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Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson84: Negotiating for a product price (1)

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. study よく見る、調べる
  I studied the document before handing it over to the marketing department.
2. quite とても
  She was quite disappointed with the results of the project.
3. purchase 購入、買い物、仕入れ
  The filing cabinet from the mall was a great purchase!
4. order 注文
  Swiss businessmen ordered products from our store.
5. supplier 卸売業者
  It was a great day doing business with our suppliers from Yokohama.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When was the last time you studied a report?
2. When was the last time you were quite confused at work?
3. Does your company have a purchasing department?
4. As part of your job, do you order products from other companies?
5. In your line of work, do you have to meet with suppliers?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Ms. Emma, thank you for the proposal that you sent.
You’re most welcome, sir.

I studied the documents well and I’m quite glad about what I’ve read.
I’m glad about that, sir. Are you pushing through with the purchase?

Unfortunately, I noticed that the price of the product is way over our budget.
Oh, is that so?

We’ll order four computer units if you reduce the price by 3%.
I’ll see what I can do about that, sir.

If you cannot reduce this price, I’m afraid we will need to go to another supplier.
I’ll have to talk with my bosses back in the office, sir.

Okay, we’ll wait. Thank you for your consideration.
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Ms. Emma, thank you for the proposal that you sent.
You’re most welcome, sir.

I ______ the documents well and I’m quite glad with what I’ve read.
I’m glad about that, sir. Are you pushing through with the _______?

Unfortunately, I noticed that the price of the product is way over our budget.
Oh, is that so?

We’ll order four computer units if you reduce the price by 3%.
I’ll see what I can do about that, sir.

If you cannot reduce this price, I’m afraid we will need to go to another ________.
I’ll have to talk with my bosses back in the office, sir.

Okay, we’ll wait. Thank you for your consideration.
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

I received the proposal, thank you so much.
You’re most welcome, sir.

I studied the documents well and I’m ______ about what I’ve read.
Great to hear that. Are you pushing through with the purchase?

Unfortunately, I noticed that the price of the product is way over our budget.
Oh, is that so?

We’ll _______ four computer units if you reduce the price by 4%.
I’ll see what I can do about that, sir.

We might consider paying the regular price if you upgrade the system software 7 to system software 8.
I’ll have to talk with my bosses back in the office, sir. I’ll get back to you.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Negotiate to lower the price of 10 printers with a supplier using the phrases you have learned. Your tutor will act as the supplier.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson77: Having a small talk

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. energy エネルギー
  You need a lot of energy to exercise.
2. calm 落ち着いて
  Stay calm in times of emergency.
3. container 容器
  I need a container to store these cookies.
4. survey 調査
  She created a survey on cafeteria food.
5. draft 下書き
  He is not yet finished with his draft.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How do you increase your energy at work?
2. How do you stay calm when there is a lot of pressure?
3. Do you bring food containers to the office?
4. How often do you answer surveys from your company?
5. Do you write email drafts?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

How’s it going?
Fine. How about you?

I’m on my fifth cup of coffee.
Wow, that’s a lot! Does it improve your energy?

Yes, it does. I’ve got some Arabica beans. Wanna try?
That’s good to know. No, thanks. I’m good with tea. I need to feel calmer.

Is the container with tea leaves in the pantry yours?
Yeah, it’s mine. Feel free to brew the oolong tea leaves.

I’d love to! Thank you. Anyway, are you done answering the employee survey?
Not yet. I’m still working on the first draft of my report.

Okay, please call me if you need anything.
I will, thank you.

PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentence you just read.
PART C_2

How’s it going?
Fine. How about you?

I’m on my fifth cup of coffee.
Wow, that’s a lot! Does it _________ ?

Yes, it does. I’ve got some Arabica beans. Wanna try?
That’s good to know. No, thanks. I’m good with tea. I need to feel _______ .

I saw a container with tea leaves in the pantry. Is it yours?
Yeah, it’s mine. Feel free to brew the oolong tea leaves.

