All posts by weblio PH

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson54: Addressing a complaint

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. value 価値
  I value my co-workers’ opinions.
2. refuse 拒否する、辞退する
  You should not refuse our help.
3. encounter 出会う、出くわす
  He encountered a difficult question during the meeting.
4. treatment 待遇、扱い
  You can expect only the best treatment at a five-star hotel.
5. grateful ありがたく思う、感謝する
  We are grateful for the service of our farmers.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What do you value most in work?
2. Have you ever refused a job offer?
3. When was the last time you encountered a problem at work?
4. How should an employee deal with unfair treatment at work?
5. What are you most grateful for about your job?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, good afternoon.
Good afternoon, I called to complain about your company’s poor service.

I’m very sorry to hear that ma’am. May I know the details of what happened?
Your representative was an hour late and came unprepared for his presentation.

We value our clients’ time and this should not have happened. We’re very sorry.
I also repeatedly asked him for details about your service but he refused to answer my questions.

Rest assured ma’am, that our representative will face disciplinary actions.
I have been a client for many years and have never encountered such treatment before.

Yes ma’am and we are grateful for you. We will assign you a new representative. This will not happen again.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hello, good afternoon.
Good afternoon, I called to complain about your company’s poor service.

I’m very sorry to hear that, ma’am. May I know the details of what happened?
Your representative was an hour late and came unprepared for his presentation.

We ______ our clients’ time and this should not have happened. We’re very sorry.
I also repeatedly asked him for details about your service but he _______ to answer my questions.

Rest assured that our representative will face disciplinary actions.
I have been a client for many years and have ___________ such treatment before.

Yes, ma’am, and we are grateful for you. We will assign you a new representative. This will not happen again.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, good afternoon.
Good afternoon. I called to inform you that I am very dissatisfied with your service.

I’m very sorry to hear that, ma’am. May I know the details of what happened?
Your representative was an hour late and forgot to bring the documents I needed.

We value our clients’ time and this should not have happened. We’re very sorry.
I also repeatedly asked him for details about your products but he refused to answer my questions.

Rest assured that our representative will face disciplinary actions.
I have been a client for many years and have never encountered such ________ before.

Yes, ma’am, and we are ______ for you. We will assign you a new representative. This will not happen again.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You received a complaint from a client regarding the faulty items he/she received from your company. Apologize to your client and assure that he/she will not encounter a problem again. Your tutor will be your client.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson72: Setting/changing a meeting schedule

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. outline 概要
  He presented his idea in outline at the meeting.
2. necessary 必要
  Previous experience is necessary for this job.
3. reschedule 再スケジュール、計画を変更する
  I’m afraid we’ll have to reschedule the meeting.
4. as long as …さえすれば、…する限り
  As long as you’re happy with your job, that’s all that matters.
5. short notice 急なお願い
  I can’t cancel the client meeting at such short notice.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What was the outline of the last meeting that you attended?
2. What are the necessary pieces of equipment you need at work?
3. Why do you sometimes reschedule meetings?
4. Can you promise to engage fully as long as you work in your company?
5. Can you be ready to make a presentation at short notice?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hi, Emma. Can I talk to you for a second?
Sure, what is it all about?

Can we move our meeting next Friday from 1:00 p.m. to 3:00 p.m.?
Why?

Mr. Takahashi set a meeting with me to discuss the outline of the meeting that I had with the client.
I understand. That is more necessary. Let’s reschedule it for Friday at 3:00 p.m.

Thank you so much. Sorry for the inconvenience.
No worries! As long as it’s not at short notice.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hi, Emma. Can I talk to you for a second?
Sure, what is it all about?

__________ our meeting next Friday from 1:00 p.m. to 3:00 p.m.?
Why?

Mr. Takahashi __________ with me to discuss the outline of the meeting that I had with the client.
I understand. That is more necessary. Let’s reschedule it for Friday at 3:00 p.m.

Thank you so much. Sorry for the __________.
No worries! As long as it’s not at short notice.

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, Emma. Do you have a moment?
Sure!

__________ our meeting next Friday from 8:00 a.m. to 10:00 a.m.?
Why?

Mr. Sato __________ with me to discuss the status of our team building.
I see. That is more important. Let’s change the time to 10:00 a.m.

I appreciate it. Sorry for the __________.
It’s fine. As long as it isn’t a last-minute decision.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are a team leader. Please reschedule your meeting with your team members and cite the reason why. Use the expressions you learned today. Your tutor will be one of your team members.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson50: Company event invitation

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. event イベント
  The exact date of the company’s event is today.
2. celebrate 祝う
  I think I’ve got the job. Let’s celebrate.
3. anniversary 記念日
  The bank celebrates its hundredth anniversary in December.
4. appreciation 感謝、評価
  The employees murmured in appreciation.
5. sincerely 心から
  I sincerely hope that you will be successful.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What was the last company event that you attended?
2. How do you celebrate a job promotion in Japan?
3. When is your company’s anniversary?
4. How do you show appreciation to a helpful employee?
5. How do you sincerely apologize at work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, Ms. Emma. We would like to invite everyone to our company’s event.
Oh, could you tell me more about it?

