aircraft experience sudden pressure, please remain calm. Oxygen masks will _____________ from above your seat.

Will lifeboats be provided in case of emergency landing?

Yes. Life rafts are found below your ________.

Do you have an indicator of the nearest exit from us?

Yes, sir. An emergency lighting will lead you to your closest ________ and _________.

Thank you for patiently answering our questions.

No problem, sir. Please relax and enjoy the rest of the _________.

Excuse me, ma’am. Please remain ______________________ is on.

Okay. I’m so sorry.

It’s okay. Let’s just wait for the landing announcement.

Sure. But may I ask how many exits do you have here?

There are six ____________ aircraft, the nearest from here are five window exits over the wings.

I see. Has our plane landed already?

Yes, ma’am.

Is smoking already allowed when the plane has landed?

We’re very sorry but this is a non-smoking flight, ma’am. Smoking is ___________ on the entire aircraft.

That’s alright. Thank you so much.

Hello, this is Manila Pacific Airlines, how may I help you?

Hi. Would it be possible to change the date of my flight?

Could you tell me your flight number and email address, sir?

It’s for flight number 253698, email address is hstyles@gmail.com.

Thank you, sir. Upon checking our records, you have booked a flight reservation for the 23rd of June. Could you confirm if that’s correct?

Yes, and I would like to reschedule it for June 30 instead. Is that possible?

Since the reservation has been made three months ago already, there would be a rebooking fee, sir.

Could you explain further?

Our airline offers free rebooking only within a month after the flight has been booked, sir.

I see. How much would be the rebooking fee then?

The rebooking fee would be $30, sir.

Okay. Could you process it for me?

Sure, sir. Should I use the credit card that has been recently registered on your account for the payment or do you want to use other modes of payment?

That card will do. Thank you.

Alright, sir. Please hold on while I process your rebooking request.

Hello, this is Manila Pacific Airlines, how may I help you?

Hi. Would it be possible ______________________?

Could ______________________ and email address, sir?

It’s for flight number 253698, email address is hstyles@gmail.com.

Thank you, sir. Upon checking our records, you have booked a flight reservation for the 23rd of June. Could you confirm if that’s correct?

Yes, and I _________________________ June 30 instead. Is that possible?

Since the reservation has been made three months ago already, there ____________________, sir.

Could you explain further?

Our airline only offers free rescheduling within a month after the flight has been booked, sir.

How much ________________________ then?

The rebooking fee would be $30, sir.

Okay. Could you process it for me?

Sure, sir. Should I use the credit card that has been recently registered on your account for the payment or do you want to use _______________________?

That card will do. Thank you.

Alright, sir. Please hold on while I _______________________.

Hi. I recently booked a flight at your airline. Would __________________________ from September 30 to October 15 instead?

Could ____________________ and email address, ma’am?

Sure! Flight number is 2367890 and my email address is jadelouvain@yahoo.com.

Thank you. Upon checking our system, you just made the booking last week, so yes ___________________________.

Great! Would there _______________________?

No, ma’am. We only require rebooking payments for the flights that want to be rescheduled three months after they were booked.

That’s good to hear!

Yes, ma’am. _______________________ I process your concern.

Alright. Thank you so much!

I think we’re about to take off. We better settle down the children.

Kids, please be quiet and stay seated.

Alright, dad.

(The captain makes an announcement.)

Good evening, ladies and gentlemen. Welcome to flight 22 bound to Oregon. This is your captain speaking. Our flight time today will be 3 hours and 10 minutes and our estimated time of arrival is 2:45 p.m. The weather in our route is sunny. The temperature at our destination is now 14 degrees Celsius, with a clear sky.

Thank you for choosing our airline. We wish you a pleasant flight.

(The flight attendant makes an announcement.)

Ladies and gentlemen, the Captain has turned on the fasten seat belt sign. Please stow your carry-on baggage underneath the seat in front of you or an overhead bin.

Please refrain from using the restrooms and turn off all electronic devices.

Please take your seat and fasten your seat belt. Thank you.

Children, please follow the instructions. This is for our safety.

Okay, mom!

I think we’re about to take off. We better settle down the children.

Kids, please be quiet and stay seated.

Alright, dad.

(The captain makes an announcement.)

Good evening, ladies and gentlemen. Welcome to flight 22 bound to Oregon. This is your captain speaking. Our flight time today will be 3 hours and 10 minutes and our _______ time of arrival is 2:45 p.m. The weather in our route is sunny. The temperature at our destination is now 14 degrees Celsius, with a clear sky.

Thank you for choosing our airline. We wish you a pleasant flight.

(The Flight attendant makes an announcement.)

Ladies and gentlemen, the Captain has turned on the fasten seat belt sign. Please _______your carry-on baggage _______ the seat in front of you or an overhead bin.