I’d love to! Thank you. Anyway, are you done answering the employee survey?
Not yet. I’m still working on the ________ of my report.

Okay, please call me if you need anything.
I will, thank you.

PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Hi there! What do you do here?
I do clerical work. How about you?

I’m a graphic designer.
That’s great! How’s the coffee?

It has a nice taste and it improves my energy.
That’s good to know. I’m a tea drinker.

I saw a _________ with tea leaves in the pantry. Is it yours?
Yeah, it’s mine. Feel free to brew the green tea leaves.

I’d love to! Thank you. Anyway, are you done answering the _________ ?
Not yet. I’m still working on the draft of my report.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Ask your co-worker what he had for lunch. Your tutor will act as your co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson76: Explaining how to use a tool

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. set up 設定する
  We will set up the television in our living room.
2. appropriate 適切な、適当な、妥当な
  Save the document in the appropriate folder.
3. connect 接続する
  I can’t connect to the Wi-Fi.
4. cable ケーブル
  The printer’s cable is broken.
5. desktop デスクトップ
  Please share your desktop screen now.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What devices in your office do you know how to set up?
2. What is the appropriate work attire in your office?
3. Do you have any difficulty connecting to your company’s Wi-Fi?
4. Where can you find cables in your workstation?
5. Do you get email notifications on your desktop?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Emma, do you need help with something?
Could you please teach me how to set up the projector?

The first thing you have to do is to turn on the system and select the appropriate button for the laptop.
Oh, okay. I understand.

After that, connect the HDMI cable to your laptop’s HDMI port.
Right.

And lastly, turn on your laptop. After your desktop has loaded, your laptop screen should project.
Oh, so that’s how it works. Thank you so much!

Easy, right?
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Emma, do you need help with something?
Could you please teach me how to set up the projector?

The first thing you have to do is to turn on the system and select the _________ for the laptop.
Oh, okay. I understand.

After that, connect the HDMI ______ to your laptop’s HDMI port.
Right.

And lastly, turn on your laptop. After your desktop has loaded, your laptop screen should project.
Oh, so that’s how it works. Thank you so much!

Easy, right?
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Emma, what seems to be the problem?
I don’t know how to ______ this application. Can you help me?

Sure! First, you have to install it. Make sure you ______ to our company’s server.
Oh, okay. I understand.

After that, read the terms and conditions on the checkbox and click “I agree”.
Right.

And lastly, create a shortcut of the application on your ________.
Oh, so that’s how it works. Thank you so much!

It’s quite easy. You’re welcome!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Explain to your co-worker how to create an account on your company’s website using the phrases you have learned. Your tutor will act as your co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Y_CE_B-10-2

PART A_1

We will read aloud the words below. Please repeat after me. I will check your pronunciation.
(Please send the mispronounced words and expressions to your student.)

PART A_2

consume
afford to ~
give up
used to ~
idealistic

PART A_3

Now, let’s review some words from part A_2.
(Please review the mispronounced words and expressions from part A_2.)

PART A_4

PART B_1

You will read aloud the passage below. I will check your pronunciation and intonation.
(Please send the mispronounced words and expressions to your student.)

PART B_2

We are not certain of the amount of pesticides we can safely consume. It may be a good idea to consume less of them, but not everyone can afford to regularly buy organic food. For example, organic eggs may cost 50% more than the ordinary kind, but an organic chicken can cost 6 times more than the price of the factory-farmed ones.

It is easy for us to forget that we would not have so much cheap food without industrial farming methods. Many people would say we should give up meat every day. It provides health, ethical, and ecological reasons. Some may argue that we have become used to a way of life that is destroying our environment and harming our health. Critics, on the other hand, consider it too idealistic to think that we can produce the food the world needs organically.

The main problem with organic seems to be the fact that it opposes big businesses by being one. Many products are unsustainable; they may be good for us, but not for the planet. What we can do is replace “organic” with “local” or “hand-made.”

