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Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson7: Market survey questionnaire

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. confidential
  -secret or private, often in a formal, business, or military situation
  Please take note that the information from our meeting will be treated as strictly confidential.
2. spare
  -to give time, money, or space to someone, especially when it is difficult for you
  I’d love to attend the conference, but I can’t spare the time.
3. rate
  -to judge the value or character of someone or something
  They will rate the new employees’ performance on Wednesday.
4. smooth
  -happening without any sudden changes, interruption, or difficulty
  The company’s president was glad of the smooth business operations.
5. transaction
  -an occasion when someone buys or sells something, or when money is exchanged or the activity of buying or selling something
  The transaction with our business partners last Thursday was successful.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. confidential  
Answer:
2. spare 
Answer:
3. rate 
Answer:
4. smooth 
Answer:
5. transaction 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Ana (sales representative)
Good day. Thank you for the opportunity to serve you better.
We would be grateful if you can spare a few minutes to answer some questions about our service.
If you consent to participate, your responses will be kept confidential.
Tom
Yes, I’d be delighted to.
Ana (sales representative)
On a scale of 1 to 5, please rate your satisfaction for the quality of our service. (1 = terrible; 2 = bad; 3 = satisfactory; 4 = good; 5 = excellent)
Tom
I would say 4.
Ana (sales representative)
Okay. That is noted, sir. What can be improved in our service?
Tom
Overall, I had a smooth transaction the last time I visited. But it would be so much better if you reduced customer waiting time.
Ana (sales representative)
Thank you for that feedback, sir. Lastly, how likely is it that you would recommend our bank to your friends or family?
Tom
Very likely.
Ana (sales representative)
Thank you for your time, sir. We appreciate it.
Tom
You’re welcome.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You were tasked by your supervisor to do a customer satisfaction survey. Ask some questions from a customer who recently purchased a computer from your company. Please use the words and expressions you learned today. The tutor will be the customer. Please use the following as your guide:
・ask your customer to rate the quality of your company’s service based on a scale of 1-5
・ask the customer to rate the quality of the computer she purchased based on a scale of 1-5
・ask the customer if he/she would recommend the company to a friend or colleague
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Do you think web-based questionnaires are better than paper-based questionnaires? Why or why not?
2. In your opinion, what do your company’s products/services need to improve on? Please explain your answer.
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Y_CE_G-5-1

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

stripe
due to ~
gather attention from ~
similarity
striking

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

Have you ever heard of a “quagga”? Perhaps not, but you may have seen a zebra before. The quagga was a member of the zebra family. They are brownish with white stripes around their necks and the front parts of their bodies. It is often said that quaggas looked like “zebras which had forgotten to put on their pajama pants.” They lived in Southern Africa; unfortunately, they went extinct in the 19th century due to overhunting.

However, some researchers have tried to “revive” the quagga. Due to their attractive stripe pattern, these animals have attracted the attention of those interested in animal conservation. They have conducted the Quagga Project in South Africa for over thirty years, and the researchers discovered that zebras are genetically close to the quagga. In this project, the researchers have attempted to selectively breed plain zebras with fewer stripes and have similarities to the quagga. The baby zebras born to quagga-like parents looked more like the actual quagga but with a reduced number of stripes.

The project has achieved success by producing baby zebras that have a striking resemblance to the quagga.

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. What is a quagga?
Answer:
2. Why did the quagga go extinct?
Answer:
3. What did the researchers discover in the Quagga Project?
Answer:
4. What did the baby zebras look like in the Quagga Project?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

due to ~
stripe
similarity
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. Selective breeding is the key to avoid animal extinction. Do you agree with that?
Answer: I agree / I disagree
2. Selective breeding can cause diseases in animals. Some people think they should stop doing it. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. You may have seen any of the following animals at the zoo or aquarium. All of these animals are listed as endangered, “Red List”. Wouldn’t it be sad if we never saw them again? Please tell me what you think.
Lesser panda, Polar Bears, Asian elephant, Orangutans, Tigers, Green turtle, Bluefin tuna, Giant Panda
Answer:
2. Every year, it is estimated that 40,000 species become extinct, primarily as a result of deforestation, climate change, and overhunting. What do you think we can do to stop it?
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson85: Negotiating for a product price (2)