Please _______from using the restrooms and turn off all electronic devices.

Please take your seat and ___________. Thank you.

Children, please follow the instructions. This is for our safety.

Okay, mom!

Dad, are we going to fly soon?

Yes, so stay seated and be quiet. Wait for the announcement.

Okay.

(The captain makes an announcement.)

Good evening, ladies and gentlemen. Welcome to flight 22 bound to Oregon. This is your captain speaking. Our flight time today will be 3 hours and 10 minutes and our _______ time of arrival is 2:45 p.m. The weather in our route is sunny. The temperature at our destination is now 14 degrees Celsius, with a clear sky.

Thank you for choosing our airline. We wish you a pleasant flight.

(The flight attendant makes an announcement.)

Ladies and gentlemen, the Captain has turned on the Fasten Seat Belt sign. Please_____________ underneath the seat in front of you or in an overhead bin.

Please refrain from using the restrooms and turn off all___________. Thank you.

Please take your seat and _________.

Jake, please follow the instructions. This is for our safety.

Okay, dad!

Welcome to the Fine Herbs Restaurant’s grand opening!

Thank you.

Do you live in the area?

Oh yes, the whole community is talking about this new restaurant.

Oh, that’s great! Table for how many, sir?

Table for seven, please.

It’s right this way.

(The waiter leads them to the table.)

What would you like to order? I recommend our tomato and shrimp pasta. We only use organic tomatoes grown on the field.

Oh, that seems delicious! But I am allergic to shellfish. Is it possible to have this meal without shellfish?

Yes sir of course. You can have tomato and herb pasta instead.

Hmm. I don’t know about that. Do you have any dishes without shellfish?

Of course sir. We have beef and pumpkin curry, our signature dish.

Okay, I think that’s perfect.

Welcome to the Fine Herbs Restaurant’s __________!

Thank you.

Do you live in the area?

Oh yes, the whole __________ is talking about this new restaurant.

Oh, that’s great! Table for how many, sir?

Table for seven, please.

It’s right this way.

(The waiter leads them to the table.)

What would you like to order? I recommend our tomato and shrimp pasta. We only use organic tomatoes grown on the field.

Oh, that seems delicious! But I am __________ to shellfish. Is it possible to have this meal without shellfish?

Yes sir of course. You can have tomato and herb pasta instead.

Hmm. I don’t know about that. Do you have any dishes without shellfish?

Of course sir. We have beef and pumpkin curry, our ________.

Okay, I think that’s perfect.

Welcome to the The Southern House Restaurant’s __________! Do you live in the area?

Oh yes, the ____________ is talking about this new restaurant.

Oh, that’s great! Table for how many, sir?

Table for seven, please.

It’s right this way.

(The waiter leads them to the table.)

What would you like to order? I recommend our Southern crab salad. We only use _________ vegetables grown on the field.

Oh that seems delicious! But I am __________ to shellfish. _________ to have this meal without selfish?

Yes sir of course. You can have our special corn salad instead.

Hmm. I don’t know about that. Do you have any dishes without shellfish?

Of course sir. We have fried chicken with black pepper gravy, our signature dish.

Okay, I think that’s perfect.

Steven shops for a necktie

Do you have these in other colors?

I’m afraid we don’t, sir.

That’s too bad. I need something that has a simple pattern.

How about this, sir? It’s crafted by our local artisan. We have one in red too.

Looks good! I’ll get that and the red one too.

Right away, sir. Let me pack them for you.

At the cashier

Hi! These two neckties for me, please.

Nice to see you again, sir. Your total is more than $100 so we’re giving you a freebie. It’s a mini portable Bluetooth speaker.

Oh, that’s great! I’m very fond of music. Thank you.

Thank you, sir. Please come again.

Steven shops for a necktie

Do you have these in other colors?

I’m afraid we don’t, sir.

That’s too bad. I need something that has a simple________.

How about this, sir? It’s______by our local______. We have one in red too.

Looks good! I’ll get that and the red one too.

Right away, sir. Let me pack them for you.

At the cashier

Hi! These two neckties for me, please.

Nice to see you again, sir. Your total is more than $100, so we’re giving you a ______. It’s a mini______bluetooth speaker.

Oh, that’s great! I’m very fond of music. Thank you.

Thank you, sir. Please come again.

Steven shops for a teapot

___________________?

Yes, we do. We have _______ blue _______ pink.

I’ll take the blue one. Thanks.

How about this tea cup, sir? It is a set with the teapot. For the tea cup, we have________ yellow, too.

Looks good! I’ll get the blue tea cup, too.

Right away, sir. Let me pack them for you.

At the cashier

Hi! That teapot and the tea cup for me, please.

Nice to see you again, sir. Your total is more than $70 so we’re giving you a freebie. It’s a mini portable fan.

