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Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson82: Project delay

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　update 改訂する、更新する、最新の情報を伝える
　 She gave an update about the progress of our project.
2.　production 生産、製造
　 Japan has taken the lead in the car production industry.
3.　phase 段階
　 The project is only in the initial phase.
4.　postpone 延期する、後回しにする
　 We’ll have to postpone the meeting until next week.
5.　solve 解決する
　 My company helps other organizations solve financial troubles.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Could you tell me an update on the project that you are working on?
2. Is your job related to production?
3. What do you think is the most difficult phase in a project?
4. Could you tell me the reasons why meetings are postponed?
5. How do you solve a problem at work?
PART B_1
Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.
PART B_2

Emma, could you provide me an update on the status of our project.
Sure, Mr. David. As of this moment, the production phase is falling behind schedule.

Could you tell me more about it?
The delay is due to the lack of operational machines at the factory.
The project’s launch may have to be postponed if more operational
computers are not available.

I see your point. What should we do then?
To solve this problem, we’re considering purchasing new machines
to help with the progress of our project.

Have you already talked with the team about it?
Yes, I have. We already discussed it at our meeting yesterday.

Thanks for the update!
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Emma, could you provide me an update on the status of our project.
Sure, Mr. David. __________, the production phase is falling behind schedule.

Could you tell me more about it?
The delay is __________ the lack of operational machines at the factory.
The project’s launch may have to be postponed if more operational
computers are not available.

I see your point. What should we do then?
To solve this _________, we’re considering purchasing new machines
to help with the progress of our project.

Have you already talked with the team about it?
Yes, I have. We already discussed it at our meeting yesterday.

Thanks for the update!
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Could you please provide me with an update on the status of our project, Emma?
Sure. __________, the construction phase is falling behind schedule.

Why so?
The __________ is due to the lack of construction workers at the site.
If we don’t hire more construction workers, the project’s launch may
have to be postponed.

I see. So, what are our alternatives?
To solve this __________, we’re considering hiring more new workers
to help with the progress of our project.

Have you discussed it with the rest of the team?
Yes, I have. We talked about it at our meeting the other day.

Thank you for the information!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Update your boss about the delay in the project you are working on. Use the expressions you learned today. Your tutor will be your boss.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson81: Project progress report

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　upgraded 改善された、格上げされた
　 The upgraded machines at the factory were used today.
2.　planning 計画(すること)、企画立案
　 Planning is the first stage of software development.
3.　work overtime 残業する
　 They are working overtime to finish the work.
4.　express 特急
　 I can’t express how grateful I am because of my team at work.
5.　regret 後悔
　 I didn’t regret what I said to my boss.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What are the upgraded pieces of equipment at your work?
2. What things do you consider during the planning stage of a project?
3. Do you sometimes work overtime?
4. How can you express appreciation to your colleague?
5. Have you ever regretted something at work?
PART B_1
Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.
PART B_2

Good morning. This meeting is about the progress report of our new upgraded software.
You may start, Ron.

I’m going to provide you an update on the status of our new upgraded software. Well, the long and short of it is we might be delayed a bit.
What should we do about it then?

We must inform our customers that the new upgraded software will not be available by the end of the week.
Months ago, the design and planning stages were completed. The maintenance stage, on the other hand, is still ongoing, correct?

Yes. So the client informed us via email that they wanted to change some of the software features.
I see.

Unfortunately, our engineers are still working on the modification. The bottom line is we can’t get it done by Friday.
For this project, I think we have to talk to our engineers to work overtime to get back on track. Still, we must contact the client to express our regret for the delay.

I couldn’t agree more.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Good morning. This meeting is about the progress report of our new upgraded software.
You may start, Ron.

I’m going to provide you an update on the status of our new upgraded software. Well, __________ is we might be delayed a bit.
What should we do about it then?

We must inform our customers that the new upgraded software will not be available by the end of the week.
Months ago, the design and planning stages were completed. The maintenance stage, on the other hand, is still ongoing, correct?

Yes. So the client informed us via email that they wanted to change some of the software features.
I see.

Unfortunately, our engineers are still working on the modification. The __________ line is we can’t get it done by Friday.
For this project, I think __________ talk to our engineers to work overtime to get back on track. Still, we must contact the client to express our regret for the delay.

I couldn’t agree more.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

I’m going to give you an update on the Sunflower building’s development progress. Well, __________ of it is we might be delayed a bit.
So, what’s our plan?

We need to let our clients know that the building’s gadgets will not be ready by the end of the week.
The interior was completed months ago. On the other hand, the finalization stage is still happening.

