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Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson74: Answering a phone call

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words with your tutor.

PART A_2

1.　go through 通過する、経る、経由するく
	Let’s wait for the payment to go through before we call customer service.
2.　on hold 保留にされて
	Please allow me to put you on hold for one to two minutes.
3.　shortly 間もなく、すぐに
	Jack will be back with the equipment shortly.
4.　overdue 期限が切れた、過度の
	Your balance is already overdue. Please settle your payment on or before August 5.
5.　balance 残高
	Your remaining balance for this month is $27.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	Have you received any complaint from a customer about his/her payment not going through?
2.	For how many minutes do you put the caller on hold?
3.	Do your customers receive their requests shortly after calling?
4.	What does your company do to customers with overdue statements?
5.	How do you inform your customer of his/her balance?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Prima Telecom. This is Ron speaking. How may I assist you?

Hi, Ron. I’m Emma Rogers. I’m calling to ask about my recent
bill payment. For some reason, it doesn’t go through. Any ideas
what the problem might be?

I’m sorry to hear that, Ms. Rogers. I will look into this issue. May I put you on hold for two minutes?

Sure, I don’t mind.

Thank you. Upon checking, there was a problem connecting to the ecash payment app. You can try paying one more time and call us again to check if the payment is doubled.

How long do you think it will take for the payment to reflect on my end?

It should appear shortly after you pay. If not, please wait for an hour before calling us.

I see. Thank you for your help!

You’re welcome, Ms. Rogers. Is there anything else I could help you with?

No, that’s all.

Thank you for calling Prima Telecom. Again, this is Ron speaking. Have a great day ahead!

PART C_1

Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.

PART C_2

Prima Telecom. _______ Ron ________. How may I assist you?

Hi, Ron. I’m Emma Rogers. I’m calling to ask about my recent
bill payment. For some reason, it doesn’t go through. Any ideas
what the problem might be?

I’m sorry to hear that, Ms. Rogers. I will look into this issue. May I ______________ for two minutes?

Sure, I don’t mind.

Thank you. ______________, there was a problem connecting to the ecash payment app. You can try paying one more time and call us again to check if the payment is doubled.

How long do you think it will take for the payment to reflect on my end?

It should appear shortly after you pay. If not, please wait for an hour before calling us.

I see. Thank you for your help!

You’re welcome, Ms. Rogers. Is there anything else I could help you with?

No, that’s all.

Thank you for calling Prima Telecom. Again, this is Ron speaking. Have a great day ahead!

PART D_1

Let’s read the new dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.

PART D_2

Company Zen. This is Ron ________. How may I assist you?

Hello, Ron. I’m Emma Perez. I want to pay my overdue balance
but I couldn’t find my last statement. Could you tell me how much I need to pay?

I’d be happy to assist you, Ms. Perez. ______________ on hold for two minutes?

Sure.

Thank you. Upon checking, ______________ is $140. This is for the month of May.

All right. I’ll pay right away. Thanks.

You’re welcome, Ms. Perez. Is there anything else I could help you with?

No, that would be all.

Thank you for calling Company Zen. Again, this is Ron speaking. Have a great day ahead!

PART E_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART E_2

A customer called to ask about the status of his/her recent refund. Inform the customer that the refund has been approved. Your tutor will pretend to be the customer.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson66: Directions to a business venue

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.

PART A_2

1.　direction 方向
	Could you send me the directions to your office, please?
2.　land 着陸する、着地する
	We have landed at Incheon International Airport safely.
3.　main road 主要道路
	The building is along the main road.
4.　huge 巨大な
	You’ll find it next to a huge entertainment building.
5.　bistro 小さな居酒屋、ビストロ
	I’d recommend the bistro near our office.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	Could you share the directions to your office from its nearest bus or train station?
2.	What would you do first upon landing if you are on a business trip?
3.	Is your office located on the main road?
4.	Are there any huge buildings or establishments next to your office?
5.	How often do you go to bistros after work?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Hello, this is Ron Edwards. I heard you’ve already landed.

Hi, Mr. Edwards. Yes, I’m already here, but I need the directions
to get to your office.

First, take a taxi from the airport to Ace Building. It’s along West Street’s main road.

