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Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson90: Making a point during a meeting

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　hire 雇う
　 Our company is currently hiring IT specialists.
2.　manpower マンパワー
　 The quality assurance department is short on manpower.
3.　accomplish 達成
　 We must accomplish our tasks on or before the deadline.
4.　go along (with someone/something) ついて行く、同行する、賛成する
　 I’m sorry, but I cannot go along with our manager.
5.　advanced 進歩した、高機能の
　 You can purchase advanced equipment from us.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Is your company currently hiring?
2. Do you think your company has enough manpower?
3. What do you do to make sure that you accomplish your tasks on time?
4. Do you often go along with your colleagues?
5. Does your company use the most advanced equipment?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Good morning. We have this meeting to discuss the deadlines. Some of our tasks have been delayed for the past few days. Does anyone have any solutions to this?
I have a suggestion, Mr. Johnson. My standpoint is that we need
to hire more people. If there is more manpower to do the tasks, we will be able to accomplish them on time.
That is a good idea, but as of now, I can’t go along with you there because we would use up resources for the hiring process and training.
Yes, but it will help us in the long run. I think one of the main reasons
why we have been constantly behind the deadlines is that the ratio between
the people and tasks is not balanced.
I understand. What if we extend our employees’ working hours?
That’s possible, but that would mean we have to pay them overtime,
and if they’re overworked, there’s a possibility of them resigning.
Ah, I definitely agree with your point. We cannot risk losing any more workers. Thank you for the suggestion, Ms. Williams.
You’re welcome.
I will discuss this with our manager as soon as possible.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2
Good morning. We have this meeting to discuss the deadlines. Some of our tasks have been delayed for the past few days. Does anyone have any solutions to this?
I have a suggestion, Mr. Johnson. ______________ that we need to hire more people. If there is more manpower to do the tasks, we will be able to accomplish them on time.
That is a good idea, but as of now, ______________ there because we would use up resources for the hiring process and training.
Yes, but it will help us in the long run. I think one of the main reasons
why we have been constantly behind the deadlines is that the ratio between
the people and tasks is not balanced.
I understand. What if we extend our employees’ working hours?
That’s possible, but that would mean we have to pay them overtime,
and if they’re overworked, there’s a possibility of them resigning.
Ah, I ______________ your point. We cannot risk losing any more workers. Thank you for the suggestion, Ms. Williams.
You’re welcome.
I will discuss this with our manager as soon as possible.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Thank you for attending this meeting. As discussed last week, there have been difficulties in finishing our tasks on time. Does anybody have any solutions for this?
Mr. Miller, I have one. ______________ that we need to replace our
old equipment with more advanced tools.
That’s a nice suggestion. However, I ______________ because that would mean we have to prepare the budget to purchase new equipment.
Yes, but if we have more advanced equipment, our work would be done
more efficiently.

How about creating new best practices to improve the processes?
We can also do that, and if we have new tools, our productivity will improve further.
I definitely ______________. Thank you for the suggestion. I will discuss this with our manager later.
You’re welcome, Mr. Miller.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your team is in a meeting with your supervisor. Suggest ways to improve the process for quality assurance. Your tutor will pretend to be your supervisor.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson83: Negotiating an offer