PART B_3

Now, let’s review some words and sentences from part B_2.
(Please review the mispronounced words and sentences from part B_2.)

PART B_4

PART B_5

I will ask the following questions. Please answer based on the passage. I will check if your sentences are complete and if the grammar is correct.

PART B_6

1. Based on the passage, how much do organic eggs cost?
Answer:
2. Why do some people say we should give up meat every day?
Answer:
3. What do critics say about producing the food the world needs organically?
Answer:
4. What is the main problem with organics?
Answer:
PART B_7

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART B_8

PART C_1

Please construct sentences using each word below.

PART C_2

consume
give up
used to ~
PART C_3

Now, let’s review your sentences.
(Please review your student’s sentences by sending them in complete sentences. After that, ask your student to read aloud his or her corrected sentences.)

PART C_4

PART D_1

Let’s study the example below. I will read the sample question, and you will read the sample answer.

PART D_2

Sample Question:
Studying English is important. Do you agree with that?
Sample Answer:
I agree. In my opinion, English is not only a school subject but a language that can be used for communication. To have a good future, we need to study English so we can have more opportunities to achieve success.
PART D_3

You will defend your opinion about the following topics. Your answer should have at least one reason.
Your answer should start with “I agree/ I disagree”.
I will check if your sentences are complete and if the grammar is correct.

PART D_4

1. It is safer to buy locally-made organic products. Do you agree with that?
Answer: I agree / I disagree
2. Organically grown food does not always contain more nutritious than non-organically grown food. Do you agree with that?
Answer: I agree / I disagree
PART D_5

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART D_6

PART E_1

Now, please answer the following questions. Give at least one reason to support your opinion.
I will check if your sentences are complete and if the grammar is correct.

PART E_2

1. Why do you think organic products cost more than ordinary ones?
Answer:
2. Do you agree that we should replace “organic” with “local” or “hand-made”? Please explain your answer.
Answer:
PART E_3

Now, let’s review your answers.
(Please review your student’s answers by sending the correct answers in complete sentences. After that, ask your student to read aloud his or her corrected answers.)

PART E_4

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson68: Discussing the details of a business trip

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. brief 手短な、簡潔な
  I had a brief talk with the team leaders this afternoon.
2. ceremony 式、儀式
  She left before the closing ceremony of the new building.
3. speech 演説
  Everyone was there to listen to the president’s speech.
4. district 地方、地域、管区
  Ginza is a Western-style shopping district located in Tokyo.
5. prospect 予想、見通し
  We must always think of every prospect of success.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Are your meetings usually long or brief?
2. When was the last time you attended a work-related ceremony?
3. Have you ever listened to someone make a speech during a company event?
4. In what district is your office located?
5. Where do you usually talk about business prospects?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Shall we have a brief rundown of our schedule? Emma, please give us the details.
Okay, we are heading to Hong Kong on October 3.

Right, go on.
We are going to attend the opening ceremony of our new store where Mr. Ron will give a speech.

What time is that?
The ceremony is going to be held the next day in Sha Tin district at 4:00 p.m.

Okay.
At 8:00, we will meet with our business partners and discuss some prospects.

Is the presentation done?
All done, sir. We are also planning to visit other clients.

Great!
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Shall we have a _________ of our schedule? Emma, please give us the details.
Okay, we are heading to Hong Kong on October 3.

Right, go on.
We are going to attend the opening ceremony of our new store where Mr. Ron will give a speech.

What time is that?
The ceremony is going to be held the next day in Sha Tin _______ at 4:00 p.m.

Okay.
At 8:00, we will meet with our business partners and discuss some _________.

Is the presentation done?
All done, sir. We are also planning to visit other clients.

Great!
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Shall we have a brief rundown of our schedule? Emma, please give us the details.
Okay, we are heading to Los Angeles on August 3.