So, the client emailed us to say they wanted to change the flooring design.
I see.

Our engineers are still working on the modification, unfortunately. The __________ is we can’t get it done by February.
For this project, I think __________ talk to our construction staff to work overtime to get back on track. Still, we must contact the client to express our regret for the delay.

I completely agree.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are assigned to report to the head engineer about the progress of your condominium project. Use the expressions you learned today, but come up with your own solution. Your tutor will be the head engineer.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson80: Explaining organizational chart

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　organizational chart 体制図、組織図
　 The organizational chart shows the design of position power.
2.　journal 日記、日誌
　 She writes in her journal every day.
3.　CEO 社長、取締役
　 The Chairman of the Board is also the CEO.
4.　procurement 調達、買い上げ
　 He is in charge of the procurement of materials.
5.　department 部門、部署、課
　 Organizing a whole department is beyond his capability.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Is the organizational chart posted on your bulletin board at work?
2. Do you keep a journal with you?
3. Who is the CEO of your company?
4. Who is in charge of procurement in your company?
5. Which department do you work for?
PART B_1
Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, Emma. How long have you been working with GBA Inc.?
I have been working with GBA for almost 15 years now.

That’s quite a long time!
That is true!

Oh, I can see an organizational chart in your journal. Could you tell me about it?
Sure!

To whom does the project manager report?
The project manager reports to the CEO.

I see. To whom is the administration manager accountable?
The administration manager is accountable to the project manager.

Thanks! To whom do the marketing executives delegate the work?
The marketing executives delegate the work to the procurement department.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Hello, Emma. How long have you been working with GBA Inc.?
I have been working with GBA for almost 15 years now.

That’s quite a long time!
That is true!

Oh, I can see an organizational chart in your journal. Could you tell me about it?
Sure!

To whom does the project manager report?
The project manager _________ to the CEO.

I see. To whom does the administration manager accountable?
The administration manager __________ the project manager.

Thanks! To whom do the marketing executives delegate the work?
The marketing excutives __________ the procurement department.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, Emma. How long have you been with GTECH Corporation?
I have been working with GTECH for almost ten years now.

Oh, I see in your journal that you have an organizational chart. Could you please tell me more about it?
Sure!

To whom does the vice president of marketing report?
The vice president of marketing __________ to the president.

I see. To whom is the general manager accountable?
The general manager __________ the vice president of marketing.

Thanks! To whom does the general manager delegate the work?
The general manager __________ the work to the HR manager and the quality director.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Ask your senior colleague about the company’s organizational chart. Use the expressions you learned today. Your tutor will be your senior colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson73: Setting a meeting

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　I’m afraid (残念ながら) 〜だと思う
　 I’m afraid we’re not making much progress.
2.　schedule 予定する
　 The room is scheduled for our meeting tomorrow.
3.　inform 通知する、知らせる
　 Please inform us of your decision, and we will act accordingly.
4.　unit 単位、部署、班
　 The research unit has been awarded recently.
5.　goal ゴール
　 One of its goals is to increase the percentage of sales.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. In what situations at work do you say “I’m afraid”?
2. How do you schedule a room at work?
3. How do you inform your superiors when you have travel plans?
4. How many members does your unit have?
5. Could you tell me one of your company’s goals?
PART B_1
Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, Emma. Are you available for a meeting on Friday from 1:00 to 3:00 p.m.?
I’m afraid I’m not available.

How about 3:00-5:00 p.m. instead?
Yes, I’m available.

Great. Could you tell Mr. Davis to schedule meeting room A?
This is noted.

Also, inform your unit members about it.
If I may ask, what would the meeting be all about?

We’ll talk about goals for the next term.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hello, Emma. Are you __________ for a meeting on Friday from 1:00 to 3:00 p.m.?
I’m afraid I’m not available.

__________ 3:00-5:00 p.m. instead?
Yes, I’m __________.

Great. Could you tell Mr. Davis to schedule meeting room A?
This is noted.

Also, inform your unit members about it.
If I may ask, what would the meeting be all about?

We’ll talk about goals for the next term.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, Emma. Are you __________ for a meeting on Tuesday, 2:00-4:00 p.m.?
I’m afraid I’m not available on that day.

__________ on Wednesday, 3:00-5:00 p.m. instead?
__________, I’m available.

Great. I’ll see you then.
Sure!

By the way, could you please inform your unit members about it?
Certainly! If I may ask, what would the meeting be all about?