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　effort 努力
　 The team exerts extra effort in doing their tasks.
2.　raise 昇給、賃上げ
　 Is it possible to ask for a raise?
3.　compromise 妥協する
　 They compromised by giving him a discount instead.
4.　sleep (on something) ～についてひと晩寝て考える、～の決定を翌日に延ばす
　 They gave me a good offer but decided to sleep on it.
5.　settle (for something) ～で我慢する、～で手を打つ
　 Instead of $2500, they settled for $2300.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How does your company acknowledge its employees’ efforts?
2. Have you asked for a raise before?
3. When do you usually compromise in business?
4. What offers have you slept on?
5. Do you usually settle for something that is offered to you?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Good morning, Ms. Williams. Thank you for your time.
You’re welcome. What would you like to discuss with me, Mr. Rogers?
Last week, I received my performance evaluation results and I have gone beyond the sales target consistently by 10%. Is there any room to negotiate my base pay?
We appreciate your efforts in going beyond the target. However,
salary raise is not feasible at the moment.
Oh, I see.
We can, however, compromise. Would you settle for extra
paid vacation leave? You can use it any time.
Hmm, that does sound great. But I’d like to sleep on it.
All right. Let’s talk again tomorrow.
(The next day)
Hi, Mr. Rogers. Have you already decided?
Yes. I’ve had the chance to review your offer and I accept.
Thank you. Rest assured that we shall give you a raise once the budget
is no longer tight. I’ll discuss this with the manager.
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2
Good morning, Ms. Williams. Thank you for your time.
You’re welcome. What would you like to discuss with me, Mr. Rogers?
Last week, I received my performance evaluation results and I have gone beyond the sales target consistently by 10%. Is there ______________ my base pay?
We appreciate your efforts in going beyond the target. However,
salary raise is not feasible at the moment.
Oh, I see.
We can, however, compromise. Would you settle for extra
paid vacation leave? You can use it any time.
Hmm, that does sound great. But I’d like to ______________.
All right. Let’s talk again tomorrow.
(The next day)
Hi, Mr. Rogers. Have you already decided?
Yes. I’ve had the chance ______________ and I accept.
Thank you. Rest assured that we shall give you a raise once the budget
is no longer tight. I’ll discuss this with the manager.
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Good morning, Ms. Stone. Thank you for your time. I would like to discuss my evaluation results.
Please, go on ahead.
My recent evaluation results show that I have exceeded the targets consistently by 23%. ______________ to negotiate my base pay?
Salary raise is not feasible as of the moment. However, we can
compromise a 5% increase on your base pay.
Hmm… That’s a good offer, but I’d ______________.
(The next day)
Good morning, Ms. Stone. I’ve ______________ to review your offer and I accept.
Wonderful! I’ll discuss this with our manager today
and update you tomorrow.
Thank you!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
You have received your performance evaluation results and it showed that you exceeded the targets by 15%. Negotiate a salary raise with your supervisor. Your tutor will pretend to be your supervisor.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson75: Explaining the purpose of tools

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　educational 教育の、ためになる
　 The task management seminar I attended was educational.
2.　search engine 検索エンジン
　 Use this new search engine since it’s faster.
3.　rely on ～に頼る
　 You can rely on me for any assistance you may need.
4.　take advantage (of something) ～をうまく利用する、～を生かす
　 We have to take advantage of the summer season to promote our products.
5.　efficiently 効率的
　 She organizes her task efficiently.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What do you consider educational in your line of work when attending seminars?
2. What do you use search engines for at work?
3. Do you often rely on technology and the Internet to get your work done?
4. What do you or your company take advantage of when promoting your products and services?
5. How do you accomplish your tasks efficiently?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Hi, Emma. I just got back from the meeting.
How was it?
It was very educational. I never knew search engines are so useful for businesses.
Oh? Could you tell me more about it?
Yes. Businesses use search engines to seek potential clients. They can also help us promote our products and services.
That is indeed useful, especially now that people rely on technology.
But what do we take advantage of when using search engines?
Ah, that’s a nice question. It was mentioned in the meeting, actually. We should take advantage of credible online sources.
Oh, I see. Then we better start using search engines efficiently to make our jobs easier.
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2
Hi, Emma. I just got back from the meeting.
How was it?
It was very educational. I never knew search engines are so useful for businesses.
Oh? Could you tell me more about it?
Yes. Businesses use search engines to ______________. They can also help us ______________.
That is indeed useful, especially now that people rely on technology.
But what do we take advantage of when using search engines?
Ah, that’s a nice question. It was mentioned in the meeting, actually. We should ______________ credible online sources.
Oh, I see. Then we better start using search engines efficiently to make our jobs easier.
PART D_1
Let’s read the new dialogue. Read aloud and fill in in the blanks with the vocabulary and expressions you learned.
PART D_2
Hi, Emma. The seminar today was very informative.
What was it about?
Search engines. The seminar taught us that businesses ______________ to look for potential customers.
That’s interesting. Was there anything else?
Search engines also ______________ products and services we offer.
Yes, that is true. People depend on technology nowadays.
So what should we take advantage of when using search engines?
The speaker said we should take advantage of ______________.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Lead a seminar for your team and discuss the importance of search engines in businesses. Your tutor will pretend to be one of your teammates.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson74: Answering a phone call