Right, go on.
We are going to attend the _________ of our new store where Mr. Ron will _______.

What time is that?
The ceremony is going to be held the next day in the Arts district at 4:00 p.m.

Okay.
At 6:00, we will meet with our business partners and discuss some prospects.

Good. I think that’s all settled. Thank you, Emma.
No problem, sir.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your boss asked you to give a brief rundown of your company’s business trip to Saitama. Share the following details:
1. Time of arrival
2. Time and venue of meeting with business partners
Your tutor will act as the boss.

PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson67: Understanding a business travel guide

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. vital 必須の、不可欠な
  The support of our citizens is vital for this project.
2. economic 経済の、経済上の
  There is a lot of companies that are facing economic problems because of COVID-19.
3. monument 記念碑、遺跡
  Senso-ji is one of the most visited monuments in Tokyo.
4. downtime 休憩時間
  I’m planning to take a nap during my downtime.
5. annual 一年の、年一回の
  The businessmen from Europe will gather for the annual business convention.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What is the most vital skill that you need to have at work?
2. Do you discuss economic matters during your meetings?
3. Are there monuments near your office?
4. What do you usually do during your downtime?
5. In which month does your company hold its annual meeting?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

It says here in the business travel guide that Prague is a vital economic center.
Yes, that’s why we have to remember that preparing our business cards with translation is a must.

Right. Also, while in Prague, we can see a lot of monuments and buildings from the Baroque period.
Maybe we can take a look during our downtime.

Yes, of course.
What does it say about the Prague Congress Center?

It’s a multipurpose hall for conferences, theatre performances, and concerts. The largest of its kind.
Wow, I’m looking forward to the annual conference for architects then.

It should be interesting. The city offers good food and beer too.
Awesome!

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

It says here in the business travel guide that Prague is a ______ economic center.
Yes, that’s why we have to remember that preparing our business cards with translation is a must.

There are also a lot of ________ and buildings from the Baroque period.
Maybe we can take a look during ________ .

Yes, of course.
What does it say about the Prague Congress Center?

It’s a multipurpose hall for conferences, theatre performances, and concerts. The largest of its kind.
Wow! I’ll be looking forward to the annual conference for architects then.

It should be interesting. The city offers good food and beer too.
Awesome!

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

It says here in the business travel guide that Jakarta is a vital _________ .
Yes, it’s Indonesia’s capital after all.

There are also a lot of monuments and museums around Merdeka Square.
Maybe we can take a look during our downtime.

Yes, of course.
What does it say about Hotel Borobudur?

It’s one of the finest 5-star luxury hotels in Jakarta
Wow! I’ll be looking forward to the _______ conference for architects then.

It should be interesting. Also, while in Jakarta, we will be dealing with a lot of project investors.
That’s right. That’s why we have to remember that preparing our business cards with translation is a must.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Remind your co-worker to prepare his/her business card with translation for your business trip to Prague. Your tutor will act as the co-worker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson53: Making and understanding a complaint

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. nature 本質、特質
  Please explain the nature of the customer’s inquiry.
2. constantly 常に
  I am constantly thinking of deadlines.
3. system システム
  You will learn how our system works during the training.
4. current 現在の
  She is the current editor of the newspaper.
5. maintenance メンテナンス
  My house needs maintenance.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What is the nature of your job?
2. Do you constantly check your emails?
3. When was the last time you had trouble with your company’s system?
4. What is the current number of people in your department?
5. When was the last time your office underwent maintenance?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the nature of your complaint?
Well, my connection has been constantly dropping out.

I understand how frustrating this must be, ma’am. I will do my best to help.
Yes. I am working from home and have a lot of tasks to finish. Please resolve it ASAP.

Can I get your router number, ma’am? I will check if there is a reported issue with our network in your area.
Here is my router number, 9987653.

I’m afraid our system does not show any current maintenance in your area.
Is that so? The problem must be on my end.