We’ll talk about career growth and development.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are a sales manager. Set a meeting with your assistant manager. Use the expressions you learned today. Your tutor will be your assistant manager.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson64: Asking questions to the visitor

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　delighted 喜んで
　 He was delighted with his achievements.
2.　profile 紹介、略歴、プロフィル
　 The newspaper publishes a profile of a leading company every week.
3.　promotion プロモーション、販売促進
　 There was a promotion in the mall, and they were giving away free glasses of wine.
4.　impressive 印象的
　 His performance at work was pretty impressive.
5.　corporation 株式会社
　 He works for a large American corporation.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When was the last you felt delighted at work?
2. Have you read a detailed profile of a famous businessman?
3. Are you involved in the promotion and marketing of your products?
4. Who is the most impressive employee in your company?
5. Is your company a corporation?
PART B_1
Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.
PART B_2

Ms. Miller? I’m delighted that we’ve finally met.
Yes! Nice to meet you!

Nice to meet you too! By the way, would you mind if I asked you about your job?
No, not at all.

Okay! According to your profile, you are a marketing manager. I’m a little interested. Can you fill me in on your responsibilities?
Sure. I am in charge of the company’s brand promotion and positioning,
as well as the items and services.

Oh, is that in line with sales?
Yes, it is correct. We work closely with the sales department.

That’s quite impressive! So how long have you been with LUNA Corporation?
I have been with them for five years now.

I see.
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Ms. Miller? I’m delighted that we’ve finally met.
Yes! Nice to meet you!

Nice to meet you too! By the way, would you mind if I asked you about your job?
No, not at all.

Okay! According to your profile, you are a marketing manager. I’m a little interested. __________ in on your responsibilities?
Sure. I am in charge of the company’s brand promotion and positioning,
as well as the items and services.

Oh, is that __________ with sales?
Yes, it is correct. We work closely with the sales department.

That’s quite impressive! So __________ have you been with LUNA Corporation?
I have been with them for five years now.

I see.
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Good morning, Ms. Perez. It’s great to finally meet you.
It is my pleasure. Please call me Emma.

All right, how was your flight?
It was great!

That’s great to hear. By the way, I heard that you are a production manager. __________ fill me in on your responsibilities?
Of course. I ensure that the manufacturing processes run
reliably and efficiently.

That’s awesome. Is that in line _________ marketing?
Yes, we need to work closely with the marketing department,
so the item can be manufactured to the quality and design specifications
laid down by the consumer.

According to what I’ve heard, the demand is increasing. So __________ have you been with Box Meal Inc.?
I’ve been working there for over a year now.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Mr./Ms. Suzuki, a head engineer of TCL Inc., visited your company. Interact with him by asking questions about his job. Your tutor will be Mr./Ms. Suzuki.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson58: Recommending your products

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　recommend 推薦する、推奨する
　 I have decided to recommend you for the manager’s position.
2.　superb すばらしい、すてきな
　 He molded them into a superb team.
3.　service サービス
　 The company offers loan services.
4.　provide 提供する
　 The new job will provide you with invaluable experience.
5.　guarantee 保証
　 He gave me a guarantee that he would never forget to do his tasks.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Can you recommend a good hotel for the company event?
2. Do you consider the last presentation you saw superb?
3. What service does your company offer?
4. How can you provide feedback without making someone angry?
5. How do you give your boss a guarantee that your work will be completed on time?
PART B_1
Let’s read the dialogue. I will play Ron, and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, I am Ron from SamTech Inc. What can I do for you?
Hi, this is Emma Hathaway from UP Inc. I’d like to ask more about your computers. Could you make a suggestion?

Certainly! I recommend the AS7000 computer. It is the best computer model in the market.
That sounds fantastic.

Yeah! It has a new high-end graphics option that was added only this year.
Superb! Anyway, what services do you provide with the computer?

The computer comes with shipping and a 30-day money-back guarantee.
Got it! Thank you so much!

You’re welcome!
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hello, I am Ron from SamTech Inc. __________ for you?
Hi, this is Emma Hathaway from UP Inc. I’d like to ask more about your computers. Could you make a suggestion?

Certainly! I __________ the AS7000 computer. It is the best computer model in the market.
That sounds fantastic.

Yeah! It has a new high-end graphics option that was added only this year.
Superb! Anyway, what services do you provide with the computer?

The computer __________ free shipping and a 30-day money-back guarantee.
Got it! Thank you so much!

You’re welcome!
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, this is Ron from Smart Tech Inc. _________ I do for you?
Hi, Ron. I’m Emma Smith from Sy Corp. Our antivirus software is not updated anymore. I’m hoping you could help me locate a new one.