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. quality 品質
  I admire the quality of Japan’s products.
2. low 低い
  Nowadays, the price of gas has been really low.
3. fee 手数料
  The hotel charges an expensive fee for phone calls.
4. additional 追加
  There were no more seats available on the bus for the additional passengers.
5. return 戻る、戻す、返す
  She will return to work on Wednesday.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How do you improve the quality of your work?
2. How do you deal with low energy at work?
3. In your line of work, do you often calculate fees?
4. Do you often take on additional tasks at work?
5. How do you properly excuse yourself from a meeting to return an important phone call?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

We are really interested in buying this conference table for our office.
The table is of high quality, sir. You won’t find a more perfect table in other shops.

How much are you selling it for?
$500, sir.

I don’t think we can afford that. Would you consider lowering the price?
I’m afraid we can only go as low as $480, sir.

Do you cover the shipping fee?
No sir, it’s an additional fee. The buyer has to shoulder it.

Well, I need to think about it more and return to you again.
I understand, sir. Thank you.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

We are really interested in buying this conference table for our office.
The table is of _______ , sir. You won’t find a more perfect table in other shops.

How much are you selling it for?
$500, sir.

I don’t think we can afford that. Would you consider lowering the price?
I’m afraid we can only go as ______ as $480, sir.

Do you cover the shipping fee?
No sir, it’s an ________ fee. The buyer has to shoulder it.

Well, I need to think about it more and return to you again.
I understand, sir. Thank you.

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

We are really interested in buying this document shelf for our office.
The shelf is of high quality, sir. You won’t find a more perfect shelf in other shops.

How much are you selling it for?
$430, sir.

That’s too expensive for our budget. Would you consider lowering the price?
I’m afraid we can only go as low as $410, sir.

Do you cover the _______ ?
No sir, it’s an additional fee. The buyer has to shoulder it.

Well, I need to think about it more and ______ to you again.
I understand, sir. Thank you.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You were tasked to buy a filing cabinet for your office. Negotiate the price with a sales representative using the phrases you have learned. Your tutor will act as the sales representative.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson84: Negotiating for a product price (1)

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. study よく見る、調べる
  I studied the document before handing it over to the marketing department.
2. quite とても
  She was quite disappointed with the results of the project.
3. purchase 購入、買い物、仕入れ
  The filing cabinet from the mall was a great purchase!
4. order 注文
  Swiss businessmen ordered products from our store.
5. supplier 卸売業者
  It was a great day doing business with our suppliers from Yokohama.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When was the last time you studied a report?
2. When was the last time you were quite confused at work?
3. Does your company have a purchasing department?
4. As part of your job, do you order products from other companies?
5. In your line of work, do you have to meet with suppliers?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Ms. Emma, thank you for the proposal that you sent.
You’re most welcome, sir.

I studied the documents well and I’m quite glad about what I’ve read.
I’m glad about that, sir. Are you pushing through with the purchase?

Unfortunately, I noticed that the price of the product is way over our budget.
Oh, is that so?

We’ll order four computer units if you reduce the price by 3%.
I’ll see what I can do about that, sir.

If you cannot reduce this price, I’m afraid we will need to go to another supplier.
I’ll have to talk with my bosses back in the office, sir.

Okay, we’ll wait. Thank you for your consideration.
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Ms. Emma, thank you for the proposal that you sent.
You’re most welcome, sir.

I ______ the documents well and I’m quite glad with what I’ve read.
I’m glad about that, sir. Are you pushing through with the _______?

Unfortunately, I noticed that the price of the product is way over our budget.
Oh, is that so?

We’ll order four computer units if you reduce the price by 3%.
I’ll see what I can do about that, sir.

If you cannot reduce this price, I’m afraid we will need to go to another ________.
I’ll have to talk with my bosses back in the office, sir.

Okay, we’ll wait. Thank you for your consideration.
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

I received the proposal, thank you so much.
You’re most welcome, sir.

I studied the documents well and I’m ______ about what I’ve read.
Great to hear that. Are you pushing through with the purchase?

Unfortunately, I noticed that the price of the product is way over our budget.
Oh, is that so?

We’ll _______ four computer units if you reduce the price by 4%.
I’ll see what I can do about that, sir.