Got it. How long will it take me to get there?

It’s a thirty-minute ride from the airport.

Okay. Is there any landmark next to your office?

Ah, yes, it’s the building next to a huge convenience store to the right.

Thank you!

No problem. Looking forward to your arrival.

PART C_1

Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.

PART C_2

Hello, this is Ron Edwards. I heard you’ve already landed.

Hi, Mr. Edwards. Yes, I’m already here, but I need the directions
to get to your office.

First, ______________ from the airport to Ace Building. It’s along West Street’s main road.

Got it. How long will it take me to get there?

It’s a ______________ from the airport.

Okay. Is there any landmark next to your office?

Ah, yes, it’s the building ______________ a huge convenience store to the right.

Thank you!

No problem. Looking forward to your arrival.

PART D_1

Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Hi, Ms. White. Have you already arrived at the airport?

Hello, Mr. Smith. Yes, I’m already here, but I’m afraid I don’t know
how to get to your office.

Ah, I see. First, take a taxi ______________ to Diamond Buiding. It’s along Wingfield Avenue.

Okay, got it. How long will it take me to arrive there?

It’s a ______________ from the airport.

Is there any landmark next to or around your office?

Yes, it’s the ______________ next to a bistro to the left.

Thank you! I’ll be on my way.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.

PART E_2

Your business partner has arrived at the airport; however, he/she is unfamiliar with how to get to the office. Contact your tutor, who will pretend to be your business partner, and give them the directions to your office building.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson65: Details of a business trip

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.

PART A_2

1.　business trip 出張
	My apologies, but Mr. Jones is on a business trip.
2.　estimated 推定
	The estimated number of visitors to the event is 200.
3.　forward 転送する
	I will forward the details to you through email.
4.　soft copy ソフトコピー
	Could you please give me a soft copy of the schedule? Thank you.
5.　look into 調査する、検討する
	Please wait while I look into the details.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	Have you been on a business trip before? If so, to where, and how was it?
2.	What is the estimated hour of work do you do in a week?
3.	Do you often forward emails to your team or superiors?
4.	Which do you prefer, hard copy or soft copy of documents?
5.	What do you consider the most when looking into proposals?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Hi, Emma. I’m glad you could make it. Please take a seat.

Thank you.

We’ll discuss the details of our business trip. We will meet at 9:00 a.m. because we should check in at least two hours before our flight.

What will be our estimated arrival time?

Our arrival time at Noi Bai International Airport is 6:00 p.m.

Understood. Do we have a schedule for our activities?

Yes. Please refer to the detailed itinerary of our trip to Hanoi. I will be forwarding a soft copy to you via email.

Thank you, I’ll look into it once I receive it.

PART C_1

Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.

PART C_2

Hi, Emma. I’m glad you could make it. Please take a seat.

Thank you.

We’ll discuss the details of our business trip. We will meet at 9:00 a.m. because we should ______________ two hours before our flight.

What will be our estimated arrival time?

______________ at Noi Bai International Airport is 6:00 p.m.

Understood. Do we have a schedule for our activities?

Yes. Please ______________ the detailed itinerary of our trip to Hanoi. I will be forwarding a soft copy to you via email.

Thank you, I’ll look into it once I receive it.

PART D_1

Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Hi, Emma. I’m glad you could make it. Please take a seat.

Thank you.

Let’s discuss the details of our business trip. We will meet at 10:00 a.m. because we should check in ______________ three hours before our flight.

I see. What will be our estimated arrival time?

______________ at Manila International Airport is 5:00 p.m.

Noted. Do we have a schedule for our activities?

Yes. Please refer to ______________ of our trip to Manila. I will be sending you a soft copy via email.

Thank you, I’ll look into it once I receive it.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.

PART E_2

You and a colleague will go on a business trip to Los Angeles. Please discuss the details with him/her. Your tutor will pretend to be your colleague.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson59: Marketing plan

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words with your tutor.