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　go through 通過する、経る、経由するく
　 Let’s wait for the payment to go through before we call customer service.
2.　on hold 保留にされて
　 Please allow me to put you on hold for one to two minutes.
3.　shortly 間もなく、すぐに
　 Jack will be back with the equipment shortly.
4.　overdue 期限が切れた、過度の
　 Your balance is already overdue. Please settle your payment on or before August 5.
5.　balance 残高
　 Your remaining balance for this month is $27.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Have you received any complaint from a customer about his/her payment not going through?
2. For how many minutes do you put the caller on hold?
3. Do your customers receive their requests shortly after calling?
4. What does your company do to customers with overdue statements?
5. How do you inform your customer of his/her balance?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Prima Telecom. This is Ron speaking. How may I assist you?
Hi, Ron. I’m Emma Rogers. I’m calling to ask about my recent
bill payment. For some reason, it doesn’t go through. Any ideas
what the problem might be?
I’m sorry to hear that, Ms. Rogers. I will look into this issue. May I put you on hold for two minutes?
Sure, I don’t mind.
Thank you. Upon checking, there was a problem connecting to the ecash payment app. You can try paying one more time and call us again to check if the payment is doubled.
How long do you think it will take for the payment to reflect on my end?
It should appear shortly after you pay. If not, please wait for an hour before calling us.
I see. Thank you for your help!
You’re welcome, Ms. Rogers. Is there anything else I could help you with?
No, that’s all.
Thank you for calling Prima Telecom. Again, this is Ron speaking. Have a great day ahead!
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2
Prima Telecom. _______ Ron ________. How may I assist you?
Hi, Ron. I’m Emma Rogers. I’m calling to ask about my recent
bill payment. For some reason, it doesn’t go through. Any ideas
what the problem might be?
I’m sorry to hear that, Ms. Rogers. I will look into this issue. May I ______________ for two minutes?
Sure, I don’t mind.
Thank you. ______________, there was a problem connecting to the ecash payment app. You can try paying one more time and call us again to check if the payment is doubled.
How long do you think it will take for the payment to reflect on my end?
It should appear shortly after you pay. If not, please wait for an hour before calling us.
I see. Thank you for your help!
You’re welcome, Ms. Rogers. Is there anything else I could help you with?
No, that’s all.
Thank you for calling Prima Telecom. Again, this is Ron speaking. Have a great day ahead!
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART D_2
Company Zen. This is Ron ________. How may I assist you?
Hello, Ron. I’m Emma Perez. I want to pay my overdue balance
but I couldn’t find my last statement. Could you tell me how much I need to pay?
I’d be happy to assist you, Ms. Perez. ______________ on hold for two minutes?
Sure.
Thank you. Upon checking, ______________ is $140. This is for the month of May.
All right. I’ll pay right away. Thanks.
You’re welcome, Ms. Perez. Is there anything else I could help you with?
No, that would be all.
Thank you for calling Company Zen. Again, this is Ron speaking. Have a great day ahead!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
A customer called to ask about the status of his/her recent refund. Inform the customer that the refund has been approved. Your tutor will pretend to be the customer.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson66: Directions to a business venue

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　direction 方向
　 Could you send me the directions to your office, please?
2.　land 着陸する、着地する
　 We have landed at Incheon International Airport safely.
3.　main road 主要道路
　 The building is along the main road.
4.　huge 巨大な
　 You’ll find it next to a huge entertainment building.
5.　bistro 小さな居酒屋、ビストロ
　 I’d recommend the bistro near our office.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Could you share the directions to your office from its nearest bus or train station?
2. What would you do first upon landing if you are on a business trip?
3. Is your office located on the main road?
4. Are there any huge buildings or establishments next to your office?
5. How often do you go to bistros after work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Hello, this is Ron Edwards. I heard you’ve already landed.
Hi, Mr. Edwards. Yes, I’m already here, but I need the directions
to get to your office.
First, take a taxi from the airport to Ace Building. It’s along West Street’s main road.
Got it. How long will it take me to get there?
It’s a thirty-minute ride from the airport.
Okay. Is there any landmark next to your office?
Ah, yes, it’s the building next to a huge convenience store to the right.
Thank you!
No problem. Looking forward to your arrival.
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2
Hello, this is Ron Edwards. I heard you’ve already landed.
Hi, Mr. Edwards. Yes, I’m already here, but I need the directions
to get to your office.
First, ______________ from the airport to Ace Building. It’s along West Street’s main road.
Got it. How long will it take me to get there?
It’s a ______________ from the airport.
Okay. Is there any landmark next to your office?
Ah, yes, it’s the building ______________ a huge convenience store to the right.
Thank you!
No problem. Looking forward to your arrival.
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Hi, Ms. White. Have you already arrived at the airport?
Hello, Mr. Smith. Yes, I’m already here, but I’m afraid I don’t know
how to get to your office.
Ah, I see. First, take a taxi ______________ to Diamond Buiding. It’s along Wingfield Avenue.
Okay, got it. How long will it take me to arrive there?
It’s a ______________ from the airport.
Is there any landmark next to or around your office?
Yes, it’s the ______________ next to a bistro to the left.
Thank you! I’ll be on my way.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Your business partner has arrived at the airport; however, he/she is unfamiliar with how to get to the office. Contact your tutor, who will pretend to be your business partner, and give them the directions to your office building.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson65: Details of a business trip