We can send our representative to check your internet tomorrow at 9:00 a.m.
Yes, please. Thank you.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the nature of your complaint?
Well, my connection has been _______ dropping out.

I understand how frustrating this must be, ma’am. I will do my best to help.
Yes. I am working from home and have a lot of tasks to finish. Please resolve it ASAP.

Can I get your router number, ma’am? I will check if there is a reported issue with our network in your area.
Here is my router number, 9987653.

I’m afraid our ______ does not show any current ________ in your area.
Is that so? The problem must be on my end.

We can send our representative to check your internet tomorrow at 9:00 a.m.
Yes, please. Thank you.

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the ______ of your complaint?
I just paid for my internet service but I suddenly lost connection.

Can I get your router number, ma’am?
Here is my router number, 9427653.

There is no _____ record of your payment ma’am. I believe it was because our system is under maintenance.
Please resolve it ASAP as I have a lot of work to do.

Yes, ma’am. Please expect your internet to return in an hour. We will call you again for details.
Okay, I’ll be waiting.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your office’s printer is not working properly. Call a representative from your IT department for assistance. Your tutor will act as the representative.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson61: Recruitment

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. response 返答、反響
  I was happy to receive a positive response to my presentation.
2. qualification 資格
  A degree in library science is one of the qualifications of a librarian.
3. experience 経験
  He does not have any experience of working at an office.
4. knowledge 知識
  You need to have basic knowledge of coding.
5. attach 貼り付ける、添付する
  She attached her 1×1 photo to her application form.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How long do you usually wait for a response at work? (from a client, co-worker, boss)
2. What are some of the qualifications for your job?
3. How many years of working experience do you have so far?
4. Why is it important for an applicant to have knowledge of the company he/she is applying for?
5. How often do you attach documents to your emails?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

How’s the response to the job ad we posted online?
So far, so good. I’m going to invite the applicants for initial interview.

Have you assessed the applicants based on their qualifications thoroughly?
Yes. Most of them have more than two years of experience. Some have portfolios.

That’s interesting. The most important thing is working knowledge in design software.
Yes, of course. We’re also going to have a skill test for them.

How many people have sent their resumes to our email?
Around 15. Only seven of them have attached a cover letter.

Let me check them later.
Okay.

PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

How’s the response to the job ad we posted online?
So far, so good. I’m going to invite the applicants for initial interview.

Have you assessed the applicants based on their ________ thoroughly?
Yes. Most of them have ____________ . Some have portfolios.

That’s interesting. The most important thing is _________ in design software.
Yes, of course. We’re also going to have a skill test for them.

How many people have sent their resumes to our email?
Around 15. Only seven of them have attached a cover letter.

Let me check them later.
Okay.

PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

How’s the _________ to the job ad we posted online?
So far, so good. I’m going to invite the applicants for initial interview.

How are the applicants’ qualifications?
Well, most of them have more than two years of experience. Some have portfolios.

That’s interesting. The most important thing is working knowledge in fashion design.
Yes, of course. We’re also going to have a skill test for them.

How many people have sent their resumes to our email?
Around 10. Only four of them have _________ a cover letter.

Let me check them later.
Okay.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
You are working as an HR assistant. Update your boss about the interviews you are going to hold this week for the position of store manager. Your tutor will be the boss.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson60: Explaining the project process

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. manufacturing 製造業
  I am going to apply for a job at a food manufacturing company.
2. architect 割り当てる、あてがう
  My dad, who is an architect, designed our house.
3. site サイト
  They are building a hospital at the site near the city hall.
4. assign 敷地、用地
  We will assign tasks to each member next week.
5. target 目標
  My target sales for this month is $9,000.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Do you work for a manufacturing company?
2. In your line of work, have you encountered an architect?
3. Have you ever visited a building site as part of your job?
4. How often do you assign tasks to other employees?
5. How do you achieve your target goals at work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

As you have heard, we are going to open a new manufacturing plant in September.
Yes, I have. I heard it’s going to be a 15,000 square foot facility.