PART A_2

1.　target customer(s) 対象顧客、ターゲット顧客
	Our product’s target customers are university students.
2.　registration 登録
	Student registration will start next week.
3.　pique (someone’s) interest ～（人）の興味をそそる
	The company’s laptop advertisement piqued my interest.
4.　timing タイミング
	The meeting’s timing was convenient for everyone.
5.　install インストールする、組み込む、導入する
	They will install a new heating system in our office.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	Who are the target customers of your products and services?
2.	Do your customers need registration to access the services you offer?
3.	What advertisement has piqued your interest recently?
4.	How do you pick the perfect timing when releasing products?
5.	What type of CCTV cameras are installed in your office?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Good morning, everyone. Thank you for attending this meeting. Today’s agenda is our new product: the document scanner mobile app.

May we know the target customers for this product?

Yes. Our target customers are students and workforces, particularly office workers.

Interesting. Could you tell us more about the product?

Of course. The document scanner app is free to use. It also doesn’t need any registration, so users can scan, save, and share any scanned document quickly.

That does sound promising. What would be our next course of action?

After the final testing, we will be advertising it. The best way to promote our product is by running social media ads. We can include teasers to pique their interests.

Great idea. By the way, when are we launching the app?

We are going to officially release the product in spring. It’s the start of the school year, so it’ll be the perfect timing to launch it.

Wonderful. Thank you for sharing your marketing plan. We will schedule
another meeting to discuss it further.

PART C_1

Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.

PART C_2

Good morning, everyone. Thank you for attending this meeting. Today’s agenda is our new product: the document scanner mobile app.

May we know the target customers for this product?

Yes. ______________ are students and workforces, particularly office workers.

Interesting. Could you tell us more about the product?

Of course. The document scanner app is free to use. It also doesn’t need any registration, so users can scan, save, and share any scanned document quickly.

That does sound promising. What would be our next course of action?

After the final testing, we will be advertising it. The best way ______________ is by running social media ads. We can include teasers to pique their interests.

Great idea. By the way, when are we launching the app?

We are going to ______________ in spring. It’s the start of the school year, so it’ll be the perfect timing to launch it.

Wonderful. Thank you for sharing your marketing plan. We will schedule
another meeting to discuss it further.

PART D_1

Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.

PART D_2

Good day, everyone. Thank you for attending this meeting. I’ll be introducing our new product.

Thank you for arranging this meeting. You can start now.

Our new product is bullet CCTV cameras. Our ______________ are schools.

Could you tell us more about the cameras?

Bullet CCTV cameras are easy to install and weatherproof. They can be installed in and out of establishments. Our bullet CCTV cameras also have built-in night visions.

That’s wonderful. How are we going to advertise it?

The ______________ is by direct marketing. We can start with the schools in this area.

When will we start selling the cameras?

We are ______________ in fall.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART E_2

Your company will release a new product: noise-canceling headsets. Present the marketing plan to your team. Your tutor will pretend to be one of your teammates.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson51: Talking with other attendants

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words with your tutor.

PART A_2

1.　accountant 会計士
	She’s training to be an accountant.
2.　branch 支店、出張所
	I work as an IT staff at the Sapporo branch.
3.　grow 育つ
	I can see that my team is working hard to grow.
4.　challenge 挑戦、手ごたえのある課題、仕事
	Challenges are essential to be successful.
5.　quality assurance 品質保証
	Once done, please proceed to quality assurance check.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	Have you worked as an accountant before?
2.	Does the company you work for have different branches?
3.	Do you see challenges as opportunities to grow?
4.	What task at work did you consider as a challenge?
5.	Why is quality assurance check important?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Hi! We work in the same company but I don’t think we’ve been introduced. I’m Ron Samuels. Nice to meet you.

I’m Emma Lee. It’s nice to meet you, too!

What do you do?

I work as an accountant at the Kyoto branch. And you?

I’m a trainer at the Tokyo branch. How long have you been working as an accountant?

I’ve been working as an accountant for a year now.

Oh, I see. How’s work so far?

There are many challenges, but I enjoy them since I see them
as opportunities to grow. What about you?

Oh, being a trainer is difficult, but seeing the trainees pass makes me feel proud of them and myself.

There’s this sense of accomplishment, right?

Indeed. Anyway, it’s a pleasure talking to you. I hope we get to communicate more!

PART C_1

Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.

PART C_2

Hi! We work in the same company but I don’t think ______________. I’m Ron Samuels. Nice to meet you.