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　business trip 出張
　 My apologies, but Mr. Jones is on a business trip.
2.　estimated 推定
　 The estimated number of visitors to the event is 200.
3.　forward 転送する
　 I will forward the details to you through email.
4.　soft copy ソフトコピー
　 Could you please give me a soft copy of the schedule? Thank you.
5.　look into 調査する、検討する
　 Please wait while I look into the details.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Have you been on a business trip before? If so, to where, and how was it?
2. What is the estimated hour of work do you do in a week?
3. Do you often forward emails to your team or superiors?
4. Which do you prefer, hard copy or soft copy of documents?
5. What do you consider the most when looking into proposals?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Hi, Emma. I’m glad you could make it. Please take a seat.
Thank you.
We’ll discuss the details of our business trip. We will meet at 9:00 a.m. because we should check in at least two hours before our flight.
What will be our estimated arrival time?
Our arrival time at Noi Bai International Airport is 6:00 p.m.
Understood. Do we have a schedule for our activities?
Yes. Please refer to the detailed itinerary of our trip to Hanoi. I will be forwarding a soft copy to you via email.
Thank you, I’ll look into it once I receive it.
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2
Hi, Emma. I’m glad you could make it. Please take a seat.
Thank you.
We’ll discuss the details of our business trip. We will meet at 9:00 a.m. because we should ______________ two hours before our flight.
What will be our estimated arrival time?
______________ at Noi Bai International Airport is 6:00 p.m.
Understood. Do we have a schedule for our activities?
Yes. Please ______________ the detailed itinerary of our trip to Hanoi. I will be forwarding a soft copy to you via email.
Thank you, I’ll look into it once I receive it.
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Hi, Emma. I’m glad you could make it. Please take a seat.
Thank you.
Let’s discuss the details of our business trip. We will meet at 10:00 a.m. because we should check in ______________ three hours before our flight.
I see. What will be our estimated arrival time?
______________ at Manila International Airport is 5:00 p.m.
Noted. Do we have a schedule for our activities?
Yes. Please refer to ______________ of our trip to Manila. I will be sending you a soft copy via email.
Thank you, I’ll look into it once I receive it.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
You and a colleague will go on a business trip to Los Angeles. Please discuss the details with him/her. Your tutor will pretend to be your colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson59: Marketing plan

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　target customer(s) 対象顧客、ターゲット顧客
　 Our product’s target customers are university students.
2.　registration 登録
　 Student registration will start next week.
3.　pique (someone’s) interest ～（人）の興味をそそる
　 The company’s laptop advertisement piqued my interest.
4.　timing タイミング
　 The meeting’s timing was convenient for everyone.
5.　install インストールする、組み込む、導入する
　 They will install a new heating system in our office.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Who are the target customers of your products and services?
2. Do your customers need registration to access the services you offer?
3. What advertisement has piqued your interest recently?
4. How do you pick the perfect timing when releasing products?
5. What type of CCTV cameras are installed in your office?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Good morning, everyone. Thank you for attending this meeting. Today’s agenda is our new product: the document scanner mobile app.
May we know the target customers for this product?
Yes. Our target customers are students and workforces, particularly office workers.
Interesting. Could you tell us more about the product?
Of course. The document scanner app is free to use. It also doesn’t need any registration, so users can scan, save, and share any scanned document quickly.
That does sound promising. What would be our next course of action?
After the final testing, we will be advertising it. The best way to promote our product is by running social media ads. We can include teasers to pique their interests.
Great idea. By the way, when are we launching the app?
We are going to officially release the product in spring. It’s the start of the school year, so it’ll be the perfect timing to launch it.
Wonderful. Thank you for sharing your marketing plan. We will schedule
another meeting to discuss it further.
PART C_1
Let’s read the dialogue. Read aloud, filling in the blanks as you remember the sentence you just read.
PART C_2
Good morning, everyone. Thank you for attending this meeting. Today’s agenda is our new product: the document scanner mobile app.
May we know the target customers for this product?
Yes. ______________ are students and workforces, particularly office workers.
Interesting. Could you tell us more about the product?
Of course. The document scanner app is free to use. It also doesn’t need any registration, so users can scan, save, and share any scanned document quickly.
That does sound promising. What would be our next course of action?
After the final testing, we will be advertising it. The best way ______________ is by running social media ads. We can include teasers to pique their interests.
Great idea. By the way, when are we launching the app?
We are going to ______________ in spring. It’s the start of the school year, so it’ll be the perfect timing to launch it.
Wonderful. Thank you for sharing your marketing plan. We will schedule
another meeting to discuss it further.
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2
Good day, everyone. Thank you for attending this meeting. I’ll be introducing our new product.
Thank you for arranging this meeting. You can start now.
Our new product is bullet CCTV cameras. Our ______________ are schools.
Could you tell us more about the cameras?
Bullet CCTV cameras are easy to install and weatherproof. They can be installed in and out of establishments. Our bullet CCTV cameras also have built-in night visions.
That’s wonderful. How are we going to advertise it?
The ______________ is by direct marketing. We can start with the schools in this area.
When will we start selling the cameras?
We are ______________ in fall.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Your company will release a new product: noise-canceling headsets. Present the marketing plan to your team. Your tutor will pretend to be one of your teammates.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson51: Talking with other attendants