Sure. We have prepared this special event to celebrate Globe’s 50th anniversary.
That sounds a lot of fun!

Yes! It will be held at the Ruby Hall on August 28 at 7:00 p.m.
Who are the people going to attend the event?

The company’s top executives will attend the anniversary celebration to show their appreciation for everyone’s hard work.
I see. I’m so excited about it. Thanks!

We sincerely hope that you will be able to join us. We hope to see you on the day of the event.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hello, Ms. Emma. __________ to invite everyone to our company’s event.
Oh, could you tell me more about it?

Sure. __________ this special event to celebrate Globe’s 50th anniversary.
That sounds a lot of fun!

Yes! __________ at the Ruby Hall on August 28 at 7:00 p.m.
Who are the people going to attend the event?

The company’s top executives will attend the anniversary celebration to show their appreciation for everyone’s hard work.
I see. I’m so excited about it. Thanks!

We sincerely hope that you will be able to join us. We hope to see you on the day of the event.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

I heard that your company is having an event.
Yes! And, __________ everyone to our company’s year-end party.

Oh, really? I’d like to hear more about it.
Sure! We have prepared this __________ to celebrate our company’s achievement and everyone’s hard work.

How about the venue?
It will __________ at Ridge Park Hotel on August 16 at 8:00 p.m.

I can’t wait to attend it.
We hope that this party will provide an opportunity for all of you to get to know one another in a more relaxed setting.

Thank you!
See you!

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are a CEO. Invite one of your clients to attend your company’s event. Use the expressions you learned today. Your tutor will be the client.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Y_CE_B-5-2

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

stress
break into tears
conference room
proceeded to
valuable

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

Marty noticed Toni’s high stress level and asked her what he could do to help. Toni broke down into tears before she could answer. Marty then discovered that she hadn’t received any word of approval of her work, and went to Toni’s boss to tell him about the situation.

“A few words of praise for the rest of the staff could only help,” Marty told him. The boss acted immediately on his suggestion and called all employees into the conference room after an hour of talking to Toni in his office. On the table were sweets and coffee, and he proceeded to tell each person his appreciation of what they had accomplished.

Since then, the boss would praise an employee when a job was well done. Toni became the company’s vice-president and stayed in the company. “The boss learned a valuable lesson which he’s never forgotten,” Marty said.

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. What did Marty discover about Toni’s situation?
Answer:
2. What did Marty suggest to the boss?
Answer:
3. What did the boss do after talking to Toni?
Answer:
4. What position does Toni have now in the company?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

conference room
proceeded to
valuable
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. Bosses should schedule a meeting to show his or her appreciation. Do you agree with that?
Answer: I agree / I disagree
2. Aside from words of appreciation, hardworking employees should also be rewarded. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. Do you think being praised can relieve stress? Why or why not?
Answer:
2. What can bosses do to help their employees relax at work?
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Y_P_Lesson-4-2

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

come up with
orchestra
the impossible
make a difference
donate ~ to …

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

Landfill Harmonic
The children in Cateura grew better at playing musical instruments. Favio then came up with an idea to form an orchestra. The orchestra started small with a few members that grew to over thirty-five. It gave a new meaning to the life of the children and their families in the small town. The Recycled Orchestra became famous not only in Paraguay but also in other countries in South America. Their concerts in Brazil and Colombia were a great success. The group plays the classical music of Beethoven and Mozart. “We are doing the impossible. The world sends us garbage. We send back music,” Favio says.

Movie producer Juliana Penaranda discovered the group and created the movie “Landfill Harmonic.” The film features Favio, Nicolas, and the children. The movie made a big difference to the people of Cateura, and raised awareness of global issues using the poverty and garbage management in the country. Some donated real instruments to the children, but Favio wants to use the recycled ones to learn more about the poverty in Cateura.