I’m Emma Lee. It’s nice to meet you, too!

What do you do?

I work as ______________ at the ______________. And you?

I’m a trainer at the Tokyo branch. How long have you been working as an accountant?

______________ an accountant for a year now.

Oh, I see. How’s work so far?

There are many challenges, but I enjoy them since I see them
as opportunities to grow. What about you?

Oh, being a trainer is difficult, but seeing the trainees pass makes me feel proud of them and myself.

There’s this sense of accomplishment, right?

Indeed. Anyway, it’s a pleasure talking to you. I hope we get to communicate more!

PART D_1

Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Hello! Are you new? I don’t think we’ve been introduced. I’m Ron Clark.

Hi! Yes, I’m a new employee. I’m Emma Scott. Nice to meet you.

Nice to meet you, too. So Emma, what do you do?

______________ a sales staff at the Fukuoka ______________. And you?

I’m a quality assurance checker at the Shizuoka branch. How long have you been working as a sales staff?

I’ve been ______________ for seven months.

I see. How’s work so far?

Being a sales staff is difficult, but I’ve been doing my best!

That’s great to hear! I hope you’ll stay with us for a long time.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART E_2

You are in a company event where employees from different branches meet. Talk with one of the employees from the Sendai branch. Your tutor will pretend to be the employee.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did in your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson44: Leave policy

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.

PART A_2

1.　seek 求める、依頼する
	Seek approval from your team leader first before you leave.
2.　file 届けを出す、申請する
	Have you already filed your leave?
3.　keep (something) in mind ～を念頭に置く
	I’ll keep the policy in mind. Thanks for reminding me!
4.　fill out 記入する
	Please fill out this application form.
5.　approve 承認する
	I approve of his suggestions.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	When do you need to seek approval from your supervisor or manager?
2.	How many days before the desired date must you file leave requests?
3.	What is something that employees must always keep in mind?
4.	Do you need to fill out a form when requesting leaves?
5.	How many days does it usually take for your supervisor to approve leave requests?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Hi, Emma. I heard you’re planning to go on a three-day leave next month.

Yes, it’s my birth month. I’m going to celebrate it with my family in Tennoji.

I see. Make sure you seek approval from your team leader before filing.

Thanks for reminding me! By the way, should I request the leave
a day before the date?

No, you have to file the leave at least three days prior to your desired date.

I’ll keep that in mind. We have to use a form, right?

Yes. Employees must complete an online leave form for our supervisor to approve it.

Got it. Thanks for sharing the policy with me!

No problem. Enjoy your leave!

PART C_1

Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.

PART C_2

Hi, Emma. I heard you’re planning to go on a three-day leave next month.

Yes, it’s my birth month. I’m going to celebrate it with my family in Tennoji.

I see. Make sure you ______________ from your team leader before filing.

Thanks for reminding me! By the way, should I request the leave
a day before the date?

No, you have to file the leave at least three days ______________.

I’ll keep that in mind. We have to use a form, right?

Yes. ______________ complete an online leave form for our supervisor to approve it.

Got it. Thanks for sharing the policy with me!

No problem. Enjoy your leave!

PART D_1

Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Have you already filed your leave for next week?

Not yet.

Make sure you seek ______________ your supervisor before filing.

Thanks for the reminder! Is it okay to request the leave on the same day?

No, that’s not allowed. You have to ______________ at least two days prior to your desired date.

I see, then I have to file it early. Do we need to fill out a form?

Yes, employees ______________ an online leave form.

Noted on all of those. Thanks for reminding me!

PART E_1

Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.

PART E_2

It is a new employee’s first time filing for a leave. Share the policy with your tutor, who will pretend to be your new colleague.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson43: Vacation leave

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.

PART A_2

1.　time off 休暇
	I’d like to request time off this Sunday.
2.　intend 意図する、つもりである
	I intend to stay the night at Anna’s.
3.　in advance あらかじめ
	Let me know in advance if we’ll go to the bookstore next week or not.
4.　cover 肩代わりする、代行する
	Don’t worry, my tasks are already covered by my teammates.
5.　take over 引き継ぐ、引き取る
	Alex is sick. I’ll take over his tasks for today.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	How often do you request time off from work?
2.	What do you intend to do on your next rest day?
3.	What is the advantage of informing your team about your leave in advance?
4.	How do you ask your teammates to cover your tasks when you are not around?
5.	When one of your teammates is sick, do you take over his/her tasks?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Ms. Davis, could I request something?