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1.　accountant 会計士
　 She’s training to be an accountant.
2.　branch 支店、出張所
　 I work as an IT staff at the Sapporo branch.
3.　grow 育つ
　 I can see that my team is working hard to grow.
4.　challenge 挑戦、手ごたえのある課題、仕事
　 Challenges are essential to be successful.
5.　quality assurance 品質保証
　 Once done, please proceed to quality assurance check.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Have you worked as an accountant before?
2. Does the company you work for have different branches?
3. Do you see challenges as opportunities to grow?
4. What task at work did you consider as a challenge?
5. Why is quality assurance check important?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Hi! We work in the same company but I don’t think we’ve been introduced. I’m Ron Samuels. Nice to meet you.
I’m Emma Lee. It’s nice to meet you, too!
What do you do?
I work as an accountant at the Kyoto branch. And you?
I’m a trainer at the Tokyo branch. How long have you been working as an accountant?
I’ve been working as an accountant for a year now.
Oh, I see. How’s work so far?
There are many challenges, but I enjoy them since I see them
as opportunities to grow. What about you?
Oh, being a trainer is difficult, but seeing the trainees pass makes me feel proud of them and myself.
There’s this sense of accomplishment, right?
Indeed. Anyway, it’s a pleasure talking to you. I hope we get to communicate more!
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2
Hi! We work in the same company but I don’t think ______________. I’m Ron Samuels. Nice to meet you.
I’m Emma Lee. It’s nice to meet you, too!
What do you do?
I work as ______________ at the ______________. And you?
I’m a trainer at the Tokyo branch. How long have you been working as an accountant?
______________ an accountant for a year now.
Oh, I see. How’s work so far?
There are many challenges, but I enjoy them since I see them
as opportunities to grow. What about you?
Oh, being a trainer is difficult, but seeing the trainees pass makes me feel proud of them and myself.
There’s this sense of accomplishment, right?
Indeed. Anyway, it’s a pleasure talking to you. I hope we get to communicate more!
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Hello! Are you new? I don’t think we’ve been introduced. I’m Ron Clark.
Hi! Yes, I’m a new employee. I’m Emma Scott. Nice to meet you.
Nice to meet you, too. So Emma, what do you do?
______________ a sales staff at the Fukuoka ______________. And you?
I’m a quality assurance checker at the Shizuoka branch. How long have you been working as a sales staff?
I’ve been ______________ for seven months.
I see. How’s work so far?
Being a sales staff is difficult, but I’ve been doing my best!
That’s great to hear! I hope you’ll stay with us for a long time.
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are in a company event where employees from different branches meet. Talk with one of the employees from the Sendai branch. Your tutor will pretend to be the employee.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson44: Leave policy