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. What is the name of the orchestra Favio formed?
Answer:
2. How many members does the orchestra have?
Answer:
3. Who is Juliana Penaranda?
Answer:
4. Why did Penaranda make the movie “Landfill Harmonic”?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

come up with
orchestra
make a difference
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. Musical instruments made from recycled materials are as good as real instruments. Do you agree with that?
Answer: I agree / I disagree
2. If there is something to be passionate about, it can give meaning to life even if they are poor. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. Why is recycling important?
Answer:
2. Have you ever seen any documentaly film that raises awareness of social issues? How did you feel about it?
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson41: Late for work

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. unexpected 予期せぬ、思いがけない
  The change in the organizational structure was a bit unexpected.
2. emergency 緊急事態、非常事態
  I had to take a leave yesterday due to an emergency.
3. advise 通知する、報告する
  I already advised Mr. Stevens about my vacation leave next month.
4. immediately すぐに、早急に
  Please prioritize this task and send it to me immediately once you are done.
5. errand お使い、用事
  My sister asked me to clean her room and run some errands in exchange for a concert ticket.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Do you usually handle sudden/unexpected tasks at work?
2. To whom do you report when you are going to be late or absent due to emergencies?
3. Do you advise your immediate heads in advance when taking a day off?
4. During your first month at your job, have you learned the work process immediately?
5. What errands do you usually do during weekends?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Emma, where are you? Are you coming to the office today?
Hey, Ron. I’m so sorry but it looks like I’m going to be late this morning.

Oh, okay. What’s up?
Something unexpected came up. I had to handle an emergency at home.

Is everything okay?
Yes, Ron. Could you inform our team leader as well? I’ll be coming in at 10:30 a.m.

Sure, Emma. I’ll tell her immediately.
Thanks, Ron.

No worries. Take care!
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Emma, where are you? Are you coming to the office today?
Hey, Ron. I’m so sorry but it looks like ___________________ this morning.

Oh, okay. What’s up?
_____________________ came up. I had to handle an emergency at home.

Is everything okay?
Yes, Ron. Could you inform our team leader as well?
___________________ at 10:30 a.m.

Sure, Emma. I’ll tell her immediately.
Thanks, Ron.

No worries. Take care!
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hey, where are you? Are you coming to the office today?
I’m so sorry but it looks like ___________________ this morning.

What’s up?
_____________________ came up. I had to run some important errands.

Oh, I see.
Could you advise Ms. Kim as well? ___________________ at 10:00 a.m.

Sure, I’ll tell her immediately.
Thank you.

No worries. Take care!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
You are going to be late today for work due to some important errands. Call one of your closest colleagues and inform him/her about it. Ask him to advise your team leader as well. Your tutor will play the role of your colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson31: Suggesting solutions

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. totally まったく、すっかり
  I was totally surprised when I won the game!
2. competitor 競争相手、ライバル企業
  It is hard to put up a milk tea business as there are already various competitors.
3. brand 商標、ブランド
  Shiseido is a popular and trusted beauty brand.
4. creative 創造的な、創造力のある、独創的な
  I would love to visit the store that sells creative fans for summer.
5. lead 導く、案内する、(会議やプロジェクトなどを)リードする
  Please lead the students to the performance hall.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When was the last time you were totally exhausted from work?
2. Who are some of the competitors of your company?
3. Do you discuss other brands during your meetings?
4. Does your job allow you to use your creative skills?
5. How can you lead a team at work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Good morning. I set this meeting because we are currently facing a problem.
Okay, sir, we’re all ears.

We are not getting enough website traffic and we are totally behind our competitors.
May I suggest a solution?

Go ahead, Emma.
We can create engaging videos of our products that will attract visitors to our website.

That’s great, I do think that we’re lacking social media presence.
Our brand’s target market is the 18-29 age group so we have to be more creative.

Okay, we’ll go with that. Emma, I want you to lead a project.
You can count on me, sir!

The first thing you need to do is to write a SWOT analysis and a proposal.
On it!

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Good morning. I set this meeting because we are currently facing a problem.
Okay, sir, we’re all ears.

We are not getting enough website traffic and we are __________ our competitors.
May I suggest a solution?

Go ahead, Emma.
We can create engaging videos of our products that will attract visitors to our website.

That’s great, I do think that we’re lacking social media presence.
Our _______ is the 18-29 age group so we have to be more creative.

Okay, we’ll go with that. Emma, I want you to _______.
You can count on me, sir!

The first thing you need to do is to write a SWOT analysis and a proposal.
On it!

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Okay, guys, this is not going to sound good.
We’re all ears, sir.

Our brand is not getting enough website traffic and we are behind ____________ .
May I suggest a solution?

Go ahead, Emma.
We can create engaging videos of our products that will attract visitors to our website.

Good idea! I do think that we’re lacking social media presence.
Our brand is for the 18-29 age group so we have to be _________.

Okay, I want you to lead a project. Research on our target market, then write a proposal.
You can count on me, sir!