Hi, Ron. Sure, take a seat.

If possible, I’d like to request time off from August 13 to 15.

May I know the reason?

Well, it’s my grandfather’s birthday on the 13th, and I intend to celebrate it with my family during this time.

What about the tasks you’ll be leaving behind?

Oh, no worries. I already informed my teammates in advance. I’ll make sure my responsibilities are covered while I’m on vacation.

All right, please give instructions to your teammates who’ll take over your
tasks before you leave. Also, happy birthday to your grandfather in advance!

Thank you, Miss!

PART C_1

Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.

PART C_2

Ms. Davis, could I request something?

Hi, Ron. Sure, take a seat.

If possible, I’d like to ______________ from August 13 to 15.

May I know the reason?

Well, it’s my grandfather’s birthday on the 13th, and ______________ celebrate it with my family during this time.

What about the tasks you’ll be leaving behind?

Oh, no worries. I already informed my teammates in advance. I’ll make sure my responsibilities are ______________.

All right, please give instructions to your teammates who’ll take over
your tasks before you leave. Also, happy birthday to your grandfather in advance!

Thank you, Miss!

PART D_1

Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Good afternoon, Ms. Clark. I’d like to talk to you about something.

Please take a seat.

Thank you. If possible, I’d ______________ time off from April 6 to 8.

May I know why?

My sister is getting married on the 7th, and I ______________ make preparations and celebrate it during this time.

Have you made preparations before you leave?

Yes, Miss. I’ll make sure ______________ covered while I’m away.

Wonderful. Please don’t forget to recheck everything before you leave.
Also, congratulations to your sister!

Thank you!

PART E_1

Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.

PART E_2

You will have a family reunion on May 16. Request for vacation leave from May 16 to 17 to your tutor, who will pretend to be your team leader.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson37: Giving opinion to a presentation (2)

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words with your tutor.

PART A_2

1.　present 提示する、伝える、提出する
	You are scheduled to present your report at 15:00.
2.　promote 販売促進する、宣伝する
	We will help Allen promote his books.
3.　socialize 社交的に活動する、交際する
	She likes socializing with her students.
4.　effectively 効果的に
	As advertised, the bleach effectively removes stains on clothes.
5.　least 少しでも
	The team spent the least time checking the products.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	What preparations do you do before you present something at work?
2.	For you, what does teamwork promote?
3.	Do you enjoy socializing outside of work?
4.	Do time-tracking tools effectively record time spent on tasks?
5.	What is the least effective way of prioritizing tasks?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Good morning. Is everyone here?

Yes, Mr. Evans. I have already checked everybody’s attendance.

Thank you, Ms. Brown. Shall we proceed with the presentation?

You may start now. I will be asking questions along the way.

Our agenda for today’s presentation is how to improve teamwork. In my opinion, team-building activities improve teamwork.

Could you present reasons why?

Of course. Team-building activities promote socializing, boosting team performance, and friendly competitions.

Good reasoning.

Thank you. Such activities also strengthen team spirit and endorse celebrations. It is essential to design team-building projects to form a strong team bound by unity.

Very well said.

Some claim that technology improves teamwork. I disagree with this idea. Physical activities can effectively improve companionship because people communicate face-to-face.

Thank you for that wonderful presentation, Mr. Evans.

PART C_1

Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.

PART C_2

Good morning. Is everyone here?

Yes, Mr. Evans. I have already checked everybody’s attendance.

Thank you, Ms. Brown. Shall we proceed with the presentation?

You may start now. I will be asking questions along the way.

Our agenda for today’s presentation is how to improve teamwork. ______________, team-building activities improve teamwork.

Could you present reasons why?

Of course. Team-building activities promote socializing, boosting team performance, and friendly competitions.

Good reasoning.

Thank you. Such activities also strengthen team spirit and endorse celebrations. ______________ design team-building projects to form a strong team bound by unity.