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　seek 求める、依頼する
　 Seek approval from your team leader first before you leave.
2.　file 届けを出す、申請する
　 Have you already filed your leave?
3.　keep (something) in mind ～を念頭に置く
　 I’ll keep the policy in mind. Thanks for reminding me!
4.　fill out 記入する
　 Please fill out this application form.
5.　approve 承認する
　 I approve of his suggestions.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When do you need to seek approval from your supervisor or manager?
2. How many days before the desired date must you file leave requests?
3. What is something that employees must always keep in mind?
4. Do you need to fill out a form when requesting leaves?
5. How many days does it usually take for your supervisor to approve leave requests?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Hi, Emma. I heard you’re planning to go on a three-day leave next month.
Yes, it’s my birth month. I’m going to celebrate it with my family in Tennoji.
I see. Make sure you seek approval from your team leader before filing.
Thanks for reminding me! By the way, should I request the leave
a day before the date?
No, you have to file the leave at least three days prior to your desired date.
I’ll keep that in mind. We have to use a form, right?
Yes. Employees must complete an online leave form for our supervisor to approve it.
Got it. Thanks for sharing the policy with me!
No problem. Enjoy your leave!
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2
Hi, Emma. I heard you’re planning to go on a three-day leave next month.
Yes, it’s my birth month. I’m going to celebrate it with my family in Tennoji.
I see. Make sure you ______________ from your team leader before filing.
Thanks for reminding me! By the way, should I request the leave
a day before the date?
No, you have to file the leave at least three days ______________.
I’ll keep that in mind. We have to use a form, right?
Yes. ______________ complete an online leave form for our supervisor to approve it.
Got it. Thanks for sharing the policy with me!
No problem. Enjoy your leave!
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Have you already filed your leave for next week?
Not yet.

Make sure you seek ______________ your supervisor before filing.
Thanks for the reminder! Is it okay to request the leave on the same day?
No, that’s not allowed. You have to ______________ at least two days prior to your desired date.
I see, then I have to file it early. Do we need to fill out a form?
Yes, employees ______________ an online leave form.
Noted on all of those. Thanks for reminding me!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
It is a new employee’s first time filing for a leave. Share the policy with your tutor, who will pretend to be your new colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)｜ビジネス会話（中級１章）
Lesson43: Vacation leave

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1.　time off 休暇
　 I’d like to request time off this Sunday.
2.　intend 意図する、つもりである
　 I intend to stay the night at Anna’s.
3.　in advance あらかじめ
　 Let me know in advance if we’ll go to the bookstore next week or not.
4.　cover 肩代わりする、代行する
　 Don’t worry, my tasks are already covered by my teammates.
5.　take over 引き継ぐ、引き取る
　 Alex is sick. I’ll take over his tasks for today.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. How often do you request time off from work?
2. What do you intend to do on your next rest day?
3. What is the advantage of informing your team about your leave in advance?
4. How do you ask your teammates to cover your tasks when you are not around?
5. When one of your teammates is sick, do you take over his/her tasks?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
Ms. Davis, could I request something?
Hi, Ron. Sure, take a seat.
If possible, I’d like to request time off from August 13 to 15.
May I know the reason?
Well, it’s my grandfather’s birthday on the 13th, and I intend to celebrate it with my family during this time.
What about the tasks you’ll be leaving behind?
Oh, no worries. I already informed my teammates in advance. I’ll make sure my responsibilities are covered while I’m on vacation.
All right, please give instructions to your teammates who’ll take over your
tasks before you leave. Also, happy birthday to your grandfather in advance!
Thank you, Miss!
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2
Ms. Davis, could I request something?
Hi, Ron. Sure, take a seat.
If possible, I’d like to ______________ from August 13 to 15.
May I know the reason?
Well, it’s my grandfather’s birthday on the 13th, and ______________ celebrate it with my family during this time.
What about the tasks you’ll be leaving behind?
Oh, no worries. I already informed my teammates in advance. I’ll make sure my responsibilities are ______________.
All right, please give instructions to your teammates who’ll take over
your tasks before you leave. Also, happy birthday to your grandfather in advance!
Thank you, Miss!
PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2
Good afternoon, Ms. Clark. I’d like to talk to you about something.
Please take a seat.
Thank you. If possible, I’d ______________ time off from April 6 to 8.
May I know why?
My sister is getting married on the 7th, and I ______________ make preparations and celebrate it during this time.
Have you made preparations before you leave?
Yes, Miss. I’ll make sure ______________ covered while I’m away.
Wonderful. Please don’t forget to recheck everything before you leave.
Also, congratulations to your sister!
Thank you!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
You will have a family reunion on May 16. Request for vacation leave from May 16 to 17 to your tutor, who will pretend to be your team leader.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法		 Pronunciation 発音 Vocabulary
単語		 Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR		 文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR		 文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

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