Certainly. I __________ the new virusdefender 2.0. It is the most advanced antivirus software in the market.
That seems amazing.

Yes, It has highly rated virus detection capabilities.
Really? Anyway, what services does it include?

The software __________ a free 30-day trial.
I see. That appears to be a reasonable offer.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
A customer will purchase new laptops from your store. Using the expressions you learned today, explain to him/her there range of laptop models that your store offers. Your tutor will be the customer.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)｜ビジネス会話（上級１章）
Lesson26: Report on company revenue

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1.　revenue
　 -the income that a government or company receives regularly
　 Travel and tourism revenues fell dramatically.
2.　static
　 -staying in one place without moving, or not changing for a long time
　 Car trends have been static over the last few years.
3.　game plan
　 -a plan for achieving success
　 You need to change your game plan if you want to sell more houses.
4.　corner the market (in/on something)
　 -to be more successful than any other company at selling a particular type of product
　 Many Japanese brands continue to corner the market in cars.
5.　campaign
　 -a planned group of especially political, business, or military activities that are intended to achieve a particular aim
　 The company’s winter campaign was a huge success.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1.　revenue　
Answer:
2.static　
Answer:
3.game plan　
Answer:
4.corner the market (in/on something)　
Answer:
5.campaign　
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Ana (sales representative)
Good morning, Ms. Lana! Thank you so much for making time to discuss with me the revenue from our sales of tumblers.
Tom
Don’t worry about it, Mr. Ben. I understand that you were engaged in another meeting. Shall we start?
Ana (sales representative)
Yes, please.
Tom
As you can see, the revenue from our sales of bamboo tumblers rose gradually, while the sales of thermal tumblers remained static.
Ana (sales representative)
I find that quite interesting. I’m thinking people are opting for more environmentally-friendly products.
Tom
I believe that is the case. Mrs. Lopez has advised us to come up with a new game plan to corner our markets on tumblers.
Ana (sales representative)
We should do an advertising campaign on all our tumblers.
Tom
Yes, I agree. An ad campaign would be great for the summer season.
Ana (sales representative)
I shall pitch some ideas to our marketing team.
Tom
That would be great! I already have some ideas for the product posters.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your co-worker missed a meeting due to a prior engagement. Update him/her with your company’s revenue from sofas. Please use the words and expressions you learned today. The tutor will be the co-worker. Kindly use the following as your guide:
・Compare the revenue between fabric sofas and leather sofas.
・Ask him/her to suggest an idea for a new game plan to corner your markets on sofas.
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. In your company, which product/service generates the most revenue? Please elaborate.
2. Are clients’ suggestions for improvement important? Why or why not?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)｜ビジネス会話（上級１章）
Lesson7: Market survey questionnaire

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1.　confidential
　 -secret or private, often in a formal, business, or military situation
　 Please take note that the information from our meeting will be treated as strictly confidential.
2.　spare
　 -to give time, money, or space to someone, especially when it is difficult for you
　 I’d love to attend the conference, but I can’t spare the time.
3.　rate
　 -to judge the value or character of someone or something
　 They will rate the new employees’ performance on Wednesday.
4.　smooth
　 -happening without any sudden changes, interruption, or difficulty
　 The company’s president was glad of the smooth business operations.
5.　transaction
　 -an occasion when someone buys or sells something, or when money is exchanged or the activity of buying or selling something
　 The transaction with our business partners last Thursday was successful.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1.　confidential 　
Answer:
2. spare　
Answer:
3. rate　
Answer:
4. smooth　
Answer:
5. transaction　
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Ana (sales representative)
Good day. Thank you for the opportunity to serve you better.
We would be grateful if you can spare a few minutes to answer some questions about our service.
If you consent to participate, your responses will be kept confidential.
Tom
Yes, I’d be delighted to.
Ana (sales representative)
On a scale of 1 to 5, please rate your satisfaction for the quality of our service. (1 = terrible; 2 = bad; 3 = satisfactory; 4 = good; 5 = excellent)
Tom
I would say 4.
Ana (sales representative)
Okay. That is noted, sir. What can be improved in our service?
Tom
Overall, I had a smooth transaction the last time I visited. But it would be so much better if you reduced customer waiting time.
Ana (sales representative)
Thank you for that feedback, sir. Lastly, how likely is it that you would recommend our bank to your friends or family?
Tom
Very likely.
Ana (sales representative)
Thank you for your time, sir. We appreciate it.
Tom
You’re welcome.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You were tasked by your supervisor to do a customer satisfaction survey. Ask some questions from a customer who recently purchased a computer from your company. Please use the words and expressions you learned today. The tutor will be the customer. Please use the following as your guide:
・ask your customer to rate the quality of your company’s service based on a scale of 1-5
・ask the customer to rate the quality of the computer she purchased based on a scale of 1-5
・ask the customer if he/she would recommend the company to a friend or colleague
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Do you think web-based questionnaires are better than paper-based questionnaires? Why or why not?
2. In your opinion, what do your company’s products/services need to improve on? Please explain your answer.
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Y_CE_G-5-1