Very well said.

Some claim that technology improves teamwork. I ______________ this idea. Physical activities can effectively improve companionship because people communicate face-to-face.

Thank you for that wonderful presentation, Mr. Evans.

PART D_1

Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Good morning. Since everyone is already here, could I start now with my presentation?

Of course, Ms. Moore.

Thank you. The agenda for my presentation is how to improve work productivity. In my opinion, tracking the time spent on tasks ______________.

Could you present reasons to support that idea?

Of course. We can easily see how much time is spent if we track it. This way, our managers will know which tasks take up the most time in a day.

That is a good reason.

Thank you. We can also reflect on which tasks we need to improve. It is ______________ track time on each activity we do in a day.

Very well said.

Some say that time tracking is time-consuming. ______________ with this opinion. In fact, this activity takes up the least amount of time.

Thank you for your presentation, Ms. Moore.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART E_2

You are scheduled today to discuss the importance of time management. Present your piece using the phrases you have learned today. Your tutor will pretend to be one of your colleagues participating in the discussion.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did on your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson111: Asking about preparations for a company retreat

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words with your tutor.

PART A_2

1.　catering ケータリング、出前
	Three generations of the Cruz family have worked in the catering industry.
2.　trophy トロフィー
	Our company won a trophy for producing the best commercial of the year.
3.　souvenir 記念品、お土産
	I visited a store that customizes corporate souvenirs.
4.　volunteer ボランティア
	There were a lot of volunteers at the beach clean-up.
5.　speaker スピーカー、演説する人
	The speaker is a professor from the University of Oregon.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	Does your company avail of catering services during big events?
2.	Have you ever won a trophy from a game during a company event?
3.	What souvenirs have you received from your company?
4.	Have you experienced being a volunteer for your company’s social activities?
5.	If you were a speaker at a conference, what work/business topic would you talk about?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

How are the preparations for our retreat? Is the bus rental okay?

Bus rental is okay, sir. As for the catering, they are asking if we have
any special requests.

I don’t think anyone is allergic to seafood, but I’ll ask them later. Is the trophy for the game ready?

It will arrive two days from now, sir. For the souvenirs, how many
should I order?

40 pieces should be enough. Do we already have volunteers for the game?

Yes, sir, we have four volunteers from the quality assurance department.

That’s great! Have you already invited a speaker?

We have already contacted Mr. Fran who is going to talk about work habits.

Awesome! Thank you for your hard work!

And you sir.

PART C_1

Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.

PART C_2

How are the preparations for our retreat? Is the bus rental okay?

Bus rental is okay, sir. As for the ________, they are asking if we have
any special requests.

I don’t think anyone is allergic to seafood, but I’ll ask them later. Is the _______ for the game ready?

It will arrive two days from now, sir. For the ________, how many should I order?

40 pieces should be enough. Do we already have volunteers for the game?

Yes, sir, we have four volunteers from the quality assurance department.

That’s great! Have you already invited a speaker?

We have already contacted Mr. Fran who is going to talk about work habits.

Awesome! Thank you for your hard work!

And you sir.

PART D_1

Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Emma, what’s the status on catering?

Catering is okay, sir. As for the souvenirs, you still have to choose the design.

Yes, I’ll do that later. Do we already have ________ from each department?

As of now, we only have three volunteers. They’re all from the IT department.

I see. Have you already invited a _________?

Yes, sir, Mrs. Prim will be having a talk on effective time management.

Good topic. Is the trophy for the team-building game ready?

It will arrive on Wednesday morning.

Great. Thank you, Emma.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART E_2

Your boss asked you about the preparations for the company retreat. Tell your boss updates using the phrases you have learned. Your tutor will act as the boss.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did in your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson110: Understanding a company retreat announcement

2021年10月8日 weblio PH

PART A_1

Let’s learn new vocabulary. Listen and repeat these words with your tutor.

PART A_2

1.　retreat 休養
	Everyone gathered early for the retreat.
2.　create 作る、作成する
	The company’s goal is to create trusted products.
3.　atmosphere 雰囲気
	The office has a bright and fun atmosphere.
4.　trust 信頼
	You have to gain their trust.
5.　mandatory 義務的な、強制的な
	It is now mandatory to wear a mask at work.