We might consider paying the regular price if you upgrade the system software 7 to system software 8.
I’ll have to talk with my bosses back in the office, sir. I’ll get back to you.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Negotiate to lower the price of 10 printers with a supplier using the phrases you have learned. Your tutor will act as the supplier.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson77: Having a small talk

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. energy エネルギー
  You need a lot of energy to exercise.
2. calm 落ち着いて
  Stay calm in times of emergency.
3. container 容器
  I need a container to store these cookies.
4. survey 調査
  She created a survey on cafeteria food.
5. draft 下書き
  He is not yet finished with his draft.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How do you increase your energy at work?
2. How do you stay calm when there is a lot of pressure?
3. Do you bring food containers to the office?
4. How often do you answer surveys from your company?
5. Do you write email drafts?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

How’s it going?
Fine. How about you?

I’m on my fifth cup of coffee.
Wow, that’s a lot! Does it improve your energy?

Yes, it does. I’ve got some Arabica beans. Wanna try?
That’s good to know. No, thanks. I’m good with tea. I need to feel calmer.

Is the container with tea leaves in the pantry yours?
Yeah, it’s mine. Feel free to brew the oolong tea leaves.

I’d love to! Thank you. Anyway, are you done answering the employee survey?
Not yet. I’m still working on the first draft of my report.

Okay, please call me if you need anything.
I will, thank you.

PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentence you just read.
PART C_2

How’s it going?
Fine. How about you?

I’m on my fifth cup of coffee.
Wow, that’s a lot! Does it _________ ?

Yes, it does. I’ve got some Arabica beans. Wanna try?
That’s good to know. No, thanks. I’m good with tea. I need to feel _______ .

I saw a container with tea leaves in the pantry. Is it yours?
Yeah, it’s mine. Feel free to brew the oolong tea leaves.

I’d love to! Thank you. Anyway, are you done answering the employee survey?
Not yet. I’m still working on the ________ of my report.

Okay, please call me if you need anything.
I will, thank you.

PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Hi there! What do you do here?
I do clerical work. How about you?

I’m a graphic designer.
That’s great! How’s the coffee?

It has a nice taste and it improves my energy.
That’s good to know. I’m a tea drinker.

I saw a _________ with tea leaves in the pantry. Is it yours?
Yeah, it’s mine. Feel free to brew the green tea leaves.

I’d love to! Thank you. Anyway, are you done answering the _________ ?
Not yet. I’m still working on the draft of my report.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Ask your co-worker what he had for lunch. Your tutor will act as your co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson76: Explaining how to use a tool

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. set up 設定する
  We will set up the television in our living room.
2. appropriate 適切な、適当な、妥当な
  Save the document in the appropriate folder.
3. connect 接続する
  I can’t connect to the Wi-Fi.
4. cable ケーブル
  The printer’s cable is broken.
5. desktop デスクトップ
  Please share your desktop screen now.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What devices in your office do you know how to set up?
2. What is the appropriate work attire in your office?
3. Do you have any difficulty connecting to your company’s Wi-Fi?
4. Where can you find cables in your workstation?
5. Do you get email notifications on your desktop?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Emma, do you need help with something?
Could you please teach me how to set up the projector?

The first thing you have to do is to turn on the system and select the appropriate button for the laptop.
Oh, okay. I understand.

After that, connect the HDMI cable to your laptop’s HDMI port.
Right.

And lastly, turn on your laptop. After your desktop has loaded, your laptop screen should project.
Oh, so that’s how it works. Thank you so much!

Easy, right?
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Emma, do you need help with something?
Could you please teach me how to set up the projector?

The first thing you have to do is to turn on the system and select the _________ for the laptop.
Oh, okay. I understand.

After that, connect the HDMI ______ to your laptop’s HDMI port.
Right.

And lastly, turn on your laptop. After your desktop has loaded, your laptop screen should project.
Oh, so that’s how it works. Thank you so much!

Easy, right?
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Emma, what seems to be the problem?
I don’t know how to ______ this application. Can you help me?

Sure! First, you have to install it. Make sure you ______ to our company’s server.
Oh, okay. I understand.

After that, read the terms and conditions on the checkbox and click “I agree”.
Right.