Oh, that’s great! My sister would love that for summer. Thank you.

Thank you, sir. Please come again.

At the cashier

Do you have a membership card, ma’am? The total comes to 980 yen.

Yes, I do, here it is.

Okay, ma’am. You’re entitled to a 15% discount for being a member.

That’s great, thanks!

Do you want me to wrap it?

Yes please, do I have to pay for the wrapper?

No ma’am. It’s free of charge.

I see. Do you provide shipping to Japan?

Yes ma’am. You have to shoulder the shipping fee.

Right, thank you.

Please give us the shipping information so we can arrange it for you.

Okay.

At the cashier

Do you have a ___________, ma’am? The total comes to 980 yen.

Yes I do, here it is.

Okay ma’am. You’re _______ to a 15% _______ for being a member.

That’s great, thanks!

Do you want me to wrap it?

Yes, please, do I have to pay for the wrapper?

No, ma’am. It’s__________.

I see. Do you provide_______ to Japan?

Yes ma’am. You have to shoulder the shipping fee.

Right, thank you.

Please give us the shipping information so we can arrange it for you.

Okay.

At the cashier

Do you have a membership card, ma’am?

No, I don’t but I want to get one.

Okay, ma’am. You’re__________ to a 15% discount for being a member.
Your total comes to 980 yen including the membership fee.

That’s great, thanks!

Do you want me to wrap it?

Yes please, do I have to pay for the wrapper?

No ma’am. _________.

I see. _____________ to Japan?

Yes ma’am. You have to ______________.

Right, thank you.

Please give us the shipping information so we can arrange it for you.

Okay.

Yes sir, let me get them for you.

Jack fits the shoes

Hmm, 23 is a little tight.

How about 23.5, sir?

This is the right size for me.

Perfect choice sir, those are on-trend now and we only have limited stock.

Really? that’s marvelous!

Yes sir, the shoes are value for money.

Right, let me pay for them now.

The cashier counter is right this way, sir.

Jack shops for shoes

Do you ______________ size 23 and 23.5?

Yes sir, let me get them for you.

Jack fits the shoes

Hmm, 23 is a little tight.

How about 23.5, sir?

This is the right size for me.

Perfect choice sir, those are on-______ now and we only have limited _____.

Really? that’s_______!

Yes sir, the shoes are____________.

Right, let me pay for them now.

The cashier counter is right this way, sir.

Jack shops for shoes

_______________ in size 24 and 24.5?

Yes sir, let me get them for you.

Jack fits the shoes

Hmm, 24 is a little______. I can’t walk properly in them.

Try the 24.5 sir.

_________________. I’ll get two pairs.

You’re very lucky sir, that one is on-trend now and we only have __________.

Wow! that’s marvelous!

Yes sir, the shoes _______________.

Right, let me pay for them now.

The cashier counter is right this way, sir.

Yes. What’s the super cheesy combo?

It’s a combination meal of a hamburger with extra cheese and cheese fries with bacon.

Does your hamburger have pickles in it?

Yes sir.

Could you make it without pickles? Also, I’d like to order the hamburger à la carte.

Okay, sir. And for drinks?

I’d like a cappuccino with extra foam.

Okay, sir. Would you like to upgrade your cappuccino to a large size?

No thanks. I’m good.

Okay, sir. That’s one ala carte hamburger without pickles and one cappuccino with extra foam. Dine-in or take-out?

Dine-in

Okay sir, please wait while we process your order. You can have your meal in our alfresco dining.

Right. Thank you.

Hi sir, thank you for waiting. May I take your order?

Yes. What’s the super cheesy combo?

It’s a ____________ of a hamburger with extra cheese and cheese fries with bacon.

Does your hamburger have pickles in it?

Yes sir.

Could you make it without pickles? Also, I’d like to order the hamburger ________.

Okay, sir. And for drinks?

I’d like a cappuccino with extra ______.

Okay, sir. Would you like to upgrade your cappuccino to a large size?

No thanks. I’m good.

Okay, sir. That’s one ala carte hamburger without pickles and one cappuccino with extra foam. Dine-in or take-out?

Dine-in

Okay sir, please wait while we process your order. You can have your meal in our _______ dining.

Right. Thank you.

Hi sir, thank you for waiting. May I take your order?

Yes. What’s the classic combo?

It’s a combination meal of a hamburger and spaghetti.

Does your hamburger have pickles in it?

Yes sir.

Could you make it ___________? Also, I’d like to order hamburger à la carte.

Okay sir. And for drinks?

I’d like a cappuccino with extra foam.

Okay, sir. Would you like to ____________?

No thanks, I’m good.

Okay, sir. That’s one ala carte hamburger and one cappuccino with extra foam. Dine-in or take-out?

Dine-in.

Okay sir, please wait while we process your order. You can have your meal in our alfresco dining.