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are working for a stationery company and it is not getting enough sales. Suggest a solution to your boss during a meeting. Your tutor will act as the boss.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson42: Sick leave

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. inform 情報を与える、知らせる
  Please inform us of your decision and we will act accordingly.
2. unable ~できない
  She was unable to find employment.
3. report 報告
  She didn’t report to work yesterday.
4. fever 発熱
  If you have a fever, you should drink plenty of fluid.
5. get in touch 連絡を取る
  I got his phone number in case I need to get in touch with him.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Who do you need to inform when you have to be absent from work?
2. When was the last time you were unable to go to work?
3. What time do you report to work?
4. Have you had a fever these past few days?
5. Do you get in touch with your ex-colleagues?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Thank you for calling ICT Inc. This is Ron. How may I help you?
Good morning, Ron. It’s Emma Watson. I’m calling to inform you that
I will be unable to report to work due to a high fever.

Oh, Emma. What happened?
I believe it is due to fatigue. I just got in touch with my doctor. I’ve
been advised to take a day of bed rest.

Sure. I’ll inform your team leader about it.
Thanks! By the way, Ms. Katy will be covering my workload while I’m away.

Okay. I’ll relay your message right away.
Thank you! See you again on Monday.

PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Thank you for calling ICT Inc. This is Ron. How may I help you?
Good morning, Ron. It’s Emma Watson. I’m calling to inform you that
I will be __________ due to a high fever.

Oh, Emma. What happened?
I believe it is due to fatigue. I just got in touch with my doctor.
__________ to take a day of bed rest.

Sure. I’ll inform your team leader about it.
Thanks! By the way, Ms. Katy __________ my workload while I’m away.

Okay. I’ll relay your message right away.
Thank you! See you again on Monday.

PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, Emma. Do you have any idea where William is?
He’s not here. He will __________ to work due to a severe stomach ache.

What went wrong? Everybody appears to be catching a cold.
He said that he ate something he shouldn’t have.

Do you have any idea when he’ll be back?
__________ to take three days of bed rest by his doctor. He said that
he would be back on Monday.

Who is responsible for his tasks for the entire week?
Mr. Cruz will be covering his workload while he’s away.

I hope he recovers quickly.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Inform your manager that you will not be able to report to work today. Tell hm/her the reasons and how many days you will be absent. Your tutor will be your manager.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Y_CE_B-5-1

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

seriously
satisfied with the result(s)
praise(d)
start-up
tempted to

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

Last summer, we saw a boy building a sandcastle at the beach. He approached his task seriously and worked hard gathering sand. After about half an hour, he had a large heap of it and began patting it into a low building with great effort.

He went to his father once satisfied with the results. “Charlie, you’ve made a great castle. I think it’s the best on the beach,” his dad praised him. His father’s compliment made him the happiest boy in the world, and it reminded us of the power of praise. Sadly, adults receive so little.

We thought back to a story our friend Marty had shared with us. Marty is a management consultant hired by a start-up Internet company. The people were too busy and stressed out, causing many disputes among them.

One of the key members of the technical staff, Toni, had been working for 14 hours a day, seven days a week. She had told Marty that she had received several job offers and was tempted to take one. Marty then asked if he could do anything to keep her in the company.

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. How did the father’s compliment make the boy feel?
Answer:
2. Who is Marty?
Answer:
3. How many hours a day does Toni work?
Answer:
4. What did Toni tell Marty?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

satisfied with the result(s)
praise(d)
tempted to
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. Working adults need as much praise as children and teenagers. Do you agree with that?
Answer: I agree / I disagree
2. The maximum number of hours for overtime work should be 2 hours only a day. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. How important do you think is complimenting other people?
Answer:
2. What are the negative effects of not being praised?
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Y_P_Lesson-4-1

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

make a living
need to do …
grow up
harsh
make ~ into …

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

Landfill Harmonic
Cateura is one of the poorest towns in Paraguay, located outside of its capital, Asunción. The town has a huge landfill, receiving tons of waste from the capital city every day. The people in town make a living by selling “valuable” things from the trash.

The children in the town grow up in a harsh environment. Their parents made their children work, so they could not go to school. Favio Chávez, a musician and social worker in Cateura, saw many children in the landfill and felt he needed to do something.

He has always loved music, so he started giving the children music lessons to keep them distracted and out of trouble. However, there was one problem; Chávez only had five instruments, and the children were too poor to buy their own. In Cateura, violins cost more than houses.

Favio sought help from his friend Nicolas, who collects trash and recycles them. Nicolas created musical instruments from trash: he made oilcans into violins, pipes and spoons into flutes, and packing boxes into guitars. “I never imagined making instruments. I was glad that the kids liked them,” said Nicolas.

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. Where is Cateura located?
Answer:
2. How do the people in Cateura make a living?
Answer:
3. What did Favio Chávez do for the children?
Answer:
4. What musical instruments did Nicolas make from trash?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

need to do
harsh
make ~ into ~
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. All children, rich and poor, deserve education. Do you agree with that?
Answer: I agree / I disagree
2.  Music is one of the best ways to keep children out of trouble. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. Aside from musical instruments, what else should we recycle trash into?
Answer:
2. How can we help people living in poor cities?
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4