1. value 価値 | |
I value my co-workers’ opinions. | |
2. refuse 拒否する、辞退する | |
You should not refuse our help. | |
3. encounter 出会う、出くわす | |
He encountered a difficult question during the meeting. | |
4. treatment 待遇、扱い | |
You can expect only the best treatment at a five-star hotel. | |
5. grateful ありがたく思う、感謝する | |
We are grateful for the service of our farmers. |
1. | What do you value most in work? |
2. | Have you ever refused a job offer? |
3. | When was the last time you encountered a problem at work? |
4. | How should an employee deal with unfair treatment at work? |
5. | What are you most grateful for about your job? |
Hello, good afternoon.
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Good afternoon, I called to complain about your company’s poor service.
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I’m very sorry to hear that ma’am. May I know the details of what happened?
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Your representative was an hour late and came unprepared for his presentation.
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We value our clients’ time and this should not have happened. We’re very sorry.
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I also repeatedly asked him for details about your service but he refused to answer my questions.
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Rest assured ma’am, that our representative will face disciplinary actions.
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I have been a client for many years and have never encountered such treatment before.
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Yes ma’am and we are grateful for you. We will assign you a new representative. This will not happen again.
|
Hello, good afternoon.
|
Good afternoon, I called to complain about your company’s poor service.
|
I’m very sorry to hear that, ma’am. May I know the details of what happened?
|
Your representative was an hour late and came unprepared for his presentation.
|
We ______ our clients’ time and this should not have happened. We’re very sorry.
|
I also repeatedly asked him for details about your service but he _______ to answer my questions.
|
Rest assured that our representative will face disciplinary actions.
|
I have been a client for many years and have ___________ such treatment before.
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Yes, ma’am, and we are grateful for you. We will assign you a new representative. This will not happen again.
|
Hello, good afternoon.
|
Good afternoon. I called to inform you that I am very dissatisfied with your service.
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I’m very sorry to hear that, ma’am. May I know the details of what happened?
|
Your representative was an hour late and forgot to bring the documents I needed.
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We value our clients’ time and this should not have happened. We’re very sorry.
|
I also repeatedly asked him for details about your products but he refused to answer my questions.
|
Rest assured that our representative will face disciplinary actions.
|
I have been a client for many years and have never encountered such ________ before.
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Yes, ma’am, and we are ______ for you. We will assign you a new representative. This will not happen again.
|
Grammar 文法 |
Pronunciation 発音 | Vocabulary 単語 |
Comprehension 理解 |
|
---|---|---|---|---|
GOOD | 文法の誤りはほとんどなく、完全な文章で話すことができる | ほとんどの単語をはっきりと正しく発音することができる | 習った表現を適切に使うことができる | 文章を理解し、質問に正しく答えることができる |
FAIR |
文法の誤りはあるが、完全な文章で話すことができる | 発音の練習が必要な言葉がいくつかある | たまにミスはあるが、習った表現を適切に使うことができる | 文章を完全に理解するのは難しく、質問に正しく答えられないときもある |
POOR |
文章で話すのは難しく、単語だけで話すことができる | 発音の練習が必要である | 習った単語と表現を少しだけ使うことができる | 文章を理解するのは難しく、質問に答えるのは難しい |