PART A_3

I will ask the questions. Please answer them in complete sentences.

PART A_4

1.	When was the last time your company had a retreat?
2.	Do you create tasks on any project management software?
3.	What is your office’s atmosphere like?
4.	Why is it important for your client to develop trust in your product/service?
5.	What is one activity that is mandatory in your office?

PART B_1

Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.

PART B_2

Good morning, everyone. I’m pleased to announce that we are going to have our company retreat next month.

When is it going to be?

It is going to be from September 3 to 6 at Stonebridge Retreat Center.

Ah, I see. Should we just pack light?

Yes, all you’re going to need are essentials. We will cover the food.

That’s great! Thank you!

This is a time to unwind and a chance for us to create a better atmosphere of trust and positivity.

We’re looking forward to it! How will we get there?

We will rent a bus. The meeting place is here, at the office. Please give your teams a heads-up.

Okay, sir. Is the retreat mandatory?

Yes, it is. If for some reason you can’t attend, please provide us with a valid reason.

PART C_1

Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.

PART C_2

Good morning, everyone. I’m pleased to announce that we are going to have our company retreat next month.

When is it going to be?

It is going to be from September 3 to 6 at Stonebridge Retreat Center.

Ah, I see. Should we just pack light?

Yes, all you’re going to need are essentials. We will cover the food.

That’s great! Thank you!

This is a time to unwind and a chance for us _______ a better atmosphere of __________.

We’re looking forward to it! How will we get there?

We will rent a bus. The meeting place is here, at the office. Please give your teams a heads-up.

Okay, sir. Is the retreat ________?

Yes, it is. If for some reason you can’t attend, please provide us with a valid reason.

PART D_1

Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.

PART D_2

Good morning. I’m sure everyone has heard about our upcoming _________.

Yes, sir, we have.

Does anyone have any questions?

I have one, sir. Is it mandatory?

Yes, it is. If for some reason you can’t attend, please inform us with a valid reason.

Copy that, sir. Should we just pack light?

Of course, just bring your essentials. We will provide your meals and snacks.

Great! We’re excited!

You should be! This is a chance for us to create a better ________ of trust and positivity.

PART E_1

Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.

PART E_2

Ask questions about your company’s retreat using the phrases you have learned. Your tutor will act as your boss and will announce the details of the upcoming retreat.

PART E_3

REVIEW AND FEEDBACK

Now, let us review the things that you learned in this lesson.

ではこのレッスンで学んだことを振り返りましょう。

(Please give a short feedback on how your student did in your class.)

	Grammar 文法	Pronunciation 発音	Vocabulary 単語	Comprehension 理解
GOOD	文法の誤りはほとんどなく、完全な文章で話すことができる	ほとんどの単語をはっきりと正しく発音することができる	習った表現を適切に使うことができる	文章を理解し、質問に正しく答えることができる
FAIR	文法の誤りはあるが、完全な文章で話すことができる	発音の練習が必要な言葉がいくつかある	たまにミスはあるが、習った表現を適切に使うことができる	文章を完全に理解するのは難しく、質問に正しく答えられないときもある
POOR	文章で話すのは難しく、単語だけで話すことができる	発音の練習が必要である	習った単語と表現を少しだけ使うことができる	文章を理解するのは難しく、質問に答えるのは難しい

TUTOR FEEDBACK

GRAMMAR
Good:	Was able to speak in complete sentences with minimal grammatical errors.
Fair:	Was able to speak in complete sentences with evident grammatical errors.
Poor:	Was able to speak using words only.
PRONUNCIATION
Good:	Was able to pronounce most of the words clearly and correctly.
Fair:	Mispronounced a few words.
Poor:	Mispronounced most of the words.
VOCABULARY
Good:	Used appropriate expressions learned in class.
Fair:	Used appropriate expressions learned in class and made a few errors in word choice.
Poor:	Used only a few words and expressions.
COMPREHENSION
Good:	Was able to understand the passages and answer the questions correctly.
Fair:	Had a little difficulty in understanding passages and answering questions.
Poor:	Had a hard time understanding passages and answering questions.

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