And lastly, create a shortcut of the application on your ________.
Oh, so that’s how it works. Thank you so much!

It’s quite easy. You’re welcome!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Explain to your co-worker how to create an account on your company’s website using the phrases you have learned. Your tutor will act as your co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Y_CE_B-10-2

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

consume
afford to ~
give up
used to ~
idealistic

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

We are not certain of the amount of pesticides we can safely consume. It may be a good idea to consume less of them, but not everyone can afford to regularly buy organic food. For example, organic eggs may cost 50% more than the ordinary kind, but an organic chicken can cost 6 times more than the price of the factory-farmed ones.

It is easy for us to forget that we would not have so much cheap food without industrial farming methods. Many people would say we should give up meat every day. It provides health, ethical, and ecological reasons. Some may argue that we have become used to a way of life that is destroying our environment and harming our health. Critics, on the other hand, consider it too idealistic to think that we can produce the food the world needs organically.

The main problem with organic seems to be the fact that it opposes big businesses by being one. Many products are unsustainable; they may be good for us, but not for the planet. What we can do is replace “organic” with “local” or “hand-made.”

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. Based on the passage, how much do organic eggs cost?
Answer:
2. Why do some people say we should give up meat every day?
Answer:
3. What do critics say about producing the food the world needs organically?
Answer:
4. What is the main problem with organics?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

consume
give up
used to ~
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. It is safer to buy locally-made organic products. Do you agree with that?
Answer: I agree / I disagree
2. Organically grown food does not always contain more nutritious than non-organically grown food. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. Why do you think organic products cost more than ordinary ones?
Answer:
2. Do you agree that we should replace “organic” with “local” or “hand-made”? Please explain your answer.
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson68: Discussing the details of a business trip

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. brief 手短な、簡潔な
  I had a brief talk with the team leaders this afternoon.
2. ceremony 式、儀式
  She left before the closing ceremony of the new building.
3. speech 演説
  Everyone was there to listen to the president’s speech.
4. district 地方、地域、管区
  Ginza is a Western-style shopping district located in Tokyo.
5. prospect 予想、見通し
  We must always think of every prospect of success.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Are your meetings usually long or brief?
2. When was the last time you attended a work-related ceremony?
3. Have you ever listened to someone make a speech during a company event?
4. In what district is your office located?
5. Where do you usually talk about business prospects?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Shall we have a brief rundown of our schedule? Emma, please give us the details.
Okay, we are heading to Hong Kong on October 3.

Right, go on.
We are going to attend the opening ceremony of our new store where Mr. Ron will give a speech.

What time is that?
The ceremony is going to be held the next day in Sha Tin district at 4:00 p.m.

Okay.
At 8:00, we will meet with our business partners and discuss some prospects.

Is the presentation done?
All done, sir. We are also planning to visit other clients.

Great!
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Shall we have a _________ of our schedule? Emma, please give us the details.
Okay, we are heading to Hong Kong on October 3.

Right, go on.
We are going to attend the opening ceremony of our new store where Mr. Ron will give a speech.

What time is that?
The ceremony is going to be held the next day in Sha Tin _______ at 4:00 p.m.

Okay.
At 8:00, we will meet with our business partners and discuss some _________.

Is the presentation done?
All done, sir. We are also planning to visit other clients.

Great!
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Shall we have a brief rundown of our schedule? Emma, please give us the details.
Okay, we are heading to Los Angeles on August 3.

Right, go on.
We are going to attend the _________ of our new store where Mr. Ron will _______.

What time is that?
The ceremony is going to be held the next day in the Arts district at 4:00 p.m.

Okay.
At 6:00, we will meet with our business partners and discuss some prospects.

Good. I think that’s all settled. Thank you, Emma.
No problem, sir.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your boss asked you to give a brief rundown of your company’s business trip to Saitama. Share the following details:
1. Time of arrival
2. Time and venue of meeting with business partners
Your tutor will act as the boss.

PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson67: Understanding a business travel guide

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. vital 必須の、不可欠な
  The support of our citizens is vital for this project.
2. economic 経済の、経済上の
  There is a lot of companies that are facing economic problems because of COVID-19.
3. monument 記念碑、遺跡
  Senso-ji is one of the most visited monuments in Tokyo.
4. downtime 休憩時間
  I’m planning to take a nap during my downtime.
5. annual 一年の、年一回の
  The businessmen from Europe will gather for the annual business convention.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What is the most vital skill that you need to have at work?
2. Do you discuss economic matters during your meetings?
3. Are there monuments near your office?
4. What do you usually do during your downtime?
5. In which month does your company hold its annual meeting?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

It says here in the business travel guide that Prague is a vital economic center.
Yes, that’s why we have to remember that preparing our business cards with translation is a must.

Right. Also, while in Prague, we can see a lot of monuments and buildings from the Baroque period.
Maybe we can take a look during our downtime.

Yes, of course.
What does it say about the Prague Congress Center?

It’s a multipurpose hall for conferences, theatre performances, and concerts. The largest of its kind.
Wow, I’m looking forward to the annual conference for architects then.

It should be interesting. The city offers good food and beer too.
Awesome!

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

It says here in the business travel guide that Prague is a ______ economic center.
Yes, that’s why we have to remember that preparing our business cards with translation is a must.

There are also a lot of ________ and buildings from the Baroque period.
Maybe we can take a look during ________ .

Yes, of course.
What does it say about the Prague Congress Center?

It’s a multipurpose hall for conferences, theatre performances, and concerts. The largest of its kind.
Wow! I’ll be looking forward to the annual conference for architects then.

It should be interesting. The city offers good food and beer too.
Awesome!

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

It says here in the business travel guide that Jakarta is a vital _________ .
Yes, it’s Indonesia’s capital after all.

There are also a lot of monuments and museums around Merdeka Square.
Maybe we can take a look during our downtime.

Yes, of course.
What does it say about Hotel Borobudur?

It’s one of the finest 5-star luxury hotels in Jakarta
Wow! I’ll be looking forward to the _______ conference for architects then.

It should be interesting. Also, while in Jakarta, we will be dealing with a lot of project investors.
That’s right. That’s why we have to remember that preparing our business cards with translation is a must.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Remind your co-worker to prepare his/her business card with translation for your business trip to Prague. Your tutor will act as the co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson53: Making and understanding a complaint

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. nature 本質、特質
  Please explain the nature of the customer’s inquiry.
2. constantly 常に
  I am constantly thinking of deadlines.
3. system システム
  You will learn how our system works during the training.
4. current 現在の
  She is the current editor of the newspaper.
5. maintenance メンテナンス
  My house needs maintenance.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What is the nature of your job?
2. Do you constantly check your emails?
3. When was the last time you had trouble with your company’s system?
4. What is the current number of people in your department?
5. When was the last time your office underwent maintenance?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the nature of your complaint?
Well, my connection has been constantly dropping out.

I understand how frustrating this must be, ma’am. I will do my best to help.
Yes. I am working from home and have a lot of tasks to finish. Please resolve it ASAP.

Can I get your router number, ma’am? I will check if there is a reported issue with our network in your area.
Here is my router number, 9987653.

I’m afraid our system does not show any current maintenance in your area.
Is that so? The problem must be on my end.

We can send our representative to check your internet tomorrow at 9:00 a.m.
Yes, please. Thank you.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the nature of your complaint?
Well, my connection has been _______ dropping out.

I understand how frustrating this must be, ma’am. I will do my best to help.
Yes. I am working from home and have a lot of tasks to finish. Please resolve it ASAP.

Can I get your router number, ma’am? I will check if there is a reported issue with our network in your area.
Here is my router number, 9987653.

I’m afraid our ______ does not show any current ________ in your area.
Is that so? The problem must be on my end.

We can send our representative to check your internet tomorrow at 9:00 a.m.
Yes, please. Thank you.

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the ______ of your complaint?
I just paid for my internet service but I suddenly lost connection.

Can I get your router number, ma’am?
Here is my router number, 9427653.

There is no _____ record of your payment ma’am. I believe it was because our system is under maintenance.
Please resolve it ASAP as I have a lot of work to do.

Yes, ma’am. Please expect your internet to return in an hour. We will call you again for details.
Okay, I’ll be waiting.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your office’s printer is not working properly. Call a representative from your IT department for assistance. Your tutor will act as the representative.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.