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

stripe
due to ~
gather attention from ~
similarity
striking

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

Have you ever heard of a “quagga”? Perhaps not, but you may have seen a zebra before. The quagga was a member of the zebra family. They are brownish with white stripes around their necks and the front parts of their bodies. It is often said that quaggas looked like “zebras which had forgotten to put on their pajama pants.” They lived in Southern Africa; unfortunately, they went extinct in the 19th century due to overhunting.

However, some researchers have tried to “revive” the quagga. Due to their attractive stripe pattern, these animals have attracted the attention of those interested in animal conservation. They have conducted the Quagga Project in South Africa for over thirty years, and the researchers discovered that zebras are genetically close to the quagga. In this project, the researchers have attempted to selectively breed plain zebras with fewer stripes and have similarities to the quagga. The baby zebras born to quagga-like parents looked more like the actual quagga but with a reduced number of stripes.

The project has achieved success by producing baby zebras that have a striking resemblance to the quagga.

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. What is a quagga?
Answer:
2. Why did the quagga go extinct?
Answer:
3. What did the researchers discover in the Quagga Project?
Answer:
4. What did the baby zebras look like in the Quagga Project?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

due to ~
stripe
similarity
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
 Studying English is important. Do you agree with that?
Sample Answer:
 I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. Selective breeding is the key to avoid animal extinction. Do you agree with that?
Answer: I agree / I disagree
2. Selective breeding can cause diseases in animals. Some people think they should stop doing it. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. You may have seen any of the following animals at the zoo or aquarium. All of these animals are listed as endangered, “Red List”. Wouldn’t it be sad if we never saw them again? Please tell me what you think.
Lesser panda, Polar Bears, Asian elephant, Orangutans, Tigers, Green turtle, Bluefin tuna, Giant Panda
Answer:
2. Every year, it is estimated that 40,000 species become extinct, primarily as a result of deforestation, climate change, and overhunting. What do you think we can do to stop it?
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson85: Negotiating for a product price (2)

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　quality 品質
　 I admire the quality of Japan’s products.
2.　low 低い
　 Nowadays, the price of gas has been really low.
3.　fee 手数料
　 The hotel charges an expensive fee for phone calls.
4.　additional 追加
　 There were no more seats available on the bus for the additional passengers.
5.　return 戻る、戻す、返す
　 She will return to work on Wednesday.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How do you improve the quality of your work?
2. How do you deal with low energy at work?
3. In your line of work, do you often calculate fees?
4. Do you often take on additional tasks at work?
5. How do you properly excuse yourself from a meeting to return an important phone call?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

We are really interested in buying this conference table for our office.
The table is of high quality, sir. You won’t find a more perfect table in other shops.

How much are you selling it for?
$500, sir.

I don’t think we can afford that. Would you consider lowering the price?
I’m afraid we can only go as low as $480, sir.

Do you cover the shipping fee?
No sir, it’s an additional fee. The buyer has to shoulder it.

Well, I need to think about it more and return to you again.
I understand, sir. Thank you.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

We are really interested in buying this conference table for our office.
The table is of _______ , sir. You won’t find a more perfect table in other shops.

How much are you selling it for?
$500, sir.

I don’t think we can afford that. Would you consider lowering the price?
I’m afraid we can only go as ______ as $480, sir.

Do you cover the shipping fee?
No sir, it’s an ________ fee. The buyer has to shoulder it.

Well, I need to think about it more and return to you again.
I understand, sir. Thank you.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

We are really interested in buying this document shelf for our office.
The shelf is of high quality, sir. You won’t find a more perfect shelf in other shops.

How much are you selling it for?
$430, sir.

That’s too expensive for our budget. Would you consider lowering the price?
I’m afraid we can only go as low as $410, sir.

Do you cover the _______ ?
No sir, it’s an additional fee. The buyer has to shoulder it.

Well, I need to think about it more and ______ to you again.
I understand, sir. Thank you.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You were tasked to buy a filing cabinet for your office. Negotiate the price with a sales representative using the phrases you have learned. Your tutor will act as the sales representative.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

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