That’s right. Initiation is the first phase of our project. In this phase, our main priority is to create a project plan.
Copy that, sir.

During the execution phase, we are going to work with engineers and architects at the building site.
I see sir.

We are going to assign you as project secretary. As of now our target is to hire more workers.
You can count on me.

What comes next is the evaluation phase.
Is that the stage where we will assess the overall project?

Yes, that’s right.
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

As you have heard, we are going to open a new __________ plant in September.
Yes, I have. I heard it’s going to be a 15,000 square foot facility.

That’s right. Initiation is the first phase of our project. In this phase, our main priority is to create a project plan.
Copy that, sir.

During the execution phase, we are going to work with engineers and ________ at the building site.
I see sir.

We are going to ______ you as project secretary. As of now our target is to hire more workers.
You can count on me.

What comes next is the evaluation phase.
Is that the stage where we will assess the overall project?

Yes, that’s right.
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

As you have heard, we are going to open a new manufacturing plant in November.
Yes, I have. I heard it’s going to be a 12,000 square foot facility.

That’s right. We are assigning you to be the project officer.
Ah, I see. You can count on me sir.

Now, for the initiation phase, our __________ is to create a project plan.
Copy that, sir.

Please expect that during the execution phase, we are going to work with engineers and architects at the ________.
Right, I understand.

What comes next is the evaluation phase where we will assess the overall project.
I got that sir, thank you.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are an executive of a convenience store chain and you are planning to open a new branch. Share the following details to your project officer:

1. Your main priority in the first phase
2. Who is going to be involved in the execution phase
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business Conversation (Intermediate): Making and understanding a complaint

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. nature 本質、特質
  Please explain the nature of the customer’s inquiry.
2. constantly 常に
  I am constantly thinking of deadlines.
3. system システム
  You will learn how our system works during the training.
4. current 現在の
  She is the current editor of the newspaper.
5. maintenance メンテナンス
  My house needs maintenance.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What is the nature of your job?
2. Do you constantly check your emails?
3. When was the last time you had trouble with your company’s system?
4. What is the current number of people in your department?
5. When was the last time your office underwent maintenance?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the nature of your complaint?
Well, my connection has been constantly dropping out.

I understand how frustrating this must be, ma’am. I will do my best to help.
Yes. I am working from home and have a lot of tasks to finish. Please resolve it ASAP.

Can I get your router number, ma’am? I will check if there is a reported issue with our network in your area.
Here is my router number, 9987653.

I’m afraid our system does not show any current maintenance in your area.
Is that so? The problem must be on my end.

We can send our representative to check your internet tomorrow at 9:00 a.m.
Yes, please. Thank you.

PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the nature of your complaint?
Well, my connection has been _______ dropping out.

I understand how frustrating this must be, ma’am. I will do my best to help.
Yes. I am working from home and have a lot of tasks to finish. Please resolve it ASAP.

Can I get your router number, ma’am? I will check if there is a reported issue with our network in your area.
Here is my router number, 9987653.

I’m afraid our ______ does not show any current ________ in your area.
Is that so? The problem must be on my end.

We can send our representative to check your internet tomorrow at 9:00 a.m.
Yes, please. Thank you.

PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Hello, how may I assist you?
I would like to make a complaint.

I’m sorry to hear that, ma’am. May I ask the ______ of your complaint?
I just paid for my internet service but I suddenly lost connection.

Can I get your router number, ma’am?
Here is my router number, 9427653.

There is no _____ record of your payment ma’am. I believe it was because our system is under maintenance.
Please resolve it ASAP as I have a lot of work to do.

Yes, ma’am. Please expect your internet to return in an hour. We will call you again for details.
Okay, I’ll be waiting.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your office’s interconnection has been lost. Call a representative from your internet service provider and make a complaint. Your tutor will act as the representative.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.